I had a 9:00 am appointment for some tires I got here at the lansing location at 8:30 and notified the staff I arrived early. I stayed in my car 15 minutes the gentleman came out and got my truck at 8:45 and Im walking out at 9:15 with new tires. Im completely satisfied with the service and the team at this location.

Extremely long wait. Doesnt seem like the staff is doing anything but hanging out. I would recommend any other tire shop within distance if you actually want your tires looked at within a couple hours of being there.

Every one was excellent. Ask questions was not a problem . Got good answers.

On August 19th 20 21 I had a problem getting an oil change with my car i usually get my oil changed a Just tires but they were unable to do it at the time so i went to another place. The other establishment had a problem Removing the pin cap. They Implied that the previous person had damaged the plug .. I took my car back to Just tires who had done the oil change and the manager Janette ortiz was so helpful in getting the plug off replacing the cap and giving me an oil change the problem was not with their establishment it was with the other I always get my oil changed there but I was in a hurry and didnt have time to wait but I will never go to a different place again .

My go to place for getting oil changes. They have skilled staff and work pretty quickly. Prices are on par for oil changes and other work

Quick and efficient services. A very knowledgeable friendly staff. They had a very clean environment.

I love love love this place. I have nothing negative to say. If they dont do that type of work they tell you.

This is the way to go for tires. Very friendly service and quick.

Horrible customer service! Sitting and texting while ppl are waiting

I have always had a good experience buying tires here. This was the fifth time purchasing tires on multiple vehicles. This is the place I tell everyone to go to.

No longer a good experience. I use to enjoy coming but the wait is so long eve if you make an appointment. Very disappointed....

Great service and very friendly

I live in the city but drive to this Just Tires because of the all around service. The employees are polite and helpful. And the work is done timely. Nice clean atmosphere with coffee and hot chocolate for the kids.

Knowledgeable, considering circumstances, fast...

I can honestly say this has been the best customer service experience of any form of mechanic service that I have experienced. After almost a year of trying to remove stripped locks for new tires we genuinely were ready to give up. While they very clearly warned us it may not be possible I was simply grateful they would even try. While I wont say they can do anything I will say they wont stop trying and I am happy to report we have new tires at easily the best price I have found. Seriously, dont go anywhere else.

This place has COVID-19!!Do not go to just Tires in Lansing Illinois i came in the other day staff was coughing uncontrollably and they looked terrible sickDo not go to this store!!!

Janet, Larry and Sal were amazing they always go above and beyond. Got all four good year all season assurance tires with the 3 year alignment plan. Wife is super happy with the alignment.

Got good price for tires

I love this place because the people are attentive have good coffee I always meet new people while waiting 4 car service.

Always quick, friendly service....even without an appointment! COMPLETELY satisfied with service. I highly recommend Just Tires.

Bought 4 good year assurance tires on 10/15 and was driving and my tire blew out. They were trying to say i hit something which is a lie and wouldnt replace it.. Special place in hell for them.. Will be contacting good year

There was a two and a half hour wait for an oil change. You would think that they would plan better and have more staff on site on the weekend.

No complaints. They always find a way to make me happy.

Polite and honest. It was a nail in the tire and they didnt lie to sell a new tire

If you didnt know Just Tires is owned by Goodyear I bought a pair of assurance Goodyear tires from this location they scratched one of my rims I called in to the manager to request the problem be fixed she told me to come in I was in Merrillville Indiana it took me a little under 20 minutes to get there when I arrived the manager was gone but the guy that she had come out and look at my car was great fact of the matter is that sport customer service if you tell me that you going to wait on me and youre going to take care of me then thats what you should do she seemed that to be so concerned with the problem that I had the only reason why theyve got two stars is because of that nice gentleman who took the time to explain to me what needed to be explained

The wait time just to get your tire examined was over 2hours. They need to change the fast service sign to extremely slow service. Not worth it!

Very disappointed in customer service. I called in regarding a flat tire repair because I had a couple questions and the man informed me they dont take appointments??Which was confusing because I was literally looking at my computer scheduling an appointment on the website they created.It seems he did more talking than actually listening to the question I had and also informed me they dont take appointments . He told me it doesnt matter if I schedule an appointment online they are first come first served. I am very DISAPPOINTED, whats the point of having an online scheduling system if you wont honor it? I cant imagine how many people schedule online then come in and end up having to wait 3+ hours for an appointment they scheduled. Oh well, ill be taking my services to discount tire.

Was charged $19 for a simple inspection. There are other places where the prices are more reasonable. Service is not the most friendly as well.

Got me in and out! Young lady at the register was great! Will be going back for future services

You have any questions they answer in a nice and polite tone. If you need anything it will take an reasonable amount of time like oil change and what note can they have great tires! They do not sell used tires only new ones!

I noticed previous reviews said how nice and friendly the staff was unfortunately that was not my experience. My tire was low and I stopped here to get it checked. I thought great I wont have to wait because nobody else was there.I went in and there was a guy already behind the counter entering information into the computer. I stood at the counter patiently waiting only to be completely ignored. He never looked at me or said anything to me.I stood there another minute only to have one of his co workers come up front and they began to have a conversation with each other.Neither of them ever acknowledged me. I found this to be very rude and disrespectful. Not sure what the issue was but this was not good customer service at all!Needless to say I left and plan never to return. Their loss was a competitors gain that I had never been to. I was greeted right away and they were friendly and courteous.Just Tires may want to train their people in how to provide good customer.

For my next oil change I decided to give just tires a try. They were able to get me in quickly and service my car. I was quoted a price of 24.95 plus tax. I thought what a great price.Then they asked me to sign a estimate. Low and behold the price changed to$31.51 total. After reviewing it they added a $3 disposal fee for the oil filter and $1.75 shop fee. These junk fees are ridiculous. Makes me wonder if I ever got anything done here what other junk fees they have.In the future I will take my business elsewhere. Pep boys quotes a all in price plus tax.

Im next door earing, looks pretty slow right now from the outside. I will post a review to see how they are. Customer service is my #1 peeve. Im from NC and travel often. As well as other car club members,. So 1 bad review is highly take. Into consideration when youre relying on your tires for safe travels.

Very satisfied with the tires and services. I called the next day with a question and was informed by Juan, that I may need an alignment. Sure enough, I did. Thanks Juan.👍

This is the place to go for tires, good prices and good people.

I got a flat tire, and they were able to replace it right away that same day, even though it was Sunday! They also noticed that one of my other tires was almost completely worn away, so I didnt end up stranded on the highway when it failed, too

Nice place to do bussiness with. Way better than pep Boys.

Never went there. Daughter lives nearby

I loved it here they worked fast the everything came with a warranty I got 4 new tires and a wheel alignment car drives way better with these new tires

Love the service and prices has been alright by me for my car needs.

No help and lazy they sent me away

This is the place to go for your tires.

Was my first time an I liked the quick an reasonable service, I will be back

Came here for an oil change. 1st time, good... Im thinking this may be my new spot. 2nd time I noticed a little oil in my driveway... 3rd time more oil. I Googled my VW Passat and find an old recall for o-ring and a present recall so I go to the VW dealer in Highland. I find out the oil leak has NOTHING TO DO WITH THE RECALL. The mechanic showed me the plug where the washer was replaced with one that doesnt fit causing the oil leak! My driveway is f***Ed and I avoided the dealer because of the price to fix the O-ring, when Just Tires caused it!!! Youll never get my business again!

Nice place u can get good deal

Complete scam!!! They said they refuse to do an oil change because the GM will not allow them to use the oil that not only has been going into the car since I bought it, but its the oil its suppose to have in it! They want to charge over double what its suppose to cost with the oil it calls for. Asked about signing a waiver so they can use the right oil and she said no with the reason because they will be on the hook if something happens for using that oil. HELLO..... a waiver means you are legally off the hook!!!!! Will never do business there!

Excellent, fast service. Very friendly personal.

I had purchased a tire from another Just Tires location and it developed a slow leak. The tech inspected the tire and discovered it had picked up a nail. The tire was repaired and I was on the road in 15 minutes.

Great customer service and speedy work.

Dont buy tires here. I brought four tires for my kia 2014 $500.00 I purchased the insurance for each tire. 5 weeks later I had a nail in the rear tire took it to Just tires they claim it couldnt be fix In order to get a free replacement tire with the insurance I had to pay $40.00 for insurance on the new tire,and wheel alignment bs. I didnt know they were crooks or I wouldnt have paid $500.00. Do yourself a favor dont buy from Just tires, torrence,lansing iillinois.

Good service friendly good deal on tires.

They get u in and out quick

Good friendly service

Received oil change and satisfied. Planning on switching from oil express due to a bad experience.

Prices and service was great

This place is a joke!!! I went to have my tire repaired and was told that they didnt have enough staff to work on my vehicle, though I called ahead. The stores manager had several excuses!!! I will NEVER purchase tires from them again. I also must mention that the facility is antiquated, yes, a blast from the past!

Nice friendly people! Love that that let me know if theres anything is wrong with my car.

Good professional staff

I wouldnt recommend service here. Management are very disrespectful and they dont seem to know what theyre doing. Save yourself the heartache

Friendly workers. Fast service.

Even with a appointment it takes a long time and is expensive but free coffee and polite people

Very nice and efficient service.

Great service and it was very fast.

I cant believe this place.

The best customer service

Fast and friendly service

Prices are the best in town.

Very nice people, fast service

WEIRD FLEX BUT OKEE

They are rude and sell bad tires

My favorite shop

Was running low in nitrogen for my tire, they helped me there at did not charge me. 5 stars for the help.Thanks

Bad service

Always good service!