Very quick, knowledgeable, accommodating. Great experience. Would recommend every time. Clean store and great customer service.

Kyle with the Verizon store on2620 Reynolds Ranch Parkway came to my aid in a timely fashion in the retailer this morning, at the beginning of a new month.The time in the store was approximately 2 hours yet he DID NOT belittle nor patronize me in any irritable condescending manner. Thank You.Kyle confidently and fluidly walked me through not only a new upgrade on last years model of the Samsung Galaxy S20 FE UW, plus I insisted on charging carriers from a competitor company. I have been with said company for approximately 9-10 years.This kind representative calmed all my reservations of swapping Everything out entirely--- for my own added safeguard and security with identity protection!!He was reassuring in a good way, patient, and best yet; he was NOT arrogant, cocky, or a proud personality. ( Kyle must be a faith believer) Promote Kyle. He is a grand salesman. ( i was not going to switch phones, that is back to an Android after only two years of Apple usage) I thought it would be a huge ordeal and headache. Not with this representative! Professional and thorough.To top the review off, I had had my heart set on the Google Pixel Smartphone. There was no such fortune; going out of stock.However, now i have a new lavender Galaxy with a back mount magnet and a couple of practical accessories for protection without the monthly protection package. It will work.Once again, Mercí

As busy as it was at the Verizon store, I was wondering if I would get good service. I thought they might rush me through. But Domarina was AMAZING!! She took the time to explain things. She even found me a great deal on my bundle!! She also was able to retrieve all my photos and contacts and all the data from my old phone. I literally cried. She’s the best!! The store is lucky to have her!

Devin at the Verizon Store in Lodi was excellent during my purchase of a new phone. He was patient as I deliberated about my selection. Then he improvised when my old phone was losing power during the data transfer. I highly recommend the store and Devin for customer service and attention to detail. Thank you.

Kyle was great. Very patient and professional. Adhered to Covid restrictions with store capacity with all that entered while I was there Well done!!!

Excellent costumer service and very friendly! They make sure you go home happy with your new phone!

The minute I walked into the store I felt welcomed. I was there to find out why my Motorola phone wasnt allowing anyone who called to hear my voice. I could hear them just fine but they couldnt hear me. The manager Domarina was very helpful. She explained that the phone has 3 speakers and sometimes they have a tendency to go out. I asked her what my options were and she explained everything very clearly. I was able to get a new phone, she applied all the discounts Verizon had and when I left the store I felt that Domarina had done everything possible to allow me to be a VERY SATISFIED CUSTOMER. She has excellent customer service skills, the best store manager you could possibly ask for. PLEASE KEEP THIS VERY KNOWLEDGEABLE, KIND, SOFT SPOKEN LADY AROUND AND SHE DESERVES A FANTASTIC REVIEW FROM HER SUPERIORS.

Very pleasant and informative. Sold me 2 devices and I had nooo intention of buying anything. Not only that he laughed at all my jokes.

Kyle was great, as were the other employees. They took the time to explain different options to plans and phones and got us out of there within a reasonable amount of time.

The guys did a great job. Got 2 phones and we were please with the service. ThNk you again for the help.

We had a great experience with Kyle.He answered every question and helped us out and stayed pass closing to make sure we were taken care of.

Great service and awesome deals 👌 we switched from sprint and pay less a month now.

This location was very helpful and friendly they were able to give me the best deals and answer all my questions.

I have problem with my pad. Walked in and told a girl what I needed what was wrong and she gave it a few minutes and solve the problem for me. Very nice person.

Devin was great, replaced a lost phone and hit a few hurdles but he was dedicated to getting my new phone and getting me set up and ready to go! His help was very appreciated.

Are you kidding me. By far this is the worst service I ever had. We have been to this store 3 times in the past two weeks. They simply cant get it right. We bought the top of the line watch and it still doesnt work. I would not recommend this store to anyone!

Extremely helpful and informed, definitely will be a return customer 👍

Kyle was extremely knowledgeable of Verizon products, current promotions and helpful tailoring my purchases to fit my specific needs. He answered all my questions without applying any pressure.

A 45 minute wait too be served, 2 people working and one customer in the place of business being served. 45 MINUTE WAIT?! say Domarina

Thanks for the patient, superior service in getting our new phones setup.

Went into upgrade my phone, and Devin and the rest of the sales staff were amazing! Thank you.

Visited the Reynolds Ranch Verizon today, and the representative, Kyle, was very nice and pleasant to work with. Thank you.

My family and I went into this store and were helped by a very nice guy named Michael. He provided excellent customer service and was very knowledgeable answering our questions. I would definitely recommend them for any of your wirelessneeds.

Very Friendly and Knowledgeable!! He actually helped BOTH My Husband Tony(Anthony) upgrading his phone and Myself (Robin), on the phone with questions I had to help my husband with certain questions he had!Extremely Helpful!!

Michael, was very helpful and nice. My phone would not work and he did the best he could to find the best option for me. I ended up walking out with an upgraded phone.

The ladie that help me was extremely helpful, She made feel like I was a friend. She went above and beyond to make sure i had a wonderful experience at her store

Very attentive and very knowledgeable knew exactly what I wanted and how to help me definitely recommend Domarina and the store staff here and I felt very welcomed satisfied customer..

Domarina you are awesome! Chris the store manager was very helpful as well. Both of you make a great team!

Great experience where I was treated well with her finding the best plans and devices for my family. Thank you for having a caring staff in the community.

I am absolutely amazed by Domarina! She really looked into my account after I mentioned that I wanted to upgrade a tablet for my daughter who is diagnosed with ASD. She made a call on my behalf to Verizon because she realized that I only had two tablets but had been charged for 3 tablet lines for over a year! Over and over she told the representative that they needed to fix the discrepancy, and credit me for the 3 rd line! I can’t believe she was on the phone for over an hour in order to assist me!All your employees should learn from Domarina because she embodies customer service to a T! She actually goes above and beyond for her customers and customer loyalty.

They were pleasant, professional and knowledgeable and I would highly recommend this specific Verizon store to everyone.

Jaime has been most patient and thorough explaining my new equipment! I love technology and still do because of his expertise ...... And I know he will answer any questions in the future and there will be questions knowing me!!!! And his boss,Prav, has afforded me much time and pleasantness! Verizon deserves a high five!

Domarina was amazing by far the best Verizon customer service we have ever had in 10 plus years with Verizon

The people were helpful and ready to meet my needs.

Went in having trouble with my phone camera not working. The employee was able to diagnose the problem. They looked up my account and asked me a question about an upgrade. I said actually dont even use the smart watch and want to cancel it. They said I had to call Verizon. Isnt that where Im standing?? Then proceeded to try and sell me stuff for the next 5 minutes. Waste of time and a stop.

Excellent store in and out quickly got everything I need it taken care of

Mike is very friendly and helpful. Great experience.

Beware of this store, Went in on Oct 9 to upgrade my iPhone in doing so Bruce told me for $50.00 I could get a tablet with no hidden fees, Well this past Sunday I get my Verizon Bill with Tablet Activation Fee and Monthly Line Fee, I even get an invoice the day at the store showing Zero Activation Fee and Zero Monthly Fee. I was irritate so I take the tablet back this past Sunday Bruce states that he will refund me $41.75 took my MasterCard and supposedly credited my Account well this morning I look at my credit card I was charged not credited the 41.75 I even got a receipt from Bruce showing a refund on header turns out he charged me. I filed a dispute with California Public Utilities Commission also calling Verizon Corporate. STAY AWAY FROM THIS BUSINESS.

Good employees,nice,they know what they are doing. But I give verizon only 1 star.

Was at store today and Nito did a great job of taking care of me with my phone. Shes was very helpful and knowledgable about products.

Great friendly service.

BUYER BEWARE!! These guys are DECEPTIVE and PURPOSELY MISS LEADING. 1st they tried to take my trade in and use it to sell me cheap charger and case. When the trade in value though Verizon was 410$. Then when asked why there was a extra phone line being added. Its nothing ... it will come off in a couple weeks. In fact the the two weeks was the cut off for locking me in a two year contract for that free pad. When returning the pad the next day there was another customer in there for the same SHADY business deal they gave me.

Linda is the best!Shes amazing and very upfront on fees and costs.

Excellent service but short on available staff

I normally go to the Verizon store for all my cellular needs, but when my phone died on the way to work one morning, I was desperate to get a new phone. The service rep was nice and very helpful. He was also very convincing. I was up-sold on a new data package that came with an Ellipsis 8. I normally dont buy my electronics without a thorough review, but when I was offered the tablet for basically next to nothing, I took the bait. Little did I know I was just sold a POS or more politely a worthless tablet. The Ellipsis 8 is so slow that internet is practically non-existent and any good app keeps crashing.My suggestion would be to not let the staff at this store con you into any up-sale, they were not honest up front and are pushing off old stock to improve their verizon service sales. Take the drive to Stockton and work with Verizon directly. (Oh, when I called Verizon, they told me that since I went through a dealer, I have to deal with that dealer.)

Jaime did an excellent job working with us to set up the phones. It was a complex transaction, but he was great!

Super poor service from Jaime. I went in to get a seperate account from my parents and i was told to go to a verizon store to do it. So once i go into the store and explain to him what i had to do he didnt let me finish and said that i didnt need him and just gave me a number. Didnt even bother to try and help me. Never coming again

Great customer service, knowledgeable reps.

Store was busy, they took care of everyonefast and friendly

Great

When I asked if there we’ll be payment on the iPad that I bought they said there is none but now there is a monthly fee for two years!

Very helpful and kind service

Best Service ! Prav and Jaime were great

Great customer service especially Shannon

Horrible service. Do not waste your time.

Great customer service

Amazing customer service

Domarina was awesome!!!

The guys here are awesome

Very kind young lady burning me

Little staff.

Very spoiled managers