The folks at Northwest Truck and SUV are everything youd want buying a used car (especially an older model). Fair. Honest. Quick. Absolutely NO high pressure sales. I had a couple of cars to look at at different dealerships and they didnt try to keep me there. Didnt push. Just ok, well be here and would love to work with you. Would definitely buy from them again. I started the car I bought and had them help me check the blinkers, break lights. One of the break lights was out. So the sales manager walked down to the auto parts store, bought a bulb, and changed it out for me while I was doing the paperwork. Didnt have to do that, but did it anyway. Five stars!!
Such a great experience. Test drove 2 cars. They were nice and let me look for an hour, couldnt recommend more!
I bought a minivan here. The staff was friendly, helpful, and didnt pressure me to buy. Their price was fair, and they accepted my trade in at a fair price. Super chill, straightforward, and *fast* buying process. Definitely recommend.
Okay so sure details of my experience Ramtin, Shahin, Aleksandra, Brandon helped me out.Great buying experience. So kind and welcoming. I would recommend this family to everyone.
My boyfriend and I had been looking for a car for a while, and were in communication with multiple salespeople at various dealerships, but we did not feel that any were nearly honest enough to purchase a car from. Then, we came to NW Truck and SUV and immediately knew we wanted to buy a car from Thomas. Thomas is a wonderful person and an honest, patient, and knowledgeable salesman who went above and beyond to help us (and never pressured us to buy). We bought a great car from him!
Ryan was nice and was calm when my dad was trying to use technology and you shouldnt be thank you. Later on that day though I was driving my new car get gas AND the check engine light decided to turn on as well as not start after I got gas. Luckily its a fixable problem. It still doesnt start after I get gas . I Made it part of my routine until I get it fixed if you guys happened to not know why it did that before the check engine light was turned off and the price got jacked up. Its a cheap minor fix with the purge valve . Thanks again for it . Since I know its such a cheap fix it was definetly worth the price I paid .
Everyone here was very friendly and helpful. Ryan was patient with us and worked with us on the price. Cassidy got us checked out when we bought our Ford Expedition. She was very friendly and the process went smooth and quickly. Highly recommend checking this place out. Great prices and easy going staff!
Extremely friendly staff who fought on our behalf to secure a very favorable interest rate. Not push at all and a very no-nonsense pleasant experience! Will definitely recommend to friends and family looking for an easy and fun buying experience! Thomas and Ramtin were amazing. I can’t recall the name of the salesman who helped us additionally.
Just bought an 09 Civic from NW Truck & SUV and I could not be happier! I was searching for months for a new (used) car due to a negative experience at a different dealership that left me with a car I wasnt happy with. I finally decided to give this dealership a try because the price was fair and the reviews seemed promising. And I gotta say: trust the reviews!!I worked with Cassidy and she made the experience so simple and straightforward. I never felt like I was rushed or pressured in any way (and Im a slow guy, so that means a lot). Cassidy was very friendly and found the answers to all my questions about the car. I was given plenty of time to look over the car, and was met with zero resistance when I wanted to take it out for a test drive. I was even able to squeeze in an on-site pre-purchase inspection on extremely short notice, which was wonderful!I was pre-approved for financing through my bank but was still hoping for a fair amount for my trade-in, as it wasnt in the best shape. The team here gave me a trade-in offer that I was very satisfied with. The paperwork was quick and easy, and I was allowed ample time to ask questions about the documents I was signing. I drove off the lot a very happy camper!!Thanks so much NW Truck and SUV for giving me the first positive car-buying experience Ive had in a long while.
Overdue review!! Just returned from my first oil change and check-up of my 07 Subaru. The garage said they had literally never seen a used, high mile Subaru engine so well maintained! Purchased in December 2019 and the whole experience was a breeze. I was looking exclusively for a Forester, do not have a high income, and do not have the golden credit! The entire team here still treated my transaction as important. The space itself is very minimalist and clean. They employ all genders which I appreciate as a female shopping alone. They worked we me to get me the best financing, a good trade-in on my car, and was all done quickly and easily. The team does not make you feel rushed and was still available to quickly answer follow up questions I had. I am obsessed with my Forester and when its time to trade-in, I will deftly make this place my first stop. Thanks friends!
Bought a Tacoma from Cassidy & Brandon.They were so helpful & worked after hours to get the deal done.Above & beyondRecommend 100%
Excellent dealership. If you need assistance getting a loan on a good vehicle then I highly recommend this dealership. The owner and his team will work tirelessly to help you get approved.I’m very pleased with the suv that they assisted me in purchasing.
Cassidy and others were great!! I really appreciated their attitudes and friendly demeanor. I will be back for the next car too.
Cassidy & Thomas were a great help today. I had a great experience purchasing from NW Truck & SUV.
Great customer service. Cassidy and Brandon both helped me purchase my truck. Cant thank them enough!
Fantastic experience for my daughter buying her first car. The sales and office staff were professional and helpful. They answered her questions and explained each step in the process which made a stressful experience better for her. First rate outfit!
It was a wonderful experience, had made an appointment ahead of time in which they sent me the Carfax so I had all the information. I got there to a sanitized environment, a beautiful van, and was allowed to test drive almost immediately. The paperwork when we decided to buy was quick and simple I was leaving with my van in less than 90 minutes. Honestly I cannot recommend them enough.
Cassidy is awesome. Brandon is awesome. The whole damn staff is great.
@Cassidy Cameron was great help in buying a truck at NW Truck & SUV. She made all the paper work straight forward and easy. Thanks!
When the insurance decided to total my car, I needed another one in a hurry. NW Truck and SUV had just the truck I was looking for, and even though I was on a tight timeline, Thomas made the time to communicate with me by phone multiple times, and even sent me videos of the vehicle and engine. Thomas also accommodated an evening inspection by Mobile PDX, a mechanic team who checked out the vehicle for me before I made the long 9 hour drive. In the end I came to Portland just to purchase this vehicle and I couldnt be happier.The drive home was fun and easy, and it was well worth the extra time and expense for a clean, well- maintained truck, and such a positive sales experience. Thanks again, Thomas, for all of your hard work and prompt, clear communication.
Not very happy. Came all the way from bend with a deal on the table. The guy said there were no issues other than the brake rotors shake a little. I found that the 2017 tundra had majot transfer case issues and would grind when put into 4 lo and back to 4hiI said it was fine, bit i would like the value of the repair taken off the price. They offered me $200. $200!!!!!! For a thousand dollar repair.Be aware of these guys. Have your purchase inspected b4 buying.
The service here was EXCELLENT! They took the time and answer all our questions. My son left a new car owner. Thank you Cassidy and Ramtin.
Cassidy and ryan we absolutely helpful getting me into my familys new car
Great car buying experience. Cassidy was wonderful to work with and helped me a ton with flexibility and having everything ready to go when i go there after deciding to make a purchase. Thomas was also great. They are not pushy and give it do you straight. thank you for the wonderful experience and amazing car purchase.
Been looking for a specific truck for about 5-6 months now. After talking with the crew over here a few times I decided to make the call and fly all the way out here from New York and get what I wanted since anything local was 5-10k more. When I finally got here from the long flight, Cassidy and I went over the truck and now it’s time to make the 2500 mile journey back home.
Great place & great people to work with.Cassidy & Brandon are amazing
Customer service is excellent and the workers are very polite. My favorite part of the experience was that they made the purchasing of a car process as personal as possible and were very considerate of the buyers overall perspective. One thing that was a bit disappointing however is that we couldnt take the car in to a mechanic for a second opinion, but I was very lucky to have brought my father with me (who has mechanical experience with vehicles) to help me make the right decision. Thank you Cassidy for all your help and making this experience a fun and personal one for me!!
Great service, quality car! Cassidy helped us out and very friendly and professional!
Very good people, Ramtin and Cassidy helped me out a lot!
This place was amazing!! Cassidy, Thomas and Ramin were always so helpful and kind. I love my new car. I would recommend this place 100 times!!
Didnt expect what I did..... I have been in the market for a late model ford F350 and as most do, did a internet search for a vehicle. There were a few to choose from and honestly didnt think NW Truck was the place to go. Was looking at dealerships, big box retailers etc. Was nervous because this place isnt full of fancy lights and roaming salespeople. Its a bare bones place to find a vehicle at a great price. I could not have been happier with the initial contact, follow up and taking care of the sale after a promised piece arrived as they said it would. Please dont do what I did and look elsewhere because of the lack of flashing storefront. Their prices are great (trust me I checked) and service that I had was fantastic. Met the staff and owner and each person was of top quality. I will be buying here again when my need arises. Thank you Haley and team!
Cassidy was very helpful when purchasing a vehicle.
They went above and beyond to get me into my dream car, and we couldn’t be more grateful. Thank you beyond words! I never thought I would be able to get into something as new as 2017 but for it to be a wrx was an added bonus.
I strongly do not recommend it. Checked a car with them (BMW X1) that had a minor water leak (they claimed AC but who knows) and a malfunctioning bluetooth. Asked for a pre-purchase mechanical review in an official garage and they simply denied it. They claimed that the insurance does not allow for those. I have purchased and review several cars and this is the first time that a dealer gives me such a ridiculous excuse to hide faults in the car. They will make you loose time and you should not trust them.
My experience with Cassidy. Was one of the best truck buying experience Ive ever had. Would highly recommend Cassidy again.
A wonderful in-and-out experience. Very personable and great customer service. Cassidy does it all!
They didn’t give me the full details over the phone on the vehicle I went to look at. After driving hrs to come look at the “deal” it turned out to be something else than I thought after Specifically asking about it over the phone. Can’t trust these car dealers!
I bought a 2003 Ford F150 Triton with just 106,000 miles in August from NE Truck & SUV. I paid $8,000 and thought I was getting a great deal. They assured me that all of their cars go through checks with their mechanics they use. They also said they would give me the Car Fax, but they never did until I hounded them.Long story short, the head gaskets are completely shot as is the front suspension. Its on me that I didnt have a mechanic check the car out. But, these are issues that would have been very obvious to any mechanic and should have been disclosed. Repairs are estimated by to two separate mechanics at $6,000 to repair the problems, or $9,000 for a new engine.If there were 0 stars, that would be my rating. I would never trust these people, but if you do decide to buy a good deal there, make sure to have mechanic do a once over before you do. If you dont, you may end up like me - owning a useless pile of metal.
The salesperson didnt know anything about the car he was trying to sell.
I put off buying a new (used) car long long after it was due because even the thought of dealing with pushy salesmen selling overpriced junk cars stressed me out to the point of panic attacks. I was real close to accepting my fate of public transit forever when I found a beautiful car at NW truck & suv for a great price, with low mileage, and it even has heated seats! Cassidy made the entire process insanely easy to the point where I felt like something *had* to go wrong because it was just too good to be true, but nope! I couldn’t be happier. This was the first, last, and only place I looked at a car and I have no regrets! Thank you, Cassidy! :)
We bought a nice SUV from them, and Cassidy was kind and helpful, she got us all out the door with our New vehicle quickly. I’d buy from them again.
Haley was amazing. Helpful, amazingly fast at getting back to me and helping with financing and NO PRESSURE at all. I changed my mind about which car I wanted three times and she was so great and patient. Buy here!
Haley was wonderful! She answered all my questions and was calm and upbeat. I never felt any pressure from her and felt confident that I was getting a good deal. An experience I expected to be awful was actually a pleasure. And I got a great car out of it, too.
They made my car buying experience so easy and super enjoyable. Great customer service and were very honest and helpful. I love my new car so much! 10/10 would recommend.
We recently purchased a truck from Northwest Truck and SUV and were overly pleased with our experience. The staff was friendly and pleasant to work with. The whole process was very professional, easy, and quick...which is not always the case with purchasing a car from a dealership! Would highly recommend working with them.
Very easy process for us purchasing a new truck with Haley at Northwest Truck and SUV. Would recommend to anyone!
Had a fabulous experience purchasing a car here, I highly recommend for your next uses car purchase. Hayley was fantastic in explaining how there business worked. They give all customers the chance to have cars inspected by mechanic before purchase. If you are looking for a used car at competitive prices, start your search here!
Very helpful positive experience. Friendly staff.
Very easy to deal with! Great experience 😁
The car I purchased from here is in good shape and I believe was fairly priced. I had some issues with titling, registration, and the DMV, complicated (of course) by new restrictions from COVID. I was frustrated but the staff at NW Truck & SUV continued to work with me and help as much as they could, with a smile. All in all I would buy another car here and do recommend them.
Between reading reviews, searching for a car and visiting multiple dealerships in the Portland area I ended up at NW Truck and SUV. Dashia gave me the experience of buying a car with absolutely no pressure, hassle or worry. She made buying a car an enjoyable experience and helped me get approved for a loan with a reasonable interest rate even with my not so great credit. I’m extremely thankful and I would 100% recommend this place to anyone searching for a reliable and affordable car.
Haley made everything easy. The vehicle was clean and ready when I arrived. No pressure. Quick and easy paperwork.
I bought my 2015 yellow Honda Fit from this dealership about 6 months ago and greatly appreciated how well the worked with me to ensure that I felt comfortable with my purchase. Abdi explained every step of the process thoroughly and made sure all my questions were answered. He was transparent, flexible and accommodating. I definitely recommend this dealership to all my friends looking for great used cars!
Haley was a nice sales person. I was told the truck was As is.I should have expected problems when I was only allowed to drive the vehicle 5 miles.As soon as I purchased truck in lot I got in to open windows. Back window didnt open and I also realized no lights worked inside. Meaning no dash, no dome no door. Pretty dark inside.I found out the next day it is very very squeaky. My mechanic said the had WD 40 the tie end rod.I have been driving the squeak mobile 2 months now. Last night my steering wheel stopped working. I had to drive into a bank. Luckily no oncoming traffic. My mechanic said that it would be 3800 to fix the issue for the steering and it isnt recommended to drive. It also needs either a new rack and pinion or tie end rod as well as rear brakes.I realize its used and I should expect some minor issues. But the steering wheel going out is extremely scary and very unsafe for a vehicle the said was thoroughly looked over. I cannot recommend this company at all. My mechanics said to never buy from a company who wont let yoi drive the vehicle far. Lesson learned. I will be fixing the issues and reselling as soon as my Title arrives. Been 2 months
Cassidy was very efficient and we drove off the lot in a couple of hours.
They knownly sold my family a lemon! I should have know better then to pay cash for a car with a check engine light on but they had their mechanic look at it and fix it. A week later I went back to pick up my car drove it hime and less then a week later the light came back on. It has been in and out of the shop. I have only had the car 5 months!
We havent been able to buy the truck we want yet but let me tell you Haley was SUPER nice and was very helpful in telling us the steps to take!
Great deals on their cars, excellent customer service and caring manager!
They use their “costumer service” skills to take advantage of you. I could barley get ahold of them! I went a month without the registration waiting for them to send it to me, I’m also pretty sure i never received the title! and they barley gave me the fob for the car— and when they did the key attached to the fob didn’t match my car( and i was promised it would) They sold me a lemon with a recall on it that I no longer qualify for— When they had the car they receive the recall and were told to have it inspected. They made it seem like they fixed it— because the car fax says it was serviced when it wasn’t.— Over filled my oil way over the limit, that with the recall caused my engine to stall after 2 months of owning it. Do not go here! There are better cars somewhere else.
My time spent with NW truck and suv was probably the most relaxing car buying experience Ive ever had.I was a bit nervous about buying my daughters first car and had a ton of questions.Joe was able to answer all of them and accommodate some of the extras I asked for helping put me at ease.The next day while working with my bank, their phone call was answered right away and was able to get all the paperwork over in a matter of minutes to complete the deal.I would recommend this dealership.
It was a very personable experience. There was no pressure to buy, and we were given all the time we needed to look over the vehicle.
I recently had the best purchasing experience ever landing me into a new SUV. I was able to test dive the care I wanted on my own, which I found an excellent way to get comfortable with the vehicle. No pressure at all! Joe was very kind and accommodating, he was down to earth and gracious in his approach. The whole process was fast and easy. Super grateful for finding NW Truck and SUV. Great service.
Abdi Mohamed and Joe Clark were super helpful and very friendly. They werent pushy and made the whole car buying experience fun and entertaining. They were knowledgeable and didnt act like a know it all. All of which are super important to me when looking for a vehicle.
NW truck and auto is Awesome! I picked up a Lexus SUV last week and I couldnt be happier. Joe and Monica helped me throughout the whole process which was surprisingly quick and painless. Joe was not pushy at all and very chill to work with. He worked with me and my budget to land me this rig. Monica handled the paper work and explained everything to me and answered all my questions for things I did not understand. When I got home, I realized that one of the headlights were not working. I called Joe the next day and with no push back, Joe remedied the situation promptly. NW truck and auto will work with you before, during and after you have purchased a vehicle with them. I highly recommend them. I will definitely hit them up first when I get a new automobile, you should do the same.
I bought a truck from them with no warranty after getting home I started washing my truck when I notice a leak from the sun roof so I call them back right away and told them the issue they told me to bring it back and they would give me a loaner tell it’s fixed. So the next day they call car is fixed totally pleased with my experience!! Special thanks to Joe Clark for helping me I really appreciate it! By the way no more leaks were found !!
Joe is awesome! He is honest and patient. We got a great deal and are very happy with our purchase. Highly recommended!!!
Staff was friendly, they were not willing to negotiate a lower price on vehicle even with a cash offer.
Shyla and Daisha were just great, as well as Hameed and the whole team. The reviews are real, this dealership is most definitely going to be one of the best if not THE best to go through for purchasing a vehicle. I urge you to at the very least stop by and check it out. Wonderful experience w purchasing my Ford Explorer.
I have a general distrust of used car dealers and usually buy from private sellers. This time, however, I needed something fast and decided to try my chances at a dealer. I found NW Truck and SUV through the Carfax website and I have to say, I was pleasantly surprised by how awesome and honest they were and how easily I found the perfect car for me, even with a VERY limited budget! Nash was my lead salesperson, but throughout the process I worked with Joe and Jason as well. All 3 of them were fantastic: friendly, didnt talk to down to me (Im a small woman who was shopping solo!), werent pushy, answered all of my questions without judgement, and let me take as long as I needed to decide. They helped me get a great financing rate and gave me an amazing deal. They let me get the car inspected by an outside mechanic and when I came back with a few concerns, they got everything fixed without any extra charge and went out of their way to make sure I was a 100% happy customer. These guys are awesome!! I walked in full of doubts, and walked out a few hours later with a great car at a great price and felt like the guys really cared more about making me happy than making a quick buck. Thanks so much Nash, Joe and Jason for showing me it actually IS possible to have a great experience and get a great deal at a used car dealership! You guys rule.
Such a great experience! Joe is the absolute best, he was completely up front and kept it real. I got an amazing deal and couldn’t be happier!
We bought a Jeep from Joe last month. He was good to work with and not the typical car salesman. I would highly recommend giving them a chance. They have many autos available.
Thank you so much for the wonderful and smooth process of buying our 2nd car! Definitely will look here in the future for any other needs.
Purchased my 2005 Tacoma from NW Truck and Suv and have nothing but great things to say. Easy process from beginning to end! Truck runs and drives great and I travel a lot for work. 5 stars would recommend !
Joe and Hameed were so friendly and personable!! As a single mother, I did not think I could afford a car payment. They worked with me and my budget and now I get to feel safe and secure driving my son around in a 2015 Nissan with extremely low mileage and I have a car payment that feels comfortable and doable for me. Thank you SO much...you guys are awesome!!!
Great place to buy a vehicle and it has a great staff that will help you out I would buy my next vehicle from them
Great experience! They worked with our budget and for once we didnt feel overwhelmed by the whole car shopping experience. Diffently recommend them to anyone looking for a truck or SUV.
You guys sold me me a lemon 🍋 roof leaks, heatercore is out, E brake doesnt work, power steering broke i replaced it.
Joe and Nash are the best to deal with. They went above and beyond. Could not have asked for a better experience.
Joe is awesome!!! He is laid back, straight forward and honest! I strongly recommend this dealership! I’ve purchased 17 cars I’m my life and buying a car from Joe and Hameed makes me wish I found them 16 cars ago.. I felt anxious because they were so relaxed and pressure -free.A week after I bought my Subaru from them, something was wrong with my power window & I called Joe, he gave me a car to drive and fixed it with no charge and no hassle !! This is the most integrity driven dealership that I’ve ever done business with in my 69 years of existence. I have since sent him 2 referrals and a check just showed up in the mail for their appreciation! Thanks Joe and Hameed!!!!!
Friendly people with great prices on their vehicles.
I’ve bought my last three cars with Joe, got three great vehicles and three great deals.Go see him and Hameed if you want a great deal too!
Joe and Hameed were great to work with, they were honest and straight forward with what would best fit my needs. Thanks for your help getting me my Mazda!
I found a few things wrong with the truck, them asked them to fix it before I would buy it and there repair job was like a dude using duck tape.
Very nice team, very kind, and no pressure. Prices are as listed.
Had a blast hanging out with Joe yesterday, And got an amazing deal on an Audi. Great people, great deals. Thanks Joe!
Overpriced
Great guys, real prices, carfax posted
Very reliable
Went to go look at a car, there was no pressure to buy friendly staff that made my experience amazing, I will go back to buy my next car
Friendly, no pressure and quick process once you decide on something you want.