Ive purchased a new TFT Dash for my Zero DSR 2021. I called and chat before placing the order to make sure it fit. The customer service was amazing and I am very please with the communication with the staff. The order arrived a day earlier. The dash looks much better than the last generation. The information presents on the new dash is also much clearer. I installed the unit myself and the installation was straightforward. Since the new dash is a flat design, it leaves a small gap showing the internal cables and the mounting hardware (see pic #2). I guess I can do some 3D printing part to cover the gap. Overall, its a new replacement.
Excellent experience buying my new 2020 SR/f Premium. I had visited the dealership before the relocation for service on my 2017 DS. Never was there any pressure to buy and Jay the owner was very open and honest with answers to questions and concerns about the bikes and his experiences and knowledge of electrics. It was a very easy and simple process from start to finish. I would highly recommend Zero Motorcycles of Orange County to anyone who is looking to learn about Electric Motorcycles and what Zero as a brand offers riders new to electrics. You will not be disappointed if you buy a Zero from Jay. Highly recommend!!!!
Super helpful people! Have ordered a lot of accessories for my Zero from here and always get them shipped super quick. They are also very responsive by email and very knowledgeable. Id highly recommend, especially to Zero owners who do not have a dealer near them
I’ve never even met any of these folks in real life, living out of state, but they’re always been quick to respond to my various, usually specific and odd requests with the right answer, a great attitude and the help I needed. They really came to bat for me when I needed panniers and a top trunk for my machine and even helped me out on the shipping cost (where I live is not easily accessible). I have no qualms about leaving a 5 star review!
Its nice to deal with these guys.🤝They are responsive, professional, friendly and ready to help the client in resolving all issues. 👏Once I needed to make a diagnosis and they successfully did it, moreover, since I was busy with work, they delivered my motorcycle directly to my home. 🤗Another time it was necessary to replace the plastic part, and everythingwas perfect done✔They always take care of the client,and they always give the motorcycle fully charged. I am very pleased with their work.😊I advise everyone)☝
I give it 3/5 for the bikes.It didnt feel like there was much enthusiasm for the brand, I didnt feel welcome and it was a difficult place to bring in kids. Its not just hipsters who buy EVs.Im seriously thinking of buying an electric motorcycle in the next 2-3yrs but I think Ill either look at another dealership or brand. Sorry if I caught you on a bad day. Seems like most people had a good experience.
I ordered an item online and the process was simple and straight forward. Shipping was fast and communication was as it should be. Would shop here again next time I need something for my Zero!
The staff is really cool and laidback. They dont try to sell you on anything, and they can answer any questions you have. Two years after buying my FX, they are still super helpful over the phone or in person. I highly recommend going in to see the bikes. Better yet, bring your helmet and take one out for a test ride!
Bought a Zero FXS from this shop and they were awesome, they weren’t trying to pressure me or anything. Alina took her time to talk to me and explain all the great things about electric bikes and I knew that I just had to have one. Very happy with the purchase I made and I’m looking forward to purchasing an SR-S from them very soon thanks again guys!
Bought my SR/F last year and couldnt be happier! The team at Zero OC were really helpful in discovering which bike was best for me, and then the purchase and delivery was flawless. Already looking to add the dual-sport to my collection!
Zero is doing some incredible things. I cant wait to get my hands on the throttle of one of the SR/S models .They do a beautiful job on all their bikes, but the SR/S really reaches out and grabs your attention. Zero is absolutely taking the electric motorcycle industry to new levels. All of you other manufacturers of electric bikes,Theres a new Sheriff in town.
Bought a used FXS from Zero MOC, sight unseen. Faced a bit of of a challenge getting my title, but after some calls and email to Jay, I got this issue straightened out.Jay will do what it takes to get the job done. Glad hes in the business of promoting this amazing green technology. Have already bought around $400 in aftermarket parts from Jay, as well.
I went there a few months ago with my mother and well she ended up getting a bike and loves it! The staff is really AMAZING. I took my moms bike up to them to have some things done to the bike and they didnt hesitate to go out to the bike to help me, come to find out they were closing as I got there and I didnt know that.... They are AWESOME!!!
I have ordered parts online from this guys at Zero motorcycles and its been fast and exactly what I wanted....Well be ordered more in the future....
Fast delivery for zero consumables like blank spare keys and brake levers.
Super friendly, knowledgeable, no pressure. Love my Zero FXS!
Bought a bike and had other bikes serviced here. Awesome people to work with.
I ordered side racks from this shop. They were ready on time, I picked them up without any issues, and the person who helped me was friendly.
Excellent customer service, for any question regarding my Zero, they have an answer. Thank you for the excellent bike and service!
Quick shipping and item was in stock!
Compared to my experience with other dealers, the zero showroom is very customer friendly. No fuss customer experience. They provide the bikes for test rides and do not force you or convince you to buy one. They give you the time and freedom to make the choice yourself. I had a good experience.
A little hard to find but when you do youll be happy theyll have what you need
I bought my Zero here and it was made easy. Lots of help with the rebate and setting up my bike to my personal likes. highly recommended to anyone slightly interested.Best regard,mm
Chill place, they arent pushy either. Test rode the FSX and it was hella fun
Didnt have time for a test ride maybe next time
Cool bikes