Amazing furniture! We got our couch and absolutely LOVE it!! The delivery guys, Gabriel and Magno, were so amazing and professional and delivered our furniture as if it was their own. I don’t normally review but I felt that I had to share the amazing experience we had with this company! Highly recommend!!
Excellent furniture and diligent service.We bought a dining set and a living room from this store. It was a special order and it had to be manufactured and shipped from Germany. It took a while, naturally, and by the time the order was completed we had moved to Florida. The seller kept their promises: everything was delivered to our new Florida home promptly and intact. This is when we found out that one peace, the Chaise, just wouldn’t fit to our staircase. I refused to accept partial delivery and sent it back to NJ. Next day Zack, the manager, called me and assured that this will be taken care of. To my pleasant surprise, the truck with our furniture was back in two weeks and two guys arrived next day, took apart oversized peace and put it back together in our living room. Not even a scratch left! Really professional job by everyone, especially Zack - thank you very much.I would highly recommend this store if you want real quality European furniture and reliable service, they know how to handle complications too!
I have purchased a small dining table from this store and the only time they were nice was when I was paying for it. The table was supposed to be ready for pick up in 1 week but when I came to pick it up, they didn’t have it. Not only they didn’t call me to inform me the order will be delayed, they were very obviously very annoyed that I came to the store. I finally got received it a couple of weeks later and when I unpacked it, the legs of the table were completely corroded on the inside and the glass top was scratched all over. I called the store and after arguing and them being super rude saying that I damaged it, they agreed to come and replace it. Few weeks later, they came to replace the table with one that was in even worse shape. Called the store again and the owner got even more rude with me than before screaming and cursing at me. I requested a refund and wanted to return the table but big surprise - they don’t refund customers no matter what. This is the worst customer service experience of all times and I do not believe any of these 5 star reviews, it’s all got to be fake.
I Purchased a Couch from These Guys and Once We Met, I Fell in Love With How They Treat People. After Going Back Many Times for Furniture, an Hour Each Way, Each Time Was More Appreciative of Their Sense of Care for Each Client. I am Obsessed With My Furniture and Keep Going Back for More to Decorate My First Home. Not to be Excluded, the Delivery Guys are so Awesome. They’re Friendly and Professional. They Treat Your Home With Respect. I Have New Floors and Rugs and They Did Their Complete Best Not to Damage Anything! They Carefully and Attentively Unpack and Take Care of Each Item They Deliver. Can’t Wait for My Kitchen Table Delivery. Thank you! Thank You! 😁Also, to Include... The Special/Custom Order Deliveries Take Time, Especially if You’re Ordering from Another Country. This Has ALWAYS Been the Case! Everywhere! Be Prepared and Expect to Wait 3, 4, 5-6 Months Depending on the Brand. I’m Surprised Based on Reviews Below How Many People Don’t Know That. I Was Pleasantly Surprised That During COVID-19 When so Much Production Had Ceased, I Received my Couch from Germany in Less Then 3 Months. I Was Ecstatic. Thank You Again!
DO NOT JUDGE THE OUTSIDE OF THE STORE! everything inside is amazing!!!! Do not rush once you are in the store! take your time and look at everything! I looked everywhere for a table..bobs, Ashley, IKEA, wayfair..could not find a table i liked or worth buying. I was told about this store and BOOM! I bought my kitchen table from here and it is Amazing/Beautiful! Zach, was awesome and great to talk too!!! the delivery guys were very friendly and professional! They were on time and fast! they set everything up for you! I will recommend this place to all my friends and family. If I need any furniture in the future, I will come back here first!
The entire experience was fantastic. Worked on completely furnishing my new home. From the first visit to the store to the installation of purchased pieces, the overall experience was fantastic. High level of diligence, very customer satisfaction oriented and extremely knowledgeable. Delivery of the furniture was just as smooth, installation was first class as well. Cant want to go back and buy Decorative pieces as well. Cant wait to use these guys again in my future projects. Highly recommend to all!!!!!
Purchased high end bar stools as a custom order. They came out beautiful! Really happy with the quality and the service was great. Would definitely buy from this store again.
The delivery was on time and the guys were friendly and professional. They arrived and introduced themselves before bringing anything inside. They also asked if we needed to move any furniture out of the dining room and helped us move out the chairs from our former set. They unwrapped the new pieces on the truck before brining inside. They put the table together and then took the time to make sure we knows how to extend the table and close it back! Excellent customer service!!
Had an amazing experience working with Zak, the owner in furnishing the master bedroom of my new apartment. He was honest, helpful, and diligent to make sure I was happy with everything. I ended up ordering a custom bed which was delayed due to Covid and he made sure I was set up in the meanwhile. The other pieces of furniture (dresser and nightstands) came the same week I placed the order. His delivery team was a pleasure to work with and were extremely sweet, making sure I was happy with my order and everything I needed was taken care of. Great experience, cannot wait to use them again when I have a bigger space to furnish one day!
THE ABSOLUTE BEST!!!!!!!!!! Zak, the owner is fantastic. The staff is friendly, helpful and most importantly a pleasure to deal with. This is our second time buying furniture from this store and we couldn’t be happier. The quality of the items you buy here are remarkable! Furniture was delivered by two super super nice guys who set everything up, cleaned up after themselves and were quick/efficient. I recommend this store to all of my friends and family.... oh and did I mention that they deliver outside of NJ! I couldn’t have asked for a better furniture shopping experience. Our entire house is furnished from this store and we couldn’t be happier. Like I said in the beginning, THE ABSOLUTE BEST!
Top notch German engineered quality products, the customer service weve had every single time (in store, over the phone and during delivery) has always been excellent!!Prices cant be beat, my husband and I absolutely love this store and the amazing people that work there.
Furnished some of my living room, dining room and master bedroom and had top quality service all the way through delivery and installation. The quality of these custom-made pieces is exquisite. Everyday I am enjoying all the pieces I purchased here and will return when I am ready for more items.
They have the best furniture and customer service in New Jersey hands down. Even during such trying times, they made sure to deliver my furniture very quickly. I love my leather sectional and dining room furniture. I’ll definitely be purchasing the rest of my furniture from them!
We just got our couch delivered and I can’t thank you enough for an amazing service and quality of merchandise. Not only the couch is beautiful but it also opens into a sofabed !!! What a wonderful surprise. The delivery people were very nice and professional. We are more than happy with the purchase and will recommend you to all our family and friends. This is our 4th couch purchased over the course of many years, and we would not go anywhere else! 🌟🌟🌟🌟🌟🌟
I am very happy with my furniture purchase from this store. I have never seen such beautiful, modern and good quality furniture from any store that I have ever been to. It was a little pricey but it is so worth the money. The workers there were very helpful in helping choose exactly what I wanted. My dinning table and chairs are perfect for my small space dinning. Also the bedroom set is so beautiful. I was so happy to get better bedroom set than what I had before. The delivery was very good and the workers did a good job putting all the furniture pieces together.
I am so happy with my experience at Paramus Furniture. I received a beautiful concrete table. The price was great and I had done a lot of research. It was even delivered faster than I had expected. The delivery guys were awesome too. They carried that heavy table up a steep flight of stairs to set it up for me. Even though I was the last delivery of the day, they were still so kind and friendly. I wouldn’t hesitate to buy more items from this place of business!
Excellent company to deal withI am very happy with my experience with Paramus Furniture Store. This is my second purchase. Furniture is modern and of very high quality. Can’t thank Zak and Aleksey enough for helping me with my choices and arranging the whole process from start to end.Delivery guys were friendly and professional.My next furniture purchase will be only with Mega Furniture!Thanks
When we first walked in we were greeted so warmly and received amazing service right away. This place has beautiful furniture.Zack (the owner) helped us every step of the way, until we received our gorgeous furniture.I did and will continue to refer friends and family to your store.Thank you zack!!!
We sought a more modern design sectional and found Zack at Paramus Furniture and we could not be happier to have found them. We were able to order the sofa, and have it held until the new house was done. Then they shipped it with people that were the ultimate in delivery service. Then they followed up on the one little item,, and then they did the ultimate, they called and took care of the one little item. This turned out to be a wonderful encounter with a retailer that understands CUSTOMER SERVICE.
The whole process, from the moment my girlfriend and I stepped foot into the store, to the moment the delivery team left my place, was very professional and courteous. Our salesman, Zack, really took care of us and helped pick out amazing furniture with the best deals. He was also very patient when we had to keep switching the delivery date because of a scheduling conflict.The delivery team was also phenomenal. They were professional and assembled everything in a timely manner. They didnt cut corners and made sure everything was to our satisfaction before leaving.We will definitely make this our first option when looking for more furniture.
I purchased Sofa and Dining table and their service and product quality is incredible. Inspite of no delivery slots available for my last minute request, they squeezed in my delivery to make our auspicious Diwali festival more great. Thank you
From the moment we walked in we were treated with phenomenal customer service and care. The people working at Paramus Furniture are knowledgeable and willing to work with you. We ended up buying most of our furniture from them and our apartment looks amazing. People have been asking me where did you get such nice furniture. Not only is the quality superb, but the price was a really good deal. For the quality that we received other furniture stores told us double the price. So, overall our experience was excellent and we recommend this Store to anyone who wants to receive amazing quality at the right price from the right people!!!!Thank you for such good business during a time where most places are trying to make big bucks on every little thing they sell!!! See you next time!!
Had a good experience with delivery of a bedroom set and living room set with Gabriel and Magao. They were very professional, came to my house during the delivery window, and were able to put my bedroom furniture together. I would definitely recommend this company to any one who is in need for good quality furniture/delivery service!
Delivery was perfect and they were flexible and friendly.
Had great experience at the store. Loved the furniture. Our issues is with the delivery - while the delivery guys were very nice, they were definitely not careful enough. They set our bed and couch. I sat on both of them, and it seemed fine when the guys were there. While the bed is looking fine so far, the first time I sat on the recliner of the couch after they left, it gave in, detached from rest of the couch and I fell on the floor. The recliner was not properly attached to rest of the couch. The couch damaged our new hardwood floor. Be very very wary of their delivery.Update: just received a call from the owner who threatened me to remove this review. This is scary guys. Beware. Maybe thats why they dont have negative reviewsAnd just to respond to the owner: please read the review again before calling someone a lier. I never said they scratched the floor. I said after they left, the recliner came disassembled and floor got scratched. Regarding us having them move the couch, absolutely, I asked them to place it against the wall rather than right in the middle of my living room and they obliged. Look, mistakes can happen from anyone, and a simple apology or acceptance could go a long way. Instead of yelling at customers on the phone and asking them to remove the review, u could have just asked how can we help to make the situation better.
I had a really good experience here. The store looks small from the outside, but they have a lot, really nicely displayed, with a good number of items in stock. I bought a leather sectional on Saturday, they called me on Tuesday to advise that delivery had been scheduled for Wednesday (as Id requested) and gave me a 2-hour window. Then one of the delivery men even called me from the truck 1/2 hour before they were going to arrive, which I really appreciated. Once they got there, unloading, assembling and placement took hardly any time at all, and they were super nice and completely professional. Im so glad I found this place--Next time I need something Ill go there first!
I would HIGHLY RECOMMEND Paramus Furniture and Dinettes. I bought several high quality items through their great internet site. Excellent quality furniture. I spoke with Zack numerous times--he is prompt, friendly and extremely helpful. I did all my shopping exclusively from their internet site. When the furniture arrived, I was highly satisfied. Zack even gave me 2 loaner desks because the desk I wanted was on back order. He didnt charge me for the loaner items. The furniture installers were extremely professional, extremely fast and skillful. They went out of their way to help me in every way possible. My suggestion is to go to the website first; the selection is fantastic.
Amazing white glove experience from Paramus Furniture. We ordered a custom bed and sat with the owner picking fabrics, ensuring the size still leaves some natural daylight, since our windows are behind our bed, and making sure our entire family can enjoy our movie night. The experience was easy, the delivery professional, and we can thank Paramus Furniture enough!!!
This place is amazing! Purchased a Nordholtz sectional and the quality is amazing. Zack was a pleasure to deal with. Furniture was delivered the next day. Delivery guys were on time and super professional!
We just received our sectional that we ordered from this store and it has been such pleasure to deal with such professional staff as well as customer service was on the highest level! We received our couch from Germany exactly as promised. We didnt expect this amid the issues with COVID but we were pleasantly surprised to get it on time. Highly recommend this store for anyone who is looking for amazing furniture and great customer service!
Great place to get modern furniture it has all you needs to make a home feel like a home great furniture and good quality service is great and delivery guys are very! Professional they care as much as you do definitely 2 thumbs up
I searched for 3 weeks for the right counter stools for my new kitchen. I finally stumbled on Paramus furniture and Dinettes. This was quite the find!! We went to the store (before corona) and with the great help from Zac he guided me and my husband on which stools to buy. We received our stools and couldnt be any happier!! They are great! The service at Paramus Furniture was outstanding. So glad we found them! Will definitely buy from them again and recommend to others! Thanks again Zac!
This is the best spot for any furniture in need. Excellent service and very professional. The delivery guys are good, fast, and careful workers. Definitely recommend.
Very pleased with my sofa. Great delivery service and sales support. Thanks Paramus Furniture
I purchased a dinette set and had it delivered this morning. The set was delivered and set up by two friendly and professional gentlemen. I am very happy with my purchase.
Incredible job! Very friendly and fast working! I highly recommend for furniture!
Zack, the owner, and Boris went above and beyond my expectations. Excellent customer service! Delivery was fast, even though they were short personnel. Will do business with again. Thank you for making my experience with your company wonderful!
The two delivery guys were courteous, professional and very neat! They are definitely an asset to Paramus Furniture & Dinettes. Thanks for the fantastic service!
Unbeatable prices partnered with speedy, problem free delivery. Such a pleasure to work with again from beginning to very quick end!
Awesome furniture, great styles and amazing staff.Just furnished my entire apartment
This place is the best. After shopping the rest of the furniture stores up and down Route 17 and Route 4 we walked into Paramus furniture. My wife and I found a bedroom set that we loved and the price was much better than any of the other stores we looked in. Ismail and Zach are gentlemen, they provided excellent customer service, white glove delivery and honestly we couldnt be happier. I would recommend this store to everyone and I will be back when we need something else.
Total professionalism from start of inquiry to final delivery. Zack, the salesperson at the store was extremely helpful in helping me choose the perfect model, and the follow-up re: delivery (as well as the delivery itself) was seamless. Oh, and the Canadel dining table and chairs were beautiful.
Got the best deal on a sectional. Two thumbs up!
Professional and courteous salesman, willing to help with an order already placed and with one I am thinking of placing. Quality of the merchandise is very good
We purchased our contemporary dining table. Kristina was wonderful. We got our furniture on time as promised. Additionally, Zach went out of his way to assist us. We love our table. I wished we would have known about this place before. They have beautiful furniture and not made in China like the other stores. Our table came from Spain! Felix and Lana V!
Delivery men were awesome. They went over and above to make certain the furniture was in fabulous condition and setup everything. Both were extremely nice guys. I highly recommend them!
Excellent customer service, very professional. Great variety of different style of furniture and many to choose from. I needed custom bar stools and shopped everywhere and finally landed in Paramus Furniture and found exactly what I was looking for. Delivery was exceptional and on point. I had no issues and very smooth transaction. Highly recommended. A++++
Love it, love it, love it! Alpine sofa is gorgeous and looks classy! Im very pleased with my purchase! It was shipped as promised and was in my home within the week. A very pleasant experience!
We purchased a bedroom set from Paramus Furniture & Dinettes last month. We have not come across any other furniture store in our area that offers such unique and modern products at such great prices. Zack (the owner) and his team gave us care and attention you rarely see now days from any retail stores. Delivery was made on time as promised; all pieces were in perfect condition. We definitely would make more purchases from Paramus Furniture & Dinettes in the future. Highly recommended !
We bought many different sets in this store. Very impressed with taste and service. Furniture is just beautiful, prices are very right. Delivery was absolutely without problem and worries: on time and done by professionals.
Me and my wife dealt with this store for the first time. The salesperson i believe his name Zack helped us a lot not only he provided excellent services but he also gave us great price for a quality furniture. We were very happy with the delivery also i want to mention that anytime we had a question we called to the store and they gave us clear answers to our question. Store has great variety and great quality. Our family would definitely recommends this furniture store to others
Staff was very friendly we ordered a bed through a catalog they showed us the quality was great! The man who worked there also helped us find a king mattress which he got us a deal and we were very pleased with it. Great experience overall will be going back again.
This is a good company to buy from. Our table and chairs were delivered promptly and in excellent condition. A small customer service issue was resolved quickly, courteously, and easily. The table and chairs, a black glass and dark wood table with matching black chairs, look lovely in our new kitchen, and are just the right style and size.
This place is unbelievably amazing! We tried with 2 other online retailers who couldnt get the pieces of furniture we wanted, both telling us the items were backordered for over 2 months and Paramus was able to get the exact items and in record time! Zack, the owner kept in constant communication with us and even arranged a special delivery to accommodate our work schedules. I would 1000% recommend Paramus Furniture and I would definitely give them my business again! Even their delivery guys were nice and worried about not scratching our floors - perfection!
One of the best places to buy furniture. Very friendly, accommodating and professional staff. I bought a sectional by Nordholtz and it was the best decision I made. The quality of this sectional cant get any better.
We just received our dining set yesterday and it was BEAUTIFUL! Zach was very friendly and his service was outstanding! Paramus Furniture has beautiful furniture and we will coming back if we need anything else! THANKS again! Dawn & Lillian!
Great experience...delivery guys were great 👍👍👍
I just bought a sectional from and a dinette set from Paramus furniture. I love it... The owner was very friendly and helpful, he helped pick out exactly what I wanted. They have a lot to choose from and at great prices. The delivery guys delivered everything on time and ofcourse, set it up for me. I will definitely be going back for my new bedroom set that I already picked out in my mind.
Great quality furniture, excellent service. Treated like family. A+
All was perfect and delivery guys amazing
Jonny and Gabe are awesome. Furniture delivered and assembled correctly. They were careful with everything and awesome. Good place for
Johnny and Gabriel are the best and most SKILLFULLY deliveries men. Not to mention respectful and kind. They should get promotions ASAP!
The good reviews are probably from their families, friends or entered by them. Even if you have to buy from this place DO NOT PAY CASH, they will ask the payment in cash, because you could dispute with your credit card company when you figure out the fake descriptions of the products. There are absolutely NO RETURNS, NO CANCELLATIONS and everything is FINAL sale. They lied about the quality, material types and the origin of the furniture.
Bought 2 nightstands and a dresser online. Delivered super quickly and products are exactly as described. Im glad I decided to buy from them and definitely will buy again!
Went to 5 other furniture stores, none had exactly what I was looking for. Walked in here as a last hope and was helped by Iso. Got what I need with a Great experience!
I’ve been looking for a set of chairs for my dining room for several months, but I didn’t have enough luck to find something modern enough to complement my décor. - And then I’ve found Paramus Mega Furniture.I’ve saw several chairs on their website which I truly liked. I wasn’t sure about the color, as one of them was brown and I wasn’t sure if it’s more brownish or beige, so I emailed them and I’ve got a reply from Zack within 2 hours.I’ve decided to order 4 chairs and a matching table; ordered them on Friday morning and they were delivered next Tuesday.Overall I’m very satisfied with the my new dining set and I’m considering some to buy from them some new additions for my bedroom on Thanksgiving
We are upset about their services, unprofessional responses, and quality of the furniture. We had lots of complains about them. First of all, we finally got our furniture after 5 1/2 months of waiting which they promised us 3 months. They kept saying it was customized, and it took time to make it. On top of that, they had no control of country who made the furniture; they could not say anything to them to push the order. By the way, we ordered a customized sofa set from NORDIC, Germany. We paid about $4,500 for a set. We thought that the quality would be great, but they were not. We found out the fabric on the arm rests turn to wrinkle when we adjusted them. We did not think the similar sofa in the showroom was like that when we adjusted the arm rests. They are horribly looked. We sent an email to Paramus Mega Furniture, but it seemed that their server are down and cannot receive my email. We also sent it to Casa Eleganza where the warehouse is at, but we got no response after almost 2 weeks. We did not call them and complain, because we kind of know they could not fix them. They might would apologize. That is about it. What an experience! I attached some pictures.
Delivery guys were awesome! on time and went above and beyond. highly recommend!!
Zak took care of me. He is extremely knowledgeable, flexible and willing to please. Great pricing - delivered as promised. Would use again without hesitation.
God awful customer service. They were nice when i spent the money but my entire delivery didnt come. After that though I called multiple times and requested call backs after they followed up with they vendor they did not care. Finally they store told me to pick out any coffee table and they would give it to me without giving a numerical value after I asked for a total budget number. I picked one out and then the store gave me an attitude that the table cost too much. The worst part was the store talked down to me like i was stupid and even after I tried to explain to the store they never gave me an amount to spend and that since we bought a couch and table as a set we never got a separate cost for the table the store continued to talk down to me saying I didnt get their point after I explained i get what they are saying. Rude rude rude. they are not friendly and solely depend on selling online which is why i guess service can be mediocre since there is minimal customer contact. Will never purchase from here again. A year wait after a mistake they made and lack of concern Ill spend the extra money for good customer service.
Although my couch ( a custom order ) took some time past its expected date to arrive...I am in love. The nordholtz alpine sectional is comfortable, beautifully designed, and exceptional. I was lucky enough to find a sample of this couch at Paramus Furniture. The gentleman who took my order was super friendly and made me feel comfortable with my purchase. Super high quality and worth the wait. I feel like im in a movie theater now. Awesome!
Gabe & Johnny delivered and assembled our furniture efficiently. THe purchase price was very good, quality of the furniture was good for the price and customer service was also great.
Its a big trap and dont believe the customer service in the paramus store I had a bad experience .I order furniture and it tooks over 4 months to get the furniture if I call the store always have excuse about shipment stuck in Europe. Please make sure going to store.;;;owner comented on my review thats great but you telling false messages to customers coffee table $400 .its only $230 is the real price.
Absolutely excellent service from end to end. Zach was great: he gave us personalized attention and did not hesitate to visit us at our home (on a weekend) with numerous product and color samples. We worked together to decide upon the best dimensions for the table and the styles for our stools and chairs and we absolutely love them. We bought Canadel custom furniture, which takes a few months to fabricate and with Zach informed us of well in advance of our considering the product line. Once we ordered, he even spoke with Canadel to try to expedite the order. Everything that was delivered came undamaged and in perfect working condition. Zach even followed up with a courtesy call to make sure that we were satisfied. This is an A+ outfit with A+ service and pricing.
The store is wonderful. They provide an outstanding service. Everything worked like magic.
Wow thank god for these reviews ..... 4 months for a delivery? hahahaha yea right
SO Im looking at this TV stand that Ive been wanting. Found this store online with the same exact stand for much cheaper. I never buy from an online store until I do research on them first. So first off, let me tell you all this. Dont you think its funny all of the 5 stars refer to the (Owner) by name each time? Do you really think thats normal when giving feedback on a place??? I guarantee you those are fake reviews. I know by experience and investigating. Anyways. I call the store to get more info on the stand, and the picks up saying, Hello?. Doesnt even say the furniture stores name. So I was a bit confused and had to ask if this was the store. He said yea but asked if he could put me on hold so because hes on the phone. I said sure. He hung up on me. Tried calling back 15mins later wont pick up any of my calls. 30mins later still wouldnt pick up. Customer service is the poor quality the other reviews has said. This has NOT changed at all. This is a poor place of business.
Not a lot of variety of furniture. The location is small and carries mostly modern furniture of what seems like one size. The staff was friendly though
DELIVERY WAS EXCELLENT TODAY....WHITE GLOVE SERVICE AS PROMISED!!!! THANK YOU....SEE YOU NEXT WEEK FOR ANOTHER DELIVERY
Great Company!!! Delivery guys were fast and fabulous & Sales Rep lovely and helpful!!!
Excellent selection, welcoming and attentive customer service
Extremely professional, easy to deal with and very accommodating. They beat the prices I found on the internet. Moreso, the folks that handle their deliver were an absolute pleasure.
Great service delivery guys did great job !!!
Good customer service, very nice and welcoming people. Work with every customer very well.
Our furniture arrived damaged, We were lied to about replacements being ordered, and were told they were coming when they werent even ordered. We were treated rudely.When the replacements finally arrived, after months, we were never informed and had to stop in to be told they had them.Overall a terrible experience.
Great customer service and furniture along with very reasonable prices!
Ordered my whole living room set from them. Quality is great and nobody beats the price.
Store seemed to have an ok collection but the store owner was very ill spoken. Cant imagine post sale service if pre sale is so rude! Wont buy anything from this kind of place.
Great delivery and installation team!
Great company and delivery was excellent!!!
The furniture is of very low quality and people are very rude.
My friend had a bad experience with Paramus Furniture.He order furniture and wait for months to deliver.