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Pensacola Auto Depot
6230 North W Street, Pensacola, FL 32505, United States
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Pensacola Auto Depot
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B
Review β„–1

Nice guys! Clean cars! I just got my car from them and I love❀ it! Low miles⬇! Fair pricesπŸ€‘! Quick and efficient service! πŸ’―πŸ˜πŸ˜πŸš—πŸš—

Da
Review β„–2

Great experience buying a car from here. They went above and beyond to meet our needs. They operate with a high amount of integrity. When we need to buy another car we will definitely be checking their lot first. Thanks guys!

Va
Review β„–3

Top Notch ServiceMy son is stationed at the base 2 hours away and needed a car so he could be more mobile. It is also his first car buying experience. Since we live in another state it was hard for us to help him or know who to trust. I found Pensacola during a search for local cars in his price range and had him call on a car and work through the process. The service he received was top notch. Since he was 2 hours away and would need to find a willing ride it was a priority that the drive would not be a waste of time. They answered his questions thoroughly and helped him understand what he was buying before he got there. They also gave him a military discount along with an end of year price drop that helped him get into the car with the cash he had. While all of this service was impressive, the most impressive thing about this whole experience was the time the staff took to show him how to drive a manual. They gave him an hour lesson so he could comfortably drive the car home, going above and beyond the regular services of a car dealership. My moms heart rejoices that there are places that show that kind of service to a faraway son who is making his first adult decisions in the world. I cant recommend them highly enough.

Jo
Review β„–4

This dealership will get you in a RELIABLE and great vehicle. By far the best people Ive worked with. The owner is amazing, honest, and one of the nicest people Ive ever had the pleasure of doing business with. Ive bought two vehicles from him now. A Kia Sportage and now a NIssan Titan. My daughter will be getting a vehicle there too when shes ready for it. Thanks again Pensacola Auto Depot!

st
Review β„–5

Highly recommend they made car buying easy and fast. Nice clean selection of inventory to choose from. Great staff that made our time a fun experience. Thank you and we will be back.

Je
Review β„–6

Fantastic service!! They made buying a quality car hassle free and easy. Very honest and great prices which was a pleasant surprise at a car dealer. I would highly recommend

St
Review β„–7

Best people youll ever work with. Ive bought 4 vehicles from them throughout the years and have no regrets l.

Am
Review β„–8

This was the best car purchasing experience I’ve ever had, hands down. I named the price I wanted to pay and Sean made it happen. I will never go to anyone else when buying a vehicle!

Kr
Review β„–9

Very nice guys! Shawn went above and beyond to get me the car I wanted! Thank you guys!

Al
Review β„–10

Im a real customer. I recently purchased a vehicle a 13sonic LT with low miles. Carfax had 2 previous owner. Personal andMainly been at a chevy dealership.Ok lets talk about customer service.I give them a 10 out 0f 10.Communication was amazing.A situation happen to my car that I had to take it back. They admittedly FIX THE PROBLEM WITH NO CHARGE.They allowed me to drive one of there vehicles until further notice.The process was soooooooo smooth and easy. Now you have to mindful I paid CASH FOR MY VEHICLE. Im not sure how long or easy a process is when you financed.I am so GLAD I came to them. I didnt feel like a number. They treated me with dignity they did not brush me off when I asked them questions.I recommend this place to anyone who wants to purchase a vehicle from them.I paid a reasonable price for my car. I dont regret it either.Thank you for helping a sista out.

Mr
Review β„–11

Very helpful staff. Shawn and Justin are great. And so is the credit manager .

Ti
Review β„–12

Shaun, Bobby, and Jason are awesome to work with. I recently bought my 3rd vehicle from them and couldnt be more satisfied! They dont rest until they get a deal done for you. Thank you guys...AGAIN!

P
Review β„–13

Appreciate the efficiency and professionalism.

Ea
Review β„–14

I was looking to trade in my truck and purchase a new vehicle and happened to stumble upon there website. I called and spoke with Garrett and he was very helpful and professional in handling my sales transaction. Garrett was great to work with and made sure everything went smoothly. If you are looking for a good vehicle and great service this is the place to go to.

Ma
Review β„–15

Great place to buy your car. I purchased a Lexus, my dad purchased a Cadillac, my best friend Robert purchased a Toyota, my friend Kirsten purchased a mustang and we are all extremely pleased with the great deal and quality cars we purchased. This is an honest car company. Integrity is very important to their operation. You can trust they will treat you fairly and NOT rip you off. The best car dealer in town to purchase your next car. Tell Steve and Ward the Fifty Dollar Eye Guy sent you!!!

Lo
Review β„–16

Ward, Steve, and the rest of the team at Pensacola Auto Depot make car buying from them an excellent experience. My wife and I went in with a very specific set of requirements for our new used car and they worked with us to find the perfect car for our needs. This was our first time buying from a dealer and we went everywhere. The team at Pensacola Auto Depot was never pushy, always patient, honest, and walked us through the entire process and never tried to hide fees or anything. They truly make you feel at home and comfortable throughout the whole experience. They even followed up a few weeks later to make sure everything was going good with the car. Highly recommended for anyone looking for a quality used car and an honest buying experience in Pensacola.

Ra
Review β„–17

Garrett found me the perfect car and helped me take it home that day. They were so helpful in finding a car that worked with my budget and what I wanted and needed. They have great cars and even better customer service! I highly recommend them to anyone looking for a good used car!

Za
Review β„–18

Relaxed staff. They let me drive the car by myself and take to a mechanic with no questions asked. Buying was straightforward from them

je
Review β„–19

Shawn and the guys at Pensacola Auto Depot are really top notch. They are efficient, friendly and go out of their way to make the car buying experience as painless as possible. Highly recommend!

Co
Review β„–20

I am so glad I decided to purchase my car at Pensacola Auto Depot. The entire staff was so friendly and professional. They really made you feel at home and made the car buying experience a much more enjoyable one. They were very receptive to my needs and took special care to ensure I was happy. I highly suggest going here first before wasting time driving around to other dealerships. They will do what they need to do to deliver the highest level of customer service and have quality vehicles available. Thanks for making this a great buying experience!

Ro
Review β„–21

I bought a car here about 3 years ago and am finally getting around to leaving a review. I had a great experience, they bent over backwards to get me financing when I was in a less than optimum financial position. I always recommend friends to go here first.

Ka
Review β„–22

Garrett & the entire staff were amazing! I went in at 10am and 2 hours later, my car was traded in for an incredibly fair price, I was financed, and driving away in the exact car I wanted. Highly recommend these guys!

Ly
Review β„–23

Garrett Brown is hands done the only one we will go to from now on! He looked for our dream car until he found the best deal for us! We was professional yet personable. The office was clean and welcoming and even had a conference table by the tv so that our son would have something to keep himself busy! Keep up the great work guys! And if anyone is in the market for a new vehicle Garrett Brown is your man!

Da
Review β„–24

Garrett was very professional and got us approved in 45 minutes. They are very nice and will help you in any way they can. I highly recommend them to anyone.

Mi
Review β„–25

If you want to buy a nice used car... this is the place to go. You wont feel pressured like at most auto sale places. We got my fiance a car barely over a year old in perfect conditon for a great price. They guarantee financing no matter how your credit looks! Make sure to ask for Garrett. He will take great care of you!

Pa
Review β„–26

They sell bad cars

Be
Review β„–27

Went to Pensacola Auto Depot over the weekend to buy a van due to one we had bought 6 months before being a horrible buy. Garrett was amazing he made every part of the car buying experience so easy. We were very stressed about buying another car 6 months after we just bought one and it being a lemon. With us having 7 kids a van is a necessity. He was able to get us a great deal and interest rate on the van. There were a few issues with the van when we test drove it like it needed an alignment done and they didn’t even hesitate. They told us they would have it done before we left the lot with it. We will defiantly be using them again for when we buy a new truck. Very grateful they were able to help and make everything so easy .

Ra
Review β„–28

My friends and I have all purchased vehicles from Pensacola Auto Depot. I am very pleased with the experience and their help. The process was easy and enjoyable. If you are looking for a quality used car in Pensacola, this is the place to go. They treat you like family.

An
Review β„–29

Pensacola auto depot sold me a 07 Ford F-150 4x4 two days ago. They told me the 4 wheel drive worked on it. Also said it had been inspected by their mechanic. Before I bought it I had it inspected by tires plus which is not a 4 wheel drive shop. They found the front struts and rear brakes needed replacing. Ok that is minor we worked that out no prob. I had shifted the truck into 4wheel in the parking and the transfer case did lock in but I had no way to test further. After I bought it I discovered the front tires were not locking in and pulling while in 4 wheel drive. I took it to a mechanic to have it looked at immediately. He discovered both front front actuators were bad causing the front tires not to lock in. $600 to replace them and auto depot said they would cover half (though I feel they should cover it all after they said the 4wheel drive worked and it in fact did not). So today the shop starts working on it to discover both front hub assemblies need to be replaced. Someone had driven the truck with the hubs locked in because the actuators went bad until it completely wore the inner gear out. This puts repair cost up to $1100 and auto depot doesnt want to pay for it. They want me to bring it back for their mechanic to look at it. These problems existed when their mechanic looked at it the first time. So either their mechanic is incompetent or they were deceitful about the whole deal. Either way I dont trust their opinion on it and believe they should be liable for it. So come on auto depot step up to the plate and do the right thing. Which is pay for the issues you told me were not there when I bought the truck.

Ni
Review β„–30

I had wanted a new car for a very long time. I really wanted an SUV, but never thought it would be doable with my budget and trade-in payoff for my other car. Garrett Brown at Pensacola Auto Depot was amazing! I went in and sat down with him to discuss everything and what kind of car I wanted. He told me to be patient and he would find what I wanted for the price I needed. I honestly did not think it would be possible, but he did exactly what he promised! A few weeks later I was driving off the lot with my new Hyundai Santa Fe and could not be happier. The process was smooth and easy, and I had such a great experience with Pensacola Auto Depot and buying my new car (which we all know is not typical of buying a new car!). Highly Recommend.

Je
Review β„–31

These guys are amazing to work with! Absolutely love my car and the service I received!

BF
Review β„–32

Great dealership, Shawn helped me get what I was looking for and then some. If your looking for great quality reliable cars and a friendly staff visit them.

Ch
Review β„–33

Ive purchased 5+ vehicles from Shawn and his team! Always a great experience! Ive sent many people and have always gotten great feed back! A+++++

Bo
Review β„–34

My wife and I rolled up on a sunny Saturday looking to replace and aging SUV. We were up front about our means and what we were looking for. Garret helped us find the right car for the right price, and the financing department made sure we could handle the payments. All told, it was an excellent experience and we will difinitely shop here again in the future. Everyone on the lot made us feel welcome, and not once did we feel pressured. A+

Ma
Review β„–35

I had a great experience working with Jason. I was an out of state buyer and he did a great job in providing pictures and detailed any minor cosmetic issues. He also helped to have vehicle brought to Toyota for inspection as well as made sure it was loaded on auto transport. the only slight negative was the time it took for the title. Not sure if delay was dealership or DMV issue. I would have no problems with being a repeat customer.

Ho
Review β„–36

I had a great experience here! They operate with a lot of integrity. I highly recommend them!

Am
Review β„–37

Awesome experience. Jason is the best he was very helpful! I highly reccomend this place!!!

Jo
Review β„–38

Best car purchase ever. Ward and Steve made it easy and we found the perfect car. They handled everything from financing to two trade-ins.

Br
Review β„–39

I absolutely love Pensacola auto depot! The staff is amazing especially Garrett and Jason. I just bought my second car from Garrett and will return for my next one!!!

Br
Review β„–40

Great sales experience with Jason and his team thanks to Michael for all he did they do stand behind their word will definitely recommend them I know that I will be back .

Li
Review β„–41

Definitely the best place to purchase a used car in Pensacola. Pleasant, courteous an knowledgeable staff that will make extra effort to get you the car you re looking for.

Mi
Review β„–42

My husband and I have purchased 3 vehicles from the guys down at Pensacola Auto Depot and the service there is hands down the best in town! We HIGHLY recommend them to everyone we know and have no intentions of doing business anywhere else.

Sa
Review β„–43

My husband and I had been to numerous Car Dealerships trying to find a bigger vehicle, my family was growing so I figured my car should too. We came across Pensacola Auto Depot because there was a certain SUV I saw that caught my eye. As I approached they have a wide variety of vehicles, from Trucks, Cars, SUVs and I am pretty sure I saw a 4 wheeler hidden in the back. But none the less I was greeted by a Mr. Garrett Brown, he was dress like a professional and had a great attitude. I told him I had my eye on a Gold Jeep Laredo, he let me test drive, which of course I feel even more in love. We talked priced, and was able to get it lowered a little, so it was more in my budget. I dont have the best credit, but he worked his magic to get me off the lot in that car in the same day! I recommend all my friends to go see him, and in fact 3 have purchased vehicles from him as well.

Sa
Review β„–44

Hands down the most hassle free experience there is in buying a car in Pensacola! Very honest staff and a great car selection !! I would advise to anyone!!

E
Review β„–45

I recommend this dealership. They have a great staff. Cars come and go, but you cant put a price on good ppl. Jason and Garrett worked hard to get me into the vehicle I wanted. Unfortunately, the car was for my wife and she had the final say so. She chose the prius over the sport model vehicle I liked. If I had not been out voted, I would have purchased from them. However, I look forward to the possibility of doing business in the near future. Dont wait, dont call, head there NOW!!!

Ky
Review β„–46

Bought two vans from these people. And could never ask for anymore for being open and honest and trustworthy

th
Review β„–47

Found me a Jeep faster than all!

Le
Review β„–48

Very helpful and very friendly!!! Would highly recommend doing business there!!

Je
Review β„–49

BUYING A USED VEHICLE LOOK NO FURTHER THAN THE PENSACOLA AUTO DEPOT!!My son is stationed at the Navy Base and this was his first car purchase. He was treated beyond what any dealership would typically do for a customer. Sean, Jason, Steve and the rest of the crew walked him through the entire process. A few weeks after the purchase there were a few issues with his vehicle. The company gave him a loaner while they repaired what was wrong. Additionally, Jason kept me in the loop as to the progress of the repairs. The 30 day warranty was never a concern as Jason and Sean went above and beyond to accommodate Brandon and make his purchase a memorable one. Thanks again guys!!!!

Oh
Review β„–50

These guys are hands down amazing I would recommend them to EVeRYONE they got me a loan when everyone eles said no because i had no credit i had an issue with the car and they fixed it without question and even gave me a loaner and at times when i needed a ride they were always there they have always gone ABOVE and beyond Exspectations you Can tell they really do car about your well being and finding the right car for you

Th
Review β„–51

Helpful and got me riding in no time..

Ja
Review β„–52

A good dealership for someone who doesnt have any credit and needs to build it. I purchased a 2011 Chevy Cruze in April 2015 and I can honestly say it was the biggest piece of junk Ive ever owned. I dont blame the dealership, it was just a poorly designed car with A LOT of flaws that needed to be fixed (since it was the very first year they made the Cruze). Jake was phenomenal at getting me approved and into a car I liked. The approval process and pick up was easy and straight forward.Here is my story after buying my car from Pensacola Auto Depot:*If you go to this dealership, do NOT finance your car through Coastal Credit LLC (just google them - it explains itself)*Be aware of the car youre buying - see how much maintenance it will cost and the amount of issues it has. I thought the car I was buying was fantastic because it was only 4 years old with 53k miles on it with a balance of powertrain warranty. I was very wrong, within the first 3 month I had to take it to the dealership to get it fixed because the same thing was going wrong. After about 6 months, it started over heating so every time I went some where I had to put coolant in it. That was a $300 repair. It was fine for about 2 months, until it started doing the same thing. That makes about 8 trips to the shop in less than a year since I got it.Since my interest rate was sky high, I was upside down almost $6k, and I still didnt have established credit (come to find out Coastal Credit doesnt even report to the credit bureau unless you make bad payments), trading in the piece of crap was going to be impossible. I bit the bullet and asked my sister if she would cosign with me, and luckily she said yes. I have never been happier to get out of a car loan than I have this one. I should not have to worry about my engine blowing up while sitting in traffic for a car thats only 5 years old. It was a breath of fresh air when I got approved for a 2016 VW Jetta sport. I cannot begin to say how lucky I am to be out of that horrendous 18.99% interest rate car loan.To put it in perspective: After the $2k I put down on the Chevy Cruze, I financed $12k with a 18.99% interest rate. So if I made all my payments on time, at the end of my loan I wouldve paid over $22k for the car ($10k just in interest!!)Know what youre getting yourself into!!

MA
Review β„–53

AWFUL. My wife and I bought a car here ~ 3 years ago. We have since discovered that the car we bought was most likely in an undisclosed serious accident and/or flood. The dealership claimed that the car was minimally damaged upon removal from the shipping truck. Also, the car had been repainted by the dealer using a poor quality paint, causing it to peel one year after purchase. We would NEVER consider using this dealership again, as we feel we were misled by their dishonesty.

Ke
Review β„–54

Great peoplefair prices

Ly
Review β„–55

Decent shop for auto purchases.

Da
Review β„–56

Watch out for these sheisters. They sold me a wrecked car, showed me a fake car fax report then accidentally forgot to put it in my paperwork packet. Motor went up 3 days after 30 day warranty. Only reason they got a 1 star review is because it would not let me put zero.

SA
Review β„–57

Got us the deal we were looking for. They have my recommendation.

El
Review β„–58

Very nice.

La
Review β„–59

11 cars and counting!!! Thanks Shawn

Mi
Review β„–60

Disgusting

Information
10 Photos
60 Comments
4.6 Rating
  • Address:6230 North W Street, Pensacola, FL 32505, United States
  • Site:http://pensacolaautodepot.com/
  • Phone:+1 850-477-6767
Categories
  • Car dealer
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Debit cards:Yes
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