user
Main Auto Body
1620 SW Highland Ave, Redmond, OR 97756, United States
Appearance
Main Auto Body
Comments
Ni
Review №1

Main Auto Body was recommended by the insurance company that handled my claim after a collision. Very happy with everything about the shop and their service. They were on top of everything and kept me informed every step of the way. Highly recommend!! Five stars!

Va
Review №2

My brand new little Lexus was in a crash. It really damaged the front of the car. Main Auto put it all back together—just like new! I would highly recommend this business. Eric and Katrinawere absolutely great, very professional, very caring.

La
Review №3

My 2013 toyota tacoma was damaged in a fender bender. It had significant damage to right front fender, hood & grill. They received it on 3/4 & on 3/25/2013 it was done & looked as good as new. They were very professional & kept me informed through entire process. Targeted completion date was 3/26 & it was completed a day ahead. GREAT JOB!

Jo
Review №4

I had an incredible experience at the Redmond Main Auto body! Eric treated me like family and everything was performed above and beyond. My new truck was involved in an accident and through out the process, more and more damage was discovered. The Main Auto body team had my truck back to me well ahead of schedule and I couldn’t be more happy with the results. Eric is hands down the best auto body shop employee I’ve ever encountered and his team is the most professional. Thanks again, Eric and I highly recommend everyone to use Main Auto Body in Redmond for all their vehicle body issues!

Ja
Review №5

Very punctual and accommodating! They do high quality work. Great service!

Ji
Review №6

We had a great experience at Marks. They beat another estimate by a significant amount and were wonderful to work with. We will use them from now on for any auto body needs. Thank you!!

Ca
Review №7

I needed to have RAV4 repaired after a fender bender that took out the housing of my right front headlight and turn signal. The right front fender was bent so needed to be replaced, the windshield wiper fluid reservoir was exposed and broken and the front bumper broke off. So while my car was damaged, it was drive-able. It was about a week and a half after the accident that they were able to get my car in for repairs which I realize now was the time it probably took to get in the parts. So I dropped my car off on a Monday around 11:30 in the morning and they called me Tuesday early afternoon saying it was finished except for a couple exterior parts (clear bug shield wind screen for the front leading edge of the hood). Holy cow! I am so impressed with the quality of their work, the fast turn around and their professionalism. I cant say enough good things about these guys! Not only did they wash the outside (which makes sense since that was what was damaged) but they went above and beyond and cleaned the interior which to be honest was a total dirty, dog and horse hairy mess! You cannot go wrong with these folks! Im very happy with the repairs they did and recommend them to everyone that needs auto body repairs.

Se
Review №8

Great service. Caring staff that keep you updated every step of the way while they are working on your vehicle. Best experience Ive ever had and Eric at the front desk is one of the best customer service reps Ive ever had the pleasure of meeting.

Ke
Review №9

Excellent body shop!!! We took our car there after a hit and run left my husbands car undrivable. Eric stayed in constant communication with us about what work was needed and kept us informed of the timeline. This was important as there was more damage than it first appeared and we were obviously down to one car. So we really appreciated the communication. Upon getting the car we were thrilled with the work. They went above and beyond. Were HIGHLY recommend this shop.

Kr
Review №10

This place was so excellent to deal with. I will highly recommend them t anyone. They even vacuumed my car.

Je
Review №11

Absolutely excellent place. One of the best auto body repair shops that Ive ever been in. Ive had multiple cars fixed here over the last decade and they always do an amazingly superb job. Shane at Marks Auto Body is also very good and always on top of the projects. Youre in good hands with these people.

Ba
Review №12

I brought my car to Marks Auto Body to have the rear bumper fixed after a hit and run!! Eric took care of me and was very kind and professional. They replaced the bumper and now my car looks brand new. They even washed and vacuumed my car after completing their work!! Wonderful people to work with.

Ta
Review №13

They did some body work.

ka
Review №14

Super friendly and fast my vehicle looks fantastic

R
Review №15

This place is okayIts really hard to find the entrance toAnd the parking lot is kind of well youll see when you get there if you can find it

Ey
Review №16

Mark, Shane and the entire staff do it the right way. You can rest assured of quality when utilizing their services. I highly recommend!

Co
Review №17

I have had Marks repair a couple of my mishaps.Always very professional, and get the job done right the 1st time. I wouldnt hesitate to refer anyone there that needs top quality auto body work performed.

Ce
Review №18

We just had our car repaired after we were rear ended. This was the first accident that I was in so did not know how it all worked. Marks took care of everything from reserving the rental car to dealing with the insurance company. Took away much of the stress for us. Besides that, they did a fantastic job on the repair-even waxed the car afterwards! It looks brand new. Thank you Marks Auto Body!

Iv
Review №19

2 stars for fast turn around. Other than that poor service.I had an accident in my 2005 Dakota. After having an estimate done at a different shop communication fell off. I was recommended to Marks. I am astounded by the unprofessionalism of this business.Marks and the estimator from my insurance company went over the vehicle together. Many issues missed from the accident, Marks doesnt stand up to the insurance company for the customers to ensure proper estimates and repairs.Some issues found by another shop after visual inspection, paint chips, body lines and damages to my vehicle. A sheet metal screw was put threw my mudflap and panel to secure it! (I had to fight with the insurance company and Marks to get reimbursed for this), i initially refused to pay and pickup my vehicle with such a repair and Jeff said they would see about a better fix.When i went to get my truck for the second time. Dylan said this was a favor by securing it in place as it was previously damaged. It was damaged and hanging off after the accident. It should have been replaced and repaired! My vehicle also has a deep scratch into the paint on the right fender that wasnt visable before Marks. Im not certain if this was damaged in the accident as the bumper was crooked and pushed up into this area. It still should have been fixed or myself made aware so it could be fixed to prevent more damage. My doors have a large section where the paint was damaged and then buffed off. Once again why was I not informed or this added to my estimate, the fibers are still mixed into the paint and metal from buffing. It has began to rust now (once again I had to argue to get reimbursed for this). The headlight assembly and the fender was installed poorly making large gaps between the hood, fender and headlight assembly. I also found debri in the new fender that was freshly painted.When I returned to pickup my vehicle for the second time. I found the screw was still in place. I refused to pay my 1000$ deductible for this type of work. I was threatened with storage fees and cussed out. I simply wanted my vehicle repaired properly, I then called my insurance and argued with them about the damage until they agreed to reimburse me for the repairs. I then went back inside and picked up my vehicle and took it for the second opinion.It has been nothing but arguing and battling with Marks and my insurance. No customer support from either side.I called and apologized for my words and poor behavior when Dylan and i got into it verbally, I genuinely felt taken advantage of and stated that. I then brought up warranty work and had a short conversation about the damages. All seemed well and he said i would need to make an appointment, he then asked for the estimators phone number. Shortly after I got a voicemail stating that Marks is refusing to warranty the work done, debri in the paint, crooked headlight assembly, large gaps and poor body lines.If your looking to have your vehicle restored to pre accident condition . You will need to go somewhere else.I do not recommend Marks Auto body.

Ro
Review №20

Havent had work done at a body shop for awhile but we hit a deer and did about $2k in damage to our car so started our search for work to be done discussions at Marks. I got such a good impression of them at this first first visit that I decided to go there and handed the work over to them and my insurance company. All I had to do was drop the car off and pick it up 3 or 4 days later. Everything came out real nice; car looks good!After I got my car home I noticed that the grill they put on didnt have an emblem that my model has on it. I stopped by Marks a few days later and they said no problem theyll order a new part and contact me when it comes in...... they called me the next day and installed emblem: Good to Go! Nice, Professional staff to deal with.

Cl
Review №21

They did a great job on my car! Had some body work done.

Do
Review №22

Great service

To
Review №23

Very courteous, great work, kept me in the loop

Ra
Review №24

Nice people great service

Da
Review №25

Super! Fast and Easy!

Pa
Review №26

Great people to deal with.

ma
Review №27

Very helpful staff

To
Review №28

Beautiful job fixing my car

Da
Review №29

Very professional!!!

Ly
Review №30

Great work

Da
Review №31

Honest, friendly and helpful

Information
2 Photos
31 Comments
4.7 Rating
  • Address:1620 SW Highland Ave, Redmond, OR 97756, United States
  • Site:http://mainautobody.net/
  • Phone:+1 541-923-5536
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations