Rent a centers staff arent friendly and I literally sat there for 2 hours while they verified my references. Their website isnt accurate as to what they have in inventory and their Slightly used inventory is actually extremely used and even abused.

The staff at this Rent-A-Center are incredibly professional and knowledgable. If youre looking for a short-term or long-term rent-to-own option, this is definitely the place to go!

The level of service here is Amazing. They always have great deals. As long as you know your budget the sky is the limit here. Very happy with the quality of the items we are renting. Ben i think is the guy my wife and i usually deal with. He is awesome and gives great suggestions.

They always have what I need and if they dont they order it for me!!! Friendly staff and great quality furniture. Cant buy it all in 1 go thats alright set up a rental plan and in no time youll earn that lovely sofa, tv, tv stand, bed, portable dishwasher (what!! Nu uh, but yes and it rolls around so I can store it away safely), etc. Do I need to say more.

Ever since the new store manager took over the store did a complete 360. The staff is friendly and efficient. The store is always clean and smells great. As soon as you walk in you are greeted with smiling faces. They explained to me how their contracts work and answered any questions I had.

Thank you Ben for putting up with me and doing everything you can to make me happy for my purchase. You are #1 and the only sales person I will ever deal with!! Thanks again your beyond awesome

Good service

I dont understand why Terry dosent do her job correctly i got a bed set from them and my dresser is broken has anyone talked to me about it no i have to keep calling also my daughter got an entertainment center with a fire place and dosent work once she is the one calling rent a Center and terry still isnt helping someone please help us i feel like we shouldnt jave to pay for something that is broken

Our entire home is from here lol and if your struggling just call they will work with you .....oh and they are currently hiring ...

All I can say is I should have gone directly to Ashley furniture... and a call back when they said would be amazing

Come on in and check it out if u want great payment plans and unlike the rest of the rent to own companies u can get zero interest on 6 months same as cash and it all dont come out of ur pocket at one time! The people are great there and always willing to help as long as u talk to them and dont leave them hanging.

It was quick, went in with my friend, he had done some of the application portion online, he got excepted really fast, the employees where great, ben had a great attitude, assisted him thru the last part here at the store! And then he was of with his new item

Worst experience ever with RAC at this location. 2 complaints filed with their corporate office and the BBB. They will make arrangements with you and fail to uphold their end of the agreement and then place the blame of their mess up on you. Lord help ya if you show any emotion or agitation at their poorly trained staff, theyll send their watchdog manager at you, wholl just hang up on you and make excuses for why her staff can threaten you with jail and why they consistently fail to follow RAC protocol. Excuses like hes over worked...thats why he snapped and threatened me with jail? Thats unacceptable. Go to another location or use Aarons... this location is the absolute worst. Delivery between 10 and 2? Theyll show up at 7pm without calling to tell you theyre going to be late. Such a horrible experience. I cant wait for them to come get their stuff out of my house so I dont have to deal with them again.

This store is horrible. They lie and they take your money. They have horrible customer service and I would never recommend anyone to go there. Then when I ask questions the manager is no where to be found miraculously. Step up and own your mistakes and train your reps to do their job. Horrible. If I could give negative stars I would.

I needed a air conditioner badly!! They just took care of me!! Thanks 😊 Hugs

Decent place. Prices are outrageous but when ya gotta ya gotta!

Arturo the manager has the best manager skills!! We have had a lot of issues but he took care of them personally and he is a man of his words! Cant thank him and his team enough for what they have done!

The manager Arturo is wonderful, very good customer service. Very knowledgeable about all the products the store sells. I love them

Kind fast, no pressure, they did kind of mess my two orders up. Which should have been one order, And I bought small tablet without charger...However they were still friendly

They no longer wana work with people that end up in a hard spot so I would no longer recommend them to anyone unless you wana get ripped off

Not as advertised...we own our home OUTRIGHT... A real house and our lack of family that doesnt live with us is a problem??? 3 incomes, no rent, no bills??? Decent credit??? No stats..northtown rent a center...

Great guys always helped us! Thats why we choose this good ppl

I use to love this store in til lori left & all different staff we were always on time with our payments recommend people ect well we bought a 60 in TV & when it was time to fix a problem the actually broke it more & more Now we have another tv we have been paying it for almost 4 yrs not done when we asked for our contract they dont have it these new employees are just terrible dont know anything about there customers history am telling my friends go SOMEWHERE ELSE! !! I would give them 0 stars only good employee is Arturo. I up my stars I had a poor opinion on this place but I have to say Dolton is the best employee there he is fixing alot of issues on what some of the old staff did it looks like this store is going back how it use to be give them a chance there fixing the issues I was very impressed by them.

Awful experience took my money and didnt deliver my fridge. No customer satisfaction. Just a bunch of excuses.Im canceling my order Monday morning.

The people who work in this store go above and beyond to help their customers with any type of problem, treat me like family! Ill never go anywhere else.

Straight up, dont go here.

Awesome

They cant do anything right!!! NEVER GO THERE!!!

Great people

Awesome place

Great place

Too pushy

Sales pressure.

The best service I have ever received..The management and staff knows how to get customers to stay and return to the store...Northtown RAC is the place I will be buying my furniture from All due to the customer service they give...

Very good service friendly workers