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AUTO EXPERTS
420 Wellhouse Loop, Richland, WA 99352, United States
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AUTO EXPERTS
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Do
Review №1

Bruce, Shane and the rest of the team are professional, courteous highly trained, technicians that always get the job done right. Will be back for sure whenever the need arises. Thanks guys!

Bi
Review №2

Great service, got my car in and out quicker than I had expected. Highly recommended. Thanks

mi
Review №3

These Men deserve the highest of reviews.. You can expect the best of care for your Aito as well as respect for you.. They are extremely reasonable in pricing and honest with what is wromg.. Over all a business you can trust.. Michelle

Wa
Review №4

I’ve been a customer at Auto experts close to 10 years, this is the place to go if you want your rig fixed right the 1st time, and at a fair price. The atmosphere is super chill, and welcoming. The guys are really knowledgeable, have no problem explaining the problem and solution. I’ve brought my personal vehicles, and company trucks to Bruce. Both Bruce, and Tyler have replaced engines, transmissions, transfer cases, timing belt, brakes, regular maintenance, and full on custom builds on my rigs. Auto Experts gets 2 thumbs up, and 5 stars from me. I’d definitely recommend Auto Experts to anyone looking get there vehicle serviced, or repaired!

Bl
Review №5

Great place to take your rig if you are having any trouble. From something small to an engine rebuild they will take care of you. I recommend and will go back if I ever need any work done on any of my vehicles. Thanks Bruce and the crew.

Ca
Review №6

Wont go back to them, they say to bring your car back and then tell me they dont really work on smart cars, they should have said that before I left

Bi
Review №7

The best on top of if.

Vi
Review №8

Bruce did the heater core, and new strut installs on my 97 Eldorado awhile back, even gave me a drive back to work while my Caddy was under his care. Would definately go to again

St
Review №9

I called them last min amd they worked me in right away. It was 100° and I was in desperate need

Ga
Review №10

These guys are great they will help you out if they can and they know how to work on cars

st
Review №11

Best Garage in town. Professional, Thorough, Friendly. The only place I bring my ride to get fixed.

sh
Review №12

They do amazing work

Ni
Review №13

Quick professional and solved my ac issue

Ja
Review №14

Excelliant work and trustworthy

Pa
Review №15

Outstanding attention to detail by skilled mechanics and great customer service.

Ja
Review №16

Fixed a/c in 30 to 40min tops and I was gone freezing blows cold

Ju
Review №17

Bruce is amazing. We called him on a Saturday stuck in the Napa parking lot and he came to our rescue! He helped change the AC pump in the parking lot. We can’t say enough about how professional he was or the work he did. We would highly recommend calling Auto Experts if you need anything!

Ma
Review №18

I cant say enough about the guys at Auto Experts. Bruce is such a nice guy, professional and knowledgeable.Ive brought my vehicle in twice this year, hes given me a fair price and the work is fast and excellent.Ill never bring a vehicle anywhere else!

Va
Review №19

I never write reviews, but I want to help protect others from this business. I was told that my daughters car could be fixed and I was quoted a price. The shop ended up not fixing the problem as promised, or completing work that they had agreed to originally. At the time of payment, he verbally told me the amount due (which was significantly more than he had originally quoted me), and THEN he actually processed my card for an even higher amount. And when I tried to discuss all these concerns, to try to find an amicable compromise, he started swearing at me.

Cl
Review №20

Extremely knowledgeable mechanics who dont over charge and only fix the real mechanical problem. Very honest and forthright business. Highly recommend!

Jo
Review №21

I was in town for a comedy show when my car started sputtering. With a long trip back to Canada planned for the next day Bruce serviced my car quickly so I could safely get home... and at a reasonable price!

Je
Review №22

Great Knowledge.

ab
Review №23

It seems to start work at 9am

Ja
Review №24

Bruce is fair priced and awesome at what he does. I take all of our Company vehicles to him and his crew. Great guys

Ja
Review №25

Bruce and the team at Auto Experts are the best. Honest and talented are the best way to describe them. They have saved me thousands over going back to the dealership.

Fr
Review №26

Ac wasn’t working over weekend. I called a few shops and most Didn’t have time to see me. Called this shop and was told to bring in car so I brought it here. I expected to be here for at least an hour but It literally took him 30 mins to work on my car and do an oil change on another car and now my Ac is working and I’m on my way. Nice job

Ro
Review №27

Took vehicle in for freon recharge - quick,friendly & professional. This was 3rd time using their services and will continue to go here if need arises

Au
Review №28

The AC in my Jeep blew Sunday. I called Auto Experts in Richland Monday morning and less than 24 hours later they have the parts in and Jeep fixed! Awesome! I have a new mechanic! I picked them from reading good reviews online and hoped for the best. Im a satisfied customer.

Vi
Review №29

Really quick and great customer service. Thanks Bruce

Ma
Review №30

Bruce and his crew replaced my clutch and when I got my car back, my clutch does not have the proper tension and he states it is as it should be but my clutch is not operating to the level it was before. My handbrake was also damaged and he refused to fix it. He is a dishonest mechanic and I will never seek this shops service again. Extremely disappointed. 2 star only because my clutch actually works.

Cl
Review №31

Fixed my auto issue, they are very straightforward and can come across as not being cordial but they do a good job

Te
Review №32

Excellent service at a very fair price!

Pe
Review №33

Always quality work, friendly service, knowledgeable staff

An
Review №34

Fixed my work truck asap

Co
Review №35

Diagnosed engine light for free when other mechanics were asking up to $250. WIll only come here from now on.

ma
Review №36

No Star...... ALL GIRLS,,,ESP OLDER Women And with an older Vehicle. I brought an old truck told him to take his time...I drove the truck there.. When I got my truck, back/....charged for a battery, I drove the it there..and he didnt call to inform me...I remember feeling odd...(I have always hung with car people .so not feeling right but then I brought another old car down and said take youre time...it was at least 5 Months..but i thought he just doing a good job on the side... When I went to pick up my other car..as we walked to the vehicle..he said, oh and you needed a battery. At first I was wow..than I recalled, I Had just put a brand new expensive battery in...$180.00 From Oriellys...He acted like he knew nothing...then I pulled out my OReilly reciept and I still had almost 2 years left on the warrenty. He acted like he knew nothing. As if maybe one of his employees stole it without his knowledge....BS...Watch out for your batteries. He actually gave me $100.00 off my bill but it was bcuz I wasnt going anywhere. probably could have filed a police report!!! Theft!!!! I dont care if you dont know...BUT I THINK HE DOES BIG Business!!!!! Watch your batteries and any other part that could be replaced by something cheaper..In fact, watch every move they make

Ni
Review №37

I called about transmission replacement they never returned my call.

Da
Review №38

Bruce got my wifes car in right away and was able to diagnose and fix the funny noise her car was making. A+++ Service!

Me
Review №39

Best and most honest mechanic in town.

Er
Review №40

Extremely professional and high quality work

Ra
Review №41

Great service and wake on welcome

Me
Review №42

Best mechanic in town!

St
Review №43

Bruce rocks.

Information
5 Photos
43 Comments
4.5 Rating
  • Address:420 Wellhouse Loop, Richland, WA 99352, United States
  • Phone:+1 509-380-4446
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Diesel engine repair service
  • Engine rebuilding service
  • Trailer repair shop
  • Transmission shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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