Once again we appreciate the experience and the recommendation from your business. Will continue to look forward to doing business with you in the future you guys have a awesome setup down there.Tom and staff are awesome, if you do not find the perfect pair of glasses that may not be the right place for you.Thanks again guys are awesome, and the best selection of eyewear in Richmond.
They are amazing. I was introduced to them from my brother and I would recommend him to anyone. His customer service is💯.
Been seeing Tom for over 20+yrs now! Great customer service, expertise in eyewear. If youre in the market for eyewear, Tom is the way to go. You wont be disappointed. Im in the market for a set of new Cartier. Its hard now getting an appointment, due to this Covid 19. Tom, if you receive this review, please schedule me an appointment soon. Thanks!
Ive been going to TKO for years. I dont care if another place has a 2 for 1 special, I will always, always go to TKO for my glasses. Why? The customer service, expertise, and recommendations are outstanding and second to none. Tom, Susan, and Kim have never let me down! And best of all, the inventory is trendy, new, different, and will not be found at franchise eyeglass shops.
Ive been buying glasses, and having lenses put in here since I was a teenager and the customer service, and quality of work is like none other.Prior to this month, I only bought glasses for fashion, but now I needed prescription lens, and Mr. Kirklands sister took care of me very quickly, and then Tom came and did his thing.When I came back to pick them up, PERFECT! As always! The selection of frames and the atmosphere of the store makes you feel like you are in a boutique on Rodeo Drive.These are First Class people that provide top notch service and carry the highest quality products!
Very personable people and service they made me feel right at home and I’m definitely going back to them as soon as I can!!
Kirkland has been here in richmond from years he really knows Richmond pple and pple in general. He a guinuine good goo guy and service is always on point Ive been getting glasses since like ok. Years before the black versace loops with medusa head with the diamond around. If you want the best quality and and newest frames Kirkland has always been one. Ask the city they will tell you. When you think of designer frames or frames you think Kirkland who other lol. Come on Kirk show the collection like 3 of everbrand on the website. Pple dont believe these glasses coming fromdpwntownPut on for the shop Kirk lol
Incredible staff, Tom is always willing to help customers with fit whenever needed, whether you purchased a frame with him or not - he just wants your glasses to fit properly. Love their frame selection, best service Ive ever encountered in glasses or optometry.
Tom and his team are incredibly helpful. Rather than make me wait and come back, Tom quickly tended to my issue and then charged me less than half what I expected to pay. The showroom of designer frames is awesome - amazing selection. Frame prices are very competitive, too. I highly recommend you take your eye Rx to Tom Kirtland Opticians.
I went to Tom a month or so ago to replace lenses in my glasses. As Id just moved to Richmond, my old optician had sent me replacement lenses. Tom kindly put them in (free of charge) and was extremely friendly. Excellent customer service. I plan to come back here the next time I need a new pair of glasses. For sure.
Got three pair of glasses from him, outstanding product and service.
My glasses broke unexpectedly and Tom and his staff we so helpful! Really nice, welcoming and glued my glasses back together as a temporary measure for free. Great people.
I purchased some Versace frames. Awesome customer service!! It was cool actually meeting Tom! Very funny guy! Def headed back in soon for another pair!
Polite, friendly, and goes the extra mile to make the customer happy ... Great job Dr. Kirkland. This is my second pair from you guys. You and your staff are truly the BEST. I definitely will be back for a third and possibly a fourth pair.
Tom is that guy. Go down and get some real eyewear! But bring your wallet and your good taste. Hes setting me up with the best glasses on the planet. Go see tom.
Didnt you wish all doctors offices performed this well?Bill B here.
You have to try the high definition lenses! Ive been wearing glasses for many years and the hi def pair from Tom is the best I have ever had! You wont believe the difference they make.
Lord there are not enough stars to describe Tom hes just great along with his staff when I first went in years ago l was made to feel like family. Tom is kind, friendly,patient,and very professional hes just a good man You can feel it and Im a good judge of people so if you like business who care about you and not just your pocket I recommend Tom Kirkland for you.
Mr. Kirkland and his staff are awesome they always lookout for you and have leaving with a pair Stylish glasses.
I went to Tom Kirkland Opticians yesterday and loved it. They have a huge selection of designer frames. They even have fashionable safety eyewear, which is perfect because I work in a laboratory. I found my new optician.
Fixed my severely bent glasses... Took twenty minutes, all for free! Plus a great conversation. Knowledge and expertise + customer service.
Awesome people. Tom really knows what hes doing. Ive never had a pair of progressives that I could actually see through. He listened to my concerns and made adjustments accordingly. Bravo!If you really need to see. GO SEE TOM!
This place is the best! Best style, service, value, and craftmanship. Check out their vintage eyewear selection!
Walked in and got my glasses fixed immediately. The staff was super friendly and Tom has some awesome shoes. Ive got another pair of broken glasses that Im bringing to him.
Tom is the best he really does value his customers wish I could give him 10 🌟
Thanks, you guys are the best!! Tom, I appreciate you adjusting my Cazal 955 and Keiths 951. And that BBQ place in Petersburg was great tasting! Thanks again!! We will see you soon!!
Absolutely love Tom, Kim and Susan! Been a customer since 2006. I wont go anywhere else for my eyewear or eye repair! The best in RVA
Top notch professionalism for optical wear, hands down!
Tom did an excellent job. Had a screw that came out. Got it squared right away!
Friendly, Helpful and very patient! Pick you times wisely tho,, they can get really crowded quick..
Love the staff...provide top notch service for me and my son...would recommend over and over again!!!
Tom and his staff are incredibly nice and helpful! Would highly recommend them.
Thank you so much for helping me a WONDERFUL OPTICIANS 😄😊 Ten 🌟🌟🌟🌟🌟🌟🌟🌟
Love the staff and great prices.Bravo!
It was great going back for my second time
Excellent selection and service
Friendly and professional service
Best eyewear in all of Va.
The absolute best.
Love my Chanel glasses
I love u guys