Looking for a futon mattress and not interested in online shopping or paying 800 for a mattress either.My internet search led me to Sleep City. Prices looked reasonable, so we took a trip to the nearby showroom.The showroom is no frills, thats fine with me, Im not looking to buy a whole bedroom set, I just need the mattress.We were greeted and shown the options they have with an explanation of the difference between the models and the color options for the covers.After a sit test we decided, ordered and paid for the mattress. Itll take a little longer than usual to get here, but this is a pandemic problem being seen in many industries, not the fault of the owner. Thankfully it is also a short delay unlike some other products with months long delays, ours is only a week or so longer than typical.
Nice smaller bedding store. Absolutely no pressure sales gimmicks. The bed we bought was very comfortable and priced well.
I would like to thank Mary. I could have asked for more courteous, helpful and efficient. After shopping at other mattress stores this was certainly a pleasure. As well as I enjoyed the straightforward pricing here at Sleep City.Thank you, Karen
Great guys very helpful with my comfort needs
Outstanding sales and service. Perfect delivery. Extremely satisfied with price and process. Would absolutely recommend. Thank you Sleep City. Top notch experience!
Thank you Jim!! Me and my fiancé went in looking for a new mattress, and Jim helped us out with NO pressure or sales gimmicks. Very helpful, straightforward and great personality!
Awesome experience, great price, great customer service! Very Happy!
The bed worked great. Liked the layaway .no credit check. Free delivery.
Bought my bed from Dustin. Customer service was great. After shopping around, their price was the best too. Win-win. #BedGOAT
I was really impressed with the service at Sleep City. When I was shopping for a new bed frame I went to a ton of stores trying to find the right one, it was turning into a major hassle until I came here. A week after I bought my bed they gave me a call to see how the delivery went and how I was liking it. I thought that was awesome, not many companies these days would do that.
Best prices, selection, and serviceVery knowledgeableThank you, Gino!
Excellent customer service! Will definitely be back and would recommend any bed shopper to this particular store.
My husband and I had been to three other stores in the area searching for a new bed with no luck whatsoever. The staff here was awesome and had us in the perfect bed within a half hour. I never felt pressured to buy and they were extremely knowledgeable about their product. Its a great place in my opinion.
They treated me very well
Everyone at Sleep City has been great. I feel fortunate to have found them while I was in the market for a new mattress. Ive already recommended them to my friends.
Had the pleasure of meeting Dustin today!! Very nice and not pushy!!! Honest!
Great service, great selection, great prices. Mary in Greece was awesome.
Bought 2 mattresses from Sleep City in August, I gave them the 60 day sleep on it trial, and I havent sleeped better in years, I didnt have alot of money and wasnt sure what I could afford, but Dustin showed me alot of matresses that fit my budget. I couldnt be happier with my purchases . I would highly recommend Sleep City especially the W Ridge Road Store. For Service Selection and Price they are truly the best. THANKS Dustin.
I got a Serta mattress from Sleep City about 6 months ago and its been really nice. We saw one of their ads and knew we wanted a Serta already so we decided to give them a try. The people were honest and helpful while we made our selection, cant ask for much more.
I would highly recommend this furniture place to other local people in the area. They have such great customer service service and they response to any questions or concerns I had fast!
Your only locally owned mattress store in the Rochester area. YOUR COMFORT IS OUR GUARANTEE...
A Big shout-out to Mary(Greece Location)! She walked us through the process,threw in some perks, it was a friendly experience. Thank You,Mary! Thank You,Sleep City!!
Great store and the salespeople are amazing