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Sleep City
2633 W Ridge Rd, Rochester, NY 14626, United States
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Sleep City

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Ch
Review №1

Looking for a futon mattress and not interested in online shopping or paying 800 for a mattress either.My internet search led me to Sleep City. Prices looked reasonable, so we took a trip to the nearby showroom.The showroom is no frills, thats fine with me, Im not looking to buy a whole bedroom set, I just need the mattress.We were greeted and shown the options they have with an explanation of the difference between the models and the color options for the covers.After a sit test we decided, ordered and paid for the mattress. Itll take a little longer than usual to get here, but this is a pandemic problem being seen in many industries, not the fault of the owner. Thankfully it is also a short delay unlike some other products with months long delays, ours is only a week or so longer than typical.

Je
Review №2

Nice smaller bedding store. Absolutely no pressure sales gimmicks. The bed we bought was very comfortable and priced well.

Ka
Review №3

I would like to thank Mary. I could have asked for more courteous, helpful and efficient. After shopping at other mattress stores this was certainly a pleasure. As well as I enjoyed the straightforward pricing here at Sleep City.Thank you, Karen

Co
Review №4

Great guys very helpful with my comfort needs

ed
Review №5

Outstanding sales and service. Perfect delivery. Extremely satisfied with price and process. Would absolutely recommend. Thank you Sleep City. Top notch experience!

Je
Review №6

Thank you Jim!! Me and my fiancé went in looking for a new mattress, and Jim helped us out with NO pressure or sales gimmicks. Very helpful, straightforward and great personality!

An
Review №7

Awesome experience, great price, great customer service! Very Happy!

Ja
Review №8

The bed worked great. Liked the layaway .no credit check. Free delivery.

Ni
Review №9

Bought my bed from Dustin. Customer service was great. After shopping around, their price was the best too. Win-win. #BedGOAT

Je
Review №10

I was really impressed with the service at Sleep City. When I was shopping for a new bed frame I went to a ton of stores trying to find the right one, it was turning into a major hassle until I came here. A week after I bought my bed they gave me a call to see how the delivery went and how I was liking it. I thought that was awesome, not many companies these days would do that.

Fr
Review №11

Best prices, selection, and serviceVery knowledgeableThank you, Gino!

Ke
Review №12

Excellent customer service! Will definitely be back and would recommend any bed shopper to this particular store.

Si
Review №13

My husband and I had been to three other stores in the area searching for a new bed with no luck whatsoever. The staff here was awesome and had us in the perfect bed within a half hour. I never felt pressured to buy and they were extremely knowledgeable about their product. Its a great place in my opinion.

Ch
Review №14

They treated me very well

Sh
Review №15

Everyone at Sleep City has been great. I feel fortunate to have found them while I was in the market for a new mattress. Ive already recommended them to my friends.

Je
Review №16

Had the pleasure of meeting Dustin today!! Very nice and not pushy!!! Honest!

Sa
Review №17

Great service, great selection, great prices. Mary in Greece was awesome.

Ro
Review №18

Bought 2 mattresses from Sleep City in August, I gave them the 60 day sleep on it trial, and I havent sleeped better in years, I didnt have alot of money and wasnt sure what I could afford, but Dustin showed me alot of matresses that fit my budget. I couldnt be happier with my purchases . I would highly recommend Sleep City especially the W Ridge Road Store. For Service Selection and Price they are truly the best. THANKS Dustin.

Wh
Review №19

I got a Serta mattress from Sleep City about 6 months ago and its been really nice. We saw one of their ads and knew we wanted a Serta already so we decided to give them a try. The people were honest and helpful while we made our selection, cant ask for much more.

Lo
Review №20

I would highly recommend this furniture place to other local people in the area. They have such great customer service service and they response to any questions or concerns I had fast!

Du
Review №21

Your only locally owned mattress store in the Rochester area. YOUR COMFORT IS OUR GUARANTEE...

Sc
Review №22

A Big shout-out to Mary(Greece Location)! She walked us through the process,threw in some perks, it was a friendly experience. Thank You,Mary! Thank You,Sleep City!!

Ch
Review №23

Great store and the salespeople are amazing

Information
100 Photos
23 Comments
5 Rating
  • Address:2633 W Ridge Rd, Rochester, NY 14626, United States
  • Site:http://sleepcityrochester.com/
  • Phone:+1 585-227-3220
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Futon store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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