My experience at Matthews was excellent! From the time I called and spoke to Dan in service, he spent he time to talk to me about the problem i was having with my vehicle and explain how everything worked, and for me in to diagnose and get my car fixed same day. He was very helpful on site as well and gave me great detail of the mechanics findings and I walked out of there with my car fixed and drove home happy.

Service department went above and beyond for me today. Although they have been working short-staffed they were able to squeeze me in an appointment at 2:00 p.m. and get my car inspected oil changed brakes worked on and on top of that I got a free oil change They gave me a free inspection and $20 off I have no complaints They were great Thank you Thank you Thank you now I can travel out of state safely

Great experience getting my brand new Santa Cruz! My salesperson Keanu made the process as painless as possible! Everything on their end went incredibly smooth! Would definitely recommend!

We had a great experience with Matthews Hyundai of Greece. Our salesman Keanu was extremely knowledgeable and made the entire process super fast and easy. Highly recommend!

Great experience securing a new lease in this currently difficult market. Bill was on top of everything, and made the entire transaction of securing my vehicle to delivering it easy. Organized, efficient and friendly customer service all the way around. Would highly recommend!

My salesman, Chris Raetz, and the entire staff is completely top-notch, courteous, accommodating, and friendly. Chris went put of his way to find me the perfect car, I have a great vehicle at a great price and Im very happy.

I had amazing experience with Todd he was very professional and took great care of me would recommend 100% if I could give them a six I would!

I love the thoroughness and respect that you get at Matthews Hyundai. Their integrity matches what they say and do. They do awesome work and involve the customer in every step. They aim to make the customer happy. Thank you.

They kept me informed as to the time my car we would be finished and tried to be speedy.

Service was on time and appropriate. All questions were answered pertaining to oil change interval and type of oil and viscosity used. Quantity was also noted, 7 quarts vs normally 5 quarts. Very pleased. A little long, but very pleased with service and other questions answered regarding parts (headlight beam) and collision service thats not provided at this time. Thank you!

Don’t waste your time. They could give two bits less about there customers.

My husband and i went in looking for something more reliable for our family that is growing. Chris was who we dealt with and he was phenomenal. He took really good care of us and made sure we walked/ drove away happy and safer. We are forever grateful for him and getting us set up. Thank you Matthews Hyundai of Greece!

Great service! My oil change was complete quick and seamlessly!

Just had repairs done on my Hyundai Sonata My first time since the change of ownership but just as satisfied with Matthews as I was with Fuccillo. My service advisor, Eric, went out of his way to explain what was going on and assist me in any way possible. Five stars for Matthews and Eric!

This is my first purchase from Matthews Hyundai of Greece. I was recently in the market for a new AWD compact SUV and Chris Raetz hooked me up with a great deal on a 2022 Tucson Limited Hybrid. He was knowledgeable, patient, fair, responsive, and understanding. Matthews Hyundai had the buying power to get just the vehicle I wanted—when other dealerships wouldnt be getting stock for several months. Im a highly satisfied customer. Thank you, Chris and team!

Im very impressed. The service department and the parts department are excellent! I needed some work done and a NYS Inspection. They ordered the part, and scheduled the repair and Inspection. The work was done quickly and professionally. I will recommend Matthews to everyone.

If you want to buy a Hyundai, dont waste your time with Vision Hyundai and come to Matthews Hyundai of Greece. Chris was able to order me the car that I wanted, at a reasonable cost, and didnt play the salesman games of the dealer industry. Highly recommend!

Im always pleased with Matthews Hundai in Greece. Their sales staff was really outgoing (Chris) while I waited for my inspection. Their service department is equally friendly, timely and no surprises. What a great experience. Thank you!

If you plan on going here, ask for trey! He is super sweet and professional. Very easy going and puts no pressure on you. He is very genuine and will do everything he can to help you! Great experience and I’m glad I ended up with him! Thank you for my new car 😊

Bill and Chris, were absolutely awesome. They kept in contact with me and were honest about the price. I had A bad experience elsewhere and these guys renewed my faith in dealerships. If you need a car withh no hassles see them.We also did everything over the phone. Went in today and came home in my brand new Tucson..Thank you again

Very easy check-in, swift and efficient servicing. I was in an out for a recall service in only 30 minutes. Staff was exceptionally cordial

If you have a Hyundai and your vehicle needs service this is the place to go!!! When I first called, Todd helped me to easily get an appointment. During the service he came to me halfway through and showed me the details on paper so I could decide what work I wanted done today and what work I could come back for next time. It was very easy! The manager even came up to me to say hello! At the end Barb helped me get cashed out with a smile! It turns out on my way home I realized I didn’t have my credit card, so I checked my phone and their was a voicemail from barb saying that it was safe and I could come get it anytime. I love this place and I feel like I can trust the mechanics so I will definitely be going back!

I was able to schedule my appointment quickly online. I had to change that appointment and it was easy to call and get a reschedule. Everyone was very helpful and the work was done quickly so I had a short wait time. I have not been to this service shop before but was quite pleased.

My husband and I had been trying to buy a 2022 Tucson SEL and having no luck with other Hyundai dealerships in town. I was ready to go to Buffalo when we stopped in and met Chris Raetz at Matthews. Chris was great to work with and we walked out with a contract for the car we wanted and picked it up today! I am very happy with Chris and Matthews Hyundai.

We worked with Pat at the Greece location. He really listened to what we wanted and found the perfect vehicle within our price range. Transaction was easy and low pressure!!!

Called to have my car looked at . They were booked until Thursday . Took it Monday wasn’t in a hurry to get it back I was leaving town Tuesday. Todd called me later Monday and it was fixed. I’m happy with my service at Mathews Hyundai. I will soon be looking there for a new car. Thank you

So pleased that I chose Matthews Hyundai in Greece. The sales person I worked with,Chris Raetz, was so helpful and made buying a car a pleasant experience. I felt like I got a great deal and the car is amazing! Highly recommend going to Matthews Hyundai!!

Responsive and helpful service dept. I called with an urgent issue, and they helped as much as they could. And once the vehicle was towed to the service dept, they were on top of things and Todd was great.Hyundai the company, on the other hand, needs a good slap. The urgent issue was my engine dying at 65 mph in the left lane of a 3 lane highway. Silent recall for a faulty engine. I could have died, but they didn’t bother to mention that this model was dangerous. I really hope someone starts a class action suit.

Was only interested in looking at cars during my visit. Was guided by Chris Raetz, and he was able to get me into a car that weekend. Was very appreciative of the deal they were able to give me and listened to my concerns of being a one income household and was able to accommodate me to be sure I got the car I needed/wanted. Very appreciative! Thanks again Matthews Hyundai!

Excellent!!!No complaints, none.Courteous, knowledgeable and listens to your needs. Ill recommend you to all I know and not know.Thank-you for your time and service, itsbeen a pleasure!!!

Great service. Asked me if I wanted things done before doing them.

Chris was absolutely amazing. Helped me with everything I asked for and more. He is a very dedicated worker and I highly highly recommend this dealership

I found the car I thought I wanted so I went to the dealership (Matthews Hyundai of Greece) to look at it. I wasnt real impress and the Sale Agent (Chris Raetz) recommend a better vehicle that got the same gas mileage and look way better and had more feature for the same price. He worked me on my trade and was able to get me an amazing rate on my loan. Chris was great to work with, he wasnt pushy nor did he recommend something I did not want.Thank you Matthews Hyundai of Greece and Chris Raetz for the amazing buying experience.

Had routine service done on my Hyundai Kona today. Was in and out in half an hour! And better yet…the cost was much less then anticipated. Service was great and staff were friendly and helpful. Very pleased! Will definitely recommend Matthews Hyundai to my friends and family!

Once in the Service center, the staff were very helpful and friendly and very attentive. I didn’t have to wait long. Ill recommend Matthew Hyundai to anyone.

Pat was extremely helpful, and very easy to work with. Definitely would suggest purchasing from this dealer.

This is a great dealership to work with. I unfortunately did not end up buying a car but only because I was looking for a specific model that was not available and I couldnt wait for the new 2022s to come in. Chris was super attentive, and responded quickly and broke everything down for me so I knew exactly what financing a vehicle looked like vs. leasing. He made the process super easy. I was set on buying a specific Kona EV that wasnt available but would reccomend working with Chris to anyone looking to purchase a vehicle. Thanks for a great experience

First experience with Matthews. Very professional service staff. Erik was very helpful and explained what was going on with my car completely. I was very happy with the service I received here and will be returning for furture service.

Work completed quickly and professional. Handled a recall I didn’t know I had on the vehicle. Very fair price

Excellent service team, no nonsense or pushy up sales. Work done well and in timely manner

I had a great experience at Matthews. Bill from the sales department was very helpful from start to finish and helped me get into a great vehicle!

First time going to Hyundai dealership since it changed from Fucillo ownership. Matthews staff was friendly and took car in quickly. It was good to see a familiar face front wheel old service staff. I was there for an oil change and rotation and they gave the oil change for free!Looking forward to working with the Matthews team!!JT

Very nice, very efficient, honest & straight forward. Best experience purchasing a vehicle.

Was buying my first ever car from here, and the service was amazing! My salesman Chris Raetz was an absolutely amazing delight to work with. He was so good that I went out of my way to tell the GM how wonderful he was, which is something that I never do usually. Was fast, efficient, and hassle-free! I love my new car and I have Chris to thank for it!

Todd has always taken great care of me, my family, & my customers! Ashley our Service Manager is fantastic😌

My repairs are always done professionally and in good time. The staff is very friendly and professional. Telling what needs to be done.

Excellent service, and customer service thank you for fixing my cars engine.

I came in at 10a I was unsure what I wanted; Chris R. Helped me narrow down my options based off my price range of what I was looking to pay for monthly payments. Yessss I Got The Chevy Malibu 2017 white LT fully loaded 😊😊. My car was ready plates and registration by 4 PM it was excellent service. My daughters and I was completely satisfied with our new vehicle thanks Chris R. 🤩🤩🤩🤩🤩

Seamless and efficient, paper work and car delivered,, they made process easy

Had appointment to see a car and when I showed up the salesman began looking and came back to tell me the car had been sold. Then tried to sell a different car that was more expensive and not even the same model. The car I originally planned to look at and buy had been sold for over 100 days. Bait and switch dealership.

We just purchased the 2021 Kona Night Edition and it is awesome! Our Sales person (Trey) did a great job getting us the best price and explaining all the features of the car (which is a lot!). Its so much fun to drive, looks really cool and love the touch screen entertainment system. We highly recommend the Kona. Be sure to ask for Trey if you go.

Eric was very informative about what my car needed to be serviced. Very friendly as well.

Terrible experience. Made an appointment to have my car inspected at 10 am. Car did not get pulled into garage until 10:30. Did not get notified when car was finished. I had to go to service desk to ask if car was done. Left shortly after 11am. Inspection should only take 20-30 minutes.

Staff and service was EXTREMELY effective!!!! Recalled order replaced under 2 weeks. Thankyou.

Amazing customer service! I had a 2010 buick enclave and the engine blew. The reason why I needed to get a car! I arrived at Matthews with a plan for a car just to get me back and forth to my two jobs and John helped me right out! Got a great deal and financed for a new 2021 Elantra! Hes straight to the point, answers any of your questions honestly and makes sure you receive the best service. I recommend this place for anyone who needs a vehicle and Hyundais warranty and products are by far the best!

Traded in a vehicle there through Chris Raetz and he was nothing but amazing through the whole process. I live almost 2 hours away from the dealership with a little one at home so traveling that far wasn’t ideal for me. Chris went out of his way and brought my new car to me! I’ve never had such a good experience with a dealership before and I’m very glad I was about to get such a wonderful salesman. Thanks Chris!!!

I am very happy with my experience at Matthews Hyundai of Greece. I have suggested them to many of my friends and family.

Matthews Hyundia services were great customer service was friendly all questions was answered appropriately, would recommend

Good service! Good people! I had to get a oil change before I drove 6hrs back home. I would recommend!

Fast service and everybody was nice. All my service will be done at Matthews.

I bought a Tuscon here and dealt with the salesman Pat F. He was very helpful through the car buying process. Thanks Pat!

Keanu was greatKnowledgable kind caring patient

First class treatment, fast and on time! And made me aware of a discount coupon that saved me some cash.

Quick, courteous and reasonably priced service for a state automobile inspection,

I had the BEST service and experience ever! I love my new 2021 Hyundai Santa Fe! Tom and Keanu are the BEST! THANK YOU!

Very professional and honest. Did everything they could to get the price down and worked with my schedule to get it fixed

I was happy for the extra help I needed understanding my car!!! Friendly from service desk & meeting my mechanic!

I been with Hyundai/ Mathews since 2013. I’ve always had technical problems but never a customer problem … Tod in parts has always giving me great customer service and even on a last minute call I always get my issues resolved ……thank you so much:)

Had an appointment at 2:30 pm but were able to accommodate me for an earlier time which really helped out.

My Experience on 07/07/2021 when looking for a car 🚗 yesterday was wonderful while having anxiety & worried about getting into another car Chris Craetz was the best with his assistance he made me feel assured that he was going to help me no matter what get into a car hes the Best and would highly recommend his assistance to anyone he was very helpful & fun which took a lot of the worry away!

Good service got me in on time oil change and inspection in a little over one hour

LOVE Matthews Hyundai! Our salesman, Chris Raetz, was outstanding!!!  He made the drive from Buffalo worth the trip!  He is knowledgeable, courteous, no pressure, and has an awesome sense of humor.  He made us feel comfortable from the first fist bump.  He took the time to process the vehicle, paperwork, insurance, et cetera, before we arrived to pick up the car. It is a breath of fresh air to be able to purchase a vehicle without the hassle and pressure usually associated with the car buying experience.  I would definitely make the trip and buy our next vehicle here when the time comes!

Great service. Flexible scheduling

Very pleased with my experience at Matthews. Love my new electric car. Thanks Chris Raetz.

Trey is a great salesperson. Bill a great GM. No pressure. Great service.

Always had great great experiences with Billy Fucillo. It is much the same keep up the great work!

Its my third Hyundai last one lasted 12 yrs good place

Eric, at Matthews Hyundai Service, was knowledgeable, helpful, and quick at repairing a warranty-covered issue with my 2018 Kona! Will definitely return!!

Made an appointment to see a 2018 Hyundai Elantra. The ad was older, so I called ahead to make sure that the car was still there. I was assured by two people Margarita and Sarah that it was on the lot and would be ready when I got there. After being greeted and shown to the waiting room, the salesperson Bill went to look for it and pull it around front. After waiting for him he came back and informed us it was already sold. At this point I’m a little miffed, but they told us not to worry because they had something very similar. Bill brought us out front to see the Hyundai Accent out front. The car was there the whole time. They knew the Elantra that I wanted wasn’t there and they set the appointment anyways. Bill pretended to look for a car that he knew wasn’t there only to attempt to sell us a more expensive car that wasn’t even the same model. They’re shifty as hell and I would not advise doing business with them.

Ashley and the service department is always wonderful and timely. Best service department hands down!!

I recently purchased a silver 2021 Tucson SEL with help from Chris Raetz. There wasnt one on the lot but he managed to find one for me in Syracuse. It was great working with him. He answered all my questions satisfactorily and helped me set up MyHyundai account. Thank you Chris!

Chris Reatz was very friendly and helpful. He made the process quick and easy. I would recommend talking to him.

Made online appointment for oil change & Transmission service. When wife arrived was told they could not preform transmission service because it was Saturday. Appointment was made over two weeks in advance. While they could not preform that service they were able to add on $79.80 for BG engine additive. Will go else where for transmission service

Chris, our sales guy was very low pressure which was nice. We bought a 21 Palisade.Cons:-Ran credit score multiple times after stating that credit was a soft hit, which I knew was inaccurate since its opening a new line of credit.-Waited a really really long time (but that was mostly because of my insurance company,) although it would have been nice to let us come back when everything was ready rather than have us there for hours.-Found razor blades and cleaning products in the back seat when I put my son back there.-Forgot to put back in the cargo cover.-Was resistant in going over a full overview of the features of the car.I now need to file a dispute with Hyundai Motor Finance for the extra credit reports.

I am absolutely blown away by the great experience I had at Matthew’s Hyundai!Ron Felix from your Kia Dealership personally escorted me to the Hyundai Dealership. I have been doing business with Ron for several years at the Kia Dealership - I trust him - he’s a good Man.I was trying to decide on which Vehicle I wanted - the Kia Forte or the Hyundai Venue.Ron Felix introduced me to Bill Ryan and he and Ron arraigned a test drive of the Venue.I loved it! Ron and Bill worked out all the details: My trade, financing and the delivery.Bill Kelsey delivered the vehicle to me and spent a good amount of time making sure I was comfortable with it before I drove away and waived goodbye.Many thanks to everyone who worked behind the scenes to help me buy the right vehicle for me - Especially Erica Polemini from the Kia Dealership who spent a good amount of time with me on the phone and setting up my Credit Application and my appointment with Ron.You have a well oiled machine!Best regards,Steven DeLorenzo

I purchased a vehicle a couple of years back (2019) which I loved but was recently in the market to upgrade (needed a vehicle that could tow a bit more). I went to a different dealership to look around and they ran a CARFAX report that came back saying that at some point before I purchased the vehicle it was in a car accident- now further decreasing the value of my vehicle. This was the first time hearing this as they said nothing about an accident when I originally purchased the vehicle, nor do I have any paperwork stating anything about an accident.Im not sure if theyre required by law to disclose this information (no matter how big or small the accident), but it would have been great to know that information at the time I purchased the vehicle. Do your own research on the vehicle before purchasing here!

1. Car was clean and gas tank full rating 5/52. Salesman, Pat was friendly and courteous 5/53. There was a problem with the paperwork that should have been remedied prior to delivery. The problem required me to schedule a second trip for delivery. The problem wasnt at all related to salesman. It was entirely a management slip 3/5

Yesterday, we had the pleasure of buying a car here. We worked with Chris, and he was nothing short of amazing! Not only was he very attentive, he made sure we had everything we were looking for in car! I look forward to working with him again in the future!!

It’s a wonderful place even with the new ownership it’s a seamless and pleasant experience

Seamless buying experience and knowledgeable staff.

Too busy to lok at my car even though I had an appointment. Waited an hour but car was not serviced.

Took my Hyundai into Matthews because I was having a rattling noise coming from the front end. The service department was quick with diagnosing and repairing the issue and had my vehicle read within 2 hours.

Thank you Todd and team for your amazing work and customer service.

I am so pleased with the customer service at this hyundai. Chris made my experience smooth and effortless! I eneded up leasing a 2021 hyundai kona and thanks to Chris is was so easy and fast. He was very personable and made me feel at home right away. I would recommend him to anyone!! Thanks Chris and the team who made this all possible!

Had a potential major problem with engine and they discovered a solution that was simple and kept me informed

Chris was awesome! He helped me get an amazing deal on a brand new 2021 Hyundai Santa Fe! Absolutely fantastic service!

I have just leased my 3rd Hyundai Elantra, so it is easy to see that I find the vehicle to be a treasure in both appearance and performance. My previous two Elantras were exceptional, and I have every reason to believe that my new one will be just as superb.This is the first Hyundai that I have leased from Matthews Hyundai of Greece, and I have to say they did not disappoint either. While selecting the vehicle I worked with a seasoned salesperson, Chris Raetz. Chris spent quality time with me, explaining all of the features this vehicle had to offer and how it compared to other vehicles in its class. He was not pushy but was completely knowledgeable. Any questions I had about the vehicle, the lease process and warranty, etc. Chris thoroughly answered. He walked me through the trade-in and leasing process so that I understood it completely.As for Zaka and the entire management team, they also provided over-the-top customer service answering any questions that I had. To top off the great experience that I had at this dealership they also were very generous on my trade-in allowance.Being my 3rd Hyundai I have utilized their service department on numerous occasions, again a knowledgeable and friendly staff that have provided me with top-notch customer service.I give my new Hyundai Elantra, Chris Raetz and the entire team at Matthews Hyundai of Greece an A++++!

Outstanding! Returned a lease, purchased another vehicle in a total of 2 hours. And got a good deal.

Friendly, relaxed atmosphere. Service was professional .

Great service fast and efficient!