Purchased a 2017 Camry Xle from them 8 months ago. The car was in near perfect condition, low miles, clean car fax, all the bells and whistles for $2-$3K less than other dealerships. It has performed flawlessly since purchase getting better mpg than expected. Outstanding car buying experience! Very courteous and professional. I Highly recommend to give them a try!!

The service Center is not very good at explaining their services. My Girlfriend took her 2016 GLE in for an oil change. When she checked her in they did ask her if she was coming in for the B service. knowing she scheduled the B service thinking it was just your typical oil change. They failed to ask or notify her of what exactly the B service was. They went and changed the oil, all air filters, keyless remote battery (which I had already changed a couple weeks prior, and added? brake fluid. Her oil change or B service went from what she thought would be a $298 service turned into a $530 service. The nice part about their service and the reason for 2 stars instead of 1 is that they do give you a loaner vehicle during your wait for service.

I am a difficult purchaser and these guys are awesome. Respectful, helpful, knowledgeable, and very polite. David was my salesman and he was top notch. Spent time with the GM, Sales Manager, and Finance Manager and I was treated very very well by all of them!! I only wish I would have discovered this place sooner. I shopped a couple of other places and this was by far the best! Great job everyone! You have earned a customer for life!

I was not planning to buy a car, & not prepared to give this project my full attention so that made my experience with David & team even more amazing! I called to tell him I wasnt going to buy the original car he showed me. I expected them to give up, (I wasnt buying a Mercedes) but David went to work, took pics, asked around, & found me exactly what I was looking for! In addition he followed up promptly, answered all my questions, & made me feel like his only client, although Im quite sure I wasnt. When I picked up the vehicle, the entire team was welcoming & made me feel special. The process was so smooth, they had everything covered. Im in sales as well, & I can say its rare to find hustle & service like that. Thank you David & the whole team @ Mercedes-Benz!

It was a great experience. Jeremy, David and Esther were awesome. It was well worth the drive from Minneapolis.

Justin was really great to work with! I recommend him and MB of Rochester to everyone! Thank You!

I had a great experience. When I was certain I would need to order my GLA, David found one for me, the only one in the US, while I was test driving.Ester in the finance department was nothing short of MAGICAL. We highly recommend you complete your purchase with this team!

Had my vehicle in for service! Very happy with the experience. I would highly recommend bringing your vehicle in for any repairs!

Purchased a 2018 GMC Acadia Denali. Left dealership, we traveled 30 minutes south on the highway. All of sudden, the steering wheel started shaking and the front right wheel started smoking. Pulled over and touched the left front rotor, it was very hot. Called dealership and they said they would send tow truck, since we didn’t want to add additional damage. An hr later, the salesman called and he bring a car for us and he would drive it back. The dealership had already changed rotors and pads. They told us prior to our purchasing the car, the rotors had not been installed properly. So they put new rotors on. The communication with the dealership was poor. One week after 30 day dealer warranty dealer expired, the right front acted up again just like it had happened before. Shaking and smoke. Took to brake shop, they discovered the right front caliper had to be replaced. New calipers should have been installed when the dealership was replacing pads and rotors. The technicians need to be trained more. Again, we did not like sitting out in country especially since the car had issues with brakes etc prior to us purchasing.

Im Anthony and i purchased a used Cadillac from Patrick Natoli. He made the experience vary relaxed. We had a good conversation going about the vehicle and many other things. I have a 1 month old that was with me and the staff as a whole accommodated all our needs with that. The computer system was not working properly but Ester entered everything we needed manually. This was a little slower but shows how hard they work to make your experience a positive one. Overall a great buying experience.

Nebosha (Nick) was our sales representative. From the moment we stepped foot in the door, Nick went above and beyond to make sure we were accommodated and happy with our visit. Not only did he walk us through step by step, but he also made sure that our car that we were purchasing was detailed and cleaned while we went over our paper work. The whole process from beginning to end was professional, fast, and welcoming. Esther, the finance manager was also wonderful to work with. Esther is very professional, knowledgeable, and straight to the point. She made the whole signing process enjoyable and upbeat. The whole staff at Mercedes went out of their way to make us feel welcomed. I would recommend this establishment to anyone who is in the market to purchase a vehicle. Thank you again to Nick and the whole Mercedes staff for making our experience here wonderful.

Had a great experience! Best place to buy a used car.

I had written a review on cars.com that would not let me change/edit my review on there so I decided to come here and share my final experience. It may have been just a bad timing but it was well all worth it. This is my first time buying a Mercedes and this location had the color, model and year I wanted and long story short this an awesome team to work with. It didn’t occur to me the short staff they had in the mist of the pandemic but Doug helped me get the best value on my trade, Patrick helped me get a peace of mind with a deal and Esther came back with a lower interest rate than I expected and if that wasn’t enough, Esther also personally delivered the car to my home. I’m truly satisfied with the entire process and I would buy a Mercedes from this dealer again! Thank you MB of Rochester!

I had a great experience at the Rochester Mercedes dealership. I went in for a service on my E class. While waiting I spoke with Patrick. Mentioned I was interested in an S class. Within a week he contacted me that he found the color and style I was looking for. Patrick provided exceptional service and helped us through the process. I definitely would recommend them for all your Mercedes needs!

Wonderful staff, incredibly helpful, marvelous and luxurious atmosphere. Couldn’t recommend more!

Very Happy!!!! The whole experience was as I expected. Mercedes-Benz of Rochester strives to set themselves apart from their competition. Nick proved to me that there is still good dealerships out there. He was outstanding. All his efforts were to make sure I got what I wanted. Once I made my decision I worked with Esther with the financing and paperwork. She was kind, honest, organized, knowledgeable. Everything went smoothly and faster than I expected. If they have the car youre looking for I highly recommend buying from them. Thank you guys again for the experience I hoped for.😀👍🏻⚽💵🛻

Mercedes-Benz of Rochester is such an amazing dealership and their staff is excellent! I had the pleasure of working directly with Chaning and she made the whole experience fun and exciting! She is very knowledgeable about the vehicles and was able to answer all of my questions! She went above and beyond to make sure that I loved my vehicle and has even taken the time to follow up with me after my purchase!I also had the pleasure of working with Esther in the finance department. She was able to make sense of all the numbers and really helped me get the best deal possible!And a big thanks to Brian! He was able to get me a great trade in value for my previous car!

Working with Patrick to purchase our new car at Mercedes of Rochester was an excellent experience. He was knowledgeable, professional and friendly. His explanations of the various functions of our vehicle were the most clear of any salesman we have ever worked with. Everyone at the dealership was helpful. I highly recommend Patrick and this dealership.

Professional and personable staff as well as a great selection of cars!

I absolutely LOVE this dealership! I LOVE Janna and Elizabeth! Janna is phenomenal and helped me not once but twice with finding the vehicle that was perfect for me! And Elizabeth who is the financial expert is amazing as well and going over everything they offer when purchasing your vehicle. If you are looking to purchase a Mercedes, definitely go to Rochester and make sure you are set with Janna! She is beautiful and funny and knows what will be perfect for your vehicle! You will not be disappointed!If you see the photos I have the red CLA was my first purchase but after about 2 months I realized that the car was to small for me and what I like to do and haul and so I contacted Janna about trading in my car and purchased the GLC which fits me so much better! :)

Great staff! They are all so nice and treat you like you are kings even if you go in to look at their cars in Bluejeans and a sweatshirt like I did today. Found the vehicle that we loved, traded in our old beater,and we drove off within 5 hours. Definitely will return for future business.

Great service, Great Sales Staff, would do business with them over and over!

I had a great experience at this dealership. Patrick Natoli was extremely helpful, & professional. I would definitely recommend anyone to come see him at the Mercedes-Benz of Rochester. He helped my husband and me find the exact vehicle that we were looking for.

I have been working with David as I look to trade in my vehicle for a new one. He has been outstanding on keeping me in the loop of their inventory and best offers! Couldn’t be more pleased.

I signed out with Esther the finance manager. She got me super aggressive financing. She saw that all needs were met. Fun and easy to work with. Made the whole transaction truly fun and memorable. Esther I am a customer for life. Thank you so much.

We were in the area just “looking” for a new vehicle, and a few hours later we drove off with one. Patrick and Esther were a great team to work with and so accommodating to our needs even if it was close to closing time. Thank you both so much for your patience!!

Patrick, Angel, and Esther made the car buying process transparent, easy, and enjoyable. Yes, you read that right.....enjoyable! They treated me with kindness and were so professional throughout the entire process. By far, the best experience I have ever had at a car dealership in the state of MN. Will definitely be a repeat customer.

When I sat down at Patrick Natolis desk, the first thing I said was I am so nervous. Car shopping is scary to me! I looked over and saw he had a photo on his desk of him and his family and immediately remembered my first car shopping experience with my dad. My dad had said to the dealer Whatever she wants, just make sure it is a quality car. She is my daughter.During the entire process Patrick communicated fluidly. I never felt lost in the process. He treated me as someones daughter needing guidance in the car buying process. Everything from the test drive, to the financing (Esther was phenomenal as well) all the way to driving my new car home, it felt surreal and painless.Thank you, Patrick, for celebrating my first Mercedes-Benz. The photos and big red bow made all the difference.

I recently bought a car from the Rochester Mercedes Benz dealership with Dane as my salesperson. He was extremely easy to work with. I felt like he really listened to what I was looking for and didn’t try to up-sell me. He did a wonderful job working around my busy schedule and even drove a car to my house for me to test drive. He was easy to get in contact with and was able to answer all my questions. The financing process was also quick and easy- all the paperwork had already been prepared and ready for me to sign making it a much less painful experience than other car purchases I have made. I would definitely work with Dane and this dealership again.

Very personable staff and beautiful selection of cars

David made my car purchase a smooth and fun experience. David and his team (Angel – Manager) went above and beyond to make sure I had all the info required to make the best decision when trading in my car. I had great support from the team. Highly recommended.

Recently bought a used car from Channing at Mercedes of Rochester, and I have to say that the whole experience at this dealership was the best. From Channing all the way up to Angel the GM it was the best car buying day I have ever had. Will definitely go back.

Worked with a fabulous young man named Nick and what a great buying experience. Nick is kind, knowledgeable and so professional. Ask for him and you will be as happy buying your car as I am. Thanks Nick!

Working with MB of Rochester was one of the most seamless car purchasing experiences I have had. The entire staff was friendly and communicative throughout the process. I worked with Dane, and he was the most knowledgeable car salesman I have worked with as well. I hope to have the chance to work with them again in the future.

Traded in my beloved sports car for a family friendly daily driver. I worked with Dane who was great and treating with the same care as if I was buying a new car. He is super to work with and went above and beyond even in the sub zero cold.

Great experience with Patrick, the salesman. He and the manager had a no pressure approach and everyone I spoke with was polite and helpful. Would definitely recommend to others.

Thank you David for walking me through my first time buying a used car. You were great and very patient and you are still helping me get used to my new (used) car! Thank You

I found it hard to believe that my vehicle required a $2,500 service less than 6 months after it had been brought in for routine oil check/annual service. I was disappointed to hear that the annual maintenance I bring my car in for DOES NOT check for preventative issues... I think the cost of repairs at Mercedes Benz of Rochester is outlandish. They are totally gouging their customers because there are no other technicians in Rochester who can work on these vehicles. Then when I was finally called to pick up my car I was asked if I had saved a coupon that had been mailed to me over the holidays. I replied that I had not. The Mercedes Benz employee informed me that had I saved said coupon he would have been able to give me a $100 dollar discount.... and then encouraged me to find the coupon. I was appalled, this is certainly not the level of customer service one would expect ESPECIALLY at a place like Mercedes. I look forward to the day that I get a new car from a different dealership!

I had a wonderful experience at Mercedes-Benz of Rochester, just wanted to give a shout out to my salesperson David Chaffee, he was very knowledgeable, helpful, and helped me find the right car for my budget. 5 star service!

Hi I have to tell you I had the most wonderful experience at the Mercedes Benz in Rochester. I went in Only with the intent to look at the vehicle. However after speaking with angel I not only purchased the vehicle I was helped through finance with a lady by the name Of Esther who left me with no questions in my mind. I will never buy another car anywhere else..

I spoke with David Chaffee at Mercedes-Benz in Rochester. He was extremely professional and his knowledge of cars was extensive! I was not in the market for a new car. When I am ready to buy, I will definitely go to David.

Prior to my arrival I had spoken to client advisor, Dane Peterson. I had shared with him the vehicles that I was interested in and why. Dane was thoughtful and deliberate, discussing my models of interest as well as suggesting an additional model that fully captured what I was looking for. He sent me links to the vehicles and I was able to view before arrival. Upon arrival, the vehicles were pulled to the front of the dealership for me to view and test drive. Dane was knowledgeable and supportive while we navigated each model and what they had to offer. The information he shared was professional, concise, and without expectation. I never felt pressured to buy, rather encouraged to ask questions to fully feel comfortable moving forward. I appreciated the non-pressure environment and how he valued my time. The experience truly felt tailored to me.

Amazing store! Amazing team!

I got my Cady last week at your placeWas pleasure work with and all I could say is positive.Especially thanks to Nick for be a part of my deal, the guy who is always one step ahead from everyones expectationsPleasure work with....THANKSAll 5 stars.....and if is possible 6 😊

This is a top-notch business with a very professional and friendly staff. They have quality vehicles, a safe shopping environment, and are knowledgeable. After minimal negotiating on a fair trade-in value on my car, I left there a very happy customer with the car that had everything I wanted. Highly recommend Janna, Elizabeth and Brian!

Had an awesome experience. Doug was very helpful and I would suggest his services to anyone looking for a quality vehicle! Thank you and look forward to doing business again in the future.

Out salesperson, Doug Carlson was helpful, informative and a joy to work with. We give five stars to our experience

I have had a wonderful experience with the folks here at the Mercedes of Rochester. This will be the second vehicle I have bought and traded from them and I recommend David Chaffee as the go to guy. He and Elizabeth Berkette have been the highlight the day and without the team work of these two I would’ve never walked out of there with another splendid vehicle. David has made my purchase easier and precise and went down to the T on what I was buying how it would fit my everyday driving. And Elizabeth has worked the magic when it comes to working numbers and getting me a great deal. Thank you David and Elizabeth for your professionalism and your quick work in getting me my new vehicle. I hope you guys will find spectre a new home.

Having struggled through several out of state buying experiences, David Chaffee made this purchase so smooth that I couldnt resist. He made a competitive offer on my trade based on pictures and video, and ultimately I decided to drive the 350 miles to Rochester for my perfect car, without a test drive. The car was perfect, as listed, 100% as advertised. I had a 5 road trip home to get used to my new car, it was great. I feel like David was up front from the start of the deal, willing to work with me on my trade, sight unseen, just like I was with his car, it was a great handshake deal like the old times. I cant recommend MB of Rochester and their staff highly enough!

Im very pleased with how everything went with this dealer. David Chaffee was easy to work with, and responsive to my questions. We live a couple hours away from Rochester, and he was gracious enough to bring us our vehicle. Id definitely recommend them, and will do business with them in the future.

“I had a great experience with Chaning at this dealership! Even though I wasn’t ready to purchase, she was very helpful and professional. I will be coming back and also recommending to my friends!”

I bought my first Benz today from Chaning and Angel. What a fantastic experience! Chaning is so fun to work with, I had all of my questions and inquiries answered with such care and professionalism. I loved working with Esther the Finance Manager, she made everything so clear and transparent. Well done Mercedes Benz Rochester, my family and I will be back.

We worked with Douglas Carlson. We came on a Saturday afternoon. He was very knowledgeable and just a really nice guy to work with. In fact, all of the employees are friendly!

I have been looking for a very specific truck (rare) --a Dodge Ram 2500, quad cab, 4x4, 8’ box, silver and a gas motor.A few weeks ago, on a Wednesday night, I did another online search for that exact combo and found it to the letter, plus low miles (70k).The following morning (Thursday) I received a call asking about when I would like to see it. I said that I would be there first thing tomorrow morning. I took off work to make that happen.Friday morning I received a call that the truck was in their shop getting repairs and they would not be releasing the truck just yet. I received two more calls giving me updates on the status of the truck. I offered to drive the two hours to give them an extra $500-$1000 to hold the truck until they would let me see it. They said that the only way they would reserve it for me is if I paid for it in full without having seen or driven it first.I decided not to pester them about it, I trusted that they would call me once the truck was fixed and released from the shop.I waited a full week, until the following Friday, when I decided I’d better call for an update.The person I talked to said that the truck was sold and that they should have called me because it was even in their notes for that truck. That same day I returned a $12,000 check made out to Rochester Mercedes Benz.This is the first time in over 20 years that I am able to purchase a nice vehicle that I want/like. Gone like a fart in wind.

I purchased a nice used vehicle last night and had a great experience. Our salesman, David Chaffee, was extremely helpful and efficient. I would definitely return for another vehicle purchase in the future.

Wonderful experience dealing with Mr. Doug Carlson (sales) & Mercedes-Benz of Rochester, MN. Communication was quick, clear, and convenient. Customer services was on point. Very pleased with our purchase and look forward to dealing with Doug & MB of Rochester again for a future purchase!

I was in the market for a used vehicle last month, when I came across a listing from Mercedes Benz of Rochester. I reached out to them to gather details about the car, and wanted to know the process in detail since it was an out of state purchase, which I hadnt done before. Mr.David Chaffee, the sales advisor, was extremely cooperative and helpful, and stayed in touch with me throughout the process. He immediately made a video walk through of the car and sent it across to me which was super helpful. When I decided to go ahead with the purchase, and flew to Rochester, they offered airport pickup as well. The communication was really great and I was very happy with the attentiveness and response I received. Overall its been a seamless experience and I would highly recommend doing business with this dealership without hesitation!

Wow! What a great group of people! You can tell that the best interest for their clients is their #1 priority!!Also, Chaning helped me get my loaner vehicle all set up with no stress and fun conversation! :)

Doug was great in assisting me acquire a vehicle from a different state. Process was nice in simple. Dealer sent car in great condition

Great experience! From sales (Angel) to finance (Elizabeth). Top notch customer service by a highly professional and courteous team. Highly recommend!

I bought my car one year ago and have been very happy. Patrick Natoli made my experience great. He helped us find a used car in my budget and I left very happy! Thank you so much Patrick!

Our sales person, Janna, provided us with good information in a low pressure way. So when we left the lot with a new car, we were comfortable that we made a sound decision and excitement that were were driving a vehicle loaded with luxury. Great experience all around.

Great place to buy a vehicle from. I enjoyed working with Dane and even several others. Very polite throught the process but what was really cool was that this car came with GOOD and NEW looking tires. Also the way they cleaned up the interior my relative who drove the vehicle home from the dealership asked me, Is this care brand new? I said its used but they must have really cleaned the car. Mercedez Benz of Rochester takes care of their vehicles, whether they are new or used. Dane is a professional salesman and very friendly from start to finish and even does follow up calls to see how the vehicle is doing.

I had a great experience working with Doug on purchasing my vehicle!! He was courteous knowledgeable and friendly!! I would recommend this dealership to anyone looking to purchase a new or used vehicle.

Easy in and out sale. Dane worked hard to get me the vehicle I wanted with the right payment. He worked through issues with me and made everything as easy as possible.

Such a great buying experience with young man Nebojsa Nick he make me feel like a part of Mercedes Benz family even I purchased a Beautiful Chevrolet Equinox. All recommendations for this young stud.

Had to get my car serviced and had a great experience!! Robert answered all my questions and exceeded all my expectations! Definitely will recommend to a friend

My daughter found a beautiful slightly used car in your lot and left with her owning it tonight! Your staff was friendly and helpful (and speedy) throughout the process! Thanks for staying a bit late on your Friday... We are very satisfied with the service you provided us!

My salesman David was very easy to work with and made the buying experience incredible. He and the finance manager were very flexible and met all of my expectations. I would absolutely recommend David and the Mercedes Rochester crew to anyone.

I had been looking for a clean, used Toyota Tacoma for a few months, and eventually found one at MB of Rochester that they had purchased at auction. I called and scheduled a test drive with David and had one of the quickest and easiest vehicle purchases of my life! While I may never be in the market for a Benz, I will definitely consider MB of Rochester for future used vehicle purchases because of their professional and knowledgeable staff!

Just drove thur lot and saw a GLC300 that caught my attention got out of my winter beatter 08 escape and was looking their unit and the nicest gentleman came up and offered to help never skipped a beat because of out appearance he had a young lady sell us that car and we couldnt be happier

First online automobile purchase experience was really great! Had the car delivered to my home and indeed it was a beauty! Thank you to folks at Mercedes Benz of Rochester 💪❤️

Doug Carlson is the most respectful and honest sales person I have ever purchased a vehicle from. Highly recommend!

Wow! Go see Angel, Chaning and Esther at Mercedes Benz Rochester you will never need to shop another Benz dealer again. They made my experience like no other. I can’t wait to return to get my next lease from them.

I had an awesome experience at the Mercedes-Benz of Rochester! Robin Steger was extremely helpful in finding me the type of car I was looking for. She is very knowledgeable about the vehicles and automobile industry, along with being very personable throughout my searching process. I would definitely recommend working with Robin and visiting this location!

We had a great experience looking for and buying a pre-owned vehicle. We worked with Doug Carlson on our vehicle. He was extremely knowledgeable, helpful, and easy to work with.

Yes, it was an absolute pleasure to work with David Chaffee, sales consultant! Thank you David for the great experience at Mercedes- Benz of Rochester! I am confident about my purchase. Thank you again!Jeanette Morales

Was looking at a vehicle, and they were kind, respectful, and very helpful. We ended up going elsewhere, but made a great impression.

I was in the market for a Jeep Wrangler Unlimited and found one advertised on the internet thru Mercedes-Benz of Rochester. It was priced below other comparable vehicles advertised by dealerships and private parties within 100 miles of my home in the St. Paul area. I contacted the dealership by e-mail to verify the vehicles availability and make an appointment for a test drive. When we arrived for the appointment the vehicle was at the front door of the dealership with a personalized reserved for sign. We were greeted at the front desk, got the keys and went for a test drive. When we returned we met our Client Advisor Patrick Natoli, he answered all of our questions and explained the dealership and vehicle pricing. I wasnt planning to trade our car in because of the low blue book value but after a quick negotiation process we had a reasonable deal. It was the quickest and smoothest car buying experience that I have been through. Thanks you Patrick!

I had an amazing experience with Mercedes-Benz of Rochester. Great Service, Experienced Knowledgeable staff, and an Excellent Value. I couldn’t be more pleased! I will definitely be back. A huge thanks to Angel Maldonado, who facilitated everything and made the process painless!

I really enjoyed working with Ryan to help me buy a car. Very knowledgeable and courteous staff!

I’ve never been treated better purchasing a car, my AMG. The salesmen was Mr. Dittmar, was knowledgeable and went above and beyond. I’ll never go to anyone else to purchase a vehicle. Although, I don’t live in Minnesota I will make a drive to see him, and purchase again. Thank you, Ryan!

I set up an appointment with Dane. When I arrived he was sanitizing his work space and had prepared with additional paper work for vehicles I was interested in. He was very acknowledgeable in the vehicle I had interest in and worked hard to make the process of purchasing a vehicle. I didn’t leave there that day with a new vehicle but was impressed with all the help from Dane and others. Thanks for the information and help

Very friendly staff that that are knowledgeable, professional, and extremely helpful! I will definitely be recommending to others!

Great place to buy a vehicle. Both the salesperson and financial services were excellent to deal with.

Bought used vehicle. We live a few hours away from dealership. Oops the fuel door doesn’t open. Thank goodness for Rock Auto so we could make it home. Who sells a car you can’t put gas into?

The dealership treated me with respect, the sales staff were very knowledgeable, and my overall experience was outstanding.

Excellent Customer Service.

Buying a car is never an easy task. Buying a Mercedes can be even more challenging.It took me 2 months to find the right car and I travelled from Atlanta to Minnesota to buy my Mercedes. Angel (the overall manager), Devon (sales rep) and Elizabeth (Finance) helped me on the task. Devon was excellent, I would probably not buy the car if not because of him. The price was ok, the car was ok. I do recommend the dealer with no hesitation. Good job guys! Points to improve: do not let the customer waiting and a bit more time and patience in the finance part. Also ensure all sales reps perform more like Devon than Patrick.Regards

I absolutely loved the service. David really helped me feel comfortable with my first time car purchase experience and it did not feel stressful at all. I 100% recommend.

Recently purchased an SUV from this dealership and it was definitely a five-star experience. From the initial conversation and test-drive to financing and follow-up, the entire process was very smooth and the service was excellent! Brian was great to work with - very professional, attentive and knowledgeable. I would highly recommend Mercedes-Benz of Rochester.

I would like to say that I had a great experience shopping and buying a truck here. First off the salesman didnt insist on coming along for the test drive, that was great. Once I decided to buy a the vehicle the salesman made it easy and finance was also great. I would recommend anyone stop in and check out what they have. Lots of used vehicles to choose from. I bought a 2017 ram 1500

While I have not purchased from Mercedes-Benz of Rochester, I do know Robin S. is passionate about caring for her customers and I have full confidence that she will work hard to get them into the best car given their unique needs!

Salesman Ryan Dittmar has a passion for high-performance autos, which is why he sells for Mercedes-Benz of Rochester!

Great experience, thanks David!

Loved the service. Ryan was great!

I purchased a vehicle from here back in May. They have had me jumping through hoops for the last 3 months.. Sent me the wrong title, not having me fill out all of the proper paperwork immediately, issues with my loan, with more of their paperwork etc... I am receiving calls multiple times a month for THEIR mistakes....The worst car buying experience I’ve ever had. 10/10 would NOT recommend coming here, they clearly do not know how to do business. Great people, but TERRIBLE at their jobs.

VIP Experience! I just bought a used vehicle from Patrick! He was amazing and gave me the the true VIP experience. After I purchased the car, he helped me set up my Bluetooth on my phone. I really appreciate how everyone in the dealership worked together to accomplish the goal of providing the best service to their customers! I highly recommend them for used and brand new cars!

Great dealer, with great people. They treated me as if I’ve known them for years, and I was a first time buyer!

Last year or about a year and a half ago my wife went to Rochester Mercedes dealership thinking just because it’s a Mercedes it’s gonna be great service and great product so the sales man sold her a under two years old Mercedes with 24,000 miles promising her that the vehicle is in perfect shape and it certified vehicle that means they checked it before they sold itBut that was a lie because we had to take the car back to the shop six times in the first three months that she owned it so now it’s been like I say year and a half maybe two vehicles been at the shop more than 12 times in the messed up thing that every time we take it to the shop we have to pay for repair what ever buy cars from Kohl’s guys never again and I think the reason for that because they took it vantage of my wife because they thought woman donot know anything about cars k the wrong some women know a lot more about cars than men