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Capitol Auto Group
783 Auto Group Ave NE #1, Salem, OR 97301, United States
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Capitol Auto Group
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Jo
Review №1

Thank You so much Capital Auto Group, Gavin Lee did an amazing job. He was quick to catch us as we started looking at cars. He was able to find us the car we were looking for at a great price. He made the process quick and pain free, even staying late to make sure we were taken care of. Ask for Gavin!

Te
Review №2

I saw an ad in Keizer Times newspaper about Capitol Auto Group and was curious as to what they had.Someone came out to greet me as soon as I started to walk to the door. Very friendly, professional, courteous people working at Capitol Used Car Center. Gavin was the name of the gentlemen that helped me and he was great. Fast and knowledgeable about all the different cars. He directed me to the right cars.I made a purchase and the rest of the people were great working with as far as finishing up the purchase. Thanks to Gavin and Billy and Kristin, Capitol Auto Group Used Car Center has another satisfied customer.

Da
Review №3

Came in unprepared, and Gavin Lee Torres got us together. After finishin up with his previous client he found us out on the lot looking for a new car. Gavin lee gave us helpful tips toward buying, and trading in our car. In and out within three hours. The rest of the staff was helpful and polite. They didbwhat they could to get us what we wanted. It was a wonderful experience.

Br
Review №4

I got a used car. And I had for a week. Im an over the road truck driver. And when I came home. The car was having issues. Its been almost 3 weeks now and they have not contacted me at all. So I dont even know whats going on with it.

Sa
Review №5

I had an unexpectedly good experience buying my car here. It was a hot day, masks on inside..ugh. Kristina and me sat outside in comfortable chairs in the shade and did the deal. She was easy to talk to, honest and forthright. We were done in under an hour, Jonas was also easy and quick. Real people, no salesy gimmicks, no pushing, no BS. Straight up easy, quick and good banter. Thank you Kristina! and thank you Jonas! I hope to drive this car until I shuffle out...so hopefully, wont ever see you again, but wish you the best!

Ja
Review №6

It was a great experience. Mario was helpful and patient. Due to my previous experience with buying cars I was a little apprehensive but he made it a painless and even fun experience. Everyone was kind and professional. Overall a wonderful experience. I would definitely recommend coming here for a vehicle.

Sh
Review №7

My daughter had me go to Capitol Auto Group And talk to Billy about buying a car. Gavin Torres was my salesman. I was treated like family. We werent able to find quite what I wanted. So they refunded the money Id put down. They are very professional and go out of their way to please customers. Im very Leary of dealership. Except capitol auto group. I trust them completely. Thanks lee, Billy, and bud

Da
Review №8

We worked with Ken Burbank at Capitol Auto and he was awesome! Jona Castro did a great job helping us finance as well. We will definitely go back in the future.

Ab
Review №9

Im a shop owner and gi ti their Toyota and chevy parts department often. They have excellent service!

Te
Review №10

Bought multiple cars here, also had them serviced and worked on. Always timely and courteous.

Ki
Review №11

Ahtsah has been great help, very easy to work with and is eager to help with getting into a vehicle. He has made the car buying experience very enjoyable!

As
Review №12

Ray was a awesome! He worked hard for us without being pushy at all. He found us exactly what we needed when we thought there was nothing.

A1
Review №13

We had the best customer service the gentleman Juliano Anelli made us feel like we were family he helped me determine what car meet my expectations for my business. We highly recommend them

Mi
Review №14

We had an amazing car buying experience thanks to AhTsah. He was incredibly helpful, knowledgeable, and fun to work with. We did not feel any pressure to buy anything, and he patiently helped us as we test drove several vehicles until we found the right one. We could not be more happy with the vehicle we purchased, and we would highly recommend working with AhTsah when choosing your next car, SUV, or pickup.

Ka
Review №15

Billy is awesome! Would definitely recommend his help to anyone! He was very helpful, appreciate capitol auto having such great employees

To
Review №16

Had to get the wife a little just because I love you 🎁

Ci
Review №17

Nice sales man and associates they were all so helpful if you want a good salesman ask for Chris B or Larry

Ch
Review №18

Scott provided courteous, professional service while arranging for me to test drive 2 Tundra pickups, one scheduled and one impromptu.Its a Toyota dealership, so the digs are nice: big lobby, clean restrooms, lounge with free water, coffee & snacks etc. Pleasant experience all around~ so, if they get in a truck that meets my criteria, I would definitely buy from Capitol Toyota.BTW: good old-fashioned dealer shopping beats Vroom all to hell if youre trying to find the perfect used (or new) car. You can find vehicles online, and actually see, touch and drive them at your convenience, and not have to commit to the ridiculous proposition of a week-long possession with as much as $599 in return fees.

Kr
Review №19

Very nice people and faculty. Great cars and trucks.

Bb
Review №20

Great service! My headlight went out 3 days b4 my schedule oil change and they fit me in to replace it at the same time the day b4 Christmas Eve. Thank you Stephen for amazing service.

Ka
Review №21

Billy is the best! I will recommend him to everyone, always!

Sa
Review №22

Billy was awesome in helping me get into the exact car I wanted. Helpful friendly services through and through. Definitely recommend Capital Auto to anyone looking for a new car.

Bl
Review №23

I like going to Capital Toyota they are friendly and concerned about my needs. They are fast and they get the job done in a timely manner.They have food, coffee and other stuff to eat while you are waiting. The food area is always clean as so is the seating area. The restrooms are very clean. Its comfortable at Capital Toyota on the Parkway.

Sa
Review №24

I had a great experience with Capitol Auto Group. My salesman Dan did a great job showing me my CR-V ajd telling me everything he knew about its history. He worked with Kelly to get me a great deal on my car. I had a very tight budget but both Kelly and Dan worked with me to get me a great car. I am sure that car could have gone for more than I paid for it but I am so happy Capitol Auto Group was so willing to work with me and get me what I really wanted. Thank you Dan and Kelly, you took excellent care of me and got me a great car!

Ji
Review №25

They treat you good plus the coffee is good☕.Did i mention the great cars to choose from.

Ti
Review №26

I took my friends to Capital Toyota. They bought a Corolla for a great price. Easy to deal with.

Bh
Review №27

The remarkable billy was great to work with. It was a very easy and pleasurable experience

St
Review №28

We love everything about this dealership. Most recently, Billy Hamill helped us learn about and test drive Toyotas. He was great. We would work with him anytime. Highly recommended.

jo
Review №29

These guys are great. Dakota and Eric were very helpful and patient throughout our buying process. Always willing to go the extra mile to make suggestions and show me new option until we found the perfect fit. Great experience.

S
Review №30

Kelly Styles and Blake Watanabe And Frannie are the best employees around. This is my second time buying from Capitol Chevrolet. Kelly spent a lot of time making sure to find me a car I would be happy with and all while I had a screaming toddler running around. I would recommend this place to anyone. And if you go there see Kelly! Hes amazing! These guys get 5 stars!!Update* Capitol Toyota. One star. My boyfriend Chase tried to work out another deal with the Toyota side. Worst experience our lives. Nothing like dealing with Chevy. If you can not go to the Toyota side then don’t!!

Sc
Review №31

They were great fast and efficient

Co
Review №32

Had an incredible experience working with Capital Auto Group. Billy Hamill was great to work with and exceeded our expectations. Loving our new Rav4 Hybrid!

Be
Review №33

My salesperson Derek Swartwout was very friendly and helpful. I was able to get exactly what I was looking for. I so appreciated his demeanor and expertise. He is a real asset for CAG.

Xe
Review №34

I really love Capitol and have had mostly good experiences here, especially since my mother used to work for Subaru. However, recently I had a super disappointing experience. Capitol emailed ME and said that since I only have a year left on my car loan, they could get me into a new car. At first I didn’t really want to because, I only have a year left and I don’t desperately need a new car or anything. But I email back and say that I would look at their options but I need it around the same price as what I’m currently paying and they said OK.So I go to Capitol after work, not really planning on a “new” car because my credit still needs work and since I have my current car loan I have that against me. But I go anyways because they said they had something that might work. I get there and the car they picked for me is 2 years OLDER than my current car and has high miles. I say no. Then they get me into a brand new 2020 Impreza which I know I cannot afford. But they check the price and come back and tell me it’s $70 over my monthly limit, which is close to twice what I’m paying now. I say I can’t do that.THEN this guy comes out, who does the financing and he’s asking me why I can’t pay this money and that he got me such a great deal. I’m 25, work and do school full time and live on my own. I can’t afford something that is over half of what my rent is. It’s just not smart. He then says something to the effect of “I see you have some credit cards, you could put a bigger down payment if you use those.” I’m shocked, because that’s so stupid and I spent so long working to pay off my credit cards. He continues haggling with me and I’m so fed up that I say “you cannot haggle with me, these are my limits.” So he leaves and I’m feeling stupid because I knew I couldnt afford it and I’m feeling patronized and feeling bad for not buying something that will put me in further debt.All in all I left feeling like I had completely wasted my time because I KNEW I couldn’t afford it and they knew that as well before I came in. I’m not saying I’ll never buy a car from then again but I’m for sure not ever dealing with him again. It’s so rude to ask what someone is doing with their money and to pressure a 25 year old into a purchase that will stretch my income so thin is pathetic.

IS
Review №35

Pablo Barrera helped us get into a 21 Corolla xse and its awesome daily. Thanks to Pablo and the finance department for dealing with me.

Ja
Review №36

Rubens customer service was outstanding. He was courteous, patient and answered all our questions. This was a no-pressure buying experience. He and Mike Asman gave us a great deal on a used Kia and we love the car! Frannie was efficient with the closing details so we didnt have to sit through a long, drawn-out afternoon. All in all, a great customer experience!

Ci
Review №37

Great experience Thanks Toyota 🥰

Ar
Review №38

I purchased a Nissan Rouge and I am very disappointed. I was pushed to buy when I had specific requirements that were not met. AND... I get home and my son-in-law informed me it has been wrecked! This is NOT on the carfax. I feel betrayed and would never recommend a women buying on her own. Thanks a lot Capital!

Al
Review №39

Very slow service. I was quoted 2 1/2 hours for completion. Its been 4 hours and only 2 of 3 items are done. Now I have to reschedule an appt to get the third item done.

jo
Review №40

Said might be 1 1/2 hours and got us out in 45 minutes. Plenty of drink choices and ok comfortable seating while you wait.

Sh
Review №41

I purchased a new vehicle from Capitol Chevrolet more than a month ago. The windshield was defective and has yet to be fixed! No one has called with updates. I have had to call weekly with no results. In my experience the customer is NOT put first. Extremely disappointed in my experience. I suggest driving a little distance and go to another dealership.

Se
Review №42

Good people to work with. Angel Padilla was very helpful and I can tell he cared more about me than about selling a car. This was my family’s 5th car from Capitol.

Te
Review №43

I had the pleasure of working with Joel Easton. He patiently showed me any of the cars that I gave him criteria for that I was interested in. I found Joel very knowledgeable, courteous and professional. I feel that he went above and beyond to find exactly what I was looking for. I appreciate that he didnt waste my time showing me cars that I was not interested in. I found him very personable and I enjoyed his company. I highly recommend Joel Easton.Alice Vincent

Na
Review №44

I spoke to Gisel, I believe she’s a receptionist, she was so sweet and very helpful! Gisel answered all my questions and I was pleased to be helped by her. So happy this business has such great employees!

Ry
Review №45

The car we came to look at was already wholesaled and they didnt update the website! Waste of a hour drive!

Jo
Review №46

Today I purchased a beautiful acura from capitol. I shopped around quite a bit before buying. About a week ago I went in and looked at some cars with Tristan z.He was extremely helpful and very honest about any questions I had. Didnt feel pressured to make a purchase. Ruben sold me the acura and was also very upfront and honest and super friendly! Toward the end of the buying process when signing papers in the back the lady who went over warranty options and gap insurance did make me feel kinda pressured to to get the most expensive warranty and when I declined the warranty her attitude toward me kinda changed. But overall would recommend this business!

Ju
Review №47

Great place. People here are friendly and professional.

Ca
Review №48

Super easy experience. Stevie is great! :)

da
Review №49

Best service ever!

Ma
Review №50

Excellent free bananas

Ka
Review №51

Nice people friendly.

Da
Review №52

Good service.

Information
18 Photos
52 Comments
4.3 Rating
  • Address:783 Auto Group Ave NE #1, Salem, OR 97301, United States
  • Site:http://capitolauto.com/
  • Phone:+1 503-585-4141
Categories
  • Car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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