Bri and Trevor were amazing to deal with, Terry was hilarious to talk with and Everyone was quick to ask if we wanted any water or something to drink. Feel like i was a complete headache given that did a few things out of process/order, but still they were accommodating and jumped through hoops to make sure i was taken care of. Id recommend them to anyone looking for a vehicle. Thank you guys so much!
I never felt rushed to make a decision or pushed like I have at most other dealerships. I was given the time I needed to find the car that fit my needs and price range the best. Tyrone, Trevor, and Jasmine made my car buying experience a dream! The gentlemen in their mechanics department are also very patient, informative, and honest. 10/10 would recommend. I absolutely love my new car and will definitely come back in the future for any car purchasing needs.
I gave my wife money to put a down payment on her vehicle of choice hoping the dealership wouldnt take advantage of the lack of knowledge of an inexperienced young beautiful lady. Fortunately, she has a husband whos highly knowledgeable in automotive and mechanically inclined. She will be driving back to Salem from grants pass again to figure out a solution. If they really pride on their reputation, than they will suggest a better vehicle, than a 2004 jeep grand Cherokee thats over $7000 with issues that is predicted to cause problems and malfunctions in emissions and fuel economy. Im a businessman and so far I can vouch this company of good business. I will give an update on the review for this company depending on the outcome unfair contract that they believed to be a reasonable deal. I also visited their website and found much better deals they shouldve offered for that same price. I would call you Dan but I dont believe thats necessary. This is an issue with a simple solution that deserves a better review and rating than what we are currently giving.
It was a blessing to be assisted today by Trevor. His customer service is outstanding. This dealership works with you every step of the way. Has a great feel through the process. I understand the business of selling a car, but this transaction was beyond that. They made me feel like family.
These guys are awesome they really helped me out when I was in a tight spot and needed a vehicle ASAP!! They sold me a great vehicle at a fair price. Will be going back to them soon for another vehicle. They were so respectful and treated me great even though I didn’t have a lot of money to spend. Can’t thank them enough. Seriously the best experience I’ve had dealing with a dealership. This is one time going with the little guys is just a better option.
Everyone was very courteous, although it took time, we felt financing was thorough, and were very satisfied! Buying a car as is can be stressful but they offered a limited warranty for an additional charge that was very helpful! Thanks to both our salesman Josh and Trevor in finance!
Went out of their way to help me get a great deal on a new car. Made sure I was getting something I truly wanted and knew the entire history of the new car. Very transparent and trustworthy! Would recommend to anyone looking to get a car, they have a wide variety of different kinds of cars and I never felt pressure to pick something on the spot.
These guys are all amazing! I was in need of a car, and they did everything they could to make it happen. They were straight up with me the entire process, and also very very personable. I would recommend this lot to anyone and everyone.
Bri and Terry were unlike ANY car salesman Ive ever met! They had a genuine care as to what we wanted and were looking for. They were extremely professional and felt more like talking to a friend than a car salesman. Our credit was less than perfect but they went above and beyond to get us approved. I HIGHLY HIGHLY HIGHLY recommend buying your car here! Terry offered great advice on ways to fix our credit as well as buying a house. They are grade A in my book! And will get my business again when I buy my daughters car!!!
I can’t imagine I would be able to find a dealership that I was more comfortable shopping at than Creative Credit. It was my first time financing a car and the staff here all helped keep my nerves to a minimum, I really felt like a part of the family! Bri took one look at me and knew exactly which car would be the right fit for me in an instant (I only ended up looking at the one car, it really was a perfect match!). Trevor made sure I was taken care of on the financing end as well and that everything would go smoothly. You’re more than just a customer here and it shows with every interaction you have with the staff.
I bought a Toyota Highlander here. They company has been amazing. Bre & Trevor did an amazing job getting me into the car I wanted. Thank you. I will recommend you to friends and family in a heartbeat!!
This place is cool! I went there looking for a $4,000 car and they recommended me a $10,000 car for the same down payment. The people are very relatable, too.
I really needed a newer vehicle and I tried 6 other used car dealers in the Salem area and I was told that I couldnt qualify for financing. I was referred to Creative Credit & Auto Sales, and Trevor got me in the vehicle I wanted and got the financing approved in less than a day. Trevor, Tyrone and Terry were Great to work with. And I never felt pressured by them. I would recommend them to anyone who is looking for a vehicle and has difficulty finding financing. I bought a 2007 Chevrolet Suburban from them and I am more than happy with my experience and the staff.
Bri was an amazing car sales person. I went there knowing what SUV’s I wanted to look at. One wasnt not there but had more miles but the one I really like was there. I tested drove it and with the help of Bri and Trevor I was able to purchase my 2005 Toyota Highlander. I just love my new car . Thanks guys I will for sure shop there again in the future 😁🤩
Very helpful people! Came in looking for a car and they made sure i left with one! Will recommend
Can’t thank the people at Creative Credit fir making buying a car such a great experience. They went over all the paperwork with me patiently and I ended up getting a beautiful black Jeep. I would highly recommend them. Thanks again everyone at Creative Credit 100% satisfied!!😀😃😄
I had a great experience with Bree. In fact she found us a vehicle that not only meets our needs but exceeds our expectations in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.
Jeff was really awesome and got us a car in our price range and let us take our time to choose.
Straight to the point and helpful. All informative and got me a deal I was really happy with.
Great place to buy a car. They treated me very well. Bri found me the car I wanted and they work wonders with financing! I have a low score and Trevor still got me approved with no down. Great service. If you are looking for a new ride check here first. They will treat you right!!!!I love my 2008 Dodge charger RT
Bought a new truck from here and it was the best car buying experience Ive had. Brianne was very helpful with the buying process, and Trevor is the finance master.
Tyrone, Trevor, Terry and Alva are such down to earth, dependable, trustworthy professionals.. My needs are always met when I purchase vehicles from them.. Ive bought 3, and my family still owns all 3!!! Everyone Ive sent to them has been satisfied.. I dont leave reviews regularly but after my last experience here, I figured its the least I could do!!! Thanks guys!!!
Worked with Bri on a specific auto interested in. Bri was very helpful without being pushy and followed up on all questions. Pricing was good and they worked with me to make the process enjoyable without the pressure Ive seen at other dealerships. Thanks
Wonderful place with great customer service! They are super friendly and try there best to get you what you need with the lowest price possible. ELVA who was our car sales person was great, super nice, friendly and doesn’t mind a million questions she’ll make you feel safe and secured! Really great person to work with. Trevor who’s the general manager is super professional but can joke around and not make the work space so firm. He will/both will(Elva/Trevor) break a leg trying to get the best outcome for you. Overall wonderful experience and I’d come again let alone suggest to friends/family.
Super friendly and professional. Made the buying process super easy.
Very friendly and helpful. Found the car that I wanted at the price I wanted. Clean and comfortable office. Would recommend them. 👌
Trevor and the team were very polite and easy to deal with! My car runs great so far and Im confident if I ever have any issues they will help me! Thank you :)
Sold me a 99 for 2200, told me a/c was good and will last me years because parts are easy to find. Well parts are scarce. So called them up and asked to speak with owner and received the usual well have the owner call you response. Owner never called. Didnt last a day before it overheated and took strong arm style steering to turn. Found out it had zero fluids. Now have spent over 2600 on repairs to get it running only to have to sell it for scrap due to it not running, over heats within 3 miles, all tubing leaks and stutters at any speed over 25 mph. Also be aware they have told me that oregon has no lemon law by any employee spoken too. Forgot to mention this trevor I spoke with said he would let the owner know yet reading reviews trevor is the owner and just a real jerk.
GAVE ALL MY DETAILS FILLED OUT CREDIT APP FOR A 4K OR SO CAR SINCE THEY CLAIM TO WORK WITH REBUILDING CREDIT BUYERS WITH LOW OR 0 DOWNPAYMENT. DIDNT EVEN RECEIVE A REPLY BACK. THE LADY WHO ANSWERED THE CALL ORIGINALLY DIDNT SOUND VERY INTERESTED IN HELPING TO BEGIN WITH.
They were really nice and didnt try to sell me something I couldnt afford. They found me a vehicle i liked and could afford. Were upfront about their vehicles. Over all, I was very happy when I drove off their lot.
Amazing service, very friendly and helpful, very flexible with test drives and rates. The mechanic Joe was very friendly and super helpful
My fiance and i have been to several different car dealerships and this has by far been the BEST experience. Great staff, Bri helped us and she was extremely friendly and wasnt over bearing. Will definitely recommend to family and friends.
I bought a Nissan Sentra there from Bri, and I was so afraid I would feel pushed into buying something super expensive that I wasn’t coming in for originally,. and that wasn’t the experience there. Both Bri and terry made me feel like family and like I was at home. I went to several other dealerships prior to this one and they are for sure a winner in my book now. Trevor worked hard with the banks to get me approved with my bad credit also. They deserve a 10+++ star review!!!! Thanks guys!
I purchased a 2011 Honda Pilot here back in June of 2020, they were great about help with financing and the sale, but when going over the vehicle we found that the rear window had the defrosters detached and no hydraulic arms, they agreed to take care of it but it wasn’t in the actual sale agreement so I just had to take them at face value. After emailing back and forth over a few weeks and trying to get them to schedule a time to get it done they eventually just stopped responding to my emails altogether, guess that was easier for them....now being the middle of wonder I am paying for this, and it’s no fun opening that rear glass without arm assist. Otherwise would have been a 5 star review.
Great experience buying a car here. The service were very friendly and were always willing to help out.
Great experience start to finish -- and I drove away in my dream car, a beautiful Subaru Legacy!! Terry my sales rep is the nicest salesman ever, no pressure at all, great caring service. Trevor the finance guy is a credit genius! Go see them FIRST!!
Sold me a good car for a really good price. Nice people that take care of you.
I dont usually have good experiences with car dealers but these guys are awesome. They worked with our unique financial situation, got us a sweet warranty which has paid off and saved our butts with informing us about a recall on our vehicle so that we didnt have to pay anything. Its been 3 years of legit service. Especially Trevor...that guy is awesome!
I have bought a couple cars from Creative credit, always been pleased. Trevor is the man to help get you in to what you want. No pressure or trying to make you buy something you dont. They work with make sure you like your purchase and are there for you every step of the way. Honest good service and always willing to work with a customer.
Creative Credit Auto was seriously the right choice. I was able to get in, get the car I wanted, and they even bought my old 2004 and helped me get into my 2008 Avenger. The thing is a beast, and it was priced just right. Tyler really helped me out and was courteous. If you end up buying a used car, give this place a shot and ask for him to help you out. I will be telling all my friends to check out Creative Credit Auto.
Terrible customer service. learn to treat people with respect.
Just want to say, I have had my Honda CRV is Awesome. Elva.Terry and all Thank you RadioIs working. 🗽🗽🚗
It was quick simple and they are all friendly Trevor is a great guy
More and more lies from this place I took pictures of the car before returning it as well as the fact I didn’t drive it 4,000 miles I didn’t even have it for 3 weeks I’m sorry your company is full of such liars that you believe your own lies I left my sons bottle a can of formula some stuff in the door and a piece of paper in the trunk your employe actually took the key out of my hand before I got to ask to use your trash and than I messaged her and she wrote what I left in there so again trying to make yourself look better also I don’t appreciate you deleting my reviews I will keep posting it so people know what you guys do and also as well as you guys trying to Blaine the bank it’s not anything with the bank
The sales people were super helpful and friendly. Not pushy and made it an overall enjoyable experience. It was nice to be able to do business without feeling like a pawn in the game of chess.
Trevor was great help nice place to get a car
I recently bought a 5 series bmw from this dealership. I have worked in sales before and do not just automatically trust that people are telling the truth. I recommend this dealership though because throughout the process of buying the vehicle they proved themselves to be trustworthy. There were some mechanical concerns I brought to their attention, and everything was resolved satisfactorily, and I was treated with respect. Their own mechanic did an awesome job taking care of issues I had brought up and they gave me a loaner car while my car was in their shop. Im really happy with the car.
Friendly, trustworthy, honest people. The owner will go above and beyond to help someone get into a reliable vehicle. I have purchased 2 BMW x5
Today was my first experience financing a car and Trevor made it the best experience it could of been! I went in knowing I don’t have the best credit and he was able to make it work. He was completely honest and upfront about the open recalls on my model and gave me all the info to get it fixed for free. Would definitely recommend!
I feel as though this is one of these dealerships that actually provide us with the exact reasons we dislikes “used car salesmen!” Simple task as far as calling back in 10 mins for over the course of weeks seem to be the norm, and a simple lack of keeping your word is something and communication seems to be strongly lacking from this dealership I strongly recommend trying 1 or the 100’s of dealerships in the state of Oregon because this particular one lacks integrity
Nice sales employees, really helped me get a truck, really great management!!
These guys went above and beyond !!! Very straight forward about the car we were interested in ... We came from out of state they made the process was very easy and made it a very special day for my daughter who just turned 17 and bought her first car ... We got a great deal and super happy with the customer service we defiantly will be checking these guys out again next time we are looking for a vehicle !!!
Excellent service, very friendly and willing to go the extra mile for you! Will recommend again and again.... Thank you!!!
Couldnt even call us back to say we were declined financing. Sent a letter after 1.5 weeks of silence and ignoring us.
They are scammers and steal your money
I bought my 2012 Chevy Traverse almost a year ago I wanted to wait to write a review to give it some time to make an honest opinion since buying a used vehicle is always a gamble. I absolutely love my Traverse no problems still to this day it runs perfect like cutting butter with a hot knife down the road it’s a perfect vehicle I actually live in Medford Oregon so the sale was mostly over the phone and Trevor was fantastic very helpful and professional even the owner Ty who had to call me a few times was fantastic and professional I can honestly give a full review and say I would buy another vehicle from this place I trust there business and they care about your business. I had a mechanic go look at my traverse before I bought it there was something wrong with it however, Creative Credit fixed the issue right away with no hassle and within a week I had my vehicle delivered to my home. I would highly recommend this dealership to anyone looking for a vehicle and although I’m sure all their salesman or woman are amazing I worked with Trevor so I recommend talking with him he will work with you answering all your questions with kindness and professionalism. Thanks Creative Credit Autos for my amazing Chevy I still love it and it’s still running GREAT!!!!!!Side note= people need to realize buying a used car is a gamble it’s not always the dealerships fault if a used vehicle isn’t perfect if you want a perfect vehicle then buy one new however, this dealership went over and beyond for me when we found an issue with my vehicle fixed the issue 110% and to this day my Traverse is running great.
Amazing people that truly want to help get you the vehicle you want.
Good experience buying my first Car.love the people i dialed with
I went to creative Credit auto knowing my credit wasnt that great. Tyrone, and Trevor both bent over backwards to get me a deal and loan on a car I love. Then when the car had issues, they again went the extra mile to get my car fixed. I would highly recommend them to anyone.
Bought my Mercedes here and they were great. Tyrone and staff have a great selection of cars, they went above and beyond to help me find what I needed, get the title sorted, and also even helped to find someone to buy the Jaguar I was also looking fo sell. good people here and great service. recommended.
I purchased a vehicle on January 28th 2020 and I had the pleasure on working with Trevor and it was one of the best experiences I have ever had in purchasing said vehicle.Trevor worked with us on the deal even though it was a complicated situation. He was able to make me feel comfortable happy and leave the lot with what I wanted and needed as far as a vehicle. I highly recommend this dealership and Trevor himself as an employee because he is great at his job.
Absolutely horrible. We bought a vehicle here and had problems from the get go with the check engine light. They couldnt get it fixed. Now the engine is dead. WILL never recommend this place unless you want to buy a LEMON that will break down.
Bought an SUV here last year. Had a great buying experience then. So I came back when I was interested in financing. Unfortunately they didnt want my trade in because I had too much negative equity still owing on it. Which is more than fair and I understand. However, they were able to still get me approved with a lower payment that I can work with. I greatly appreciated Trevors knowledge when I was test driving the different cars. Dan is really great as well. I definitely recommend these guys. They will work with you to get you in the car you want at a great price.
Bought a car in 2018, very next day found out the transmission was completely toast. tried to bring vehicle back and they said nope. these crooks are in the pockets of united finance who gladly gave me the money to buy this lemon. i tried talking to united finance. but the manager is pals with the owner of creative and he said sorry. now they want 10,000 for a car i drove for 12 hrs. all of these good reviews they have on here all fake. complete crooks.
Wonderful people and they helped me out so much
I recently purchased a GMC Yukon from the folks at Creative Credit and have nothing but positive reviews about this dealership. If youre looking to shop not only local, but at an establishment where theyll shoot you straight, this is the place. Thanks Trevor and Tyrone for the great truck!
Had a great experience at this dealership. I stopped by just to look at a Jeep Ive always wanted and a couple hours later, I drove home a Jeep Grand Cherokee Hemi. All this was thanks to Trevor and his exceptional customer service he provided me with. I always like to shop around and get the best deal I can possibly find but Trevor got me the car I wanted for a price I liked with a great finance terms. Therefore he saved me time and money. Couldnt be happier with this deal!!!
The owner Ty and Trevor were awesome, not pushy at all. Their cars were priced well and they let me drive the car I ended up buying for 2 days before I made my decision. Definitely worth checking out
Your reply to my first review is a nicely painted picture......but the facts are.....i was informed it was only a solenoid that needed to be replaced....when really it was the entire transmission. And if your company is all about there customers.....then why when i came back the very next day did you not help me......i wanted a car that actually worked but instead your partner over there at united finance told me too bad that the deal was done....and it wasnt even 24 hrs yet....now im being sued for a car that never drove but 2 days....if you cared about your customers then you would of made it right....bottom line....either way you would of made the sale just would of been nice to actually of gotten something that worked.
Great customer service and all. Good selection and great quality cars for sell. Even when my car had issues they offered me a loaner car and paid for the issue my warranty did not cover. And it was not a cheap bill but they care about there customers. And will definitely not leave you with a LEMON 🍋. I definitely recommend them if you are in need of a car. If we are in need or another car we will go back to Creative Credit and Auto Sales with no hesitation.
Smaller dealership with one salesperson so please be patient. But the experience was good, lower overhead means better service and prices. We got a great deal and Trevor worked his butt off to make it happen.
Trevor is so awesome at getting you into a car that doesnt break the bank and fits your lifestyle. He by far an asset to this company. I recommend you check them out before going anywhere else!!! I recomend them to anyone and everyone!!!
Family bought 3 vehicles in the last 2 years. Tyrone, the owner and Trevor, sales manager are by far the best. They are always looking out for you, the customer. Best place by far for a vehicle. The only place I would recommend
They were all great, and helped me when I needed it most. Thanks guys!!
They got me in my dream car, BMW X5, for an unbelievable price. Trevor and Elva went above and beyond. I cant recommend this place enough
My experience with Trevor at creative credit and auto was AMAZING! He helped me not only find the car I needed and wanted, but he also helped me get approved to finance it! It was a painless and easy process and I couldn’t be more greatful!
Tyrone seems like a stand-up fella.Good selection, especially for a small lot.Found a car and they were reasonable to work with on the deal.Id go there again.
DO NOT buy a car from these people!We bought a car over a year ago and it has been nothing but problems!We had the car 4 months and the engine went out we had to replace it and now the transmission is going out. All we wanted was a good reliable car for our family and thats NOT what we got!
Trevor and Dan were amazing and helped me find the right car and what I needed! Even through all the trouble we had getting everything together they still stayed happy and very helpful! Thank you guys for all your help and the amazing car I have now! Highly recommend!!
We absolutely love buying here!!! Tyrone,Trevor and Mani are awesome at helping you get into the vehicle you want. If you have not been here I absolutely recommend it to all my family and friends!!! They are all friendly and easy to talk to.
At first glance-- I questioned if buying a car from here was a good move. After meeting the guys, I learned this isnt just a chop shop dealer and they are actually trying to provide quality vehicles to their customers. after buying my truck from here I took it into Chevy for a detailed look over; and they confirmed everything they had--no issues. Safe and great buy from a local--small--but growing used car dealership.
Great family owned business! The people who work here are great and friendly. They were able to help me out when I really needed it. Weve bought from them more then once just because of their great service and values.
I highly recommend them to everyone! With their help I got financed for a beautiful car at a fair price. But best of all it was a wonderful experience! Zero pressure! Thanks guys!
By far the best used car dealer experience, Tyrone and dan are very honest and fair! My experience was quick and easy. I felt great leaving knowing, I would be back. I would recommend anyone shopping for a used car to stop by creative credit first!
Had an amazing experience here. Had a very smooth process with the testing and purchase of our first vehicle thanks to trevor helping us through all the paper work and explaining what everything ment to us.
I have purchase two or three cars from Tyrone. I actually went to Oregon when he moved up there to get my daughter a car. He has been nothing but professional and up front about everything. Im heading up there again in a year to get my son a car. I trust him and his product. I highly recommend him .
Wonderful service. I have bought two cars from them and had a terrific time. They make you feel very comfortable and not hassled.
Really helpful staff! They managed to get me a really good deal! Highly recommend them, thank you so much Manny, Trevor and Joseph for all your help!
I bought my 2008 Honda Odyssey from this place I brought it home 2 days later a started leaking Power fluid I called them they told me to take it to their shop i did but they told me a will cost me 800 to fix. I had to fix it my self and on top of that the automatic door were not working. It was not worth it. Their warranty never worked. I felt like I wasted my money.
I bought a truck from them and the process was easy and painless, got a great deal on the truck too! But, there were issues with it a few days after which made the truck un-drivable. To my surprise, Dan and Tyrone stood by the sale and had the vehicle towed to their shop to look at. They offered to take care of the repairs for me and even worked with me to do some additional work while the engine was open to prevent future issues. They really turned what could have been a terrible situation into a great one!
I had the very best experience buying my car from this dealership. So helpful, they worked with my credit and got me approved no problem. I would recommend anyone I knew wanting to purchase a car to go see them!
Nice people to deal with! The owner,Tyrone, smart,nice to deal with and the cars are priced affordably! I would advise friends and family to purchase their next car, there,we did!
Great staff and excellent service!!!!
We just bought a Volkswagen Touareg from Creative Credit & Auto Sales. In & out in 30 minutes! Trevor was very helpful giving us info on the car & Manny was very low pressure. We got a great deal on a beautiful car! I would recommend them to anyone.
Trevor was simply amazing. He worked hard to make sure that we went home with the vehicle we wanted, he was honest, diligent, and easy to talk to. We will definitley be coming back! Thanks again.
Overall a great dealership. They will do whatever they can to help you get into a vehicle. Definitely recommend this dealership for anyone that is looking for a vehicle.
I Bought a car here the first of April and i have to tell evryone it was the best experience i have ever had buying a car!! Very Easy, great guys to deal with.. Oh and i Love My new Car!! Thanks Again guys