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3G Mobile
2535 25th St SE, Salem, OR 97302, United States
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3G Mobile
Comments
Ab
Review β„–1

Definitely a place to go! I was in a pinch and Thankfully they had Samsung parts in stock! Great customer service and! Able to fix my phone under an hour and be on my way. Recommend for android phones πŸ‘ŒπŸ½

La
Review β„–2

They dont carry the screens for the new most common phone like thats absurd

Vi
Review β„–3

Better than buying a new phone. Great people.

ro
Review β„–4

Great service and a better price than other store I checked to replace my iPhone battery. If I have any phone problems, they are where I will go.Highly recommended.

Ma
Review β„–5

They had okay service and got the job done for an okay price, and it was the only place that could do what I needed, however they took over a month to get the part after telling me it would be done in a week, then in 2 weeks, then they called back on week 3 saying they can’t do it because they don’t have the part and so I had them hold on to the phone until they got the part and it still took a week after they got the part to fix the phone. And there was glue all over the phone and the plastic screen protector had huge bubbles all over it. Very frustrating. Definitely not coming back unless I absolutely have to.

Ja
Review β„–6

I had a problem with my cell phone. It was 100% user error. I was afraid I broke it, or was about to break it. I brought it in, 6 minutes later its fixed. They refused to take my money. Theyve totally earned my business.My girlfriend has been there as well and recommended their service.

Ti
Review β„–7

Always Great Service had everything I needed

Je
Review β„–8

I came in with water damaged phone and they said that there would be an upfront 65 dollar fee and a 2-3 day time span to fix it so I paid the money and left it there. I came back 3 days later and got my phone back and it was working but the same night when the phone ran out of battery, it would not turn back on or charge. I was very annoyed because I had just gone 3 days without my phone and the same night it stopped working again. Because they dont open on weekends so I had to head on over to batteries plus bulbs and they took my phone in without any upfront charges and tried repairing it for 2 hours but couldnt fix it and they said that the whole entire phone was bricked and there was no way it could be repaired. I ended up having to get a new phone and the money that I spent here was wasted. These guys are pretty good and professional but if you have long time water damage plus an old phone, I would recommend not taking the risk and just get a new phone.

Jo
Review β„–9

Dropped my Iphone X at the park, half the screen didnt work, couldnt unlock the phone or do much of anything. Took it to Geek Squad at Best Buy, they told me it had water damage and only thing I could do was get a refurbished one for $550....I took it to At&t (my carrier) they tried a couple things and still nothing....I was faced with about 20% of a phone unless I wanted to fork over the $550.Out of curiosity I brought the phone to 3G, they fixed it no problem for more than half the price (no water damage at all).These guys helped me out, no muss no fuss.

ju
Review β„–10

Helpful but may return πŸ”œ

Br
Review β„–11

I went in to fix the back of my iPhone 10xs and they said to leave a deposit and they would call me when the part got there. Days went on and I didn’t get a call so I called multiple times and asked what the status was and they kept saying they didn’t have the part. A month has gone by and still no call from them so I call and ask for a refund for my deposit and they say they won’t give it to me. I would not recommend very unprofessional

Do
Review β„–12

Very friendly service people

Li
Review β„–13

Best experience dealing with tech experts for phone or otherwise! They did a wonderful job putting a replacement battery and backglass for my LG G7 thinQ!!! Definitely the 1st and only recommendation!

Ma
Review β„–14

The employees were very polite and nice.Went in to get a GALAXY S8 screen replacement.They told us β€œWe didn’t catch the crack on the back in time, and we broke it, so we’re charging you 35$β€œ for the mistakes caused by the repairer overlooking the crack. But we paid for it. We could pay for it, but we had a set price at the beginning, to change it because of that was ridiculous.As well, The front facing camera is permanently blurry, and the volume up now does not work.Thank you for your service..

Pi
Review β„–15

Service from employees is rude or untimley...

Sh
Review β„–16

I took my phone in here to get the screen fixed. As I took it in the guy was telling this lady that a piece of glass in her phone cut one of the wires in her phone and that in fact it no longer was working.So I left my phone there and I come back and the guy is telling me the same story he was telling her when I dropped it off in the first place. My phone no longer works because of this β€œprofessional” business. Just be aware

Li
Review β„–17

Went above and beyond to find the parts needed to fix my phones

Do
Review β„–18

These guys are great, excellent repairs & advice, great prices & service. We’ve used them several times and gotten more use out of several devices. Highly recommended if you need a phone or tablet repaired!

Da
Review β„–19

Amazing customer service and expert quality of work from some really great and awesome people. Brought my PS4 to these guys and they are just stellar!Definitely will be recommending these guys to others!

Bo
Review β„–20

Have had occasion to deal with these folks a few times over the last couple of years. They have always been very helpfull and nice. Yesterday they were able to get my cellphone to charge properly in just a few minutes and sent me on down the road no poorer than when I came in.

Pa
Review β„–21

3G Mobile is wonderful.. I had damaged my phone screen.. I had 3 questions, can you fix it? how much? how soon.. before I asked 2 & 3 he answered them.. phone was fixed in less than 2 hrs and at a great price.. Customer service is great, information is great, a pleasant place to do business. We have done business with 3G for more than 17 years and they have never let us down. Visit them when you need phone repairs or accessories.

Je
Review β„–22

Absolutely thrilled with the help I got! The service was quick and helpful. I really appreciated their advice and benefited from their expertise!

Fe
Review β„–23

Great service!Fast!

TH
Review β„–24

Oh my God they are the only shop in town that opens at 8 a.m. all the other shops open around 10 to 11they are also cheaper than most other shops and Chris and his staff are excellent and very knowledgeable and polite I I told my friend and he told me thats what he goes I took my phone in around 9 and howd it back at 12:30

Ma
Review β„–25

I went in late on a Friday with an absolutely shattered iPhone 6 screen, to the point where glass was falling off the face. These guys were super courteous, fast, and made sure that everything was secure when picking up your device. They had my phone done, same day, faster than they quoted me, and at a great price. Im so glad they were recommended to me, and Ive been telling everyone how great they are.

Ni
Review β„–26

3G has saved me several times! Chris knows his stuff and explained things so I could understand it too...also just saved all my boyfriends pictures and info from his old phone. If you need quick, honest, reliable service @ a reasonable price, this is the place!

Je
Review β„–27

Highly recommend! Ive been in several times with various family members phones, and have never been disappointed with their service. These guys are helpful, honest, and very reasonably priced.

Am
Review β„–28

They saved my phone and my wallet this weekend. Battery had expanded in my S7 and they got it fixed and working like new in an afternoon. And for a very fair price - especially compared to the price of a new phone! Definitely the place to go for fantastic service at a great price.

Da
Review β„–29

Domingo and his team are excellent. Ive been going there for laptop and phone issues for over a decade. Always so professional and courteous. More than fair!

Jo
Review β„–30

I’ve been coming here for roughly five years. Chris and Domingo are amazing st getting great product in and repairing product that you likely were careless with. Unlocked phones, brand new condition phones, also accessories! Try them out if you don’t want the hassle of payments on your β€œplan phone.”

Za
Review β„–31

Took in wifes phone because it stopped turning on, I dealt with Chris and he was very professional and courteous. He quickly laid out the possibilities that he thought it might be and costs associated with each. He diagnosed the problem quickly, turn out to be a bad repair from another repair place. He got my wifes phone working the same day, and if we ever need anymore repair work done on a cellphone we will be back.

a
Review β„–32

Great, quick and up to date on new phone pieces

ro
Review β„–33

Domingo has good knowledge. I will continue to go there πŸ‘

Br
Review β„–34

Just went in there to buy a Sim card key, they opened it for me for free and gave me a key to take with me. Excellent customer service and a nice clean storefront! Highly recommend!!

Ju
Review β„–35

Do not buy a used phone from these people!!! They are not good people to deal with. I bought my girlfriend an I-watch for her birthday but didnt realize her phone was too old to work with it. She was excited about it and wanted to use it so we went to 3G Mobile to get a used I-phone 5S. First off even though the phone is obsolete and had only 16g memory they wanted $149 and would only go down to $134 because they said these phones fly off the shelf. I bought it only because my girlfriend really wanted to use her watch. When we got it home we realized it hadnt been wiped and had other peoples contacts and personal info still on it. In addition it wouldnt run the required updates to even use the phone so it was useless. I rebooted the phone over and over and tried on iTunes but the phone would not even show the required updates. I got another phone and decided to take it back the next day. Then and only then did they say no returns. i said hey this phone is a mess and wont even update I just want my money back. He said no!! I could leave it and they would put it on the computer and try to get the updates working again but no refunds. I told him I bought another phone and I do not need this one now. There response sorry no refunds. I gave up left the phone and they managed the next day to run the updates somehow. When I came to pick the phone up I asked again for my money back and they said no. I said will you at least buy it back I dont need it. Then he said Ill give you $60 when I had just paid $134 yesterday for it and they had just told me they sell fast. I would throw this phone away before I would sell it back to this company for $60 when they should have just refunded my money. Anyway I would never advise anyone to buy a phone from these people. They are not reputable and are not customer friendly in the slightest. I would give them negative stars if I could. Do not buy from this store!!!!

Br
Review β„–36

This place is awesome. I brake my phone regularly. I think I’ve brought it in 3 times in the last year. Finally my phone bit the dust for good. They went above and beyond to help me. I’m so grateful for everything they did.

Ch
Review β„–37

I went there in the earlier part of the day to get a new battery for my 6S. Because I was most likely the 1st or 2nd person in for the day, he was able to get my phone done in about 30 minutes. The price was fair and he even did a little cleaning while he was inside the phone from some water damage. Super happy with my experience.

Da
Review β„–38

Very great service and great price too! Cracked my LG G5s screen and they fixed it like new in 3 or less hours! I recommend this place! Thanks for the good service!

Da
Review β„–39

I had never had my phone repaired at a shop and have always been wary of phone repair shops. The staff at 3G Mobile are top notch. Both employees I interacted with were very kind and straightforward. They charged a very reasonable rate to replace my cracked camera lens, and when I found some particles causing light black spots in the image after the repair they took my phone back the next day and did a full camera clean for no charge - no questions asked and no attempt to shift blame. Great customer service.

Ja
Review β„–40

Chris at 3g mobile is awesome he was able to replace the screen in my phone after 2 stores couldnt seem to get it together enough to even start the repair. I called 3g and they got me right and and re places my screen. I recommend this place over anywhere else Ive had to deal with. Their customer service is awesome!!

Da
Review β„–41

Domingo is a first class guy very helpful,highly recommend 3G

Jo
Review β„–42

Fixed my galaxy s6 when I cracked the screen. Very quick and finished by their deadline. Called me several times with updates to give me a warm and fuzzy. I will recommend them to anyone who needs phone repairs

Su
Review β„–43

Above and beyond helpful, both on the phone and in person. They explained the problem thoroughly and gave me options and advice for solving it.No such thing as a stupid question! When I needed a new phone, they have a good selection, well-priced. They gave me a very good deal. Weve used 3G several times for both phone repairs and replacements, and will go back again.

Be
Review β„–44

Customer Service was Excellent! Priced right, quick turn around, no hassle! Technicians are very informative and knowledgeable and were up front about glitches and manufacturer updates (causes and affects) to software and devices. Hands down, this is the place to go for any issues with your new/used iPhone. Thanks 3G Mobile.

Da
Review β„–45

With 3 kids we have issues with our phones often. The staff are extremely knowledgeable and prices are excellent. I needed to have a repair on my volume buttons as one was stuck and causing my phone to stay in safe mode. Took my phone to a competitor for a quote. They quoted me 3 times the price as 3G. Needless to say I went with 3G and was very happy with the repair. Thanks to Chris there for his great service!

Li
Review β„–46

They are fantastic guys that know what they are doing! They always fix my messes and keep our electronics going! Great service! Thanks!

Mi
Review β„–47

Replaced my screen for Pixel 2xl. Looks like New. Thank you!

Su
Review β„–48

I did not know about this shop until l screwed up my phone and had no idea how to fix it. The AT&T store gave me their address, l went there and they fixed it quickly and easily, thank goodness. Highly recommended.

Cl
Review β„–49

I am very pleased with service from these guys! My phone wasnt going to ship on time and they actually drove it all the way to my house that was a 4 hour round trip. Excellent customer service, you guys should be proud. Thank you once again

Si
Review β„–50

Had a great experience. These guys are knowledgeable and professional. Chris was awesome and helpful. Highly recommend.

Ke
Review β„–51

Hands down the place to go for GREAT cell service! From the black gloves, loaner phones, great customer service and prices to the calm assistance you get when youre in a pure panic because something is wrong with your phone! Thanks again guys!

wa
Review β„–52

Awesome service! Friendly and very helpful.

Sh
Review β„–53

LOVE THIS PLACE!! Their phones are less expensive, they always back up their product and the staff is great! Chris will always give an honest straight up answer to product/carrier questions. Just last week my daughters IPhone 5s broke. My carrier tried to force the purchase of a new phone, when I called Apple they wanted $260 to repair it. Chris saved me the hassle and fixed it for around $100 and its never worked better. They have earned my business time and time again. Ill never go anywhere else as long as theyre in business. THANK YOU CHRIS & DOMINGO!!!

To
Review β„–54

Best phone repair in salem. They are honest, fair, and very nice.

Br
Review β„–55

So this was a while back but I remember it vividly. I brought in a phone with a cracked screen, and got it replaced for a fair price. When I got my phone back it kept shutting off on its own. I called them (not sure who I talked to) and told them about the problem, and asked if they would take a look at it. The person spoke to me like I was an idiot and trying to scam them, and they offered to fix it at cost. Frustrated with the response I opened up the phone just to see if I might get lucky. I found that the wire that plugs into the battery wasnt connected securely enough, pushed it snug, and it worked fine. They could have looked just to ease my mind, but wouldnt, and who knows if they would have charged me or not. 3G Mobile has lost my business, any referral I would give any one, and most importantly my respect.

Al
Review β„–56

Staff was awesome!! Good service. Informative

Ch
Review β„–57

I so appreciate the crew/owner Domingo at 3 G Mobil...Any need with my I pad, cell phones etc...is taken care off not only with courtesy but genuine care...is am usually full of questions and they are just precious and grant me their time and full attentionThank you...staff at 3 G MobilStop in and visit them

be
Review β„–58

They were great working with me with my problem with my Kindle. Trouble shooted and told me what was wrong . Friendly and courteous.

Da
Review β„–59

Quick turn around and very knowledgeable. They stand behind their work and went above and beyond with my cell phone repair. Thank You

Ke
Review β„–60

Very helpful!

Ch
Review β„–61

Above and beyond customer service! Needed laptop screen replaced, they replaced it and a lot more for only $100. Very friendly staff and they are on top of it!

sa
Review β„–62

I want to Thank 3GMobile for working so hard on my iphone 7 which crashed after I did the newest update.Domingo especially fought for me and was able to get my phone replaced.. Chris was kind understanding and I can only tell you how blessed I am for their help! They are a truly honest and caring business who will work hard for you...their knowledge of how to fix phones is unbelievable! Their wonderful helpful attitude is so rare in this world today...Definitely a business to be trusted...

Ka
Review β„–63

My 4S Iphone was put in a washer machine for 1 hr. Immediately I put it on a dryer vent & in a baggie of rice and silica gel. 2 days later I took it in to these guys who explained $35 was for attempting to get it working and their labor. I would have just gotten a new phone had it been more as I was pretty sure it was DOA. I decided as a precaution to change all passwords that my phone had apps for & to write down the serial number. They allowed me to have a loaner phone, very old, no frills, but I was glad to have anything actually.They explained it would be $35 whether they were successful or not. I reasoned that if I took my car in for the transmission to be overhauled and the mechanic told me on removing it it needed a new rebuilt one, I would have to pay the mechanics time. I did not expect any results, actually. I am ecstatic that they did what was not possible otherwise. Thank you Domingo and his asst. I am absolutely thrilled. Siri and everything is working perfectly and although there is a slight opaque mark from the washer detergent, its not too noticeable, a small reminder not to get this wonderful phone wet ever ever again!I love this place and would highly recommend them!

Ni
Review β„–64

Great service. Best mobile shop in Salem.

a
Review β„–65

Great customer service. They do great work. I would recommend them to anyone

Mi
Review β„–66

Ive recently had some bad luck with cell phones. 3G came to the rescue. They where kind and quite helpful. I would recommend this place to anyone before buying a new phone or trading yours in.

Br
Review β„–67

Chris and the staff at 3G are fantastic! They fixed an iPhone in an hour at a fraction of the cost of a new phone. Super friendly and competent...what more can you ask for?

Pe
Review β„–68

3G mobile has been extremely accommodating and helpful every time we have used this business. Expert and kind staff, we would highly recommend them for all your mobile needs.

Ad
Review β„–69

Called for a suspected power button issue on my Nexus 5 that wouldnt let my phone turn on. They fixed the power button but it still wasnt working. Then they found water damage from a year ago, cleaned it off and now it works fine! Just want to give a big thanks to these guys that I can keep using my phone rather than have to wait until I can afford a new one.

Do
Review β„–70

They have fixed our IPAD, and both of our phones, my nephews phone. The are awesome and they call later to make sure everything is still working good. I constantly recommend them to friends and family.

Ke
Review β„–71

Sprint told my daughter that her cell phone could not be repaired due to water damage. I took her phone to 3G, they looked at it and thought that the charging port was probably bad. 3G ordered the part and we picked up the phone today; it works perfectly. Thank you 3G! If your carrier has told you that your phone does not work due to water damage, and you dont think it got wet, take it to 3G and have them look at it. If it has gotten wet take it to 3G immediately and have them try to fix it. They are great to work with. Thank you again 3G!!! ken

Mi
Review β„–72

The cost of fixing my phone was a lot less than the insurance deductible. They did a great job, and I have no complaints.

Ty
Review β„–73

I took my phone in to get fixed a couple weeks ago and I could not be more impressed with the service and treatment I received from the guys at 3G mobile. I had a difficult situation with my phone and they worked with me to help me get the best possible outcome. I will definitely steer any business I can their way and will use them again!

Da
Review β„–74

I dunked my Samsung S3 in water in a boating accident and the touch screen quit working. I called the shop, and they said to get it in right away and they have had good success fixing this problem. They were upfront and said they couldnt guarantee a fix and would charge me $39 even if it didnt work. It was worth the risk to me, and I had them go ahead, and got a call that evening that it was fixed, and the touchscreen has been working fine since.

Ja
Review β„–75

They are very knowledgeable here. Great assortment of used, reconditioned phones.

Ca
Review β„–76

I had two ipads with cracked screens. These guys were awesome! Fast and nice.

Be
Review β„–77

Had my charger port repaired they didnt contact the speaker when they put it back together took it back in took me a week to be able to pick it up when I did they hadnt repaired it I insisted on just having my phone back when I opened it there was on open screen that was going to delete all information on my phone worst experience ever I would recommend having a child you tube the repair & fix your phone before trying to have them work on it

Wi
Review β„–78

These guys are legit, they are the epitome of customer service, which is rare nowadays. Wouldnt take my phone anywhere else after their help

El
Review β„–79

A month after getting my new phone from Sprint it stopped working Sprint told me 1400 to replace it... 3G Mobile took it and found out it was only 50$ fix. Great service! They really saved my life!

An
Review β„–80

TL;DR: tech wizards fixed my bricked Moto X2 for FREE!!!I found my old 2012 phone in a box while moving, turned it on and it was still working great. wanted to give it to my 9yo as babys first phone so i formatted it to its factory settings and locked myself out from it permanently. i took it too these guys as my third option, they got it up and running in about 10 minutes, i asked how much it was gonna cost me and they said it was free!i dont know when im ever gonna need them again, but if i do they will be my first choice

Pe
Review β„–81

I work for a cell phone company and speak with over 300 customers a month. I used to recommend them as an alternate option when they had no insurance. But after my own personal experience they no longer get my free advertising. I called up for some product information and Diego got on the phone and presumed to tell me that I probably couldnt afford it. Just like that... Maybe he was having a bad day? I felt he was rude and unprofessional,but they just lost a ton of local referrals and gained a major detractor who will happily voice my negative experience with every customer I speak with on my end of the business.

Je
Review β„–82

Went above and beyond fixing my cellphone. Excellent service

De
Review β„–83

Great service and prices on used phones, replacement parts and repair. Never a bad experience.

mi
Review β„–84

Professional, courteous, timely and very direct about their policies that protect them as well as their customers. I like the way they do business!

Ch
Review β„–85

If you have problems with an Android device, 3G Mobile is the place to go. On two occasions, they have fixed problems for me one in software, which they gave me a vital clue to work out the problem. The other was a hardware problem caused by a misaligned socket, and my poor eyesight. The fixed the phablet immediately, for an amazingly low cost. They will work on Tablets, phones, and even desktops and laptops. The technicians there are friendly and know their stuff. I could not be happier with 3G Mobile.

Ca
Review β„–86

The staff was helpfully and knowledgeable. Got a good deal on a used phone for my son.

Lu
Review β„–87

Twice Ive needed phone help, went to them for that repair help and thier honestly saved me time and money and they didnt make a dime. Good integrity and I will always recommend them.

Ve
Review β„–88

There computer systems was not working.They said the whole network of teambile wasnt working atm. Other then that service has been fine. The Tmobile was the one on Lancadter and Silverton.

Ro
Review β„–89

Great....he tried to be as cost effective as he could fixing my phone

de
Review β„–90

Works great now. Very happy.

Da
Review β„–91

Very cheap work. I had my phone screen replaced there 2 months ago and it started peeling off. When i went to take it back today they said that they wont fix it. I paid $125 for a phone screen that came unglued 2 months later. Will never recommend this place again

Ri
Review β„–92

Will recomend 3GMobile phone repair, they did a great job fixing my phone..

wh
Review β„–93

Absolutely quick and amazing service. Chris was exremely knowledgable and was able to help me nice and fast! I highly recommended to anyone needing mbole electronics repair for quick and fair service! Thank you again guy s:) you did such anamazing job

Ja
Review β„–94

Good experience. Month later repaired phone works like a champ.

Ch
Review β„–95

Domingo and staff are very helpful and have reasonable prices.

Je
Review β„–96

Ive gone in a couple times and the guys always go above and beyons every time, well worth the money for their quality and knowledgable assistance.

Ma
Review β„–97

Good, polite guys. Everything i bought there still works.

ka
Review β„–98

Brought my phone in to to have the charge port fixed, they had it done in just a couple hours! Awesome service

M
Review β„–99

Did a good repair job on my phone.

Mi
Review β„–100

They removed something stuck in my phone’s charging port after two other places had failed.. for free!

Information
42 Photos
100 Comments
4.4 Rating
  • Address:2535 25th St SE, Salem, OR 97302, United States
  • Site:http://techrepairexperts.com/
  • Phone:+1 503-370-9708
Categories
  • Cell phone store
  • Computer repair service
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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