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Capital Pawn
3335 Commercial St SE, Salem, OR 97302, United States
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Capital Pawn
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Ka
Review №1

Had such a great experience today at Capital Pawn. My husband purchased a Dewalt mitre saw and my 12 yr old purchased a HP chrome book. Both were at a great price and a discount on top of that for their Anniversary sale. James was the gentleman that helped us with the computer purchase. All staff were friendly, knowledgeable and did a wonderful job in answering any questions. Store was clean, items were beautifully displayed and signage ( prices, specs) was visible. I perused the handbag selection and talked with the associate who was sprucing up the displays. She was kind and was fun to just chat with. The handbags were elegantly displayed and they have a wide selection of designer brands. We felt welcome and enjoyed our shopping trip. The best pawn shop I have ever been too thus far. We will be returning soon.

Ke
Review №2

Wow! I didn’t know what to expect going in other than a couple of Internet reviews, which were all good. I was interested in selling a wedding set. Service was fast, professional, fair. Service staff are all knowledgeable and really invested in their business and job. They have a cool selection of all kinds of things. Store is clean and good quality products.

Di
Review №3

James is the man! Very helpful and knowledgeable. Easy to work with. Josh was also very helpful in assisting

Do
Review №4

First walking in for a pawn, I was nervous. Elliot had made the whole process easy and unstressful. After coming back I had the opportunity of speaking with Cassandra over some pieces of jewelry, she was very knowledge about the items and such a sweet woman. James did his job with outstanding enthusiasm. Overall the workers are very big about putting the customers first and they will definitely receive my return business

Ma
Review №5

Everyone there is great! Very personable, educated and helpful. Definitely a great shopping experience! Thank you!

Ke
Review №6

The guys here are awesome. Theyre always friendly and always go out of their way to ask me how Im doing when I go in. They also seem to be pretty good at taking my money but idk whose fault that really is.

De
Review №7

ELLIOT IS THE BEST SALESMAN!! Please refer for him, he gives the best deals and great costumer service!! I will be coming back soon (: thanks Elliot

ty
Review №8

Super good deals on high quality items. $300 fishing pole for $15 mint condition.

ra
Review №9

James was very helpful and assisted me with a purchase of a few new handbags :)Thank you very much!

Ni
Review №10

James and Josh were solid in helping me get a new shotgun today 🤙🏼

Ra
Review №11

That James is so great! Hes such a card! I greatly appreciate their knowledge and prices as well as expertise in their knowledge of all things pawn Hes way smarter than Elliot. That guy was weird.

De
Review №12

Everyone there is super knowledgeable and very friendly. Prices are very reasonable and they have a great variety of item to look thru. Great place, will definitely come back.

Sk
Review №13

James was very personable and helpful. Great customer service.

BC
Review №14

This place makes me feel like I am back home. Josh, James, and the entire staff welcome you in with a friendly greeting. Because I am trying to start a small business, I am currently using their layaway program to purchase some dream items from their stock. The Skull Candy headphones, digital camera, and chainsaw I purchased all are top of the line and affordable for a single parent. Best prices + best customer service + down home BBQ recipes = my loyal business always. Love you guys...never change! Capital Pawn stickers aaaall over my Chevy...best in town...hands down. Do not miss out on the deals and the family business atmosphere...go today.

ma
Review №15

Got a saucy pendant 🔥🔥 James was a very nice man

Pa
Review №16

Excellent customer service! Very personable.

Br
Review №17

I have had good experience getting decent prices for items that I’ve sold or purchased. Elliot was easy to work with, no BS long negotiations.

Ju
Review №18

Jason was very help quick and professional would recommend them anytime

Na
Review №19

A great experience! James was very helpful and personable. First experience and I would highly recommend.

As
Review №20

Went here for our first pawn shop experience. Nice people and nice quality items. Will definitely be back!

Ca
Review №21

It was so easy and now I will have a Coach purse. It will mine at the end of the month. She was so nice and helpful. Thank you so much ❤

Ca
Review №22

Great place! Staff is very friendly. Looks really nice after their remodel. Very modern. Good deals!

St
Review №23

James was very helpful today, very kind knowledgeable great attitude friendly an welcoming environment. Great deals for items when in need. Tha I you very much for all youre time James!!

Lo
Review №24

Excellent team here @ Capital pawn. James was extremely helpful and kind especially when I had came in 20 minutes to closing. Helped me find what I was looking for And was very knowledgeable in is craft. Wouldn’t go anywhere else. Great people, Great deals.

Su
Review №25

James was very lovely and friendly. Very straightforward and knowledgeable. Highly recommend his service!

Cr
Review №26

My experience was great. Very friendly and gave me no hassle and I got a great price for my item I sold.. I would recommend anyone selling any item to come in....

St
Review №27

Always amazing customer service. Such fun and kind workers. Always smiling and willing to help. Lots of great stuff to purchase from them.

Ja
Review №28

Was very helpful with selling gaming console. Gave me top dollar for it. Would definitely recommend.

Na
Review №29

Came in to get some silver and James hooked us up!!! Cassie was really sweet and helped us pick out a nice necklace too. Thanks Capital Pawn for being AWESOME!!!!

Am
Review №30

Long time costumers! Staff is always incredibly friendly and welcoming. Always go above and beyond with service. Josh and James are definitely the guys to help you out! Thank you for being so great! We will definitely continue to shop with you all!

Ma
Review №31

James is one of my favorite guys that works at Capital Pawn. Hes very respectful and always kind. Definitely worth a visit just to interact with him!

Li
Review №32

Awesome to work with! Great selection and helpful. Store was clean and very positive experience. Will gladly return!

Mi
Review №33

Nice selection to choose from! Guns, instruments and other equipment, even some stuff for housework. Might find something you like.

De
Review №34

I live in Florida and recently visited the store in McMinnville while visiting my sister. I can honestly say I had the best experience! The ladies that helped me with my jewelry I was needing to sell were super knowledgeable, friendly and efficient. They gave me top dollar for my rings and I was very impressed with their offer. I also perused the store as they were taking great care in making sure all of my jewelry met their quality standards as well. They have lots of great items for sale in their shop and some of the jewelry they have for both men and women is absolutely gorgeous. I highly recommend visiting Capital Pawn if you are considering a loan or sale of something. They will definitely treat you right! I look forward to visiting them again in my future travels.

Ka
Review №35

Elliot was so nice let me hold off till payday witch was two days away.

du
Review №36

I have been a loyal customer for years. I absolutely love this place and everyone that works there. The staff here helpful, friendly and kind

He
Review №37

Great customer service!!! We bought bags AND firearms. Great conditions on products and great prices. We got help from Cassandra and James- both fantastic!!!!

Am
Review №38

Capital Pawn is always a good place especially when youre needing a quick loan! You have exactly 2 months to pay it back in order to get your item. If not, they get to keep and sell it. The place is pretty big and has a huge variety of things to look at! Luxury brand purses, shoes, down to budget friendly items. A place that has something for every walk of life 🙃10/10 recommend 👏

Ab
Review №39

Love this place. All the staff are helpful and knowledgeable. Josh, James, and Cameron have all been very helpful. My place of choice for fire arms.

Za
Review №40

Nice shop, good stuff, and fair prices. Great customer service, and James was super helpful and attendant. 10/10 would go again

St
Review №41

These guys are always so chill, especially James and Cameron ;) and were willing to go beyond to help me meet my goal. Ive been coming here for years and Ive always been treated fair here unlike a few other pawn shops in Salem... :/ But big shout out for these guys and I love their renovations!

Bo
Review №42

Great customer service, Elliott and his coworker were so nice and friendly They walked me through the process with no problems. Super fast and very Reasonable. Thank you guys

jo
Review №43

Came in had a really good experience. Staff was super friendly and quick.

Ty
Review №44

Great service. Great people. Highly recommend this place

An
Review №45

My Son took me to the Albany Oregon location and the service was fabulous. I am looking forward to returning. I did purchase an item and the fellas were so helpful. Thank you for having a awesome store in Albany.

De
Review №46

I have never had a problem with the staff here. And James a big help to me

Ke
Review №47

James was extremely helpful/knowledgeable and made me feel comfortable with my purchase.

Ry
Review №48

Remodeled and looks very nice. Friendly staff. James introduced himself and was very helpful. Defiantly worth checking out

DC
Review №49

1st time at the new store, wow ! Great Service ! Great Prices ! The owners Adam & Beth are awesome with great Business Ethics. Love the Commercials they do. Great Family owned Company. Thank you again

Ma
Review №50

Hey yes that guy James was awesome got me what I needed check these guys out!

Me
Review №51

James was extremely educated and helpful. He answered all my questions and was super kind and patient. Would come here again!

Aa
Review №52

These guys are pretty awesome and funny guys. Always hook me up when I need it.

Ja
Review №53

Super helpful! Had exactly what I needed! Will definitely be back for more!

Ch
Review №54

Great service! Elliot is great, and James is extremely nice, always trying to get you the most for your merchandise!! 👍🏼

Sh
Review №55

Staff is very helpful and nice. Pleasant place to stop in at.

Ma
Review №56

Everytime I come here I always spend way more money than planned they always have what I’m looking for the staff is very nice an helpful James was very helpful and helped me buy my fist handgun today i highly recommended coming here

Ic
Review №57

James was wonderful and very helpful! Great place see James

me
Review №58

I absolutely love the customer service and how friendly they are. Always welcoming and always make you feel right at home. I would recommend them to anyone and everyone :-)

La
Review №59

We have never been in a pawn shop before. What a great experience! I think we’ll definitely go back.

El
Review №60

I tell ya that James and Cameron are a laugh riot. I appreciate everything they do. I will definitely be back for my discount. Go Raiders!

Ms
Review №61

They gave a fair price on my item and the service was good

Ju
Review №62

Josh was amazing showing me all about the guns and ammo in the store. Will to help with any questions I had.

To
Review №63

Ive purchased numerous items from Adam and his staff in past years and always nothing but professional courteous and knowledgeable attention. Two years ago I made a major purchase from Elliot. Last Saturday from Josh and today my biggest purchase yet from Salena(sp) along with James. Again, nothing but professional and courteous attention through and through. Very accommodating too - within reason of course.BTW, Capital Pawn makes it a point to research and do background checks on many of the products they sell. Its added assurance to me and my buying confidence. I highly recommend Capital Pawn.

Jo
Review №64

I w bought a lot of items from this store for the past few years and am always happy!

Tr
Review №65

These guys are the best! Such great customer service. If you need a loan or just need a handbag don’t hesitate to walk in.

Ma
Review №66

Awesome place awesome employees hilarious guys fun to talk to amazing experience highly recommend going to, to buy and sell for sure

As
Review №67

Ashley Dawn was very helpful and I got exactly what I was looking for! Highly recommended! Thanks Capital Pawn 😀

Jo
Review №68

This place has great prices on their guns, treats their customers the best, and has cheap ammo. Definitely coming here again!

Me
Review №69

Cassie and Jamie’s was vary helpful and we left with everything we needed!

JA
Review №70

Capital Pawn shop downtown Portland does give very fair loans on my gold and diamonds. Their customer care service is very good and they worked well with me when I was late making a payment. They sold me my gold back when they did not have to. They also have a good variety of jewelry at good prices. Thanks Capital Pawn.

Me
Review №71

Cameron was very helpful. He did great. He even stayed longer for uw

Ga
Review №72

Great service ... James was super nice and my husband bought a watch at a killer price. Far more trust worthy then buying on line from a stranger.

Or
Review №73

James was very Helpful on my first time in no complaints what so ever

Li
Review №74

Best experience, very friendly people. James was such a awesome person. I will be coming back.

Ma
Review №75

James at capital pawn has been extremely helpful with helping me pick out different pistols and learning about what would fit perfect for my hands and just in general giving me info on multiple different guns great guy knows his stuff about guns very recommended ask for him when you come here ask for James

st
Review №76

Great place to go and check out all types of cool items great service

Co
Review №77

James helped me get a good amount on a loan to where i was happy

Ge
Review №78

Very nice staff and very clean store, good selection of stuff as well

Jo
Review №79

This place is awesome.always treated with the most respect and quick service.they know there stuff and very friendly.will definitely come back.

Cy
Review №80

James was over and above exceptional. He took several calls from both me and my husband. Very patient and knowledgeableGave him a 5 star bc there wasnt a 10.Wonderful experience!!😄

Ja
Review №81

Simple as can be, Josh and James were laidback but also more than happy to help answer a quick question! Will be back when I can!

Ke
Review №82

The guy James was helpful and very nice thanks once again 😀

Ro
Review №83

Very friendly, very helpful and not pushy! Great experience!

Fr
Review №84

Everyone in the store very helpfulA lot of good stuff to buyLove the variety

Ti
Review №85

Took in a few watches to sell, James and Adam spent some time researching them and have me a fair offer, Id come back again!

Qu
Review №86

Helpful customer service. Very professional, not shady at all

Mi
Review №87

Amazing experience! I was blown away from the superb customer service. This is hands down the best pawn shop in the Salem area. They have my business for sure and I recommend anyone to check their store out!-Mike S

Is
Review №88

Amazing service! James was great to work with and the new hire was awesome!

Am
Review №89

Elliot is very nice and got me more money than I asked for yayyy!!!

Ti
Review №90

Very professional staff. Was given a tour of the location and has a vast number of item ranging from electronics to firearms. Happily returning in the near future!

Ch
Review №91

James was amazing! Great customer service. Very easy process.

Br
Review №92

The deals are sweet, james helped us out with amazing deals! Definitely coming back!!!

Jo
Review №93

James and Josh at capital pawn are we’re great very knowledgeable and great customer service helped me with a gun purchase definitely will do business here again highly recommend best pawn shop in town by far

Pa
Review №94

James and Elliot were a blast to works. Thanks for y’all hospitality! I recommend!

Ma
Review №95

Good selection of items, organized to find things pretty easily, friendly customer service. Great overall experience

jo
Review №96

Was an easy experience coming here. Got a decent offer for my buddy’s safe.

Ti
Review №97

Dealt with James and he went above and beyond to assist me. Best place to go!

Ce
Review №98

Told my husband he couldnt get a gun. James had other plans, left with a gun. Husband is happy and I get brownie points!

Tr
Review №99

Really good details about their stuffs, James at the Capital Pawn is extremely helpful helping me to choose a perfect pistol for protection for myself

Tr
Review №100

Great service very nice staff james was very helpfull and so was josh

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3335 Commercial St SE, Salem, OR 97302, United States
  • Site:http://cappawn.com/
  • Phone:+1 503-385-1394
Categories
  • Gold dealer
  • ATM
  • Diamond buyer
  • Pawn shop
  • Gun shop
  • Handbags shop
  • Jeweler
  • Jewelry buyer
  • Jewelry repair service
  • Jewelry store
Working hours
  • Monday:10:30AM–6PM
  • Tuesday:10:30AM–6PM
  • Wednesday:10:30AM–6PM
  • Thursday:10:30AM–6PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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