DRIVETIME,IN SAVANNAH G.A. I WILL TRY AND MAKE THIS SHORT,IN THE BEGINNING WHEN WE WENT TO PURCHASE THE CAR THAT MY MOM LIKED AND LOOKED UP ON THE INTERNET,THE CAR WASNT DETAIL AND THE MAIN THING THE SEATBELTS WAS MOLDED OUT, WELL AFTER THEY TOLD US THE CAR WASNT SELLABLE CAUSE THEY COULDNT GET NO ONE TO DETAIL THE CAR,WE DECIDED TO LEAVE WITH NO VEHICLE, AFTER 2 WEEKS MY MOM WAS CALLED BY THE SALESPERSON AT DRIVETIME TELLING HER THE CAR WAS DETAIL,SO WE WENT TO PURCHASE THE CAR ON MY MOM BIRTHDAY 9/11/2021 ON A SATURDAY, THE PASSENGER SEATBELT STILL HAD MOLE,MY MOM DECIDED SHE STILL WOULDVE LEFT WITH THE CAR,WELL MONDAY MY MOM DECIDED SHE WOULDVE WIPE DOWN THE CAR INSIDE HERSELF AND LOW AND BEHOLD THIS IS WHAT SHE FOUND N THE GLOVE COMPARTMENT,NOW I CAN GO ON AND ON ESPECIALLY DUE TO THE FACT THAT WHEN MY MOM CALL UP TO DRIVETIME 2 DIFFERENT TIMES,THEY IGNORE HER ON BOTH CALLS, SO I SAID I WOULD DO A REVIEW CAUSE THATS WHAT I LOVE DOING ANYWAY...
Got rear ended yesterday. Pretty sure total loss. After leaving the hospital today I walked across the street to drive time. Not only was I not acknowledged while walking the lot I came inside for someone to say can I help you? I responded and said yes Id like to see a car. There was only one on the lot I liked. He proceeded to ask if Ive done anything online. I said no. He said ok... Go ahead and go on there and do the credit application..... Now... Let me ask.... Why would I do a credit application if I dont know if I like the car once I get in it? He then told me that there wasnt anyone who could help me. Really?? So you just want to run my credit when theres no one to help?? I sell cars for a living. That is not customer service and that gentleman literally let a 10k+ down payment walk out the door in a 27k car. I think i need to work at drivetime. I would sell all the cars because I know how to treat people.. Theres no drive at drivetime.
Omg where do I began!!!! Well this has been an amazing journey going through this process of purchasing a vehicle with Drive Time. Everyone who helped me with this process was so friendly, kind, and genuine especially my sale representative Latoya Gilbert, I would recommend her to my family and friends anytime! She helped me from the time I started looking for a vehicle on day one until the day I purchased 3 days later. She was able to finance my vehicle to the payment that I wanted and was able to get the interest rate dropped down tremendously. I really truly appreciate her, the managers, and entire staff for making my first purchase experience the best one that I could ever have!!😁🙏🏽❤️
Jazmine Warren was amazing!!!! She really looked out for us. She had great energy and conversation. Really made sure we had the best deals for our money and would definitely recommend going to see her!
Latoya Gilbert was amazing, patience and fast! She took her time, narrowed things down for me and today I left with a car I WANTED! Thank you so much! I appreciate your customer service
The service here is great and everyone here is friendly. Honestly this was as painless as can be, the crew in here are amazing at what they do. Got the vehicle my wife wanted with no pushy salesman I will send more customers their way.
Working with Mr. Tierre Coley was absolutely pain free and a speedy process. Even though we ran into a couple of snags with a few forms of documentation, we was able to fix the problem a secure a vehicle that’s actually worth financing. Could not have ask for a even better representative or salesperson. Great Job and keep up the great and superior Customer Service and Customer Satisfaction!!
Latoya was very friendly and exhibited excellent customer service! The process was smooth from start to finish. I highly recommend!
I had a great experience purchasing through DriveTime in Savannah. I got a great deal. I got a solid The DriveTime service, personnel, and the time it took was great. It was efficient and quick. Yhey didnt give me a hard time in any way. Everything was clear and it was an overall great experience.
Customer service was great! Everyone was very helpful. Although we purchased our car during the busiest time of year, the wait was not long at all!
As soon as I walked in I saw Latoya and she helped me immediately! She praised me for having all of the documents we needed. That made me feel good and well prepared. The process did not take long at all and she helped me make up my mind because I am so indecisive lol. If you’re needing a new car go to DriveTime in Savannah Ga and ask for Latoya Gilbert.
Had an amazing experience purchasing a car, thanks to Tierre! He is personable, funny, and really worked hard to find the perfect car for me. The entire process was a breeze and I didn’t feel rushed or ignored, despite them having an office full of potential buyers. All of the ladies working at the desks were so nice and pleasant to work with as well. Thank you so much, Tierre! You were absolutely wonderful. I am so happy with my new car! Would 100% recommend going to DriveTime to find a vehicle.
Jazmine Warren showed great customer service on today. She helped me find something nice that would fit me! Thank you so much.
My experience has been amazing. Ms Cleopatra has been very patient.Also went above and beyond to help me get the car I wanted. Thank you so much Ms Cleo
I had A great experience with Miss Jasmine. We left drive time with a vehicle for our daughter for college and the price was very, very, nice. My next vehicle will be coming from drive time.
Great customer service! Very easy process! Lee Gloyd was the customer representative that helped me and I have to say she was the best! She answered every question I had and gave me details for everything!!
The representative Jasmine was very helpful and patient with me as this process was a bit nerve-racking for me. She carefully walked me through each step of the buying process and I was able to drive away with a great vehicle!
Jazmine was terrific throughout this entire experience. She made getting our car such an easy experience. We love it & thank you so much for your help!
Excellent Great sales personnel. Enjoyed the car buying experience. I highly recommend Drive Time.
Adrian provided the best customer service i’ve ever experienced today ! His personality and energy made the visit better than I imagined; even though he was multitasking between customers, the wait time didn’t seem long and we were all processed quickly. Thank you ( : & stay goofy !!
Miss Jazmine Warren really showed great customer service and was very helpful with explaining the details of paperwork. I enjoyed my buying experience!
Jazmin was very helpful. She helped us purchase our first vehicle. I had many obstacle in font of us. She really made my issue seem small and helped me get my car!!!!! THANK YOU
Lee Gloyd went above and beyond i came in at about 9 am and just now leaving because she worked with me to piece everything together and got me in the car I wanted when I walked in the door she is truly the best sales person I have ever worked with
Ms. Jasmine Warren has great customer service. Very knowledgeable of the vehicles and answered all of my questions!
Very great place to get your first car. Everyone was nice and helpful, gave me plenty of info and details, I was taken care of very well and set up with a car quick.
They had what I was interested in. Their employees helped me out. It went good👍
After 2 hours of waiting, no acknowledgement we have been here. People who came in after us spoken to before we even can test drive and possibly purchase a vehicle? Ridiculous.
Jazmine is the best there!!! She is very fast and sweet! She helped me get in the car I wanted! Ask for Jasmine when you get there!
TOP-NOTCH SERVICE FROM SAVANNAH DRIVE TIME. ADRIAN WAS VERY COURTEOUS AND HAD ME IN AND OUT IN AN HOUR WITH NO PROBLEM.
Everyone here was nice and very patient with us. Ben was also wonderful to work with.
Got a great car for a great price Tierre was Amazingly Awesome got us out as fast as possible. And Mr. Sahbaz was extremely helpful and accommodating best car buying experience Ive ever had!!!!
So my wife and myself have had plenty of complete let downs and people say one thing and it would be the complete opposite!Mrs.Warren has been very friendly, honest and direct! I would highly recommend to go and give her a call!!!
Jazmine was the best sales rep, she offered advice and also explained even detail and made sure we had a clear understanding and left with a car with a great price! She rocks!
Wonderful salespeople. The one i worked with spent 5 hours with us making sure we got in a vehicle. I absolutely recommend drivetime if youre looking for a vehicle. Ms jazmine helped us.
Lee Golyd is very helpful nice and amazing she help us out alot come back for my next car
I had a great experience at Drivetime. Jazmine was very helpful. I did not feel any pressure to get anything and the communication was very clear abd understandable.
My experience was good Alex was the manager I was talking to and texting because I was long distance off from them and he was very nice and upbeat then Adrian took over even though he was training an associate he was still observing towards me...I purchased a 2019 Dodge Charger and it was worth the ride thank you guys for the experience of a life time......my name is Clarindra Warren and drive time worked for me
Second car ive bought from DriveTime Savannah; Tierre was the best helping me and I recommend them anytime
Adrian was a great salesman. Laid out everything by the numbers with no surprises.
Great people and quick service. Definitely recommend.
I Had The Best Experience At DriveTime. Jazmine Was Amazing!
Jaz was amazing. Got the car I wanted😁 Thank you
Tierr is professional and very helpful I enjoyed my experience and got a great car
Drive time Used cars are the Best I recommend them to everyone.Coley was great with us.
Aleksandar and Lee (Gloyd) made this experience fabulous!
Jazmine was so wonderful. I went with my mom to get her a car. This is the first time either one of us had to buy a car because my dad always did it. Unfortunately he passed away. Jazmine was so nice and so helpful. She is not like the typical car saleman She will definately be the person we go to everytime we need a car in the future.
All I can say is don’t buy a car from DriveTime. If you do make sure you look at everything on and inside the car very closely. And you can’t trade the car because you will be upside down in the loan cause you are paying much more than the car is actually worth. It will cost you triple than what it’s worth and the interest is sky high.
Jasmine was a great sales woman I loved her energy.
Well I wanted to buy a car from drive time and I did everything they wanted online I got approved so I wint in but when I got there they did have none of my paper work together so I had to do all my paper work that I did online over. The lady sends me outside to look at what kind of cars are out there that I might like so I pick 3 cars that look good to me I tell the lady so she car get keys but when she comes back she tells me that 1 car has no key the other car can no be test driven and the third car had a sign on the seat that says pleas dont start.know if you have a car lot why would you have cars on the lot and they dont work why would they ask me to go look at cars that dont run nore drive just doesnt make sense to me but ok. The most crazy part was when the lady ask me do I want to come back to look at other cars why would I do that if the first experience was NOT GOOD
This actually would have been one star of it was not for LaToya. My appointment was for 10am didnt get seen til 11 by a salesman that was trying to take care 3-4 people at one time. After speaking loudly on phone about how irritated I was they got LaToya to come take care of me. I couldnt be more please with everything she did.
The best car buying experience I have ever had! LaToya was great. If you need a car, ask for Latoya. Shell take good care of you.
2nd Vehicle purchase in the past year! Great staff and stayed LATE to get me on the road!
Jazmine was wonderful. She was professional, courteous and wasted no time getting me the best car for me.
Cleopatra was great! She was very patient with working with me and making sure I found a car that not only that I liked, but worked with my budget. She made the car buying process less stressful and it was a very comfortable experience! I would give her more than 5 stars if I could.
Lee was an amazing Lady. She had great customer service, communication, patient and very nice to me & my family. I would highly recommend her to other people and I feel like she needs a raise. My first time buying a car & she made it feel smooth. Thank you Ms.Lee.
Jazmine Warren provided all requested information and was patient during the decision making process.
I purchased my 2014 Ford Escape from Drivetime nd the first day I test drove the truck, there was a knocking sound coming from the rear, so I ask the sales woman that was in the vehicle with me do you know what that noise is and she said, no maam I dont, but I will find out what that noise is. So we made back to the building and the sales woman went and ask about the noise on the truck, the sales guy said he didnt know about the noise on that 2014 ford escape, so remind you these vehicles are inspected before they make it to the Drivetime lot. So as I wanting to purchase the truck, I ask the sales woman, are you going to have the truck fix before I come back and purchase it she said to me Yes maam we will have it fix. So about a month later I came back to purchase the 2014 Ford Escape, I ask them did they get knocking noise from the back of the truck fixed out and she saidYes maam we did, so I go to test drive the truck again to ma kn e sure and behold the noise was not fixed, so I look at the sales woman and say to her I thought you said the noise was fix, she said I thought they sent the truck to the shop too. So we get back to the building again and she goes back to the same sales guy and ask about the truck noise, he say we sent to the all the mechanic shops and they couldnt find out where the noise was coming from and what the noise was, so I said dont worry about it Im going to take the truck to the dealer and they will find out where the noise coming from and what the noise is. So I took the truck to J.C. Lewis and they got my truck in the shop the same day and found out whats wrong with my truck, the rear gear shaft was messed up and the Labor guy said if you would have drove that truck for about 2 more days, your gear shaft would have came apart and I would have been in a bad accident, so he said we got to get in touch with your warranty company and let them know about whats going on with your truck. To make along story short, my truck been in the shop several times for major problems to my truck and Drivetime knew about all the issues to my truck. So I know all these people that giving Drivetime 5 stars, they are lying and trying to make Drivetime look good with selling those vehicles. Their lot is full with a bunch of FRENCH LEMONS. So I will never never never again recommend nobody to go purchase a vehicle from DRIVETIME.....
Lee was absolutely great! She was very patient with us as we changed our minds over and over. She never pressured us and went out of her way to find us the vehicle we were looking for. Definitely would recommend seeing Lee next time you need to purchase a vehicle!
When I came to DriveTime to browse for cars, I wasn’t initially counting on finding the car for me. Cleopatra(Lee) came out to meet us with a very pleasant greeting. She was patient, and understanding during the whole process. Very knowledgeable. I’m proud to say that thanks to her I’m a new, first time car owner!
Kevin KP Phillips was a great sales man. Got me into the car I wanted with no hassles. Will definitely recommend him
This place is great. Great customer service. Every person I came in contact put a smile on my face. Cleo is awesome. She knows her stuff an how to get it done. If you go try to work with her. If not everyone else is great too. You cant go wrong at drive time.
Worst car experience of my life. I purchased a vehicle may 15th, 2020. The car started driving weird May 18th,2020. My car has been at the shop since May 21st,2020. The car has transmission problems, fluid was extremely dirty, and they found metal shavings in the fluid. My car has been in the shop for a month because a part is on back order. They have no date on when they part will arrive so my car is just sitting there. I will never purchase another car from drive-time and i will never recommend anyone to buy a car from here.
Original down payment was $195.00. Turned into $2000. Walked out.
Lee Gloyd was amazing and compassionate. She really cares about her customer. I love the way she broke everything down Thoroughly and made it so understandable for me. Thanks for being the friend everyone wishes for.
My car was recently totaled, and I needed to get another car really fast. This is the fourth car that i have bought from DriveTime, and the second time that Chris has been my representative. He is really great. Some of the processes takes a little longer than i would like, but I know that procedures have to be followed. Everyone has always been very helpful and friendly. I have always had nothing but good experiences with them, and i would recommend them to others.
K.P. was the representative who helped me through the whole process. He was awesome. Gave me all my options & I felt like he was looking out for me. I told him how much my down payment would be & what I wanted for my monthly. Told him the type of car I wanted as well. He was able to do that for me. I recommend everyone to go there & talk to him. Thank you for all of your help. KP.
The highest praise I could give Luisa is that I would send my daughter to buy her next car from her. She was sooooooo not your average car salesman. She listened and she gave me helpful advice. She was very knowledgeable about her inventory and she answered all my questions thoroughly. She put me in the car that exceeded my expectations and with a deal that was better than I had hoped for. I would highly recommend DriveTime Savannah. Professional. Courteous. Valued my time. And didnt give me the run around. Thank you, Luisa! Thank you, Yogi! Even Mr. T gets a thank you!
Wonderful Buying Experience!!!!!Katey Harris is a wonderful sales person and an awesome individual. She is truly a genuine person and not just a sales person trying to sell you any kind of car just to make a sale. I had special circumstances that was prohibiting me from being able to obtain a vehicle that I wanted, not one the dealership wanted me to have. I went to a couple of local dealerships that kept making empty promises and pretty much assured me they could help. Katey understood my situation and assisted me with different avenues to take in order for me to be able to obtain my vehicle. I cant forget her manager Tim who assisted with the success of me becoming a new car owner. The DriveTime of Savannah has a wonderful team. Katey went above and beyond the call of duty to ensure that I had the vehicle I wanted. She was there from the beginning to the end. If you are need of a good car and a sales person who treats you like an individual and not just a sale Katey Harris is the person to see. Katey is dedicated, knowledgeable and willing to ensure you have a pleasurable car buying experience.
Wonderful, wonderful, wonderful.My car salesman was Christopher Moore. Man did he make it happen! Very professional and aware of the business and very polite. Ill definitely refer everyone I know. Mangers and all employees are wonderful good people from what I seen and encountered. Customer service is more than I ever had, and I deeply appreciate their hard work and dedication! Keep up the AMAZING JOB!!! GOD BLESS
I would definitely recommend Drive Time to my friends and family. Tierre Coley made this experience painless, quick and fun... Thanks so much
Made the process of buying a car painless!! Willing, helpful and friendly customer service. Thanks for helping me get my new ride
I enjoy find the car I wanted to purchase. Lee Gloyd have been a great help. She was very patient and kind. She make sure you are happy with what you are purchasing. She gives you all her time and don’t try to force you into anything. If you want a great salesperson, she’s your girl.
Lee Gloyd Went above and beyond while assisting me in my purchase. I was very pleased with my purchase. Same day delivery which was outstanding! I highly recommend Drive Time and Ms. Lee Gloyd, whom was extremely patient with me asking lots of questions Concerning the vehicle purchase ...Thank You Very Much! Satisfied Customer, Joy Smith!
Lee was instrumental in helping me purchase a new vehicle. She was very informative and made sure I understood every detail of my vehicle. If you are ever in need of a vehicle, stop by Drivetime and ask for Lee or Cleopatra.
My car buying experience at Drivetime located in Savannah Georgia on Abercorn was awesome. Jazmin Was my sales associate. She worked tirelessly to help me find the car that made me happy. She totally let me choose what I was comfortable with, did not try to Lead me into a higher price car and didn’t get tired of my indecisiveness The manager too was very helpful in suggesting the right car for my needs and also Wants.Thank you so much guys look forward to doing business with Drivetime in the future.
Cleopatra was the most professional, helpful, and had the best personality all around. She made this process extremely easy and smooth. I think she deserves a raise for all of her hard work.
Lee was determined to get me exactly what I asked for. She did a great job finding me the perfect SUV for me and my family. If you come to Drivetime, make sure you ask for Lee. You will not be disappointed.
Adrian was great at his job
My husband and I came in to buy a vehicle last Saturday and were greeted by Tierra Coley. He was very professional and knowledgeable and you could tell he loved his job. He walked us through the process and answered all our questions that we had professionally. We ended up purchasing a Chevrolet Equinox and we love it. We definitely will be back for our future car needs. If you are in the market for a car, go see Tietre he is the best!
My sale representative, Tierre was very professional and handled my service in a very quick manner. He explained everything to me and I left with all of my questions answered. I would definitely recommend Drive Time to anyone who is looking for a car.
I do not recommend this place. Unprofessional to say the least. You get approved online for one down payment you go in to get a vehicle they bring out what vehicle they want you to get and say this is the only option you have and its a compact vehicle. After a few attemps. The guy finally brings out another vehicle and says I worked hard for you and was told I can let you get thisattempts. And its the same vehicle but different color. REALLY. Oh and by the way the down payment will be 400 dollars more than what you was approved for. They try and make you sign papers extremely fast and then slap a paper in their saying Interest rate is 30% a car that is worth 12,000 is now a total of 29,799. Which this is not the original paper that i seen then go through final paper work and then see it is a different amount all the way around. Employees trying to do two different car sales at the same time is being greedy and sneaky dealings.
They where very helpful and informative about the car buying process. They help me understand everything and got me into a new affordable car quickly.
Jasmine was very polite and very helpful, she really went out of her way to get me in a vehicle that I wanted and could afford. She made me feel at ease, and work things out to where I could purchase my vehicle with a smaller down payment because it was all I had and needed to get in a vehicle asap to prevent losing my job because I just totaled my vehicle I a sim the car accident. She was very efficient, she explained everything in detail and made sure i understand and answered all my questions. She Inspected it and made sure that everything worked properly like it was supposed to . SHE WENT ABOVE AND BEYOND WITH CUSTOMER SERVICE WITH A SMILE. If you had more sales people that would follow her lead, youd sale 10s the vehicles. Ive worked in management for years, Its employees like her that you want running your business and training new employees, she deserves a promotion and if it was my company shed be in charge. I had a wonderful experience that people usually dread and worry about, she made it easy and pleasant, and pain free experience
Lulu was great!I went to the location on Abercorn street in Savannah Georgia, and she made sure I left there happy and satisfied! She was just awesome! Very professional and caring!
I was recommended by another customer to see Lulu for assistance with buying a vehicle. She stated that Lulu was great and would help me in finding the right vehicle. Well I must say, Lulu was the perfect sales lady and I would also recommend my friends and family to see her. She took the time to answer my questions and showed me everything I needed to know. Thanks Lulu for your pleasant personality, patience and assistance.
Candice Lee and Lee Gloyd we’re fast, efficient and hospitable with explaining details, going over all terms and assuring comfortability towards my purchase. I appreciate them. If I could name something that could’ve been done differently, I would have to say if a vehicle is being purchased it should be washed and vacuumed out and new mats should be placed in the vehicles before a new owner drives it off the lot. Makes a better presentation.
Drive time was the best place to buy a car. Candace Lee was amazing. She took care of all of my car buying needs.
Just bought our Dodge Ram from Ms. Lee Gloyd. She was awesome, answered all of our questions and addressed our concerns thoroughly. I would give her and Drive Time my highest recommendation without hesitation.
Lulu has been amazing! She gave me all the information we needed to make this purchase the best purchase we have done in years. She listened to us and made us feel like family! Thanks lulu!!
I love Drive Time! As soon as you walk in your automatically attended to. Lee Gloyd is definitely your go to person! Shes absolutely patient and helps with EVERYTHING! Definitely recommend this place
Lulu is hands down the most helpful professional ever! Drive time gave me a great price and payments. I was in and out quicker than expected. Best choice ever!
We (me & husband) came in drained from the run around and big words. We came here and were greeted and welcomed from everyone. Barbara sat down and explained everything in small words and clear answers.She and Yogi had us in a car in 90 minutes. YES 90 MINUTES !! (From handshake, test-drive to Signature) They were friendly and I would recommend them to ANYONE !! We left feeling like family.Thank You to everyone that helped along the way. . . . . Now give me my KEYS !!
Candice Lee was very helpful with my car buying experience! She helped me get into something within my budget, all the features I wanted and low mileage!!!
Everyone was very helpful with buying my first car. Lee did a great job walking me through the credit process and finding me an amazing car to drive home in. I highly recommend her to the next buyer who comes in.
Mr. T was awesome. Worked diligently to make sure I got what I needed in a timely manner!
Thanks to our sales rep Kevin Phillips! Our buying experience was easy and there wasnt any pressure. We made a few trips before deciding on a vehicle that was best for us. Kevin was very helpful and would call us when something new would arrive to the lot that fit what we wanted. We appreciate how easy the process went. We would recommend Drive Time and Kevin to anyone looking to purchase a new vehicle.
You have to go to CLEOPATRA LEE GLOYD!!!! She did not give up on us. She was amazing!! If I could give DriveTime 10 stars I would. We came in looking for a 2 nd car with not so good credit and she did not rest until we got the car we wanted. We are so satisfied!!
I highly recommend Drivetime for your car buying experience. Salesman Kevin P was beyond amazing. He was honest and very professional. I ended up test driving 5 vehicles and he never once seemed bothered it was taking so long. He ultimately ended up recommending a car to me that I hadnt even picked and it was the one I bought. Kevin knows his stuff and cares about his customers.
Lulu was absolutely amazing. She answered all my questions, was extremely patient, had a positive attitude, walked me through the process and was able to lower my down payment to an affordable price! I would definitely recommend her to anyone looking to buy a car. The staff were all very positive and helpful! Thanks DriveTime!!!
I Had a great experience at the Savannah Location. My first sales rep did everything he could to find me the car I was looking for with no luck so I decided to wait. My second sales greeted me as soon as I walked into the location and started at full speed with finding me a car that I was comfortable with. Yogi was very professional and courteous and answered all questions I had with sincere honesty. When your in need of a new ride Go to DriveTime in Savannah and ask for Yogi! I would recommend them to anyone.Great Team!