Every time I go I always get greeted by the staff. Adam who has also been with the staff for years knows me by name and always makes sure I have excellent service. Hes been there since I bought my car years ago. Acura Savannah is my go to for service. 100% recommend!

Excellent service. Water spots on my black car after wash. Made right by waxing car. Could not wash again because of having a wheel painted.

Took my car for its oil change. Employees were nice. They answered all questions I had. There was a nice, quiet waiting area with beverages and snacks offered as well. Service was quick and my car ran great afterwards. Highly recommend.

Excellent sales and financing people. Love the mew mdx!

I always get great service when I go to Acura. I wont let anyone else work on my car. It might be a little more expensive but thats the price you pay when you own a luxury vehicle.

From the time you pull in this relatively new facility it is first class. Very nice and attentive staff. Updates during the service and a nice waiting room area.

Southern Motors Acura is the best!!!! Shareen always looks out for me! She explains everything that needs to be done clearly and answers any questions I have! She is always happy and friendly! I am always happy and satisfied with my service!

Southern motorsAcura services and sales support are the best in the industry My car is ready in time clean and everyone at the dealership is extremely outgoing and professional. Hats off to Mickey Rhinehart and the entire service team. I love this dealership!

5 Star to Shareen Johnson !! GREAT customer service!! The entire process was a breeze ! Thanks again !

Shareen is the best Service Advisor in the business. Excellent service team. Techs do are excellent job maintaining our vehicle.

I really enjoyed my experience with Southern Motors Acura. Ms. Jefferson and Mr. Michalopoulos were both incredibly helpful and made buying my new car easy. Thanks for the great new car experience.

Carly the customer service agent was just amazing. from the time she answered the phone until i got there in person she was very helpful and kept me updated throughout the whole process

My experience with Southern Motors Acura has been a great one! Ive been a customer for several years now and the service staff are friendly, knowledgeable and helpful.My parents are also long-term customers and theyve never had an issue and at times it felt like they would roll out the red carpet for them LOL. So when I bought my car from Southern Motors Acura I figured I would experience the same and so far so good!!My only complaint is... I wish they had more loaner cars available but I came in with a last minute appointment so I really cant expect them to have one in that circumstance.Overall great experience!

Great customer service. I was advised on the type of service being performed. The service advisor was great and really enjoyed the customer service area. The wait time wasn’t long at all.

Shareen was a great experience. My estimated finish time was 5pm. She told me I was gonna be out earlier and she made sure i got out before 5. 3:30pm to be exact. I’ll be requesting her next time when I’m servicing my car.

As always, efficient and timely service. I appreciate the consistent level of service I receive at every maintenance appointment.

Very customer friendly staff and right on time with their estimate of how long the service would take. No “upselling” of unneeded services which was refreshing.

Yes you all did a good job but my car still pulls to the left and the tire pressure is uneven on all the tires

Southern Motors Acura always provide fast amd friendly service! They got me on the road and ready to go!

I had the most pleasant experience at Southern Motors Acura. I came in to look at a 2018 Acura RDX on a very busy Saturday. Scott in Finance was so gracious to help us while our salesman Mike was finishing up with a previous customer. By the time we were finished with our test drive Mike was ready and waiting for us. The buying process was the easiest I have ever experienced. Mike answered all of our questions and made the transition to finance a breeze! Everyone was so helpful and courteous which is something you rarely find at a dealership. Scott in finance was so nice and answered all of our questions and was so helpful in explaining everything. Im so happy we made the choice to drive an hour from Brunswick to purchase our new ride! You guys are top notch!

We showed-up early. They took the car into the shop early, performed the requested tasks, finished early and reviewed the invoice with us.An excellent shop visit, to say the very least.

What a fabulous dealership!! Brought my ILX in on a recall issue. The staff was highly efficient and courteous. The waiting area was most comfortable with nice snacks. AND, they did a great job washing my car to boot.

Great customer service! I walked out with a car the same day. My car was at a great price! I am very satisfied. Thanks to the staff for working after hours to ensure that I was taken care of.

My service advisor Shareen Johnson was very Courteous, friendly, nice, polite and prompt. She made me feel welcome and at home! They did want they suppose to do to my vehicle and also gave me a courtesy car wash. I would recommend having your vehicle serviced with them.

Excellent service. Friendly and professional, I will reference to family and friends.

Good job but I don’t know take long time 9:30 am to 4:00 pm that’s ok

Everyone was very polite but when I arrived I handed the Maintenance Record book to the rep and asked to have it updated. The book was left on the floor of the passenger side and not updated.The maintenance required included tire rotation. I assumed the air pressure in each tire would be checked especially after I told the rep I previously had to add air to one of the tires. This service was not performed.The car was not vacuumed and windows were not cleaned. Again I assumed these services would have been provided.I will return for future service but will not assume .

During my most recent trip to SM Acura’s Service Department, I worked mostly with Shareen. As always, she was great. I also had a call with Travis and he too was fantastic. In the past, I have also worked with Norm. He too is great to work with. The entire staff at Southern Motors Acura is a pleasure to work with.

I buy a lot of cars and this was the worst experience I have ever had. These guys act as if they dont care of they sell a car or not. it took 24 + hours to even give me a price and tried to act as if extended warranty purchase was mandatory. Be careful!

Typical auto dealer experience. High price with an attempt to upsell more services. No real guarantee on their service but will do the next one for free is the exact same problem was not solved.

I had to come back and change my rating from a 5 Star to a 1 star. My sales associate, Mike who no longer works there, was the cause for 5 stars. This place does very bad business. The day I purchased my vehicle it came with one key. No biggie because I purchased the wheel protection warranty and it covers keys. I was told by Jim B. that if I call and report my key lost I will receive a replacement. Well you guys I’m here to tell you I should not have went with that suggestion. I should have told them no if you can not provide two keys I will not sign saying I received two. This is where the nightmare started. I called the warranty place and told them exactly what was told to me to say and they denied my claim. After going to express my disappointment to Jim he states for me to only work with him and we will take care of it. Well people him taking care of it turned into me getting a key that is not programmed and writing the BBB. Turns out that I was paying Jim personally for the wheel warranty protection and they had no record of me even purchasing the warranty. The warranty people stated that I denied coverage at time of purchasing my vehicle. Thank God I kept all receipts and my contract. If I hadn’t kept my copies I will be out of $300. Be very careful when dealing with this dealership.

Recently serviced and as always awesome service! All the staff are very friendly and helpful, always efficient and respectful of my time so I can quickly get back to work. I always look forward to seeing Shereen and Adam and know I can trust their advice when servicing my vehicle. I’d highly recommend the service dept to others.

The sale man was very nice an very helpful guy The best one we talk to all day

Excellent Service Department! Southern Motors Acura has been servicing all of our Acuras for 20 years now. Shareen and Norman at the service center are extremely helpful!

Hands down the easiest and most stress free car buying experience in my life. Mickey was great to deal with. He was very direct and open about all costs. We received good value for trade-in and very honest service. I highly recommend Southern Motors Acura and Mickey specifically if youre in the market for a new Acura.

I can not brag enough about Mickey, He was so great my mother is looking into buying from you all as well. You really have a great member with Mickey and I definitely appreciate everything he has done for me throughout my first time buying a car without the help of parents. Thank you for your service and my experience, I have been telling everyone about your dealership and Mickey.

I received a letter from Acura for a recall on my tail lights first appointment on Saturday they had me come in told me like two hour job was out of there a hour and 15 minutes if they had a AWD MDX available I would have looked at a trade in

They were very nice and straightforward.

We had a small mechanical issue shortly after a purchasing a car. Once I was able to get in touch with Norman the shop Supervisor everything was repaired and handled professionally. Thank you Southern Motors Acura.Brannen.

As Always for me, great service by the team. Norm is outstanding customer representative.

Really good dealership and service department. Every time I go, I am completely taken care of.

Courteous, professional and excellent service!I’m a satisfied customer knowing the Southern Automotive staff is highly trained and equipped to service our Acura with precision using Acura parts.

Great customer service. Explained the service. Answered all of my questions. I was in and out in no time. I wouldnt trust my car with anyone else. Thanks for an awesome service.

The service was great 👍 five star all around Thank you Shareen for your service and help.

Got what I wanted!! Mike was very helpful. I told him what my budget was and what we were looking for. Great customer service 👏.

Could not have been happier with our experience at Southern Motors Acura! We went in this weekend after searching online for months for a vehicle. We called early, and immediately before the dealership opened received a call back to confirm that the vehicle we were interested in was indeed in stock and on the lot. Upon our arrival, we were afforded the opportunity to look inside the vehicle and browse the lot on our own. We ended up test driving three vehicles, two MDXs and an RDX. We land on the 2021 RDX. Throughout the entire process Mike and Tom made us feel so welcomed and valued. It was a wonderful experience from start to finish. Everyone we encountered was so kind and professional. Grateful to have taken the trip to Savannah and walk out with the perfect vehicle for our family. Thank you so much to everyone at Southern Motors for making our car buying experience so enjoyable! You have definitely earned our future business!

I had a wonderful experience at Southern Motors Acura. Everyone was friendy and helpful. I was particularly impressed with the prompt timing. . And thanks so much for the complimentary car wash. You all are doing agreat job at Southern Motors Acura. Keep up the good work

Customer service through my Integra and RDX years has been and continues to be stellar.

To Southern Motors Acura –We are senior citizens who were migrating from far south to far north (and in Savannah found ourselves far from home) when a trouble light came on in our Acura on Sunday. From our Savannah motel on Monday morning at just before 8 a.m. we called the dealership and got voice mail. But Shareen Johnson called us right back and gave us a 9 a.m. appointment! She welcomed us at the dealership, and Kaseem Butler (although we did not meet him) did a great job including a complete inspection report that gives us a very helpful overview of our car. We were on the road north again by noon, much relieved, and so pleased that a few hours later Shareen called again to ask if all was well (it was and is).In every way, your dealership was pleasant and helpful, and I cannot imagine a more pleasant and helpful employee than Shareen. I have been a lawyer since 1967, and my wife an R.N. since 1964, so we have seen plenty of humanity and make this commendation based on long experience.With best wishes to all at Southern Motors.Sincerely,Richard and Donna Emory

Excellent staff and extremely pleasant to work with as the described exactly what needed to be done and the time frame in which to complete the work.

Great Service on time, and no complaints

Fast, professional and friendly service

Staff was excellent. Very helpful.

Great people, watch out for hidden fees when buying a new car.

Southern Motors continues to deliver a top notch customer service experience for me - the ease to schedule my service appointments, fast turn around time, quality work with knowledgeable techs and I always see friendly, familiar faces (low turn around among employees speaks to me about a work place that cares to keep good people and I feel that a company who values their employees enough to keep them, must care about their customers too). I live in SC and purchased my new Acura from Southern Motors five years ago; since then, despite my very busy schedule, I have driven an hour and a half (both ways!) for all my service rather than utilizing my local Acura dealership because I spent my hard earned money to buy my car and I choose to only spend my money with people who aren’t looking to just bank a quick buck! Southern Motors consistently shows me that they want want to earn my business for life - and they have! I highly recommend them!

Shareen greeted me when I arrived at my appointed time to have my Acura serviced. She was super nice and helpful!

Mike was very helpful 👏! He didnt BS us, we had a budget and he kept us within our budget. To top it off, hes a Eagles fan like myself. Cant go wrong with a Acura TLX though!! Mike is the man 👨!! Fly Eagles Fly

Friendly Staff. Efficient work and with proactive assessment.

Always a great experience with Service (&sales).

I always work with Shareen. She’s so on top of it for me. Here’s an example just from today. We were reviewing what my car code was versus what I actually needed done and without even looking at her computer, she remembered some of the services that we had just done in March. I mean that’s impressive! She remembers to ask after my family and of course, when I get my car, it has been vacuumed and washed and I just love that too. The staff there is incredibly accommodating and very kind. My car is seven years old and they treat me like I bought it just yesterday. In fact I saw Mickey, the person I bought the car from, and he came up to say hello and just check in on me as well. I really just think that the entire team there’s terrific.

Southern Motors is by far the most professional dealership I have ever had the pleasure of doing business with. The service department is top notch and the service advisors are very professional and they really know ow the Acura product lines and if you have a question they can explain the problem and the solution. I have tried another Acura dealership in the past and I will say southern Motors is like night and day difference. If you are looking for a quality car with amazing service and a great sales team. Please go see the team at Southern Motors Acura. If a deal can be done they will get it done.

Shareen was very nice and quick with my vehicle.

Extremely friendly staff. I wont take my Acura anywhere else. I know they will do my services right and wont pressure me to do anything I dont want to do. They will make sure you are fully aware of that maintenance needs to be done now and in the future.

Shereen was amazing and always love working with her.

The team at Southern Motors Acura is very helpful and friendly. They are knowledgeable of their inventory and also know all about their warranties. I have had an excellent experience every time Ive done business with these guys. The sales and service departments are both top notch. I will be doing all of my vehicle business with them in the future.

My Acura MDX started flashing error messages while in the midst of a 2 week vacation. After trying local repair shops I was told to bring it to an Acura dealer— southern motors of Savannah. The problem was very hard to diagnose — they ended up keeping my car for 11 days. I expressed my worries that I needed it fixed before my vacation was over and though there were snags along the way (the tests indicated a problem with the acc unit, but in reality it was a brake sensor). Southern motors was able to fix it. They were honest about the problems and expedited delivery of the required parts. Everyone was helpful — the only nitpick I had is that they should have communicated to me when a day was lost because the tech took a day off. Else I had no problem with them .

I know what professionalism is about and how to meet the customer where they are at. He failed at providing a good customer experience. I had questions and he told me that he didn’t know, and when I asked about coupons (to save some on the price of the service visit) he told me to check the Southern Motors Acura website. I was going to have a bill of a a little less than 300.00) Well, I decided to check Acura.com to see if they might have coupons. I connected by phone with a customer service representative who checked for me and found that my service was “free” as I only had 15,000 miles and that my car was under warranty. She asked me to take my phone to the service representative and put my phone on speaker. Well, long story short..my service was no cost to me. She directed the service representative to check and after checking he found that I was not to be charged! My service was no cost to me.

Excellent Customer Service! Looking forward to my next visit. ABIG HOOAH!

During a weekend getaway to Savannah for my wife and I, our 2007 Acura TL-S began making a loud, strange noise in the right rear tire. As we were down from our new home in Charleston (originally from Boston), we were a bit concerned about making the two hour drive home. My wife Googled the local Acura dealership and we went to Southern Motors - Savannah Acura on a Saturday.The service was FIRST CLASS. Attentive, responsive, engaging, friendly, timely and thorough are words that come to mind. Our service consultant was Shareen Johnson. She handled the visit like a PRO! We were in and out in 28 minutes and the matter was fully resolved. Not even enough time to have a complimentary snack in their beautiful customer lounge area.I had the good fortune to speak with the sales manager for a while and I can say this, without any reservation, when it comes time for me to replace my TL-S, I will happily reach out to Southern Motors - Savannah Acura; it’d be worth the drive!Ryne S. Johnson, DMD – A 35+year Acura customer12/7/20

I always come here for my scheduled service. My visits are always pleasant and the service department always meets or exceeds my expectations!! NEVER DISAPPOINTED

Shareen and her team were great. Professional as always and was able to get my vehicle serviced in a timely manner.

Kind, courteous and quick service. So happy with all my experiences at Southern Motors Honda and Acura.

I have always been pleased with my experience at Acura. I even shared my experience with a potential customer that helped her understand what values added services she would be getting if she chose Acura.

Very good service and decent pricing. I’ve done major work here twice in the last year and my main dealer is in Fort Wayne, so I obviously like southern motors Acura.

This review is premature as far as new oil treatment is concerned. This review is about the people. Very cordial and easy to work with.

The service team is always top notch, going over and above to help. Honestly, they are a big part of why we keep buying Acura vehicles. In a world where customer is disappearing, it is good to know they still exude kindness.

Just want to say, I had my RDX Acura serviced oil change etc..and Norman was very professional and knowledgeable about his job. The waiting area was clean and comfortable and the snacks and drinks were a nice homey experience. Norman made the whole experience happy... love my Acura, Cynthia

Everyone was great. Shareen was so helpful.

Great service friendly folk - took a little work to get past hold when I called in

Fast Service and fair prices. Service advisor was excellent.

Great place. Always special attention to every detail. Very professional and friendly.

Excellent customer service per usual! Shareen and Earl were absolutely wonderful to work with. They leave your car cleaner than they found it.

Excellent service as always.

Always courteous and concerned about my issues.

Miss Shareen at Acura service was excellent. She was patient, answered any questions and kept me informed regarding the progress of my vehicle. Covid has affected everything. Miss Shareen was able to follow safety protocols and still deliver the customer service you expect from Acura.

I had a recall letter in May. I called and was told that they didnt have the part. I received another letter in Oct. Same answer. In November I called the 800 number on the letter, they called the dealerships and got the appointment.The service Rep Sharron Johnson was very efficient and courthouse. Made it a good experience.

Great job! Thank you very much!

Southern Motors always takes such great care of me and my car. The car is always Spotless when I get it back and the work is done quickly and right the first time.

Southern Motors Acura, Savannah is an outstanding dealership! Every member of their staff from sales, service, to their management are committed to providing outstanding customer service. They make me feel like I’m part of their family and go out of their way to ensuring that my car is serviced properly and if I have any questions they go out of their way to satisfy my concerns. Outstanding dealership!!!

So clean, follows all covid guidelines. Went for an oil change, and they got me in and out so quick! Thanks!

ABSOLUTELY LOVE SOUTHERN MOTORS ACURA SERVICE DEPARTMENT! Everyone is so personalble and friendly. Thank you for always accommodating my hectic schedule!

Thanks Norman and team. Always great job

Ms. Shareen was very helpful an pleasant the staff was excellent.

I have lots of faith with Southern Motors service dept. I never come away with the feeling of having been taken advantage of. Norm Busby is just wonderful. Friendly and always spot on with his estimates. Hes a great asset to the company. Many thanks..

Perfect customer service

I was given one price agreed upon with a low APR and military rate. I agreed to rate but salesman didnt provide paper to lock it in, my mistake for not asking. I had them bring in another car and after it arrived the price and fees magically changed to a higher rate. I seemed to have problem after problem with salesman. I will say their service department was helpful and top notch. Helped me replace my battery and gave me a complimentary car wash. After complaining to corporate in their survey post purchase I got a token email saying basically sorry for the confusion. I should have driven to Jacksonville.

I was given immediate and courteous attention!My car was finished in good time. I was extremely pleased with your experience!

Changed my key FOB with outstanding customer service in spite of being the weekend . Would highly recommend

Shareen is a great asset to Acura Company. She’s an awesome service advisor. Very professional, helpful, knowledgeable, and courteous. Pls recognize her.Thanks,Mike Zaragoza

Excellent customer service. Very friendly, helpful staff. Monica and Mike were very helpful and were able to secure me the best possible price.