I drove a half hour to pick up some oil for my car and chose this location because the website showed they had it in stock. They didnt. The best they could do was refer me to another location all the way across town. No thanks.

I buy motor oíl in there....they gave me a good discount...!!!

I have an advanced auto parts right next to me but they didn’t have the Steering fluid I needed in stock. This location is the second closest to me, so I called to make sure it was in stock there first. The Guy who answered my call was very helpful, I went in shortly after. Got what I needed, & for a discounted price too... I recommend this Location!

Nice clean store, friendly staff.

Just ask for the top dog Rick, always there and willing to help everyone that walks in. Youll never see him stressed or with an attitude towards customers. Top Dog Rick gives you a 5 star costumers service!!

Very rude! Rick one of the managers was nooooo help at all! Didn’t even attempt to help! I’m a lady who was looking to get the correct car parts (I have no idea so that’s why I came into the store!) and still said No couldn’t help! What kind of customer service was he trained to provide! Seemed annoyed! He’s a manager! If you don’t like your job quit sir!

Super helpful staff member, Gabriel, ensured I found the proper wipers and oil for my car. He made a potentially overwhelming experience very fast and easy! This is my third positive experience (all different locations) with Advanced Auto Parts and Im definitely now a life long customer.

Called to cancel an order that I placed by mistake. Israel was very kind and understanding.Thanks!

So helpful - even in the snow, they cake out and installed my new battery. Guys, superb service! Might have to come all the way back from Loudoun for my next one! Merry Christmas!

I called ahead to find out if they carry the item that I need it the gentleman was gracious enough to confirm and I was 10 minutes away that gentleman told me that he would be looking out for me the store was about to close in 15 minutes I have arrived and they knew exactly who I was and was willing to help me make my purchase with one minute before closing so I really appreciate them willing to stay open to the very last minute so that I can make the purchase that I was in dire need of the gentleman that was there on June 1st and I give them the badge of best customer service

Not the widest of selections available. But they have the basics for your normal everyday projects. Friendly and helpful enough staff. Prices are fair, especially if you happen to score a good special.

Bought items online in the morning, site days order would be ready in 30 minutes. I arrive 4 HOURS later.Parts arent cause they cant find them, so they send me 40 minutes of the way to get them from another store. Not even a apology. Horrible management and inventory dont waste time.

Its very helpful to have an auto parts store in Aspen Hill, MD . Professional staff and knowledgeable to assist with your car repair needs.

CONVENIENT for purchasing auto parts and oil for oil change.

The Advance Auto Zone is located in good area with free parking and the shop is displayed nicely the Auto parts that can be seen easily. In addition you ger the best service from the assistants.

Employees are always nice and helpful. Got my battery and alternator checked for free. Never had a problem here. Always get our stuff from here.

Pretty standard Advance Auto Parts store. Good enough on service and selection for normal oil change / maintenance stuff. I havent had any experience with this location on ordering parts, but I expect it to be as good as any other Advance.Also, theres an AutoZone a couple of doors down if you need to shop around.

Update - very strange experience today. It appeared customers walk up to the counter, and the cashier walks out to the shelves and gets them what they want. Extra nice customer service, but seems extreme/unnecessary for those of us getting our own products, now required to wait while the customer in front of us cant pull a gallon of coolant from the shelf on his own. Saw it happen several times in front of me - am I missing something here?I have used several times. Even went over after walking into the new AutoZone, which had long lines and confusion, to find courteous and efficient service, and no wait.

Never had any problems with them and there are military discount also!

Very Unprofessional and Uneducated Customer Service Reps here at this location. It is an absolute headache dealing with people that barely speak English. The young man at the Wholesale Parts Counter is the only Person that is Courteous and Professional. Everyone else wastes your time.

Helpful staff. Doesnt give you any attitude just because you dont anything about cars.

Prices on tags are inaccurate and management will not honor them. Had multiple staff claim to be the manager only to find out they were just cashiers once I talked to the real manager. No integrity at this location.

Well so so i feel like they dont try to explain about what i buying. And they dont know about coupons😔

Battery in stock and installed. Boom, done. Thanks.

Rude cashier or customer service what ever you want to call them. Everyone energy level seems so low and depressing. I was forced to buy something first before getting a diagnostic reading

Hands down, them guys are helpful !!!! even 10 min prior closing . Max is a G. thanks Bro!!!!!!

Very good automotive parts

Order online pickup is quick and easy

The shady tree mechanics in the parking lot charge too much,, they run there business out of your parking lot & charge your customers like its there own personal shop, too much,,without a warranty or promise there work that is a reflection on Advance Auto,, do something,my 83 year old mother was charged $75 just to put in a battery, which he probably got money for a return, NOT KOOL

Good staff and customer service.

Great selection, very helpful staff, quick checkout

Good quality parts

Helped to determine what was needed and parts were in stock.

Fast service and helfull associates..

Great customer service! Thanks David !

They ordered my paint for the wrong time and take their time

Nice sales guys!

Excellent customer service

What ever you want, if its not in stock,,, they will source it for you.

Not to crowded quick checkout

Good and fast sevice

Most of time the employer they are on the phone and poor coustmer device

Service needs some work.

Better then Auto Zone

Went to the door at 7:38 and they said than they could not help me yet because they open at 7:30. I was like ???????

Very helpful

I love Advance Auto Part

Worst parts store ever. Either under staffed or staffed by idiots. Staff is never at the front register.

We employees and helpful

Good service

Below par customer service

An eclectic choice

Your average auto parts store

Really good

Perfect

Its ok

For my car

Helpful, and helpful assistance

Good

Spare Parts for Cars

Very good thanks

Very excellent help in Spanish and English offer you the best

I like the customer service they have in Spanish

Good attention. . Excellent prices..

Excellent customer service

Good prices

Exselent

Experience and quality