Would not honor the True Car price but I decided to stay and negotiate anyway, We agreed on a payment of 395 per month for 72 months and the payment turned out to be $395.99. I pointed out the discrepancy to the finance guy and he shrugged his shoulders. I signed anyway so silly me. ** edited the review after Dave from the office called. Thank you Dave! I appreciate the follow up. I upgraded the review to 3 stars because of how Dave handled his follow up. Very professional and courteous. My experience was from 2019 so is not a reflection on the current staff. I should have posted this in 2019.

Had a wonderful, pleasant experience purchasing a car from here! From the moment I walked into the showroom I was treated with respect and friendliness. My Sales Rep Bryan Mulligan was beyond great! His knowledge, professionalism and patience is commendable. He made car buying easy! The entire staff was friendly and professional, the General Manager Chrys was also very helpful. I highly recommend purchasing a car from here! Ask for Bryan, he was the BEST!!

At the end of June, my husband and I went in to the dealership to view one of the Rogues that they had on the lot. We walked in and were immediately helped by Bryan. He got the keys, pulled the car around, and we were able to test drive the vehicle with no problem. We got back to the dealership and let Bryan and Dave know that there were other cars at other dealerships that we wanted to see. They did not play the usual mind games that other dealerships play when trying to keep you on the lot. They told us to give them a call if we changed our minds and then when we returned later, they warmly welcomed us back. The quality of service that we experienced here was fantastic, and that was what brought us back to Nissan World of Springfield. We purchased the Rogue that we previously test drove, and have been happily driving it for over a month now with no problems.I highly recommend buying your vehicle at Nissan World of Springfield. Bryan and Dave were incredibly flexible, understanding, and accommodating throughout the entire process. There was no stress involved with this car buying process whatsoever. Well definitely be back in a few more years to buy our next car!

Erica was amazing! She helped me into a new 2022 Pathfinder! I love the car and loved the service!Also Emma was extremely clear explaining the financial side of things! Thank you so much!

Where do I even begin! From the initial hello to the test drive to the finance portion. Jessica and the finance lady were great from beginning to end. Love my new car! If you’re looking for easy no hassle this is the place to go

Erica and Dave were exceptional while attending to my needs. Erica and Dave explained the entire process to me step by step and they made me feel at home. I’ve been a customer for several years and every time I come I feel very welcome. The process was easy and smooth sailing for me and I got to drive out with my new car today! I couldn’t have found a better dealer ship in NJ. Thanks again Dave and Erica!

They are nice up to the point that you agree to buy the car and accept the price. After that its very high pressure to close fast. Their strategy is to over quote a lot after very effective and slick sales pitch and then reel you in really fast. As a result, I am paying much higher than I should be on the lease. Yes, I got gypped. Please protect yourself by verifying any lease price they quote directly on nissan finance. I signed a lease whose with a monthly payment 35% higher than what Nissan Finance is offering directly on their website for the same car. This was the first time I leased a car - live and learn.

Had such a great experience here. Jess Lobo was great. She explained everything with detail and had all the answers to my questions. And the manager Dave was super nice and courteous

Erica and Dave were so friendly and honest. After visiting multiple dealers, I finally felt like I was talking to a person not a salesperson. They gave me an incredible deal on two cars, great value on my trade in, and a year of maintenance on both vehicles. I will definitely return. Thank you both.

THE PLACE TO GET THE CAR OF YOUR DREAMS.I recently purchased a car here and the service was great!!! After shopping all day long at other dealership and putting up with major disappointment. AMER who was my sale rep was awesome and respectful. He called me after his vacation to check in on me. I will continue to do my upgrades here.

Jessica Lobo was amazing she did a wonderful job. They went above and beyond for us anyone looking for a great easy experience should go there just amazing big shout to all at Nissan World keep up the great work customer’s matter here

Very impressed! Today my work van picked up a screw in one of tires. I spoke with my service guy, (Luis) and grabbed lunch on the way to the dealer... MY BUSINESS DIDNT MISS A SINGLE APPOINTMENT TODAY, THANKS GUYS!

I recently purchased a certified vehicle from this dealership however within 2 weeks of purchase, we had to get a complete brake job - so much for it being certified - its a rip off. When they say a vehicle is certified, it is not. Dont believe the hype!

I went to the dealership for a specific car and spoke to a gentlemen Marinho Martins the sales specialist. He listened to what I had to say and gave me the best offer for the specific car I wanted. He helped me get the car I fell in love with!! If anyone is looking for a car here you should definitely ask for Marinho Martins.

Just leased my new car from Jess Lobo. The transaction couldnt have been better. Everyone there including the GM Chrys Mulligan was very helpful.I definitely highly recommend Nissan World of Springfield...

Bryan was very helpful and patient with all my questions until we were able to make a deal.

First of all I want to bring this point to your attention I brought this vehicle from your dealership and this vehicle still today has a manufacturer warranty upto 33000 miles I surprised why you are charging from us oil change price so till today what ever you change by mistake please issue a credit back to us and second option we can bring this matter to Nissan manufacturer headquarters representative have a look this matter why springfield Nissan dealer is charging service charges when vehicle is still under manufacturer warranty. thanks

I would have left zero stars if it was possible. I have been a loyal customer for around 15 years, leasing multiple vehicles from Springfield Nissan. This last visit I attempted to negotiate a deal for the Nissan national lease price on a vehicle. I understand if a deal cannot be made, its the nature of the business, but it was more than that at this last visit. Salesman and Sales Manager would not explain why they couldnt match the deal, only to say they dont have to. The entire time the General Manager is standing watching instead of stepping in, to maybe explain what the other two couldnt. Then when I asked the General Manager for his card, he rudely just said no, I never had that happen at a dealership before. I felt like they didnt care for my business. It was a horrible experience and I also contacted Nissan USA to complain about the dealership

Just purchased a beautiful Rogue. The sales person, AMER MOHAMED was a pleasure to work with. We got a great deal, he’s honest, open, and great service. A++ service to the customer he took care of all our needs and concerns. No surprises no hidden anything. Every penny was exactly as he said. The finance department was also great. Will be coming here again for my next vehicle purchase or lease.

I Had a great experience in this location. The staff was very friendly and Amohamed was excellent. I leased a Nissan rouge 2021 and it was an amazing choice. Many new features. No pressure from Mohamed. I felt that they were looking after me in the whole processes. I will come back for my next leas at Nissan of Springfield.Mohamed, I’ll be back!!!

Shopping for a new car alone as a woman is an intimidating experience, and my salesperson, Emma Gomez, took the time to help me feel at ease. Emma made me feel comfortable from the get-go and did not pressure me to make a decision, but instead listened to my needs and worked with my very limited budget. She gave me a lot of options for how I could get a new vehicle--buy, lease, or lease to own--and she was willing to take the time to explain each one and let me do the math and make the decision that was best for me. She also took the time to give me a tour of the whole dealership, which made me feel more comfortable and like I could return there for service if I need to do so in the future. Finally, she sat with me in my new Rogue Sport and explained how to use all of the safety features and Apple Carplay. Her manager, Dave, was also very helpful and receptive to my concerns. He explained all of the financing paperwork and optional extra insurance options without pushing them on me. Overall, my experience with Nissan World of Springfield was a very positive one and I would recommend them to anyone looking for a new vehicle, but especially a woman car-shopping alone.

My experience was great while purchasing my new vehicle. I found sales person mr.Ameer Mohammad extremely helpful and pleasant. I also found Ms.Gomez the financial manager go up and beyond to do her best for me financiallyI would recommend them strongly.

Last time I felt extremely disappointed by the service and how pushing the dealer agent was by asking me to purchase everything. This time, it was a different story. The sales person treated me with respect, patience and had a great capability to listen to all my concerns, she is definitely a rising star, and if I go back to Nissan is due to her charisma and the quality of the vehicles.I did not like when I was told that I had to pay a difference on taxes, which once again was something I was not told before signing the paper work. However, since I love my new Nissan, I let this go for now.I want to let customers know that Nissan takes really serious the maintenance of their vehicles and they have the best team working at Parts and Services. This department is phenomenal. They always provide a 5 🌟 service to my vehicle.

Very disappointing experience. I came in to have my rearview mirror reattached to the windshield.I was told a new rearview mirror needs to be installed and it would take about one hour and a half... Fine. After about an hour an a half of waiting there with a small child in my care, the service person tells me they couldnt help me today because they need to order a special part... She wasnt even apologetic about wasting my time until I pointed out that this is something I could have been told shortly upon arrival, not almost two hours later. Even then, no one really seemed to care that I just wasted my time waiting for nothing.

Went in for an oil change and they were all really nice but when my dad opened my hood (less than a week after) the windshield washer fluid was completely empty and the antifreeze was also almost empty. They didn’t fill any of them or let me know that I should. Will not go back there for servicing.

I purchased my Rogue Sport from another dealership and lets just say the service I received there was horrendous. Nissan World is just a few miles from my office so I crossed my fingers. From the moment I walked in Evelyn greeted me warmly and listened to my concerns. She pulled up my records and started the ball rolling to have it diagnosed.I thought there was something wrong with my brakes, but the diagnosis was actually not my brakes, but a substantial over inflation of my tires from my previous dealership. John took me for a test drive to be sure I was satisfied afterwards AND both he and Evelyn found a problem with the front crash sensor… something the other dealership told me was normal. All taken care of… including wash.Long story short… I found my service home.. and I found my service advisor in Evelyn. I haven’t felt that level of comfort and confidence in a service department since I bought my Nissan. Please don’t change a thing.

Diagnosis of my passenger air bag error message was never done, the tech just suggested replacing several thousand dollars worth of seat belt retractor and seat cushion to see if that would fix the problem.When I drove away after refusing any repairs, the error light was no longer on and the vehicle has not indicated any further problems

Went in for an oil change and transmission drain and fill. Oil price was good but $299 for transmission drain and fill thats overboard. Service advisor recommended throttle and something else cleaning all they did was add two different bottles in the gas tank and connected another one to a hose and car ran for a while. Walked out paying over $800.00. During the diagnostic they found a faulty front sensor and to replace and calibrate they wanted to charge me over $1600 meanwhile the vehicle is a certified pre-owned with extended warranty to 100k miles and at the time vehicle had 60.8k miles. Service advisor said thats not covered meanwhile I paid $2000.00 for bumper to bumper protection. Wow between salesman or Service rep one of them are BSing. I see no customer satisfaction.....

Very friendly workers made me feel @home and very helpful

Great people and awesome team. Been using them for a couple of years and Service all my vehicles.

So easy. Able to get me right in and a quick turn around.

Amazing experience! Bryan was excellent and got me out of my lease early with similar payments. Finance was amazing, no hidden fees anywhere. I’ll definitely be back!

Service was good to better. Nancy explained the invoice and honored the corporate coupon. Building and facilities are all new. I will be going back.

My mom recently leased a Maxima from Nissan of Springfield. I actually purchased a pre- owned Maxima myself from them a few years ago, and was so happy with the service, that referred my mother. The salesperson Erica that helped my mom was very professional and answered all of her questions. She also helped my mom learn all the new technology in the vehicle. Phenomenal service!

We had a wonderful experience at Springfield Nissan. Emma was great to work with, as was her manager, Dave. They gave us a very fair price and made the buying process simple. We got the car we wanted with no hassle and are thrilled with the service. We highly recommend Emma and the team at Nissan of Springfield.

I would like to thank Amer Mohamed very good customer service work every out for me and my daughter to get our car and truck I have been getting my car fro there for over 10 years now and never had a bad experience. so if you are looking to get a new Nissan please go see Amer

I had a great experience with Springfield Nissan! Jess was great! Very professional and friendly. She worked hard to get me a terrific deal! I am very happy with my purchase.

2015 Nissan Altima, was told that it will cost me $136 to replace 1 front headlight bulb and that my washer fluid is leaking and needs replacement which another mechanic checked and found nothing wrong!!! I’m not kidding $136 for a light bulb that costs $18. IF THATS NOT A RIP-OFF THEN I DONT KNOE WHST IS. Local mechanic did it for $30. STAY AWAY FROM THEM IF YOU NEED ANY WORK DONE ON YOUR CAR. ONE BIG SCAM AND RIP-OFF!!!!

Come see Bryan and David for your Nissan needs! These guys gave us the most peaceful process. No stress no hassle! Fair pricing!

Salesperson M Martin disrespectful. I asked for dealer invoice M Martin prints and then leaves office reappears with what is did not request. I asked again M Martin leaves again then reappears with what I requested informing there are no deals. A returning customer for the third time to do business. I will NOT ever purchase from this dealership ever again.I felt disrespected.

Had a great experience for the service.

I had the best buying experience at Nissan World. My salesman, Bryan was incredible and found the best vehicle that checked all my boxes while still staying in my desired budget. Paul in finance was able to get me in and out in a timely manner.I highly recommend Nissan World of Springfield, especially Bryan!

Amer is knowledgeable and passionate about Nissan. He have me a terrific deal on the awesome Rogue. Thanks Guys for a great car!

I brought my 2003 Maxima in for an airbag recall. The service was great. The only problem was the notice we received stated that a loner car would be available. That proved not to be the case, so it required my taking time off work to have the recall work done.

Mr. Amer Mohamed was very professional, provided detailed information and excellent service. My friend was able to live a experience that will last a lifetime. Thank you for the journey.Kevin

They offered me a deal & after credit run gave me half of the deal, most importantly today I found 5 Hard Inquiries on my credit.If you want to destroy your credit future then visit there

We recently purchased a 2018 Nissan Rogue from the Nissan in Springfield, NJ. The entire experience at Nissan in Springfield was exceptional. Each member of the staff worked with us efficiently throughout the entire process. From the moment we entered the building to the moment we left, the customer service was nothing but grand. Thank you Nissan of Springfield for making this car buying experience an unforgettable one.

Had a 2pm appt. for an oil change and when I arrived, I asked how long, and was told at Least 2 1/2 hrs. which was unacceptable. So, I had to reschedule for another day. I shouldnt have to wait that long, for an APPT. I didnt just drive in and expect to be taken next. So, I had to make 2 trips instead of one. Ill think twice before I make another appt.Yes, the work was completed correctly, but not until my second visit.

I had an amazing experience with Nissan World of Springfield and I am grateful to have met the most wonderful staff there. If you are looking for a new Nissan vehicle make sure you visit these folks and ask for Emma! Emma is a caring, compassionate and very hardworking individual who will make sure you dont leave the dealership without any regrets. Thank so much Emma and the Wonderful folks at Nissan World of Springfield!

Thanks again to Herbie and the Nissan world crew. Im loving and enjoying my new 2019 Pathfinder. Thanks again and see Herbie for all your Nissan needs.

Today, my parents and I walked into Nissan World of Springfield looking for my first car. Mohamed greeted us and work diligently to make me the happiest girl. He didn’t give up until I was smiling. We left with a great car deal. Thanks Amer for showing me all the car features. l love my car! Thanks to all the staff that made my experience an unforgettable one.

Was a great experience, got the new Titan. Drives great and is great for my job.

Today I leased a Rogue SV and in love with it. Amer Mohamed helped me with everything and was an easy and smooth transition. Thank you so much Amer. My husband will soon to be getting a Rougue as well.

Amer did an excellent job understanding my needs and worked with me to be able to walk out with a brand new car.

Brought my car in for an issue that was similar to one that I was having a few months ago which was also repaired at this dealership. They identified the issue and offered to repair it at no additional cost because it was such a similar issue to the previous one. Repairs were completed quickly and my car has been good ever since.

I leased my car in August 2020. They never called me to give me the new registration. I called several times, nobody was able to help me. I went in person in March 2021. In June 2021 I went in person again, and they finally gave me my registration after they saw me upset. REALLY BAD CUSTOMER SERVICE. I WOULD NEVER RECOMMEND IT. In addition, they were not enough humble to sincerely apologize for all the inconveniences I went through during almost a year because of their irresponsibility. LACK OF PROFESSIONALISM, commitment with the client and RESPECT.

Very amazing customer service. Was kept in the loop and able to receive a loaner car free of charge. Very satisfied with experience.

Contacted several other dealerships, and just kept getting transferred Dept to Dept. I was very frustrated because I was simply looking for a part for an older vehicle and it seemed like no one wanted to assist me. I finally called this dealership and spoke to a gentleman named Joe, who was extremely helpful! He answered all of my questions, knew exactly what I was looking for, and even went and made sure the dealership had the actual part before I took the 45 min drive! The part was at the service counter when I arrived, waiting for me....what excellent customer service.

I went into Nissa of Springfield and Amer Mohamed helped me. I originally went in for service on my lease but I was present with a great offer for an upgrade. Amer and Chris the finance manager were very patient and really worked with me to keep my payments at a good place. I want to thank them for working with me in making the decision. I love my new 2020 Nissan Sentra! Thank you both!

Always Great... they have the best service area...compared to other Nissan dealerships

What a good expiriencee at this place Emma Gomez super help me a lot I will recommend this place and in particular Emma Is a exellent place to buy your car

The staff there is always great! They really care about providing excellent customer service

The service I received from Amer when purchasing my car was outstanding! The process was seamless, and I could not have been in better hands. I most highly recommend Nissan World, and I absolutely recommend Amer!

With two leases coming due at the same time, I was not looking forward to dealing with everything given COVID and having to do the dance – twice! But was pleasantly surprised with the Springfield location. The family was in toe for round one, kids too, and they made it painless. Amer was great at helping us through the entire process and I’ve never had finance go so quickly. Helped that we were happy with the deal we got, so Amer picked up where we left off for the second car. I’ve got three years until next time, but I know where I’ll be going.

I asked for my noise to be resolved and they did not fix the problem the only fixed what was approved under my warranty company not why I cam very disappointed and as a result I will never get another Nissan

Purchased my third SUV with this dealership and as usual excellent customer service 👍🏾I am never disappointed with my sales associate Amer Mohamed. They really took the time to find the right financing for me. I am a lifetime loyal customer ❤️❤️

Amer is a good guy helping me a lot to get great deal and have great personality to get mor peopleHe’s five stars person

From the moment I walked in I felt a connection with salesman Amir. He was friendly while being detailed in his presentation. Rather than haggling we conversed, each of us respecting the other’s perspective. When an agreement was reached I felt that I had experienced an honest negotiation. I am genuinely pleased to have met him and satisfied with my Nissan experience and purchase.

I’ve been hesitant on entering establishments since the pandemic began. At my arrival I was greeted safely by staff. Everyone was friendly and wearing proper PPE! It was comforting to see all precautions being taken seriously. I was scheduled for an 8:30am servicing but arrived around 8:05-8:10am. My wait wasn’t long at all! Maybe an hour tops! Everyone was friendly, considerate, socially distancing, and efficient! Thank you all for a job well done!

My most recent experience was fairly quick. I went in for a 15K service. I was in and out in less than an hour.

Amir Mohamed was extremely knowledgeable and helpful in finding my wife the perfect vehicle that she wanted

I had an amazing experience at Springfield Nissan everyone was nice and willing to work with me to get the deal done. A special thanks to Amer Mohamed for the excellent customer service! When you stop in ask for Amer he will take care of you.

My husband and I had a pleasant experience with Amer. We were able to get the car that was in our budget. I would recommend this dealership.

This place has one of the worst Service Departments. I scheduled a service way ahead of time because a part had to be ordered. Two hours after dropping off the car I got a call that the part was never delivered. I had to plead with the representative to get the part from another dealership nearby as I cant take any more time off to service the car. The worst part is that when I showed up to pick up the car 45 minutes before the closing, no one was present in the Service Department. It was a Saturday and everyone left one hour early. One of the Sales Managers thankfully helped me out but I literally had to walk around the whole place asking for help. This was an awful experience and one that will definitely turn me away from dealing with Nissan again. There are so many other dealerships that actually value their customers. This one, unfortunately, is not one of them.

Purchased my first New Nissan Altima 2007 here. Still coming here to purchase vehicals and maintenance. For maintenance see Technican Louie he is no side shooter know his job.. HE listens to your concerns. #1 Reason I still come.

At first I was skeptical because of the amount of negative reviews, but I gave Nissan World of Springfield a shot since it was closer to home. I just turned in my old lease for a 2020 and unexpectedly, had a great experience! Amer Mohamed was very thorough and he didn’t waste my time, unlike many other brand specialists have in the past. I test drove the vehicle on my own, due to COVID restrictions of course. Although I was not very confident that I would drive away with a new car today due to past experiences, I was pleasantly surprised with Amer and his customer sales and service skills. This dealer also has a decent sized showroom, and a big lot. I also let Amer know that I had to finish by a certain time, and he had me out with time to spare. I will absolutely return to this dealer when my new lease is up. Thanks Amer...all business aside, you were very kind.Thank you for being safe and maintaining social distancing! :)

Went in to turn in my 2018 Rogue lease and what I thought would be a smooth transition was far from. Found out they were not honest with and had no problem taking the deposit. I should have stayed with Edison Nissan! Called Nissan Corporate!!! Very disappointed in their dishonesty.So..I had my first service appointment April 2021 and Everlyn in service was VERY accommodating. I have no problem changing my starsIt was very quick and her personality is refreshing.

I was shopping for reliable family car. I made my research by visiting Toyota, Honda and Hyundai dealers on rt22. Ive got the best deal and great costumer service from this dealership. Sales rep Herbert Ramirez was amazing. I did 2 test drives before making purchase of 2017 Nissan Altima S. sales manager Mehran M was very helpful with financing and complimentary maintenance service offers. Hope my review will help people to choose the right place to buy their cars.

Great service and people when I brought my new car.

I have nothing but great things to say about this Nissan location. Amer has been helping my grandfather for years now with his leases. Amer sat with us and explained every part of the vehicle and its features. He even helped put on my grandfathers new license plates. He respected and honored the social distancing guidelines and was patient throughout the entire meeting. If you need to buy a car, I recommend buying from Nissan for their amazing deals and buy it from Amer. My grandfather considers him a friend now and has referred all family and friends to him. My mother and I plan on leasing with Nissan with Amer. Highly recommended and I encourage everyone to do the same. Thank you Amer!!

I always enjoyed getting my car service there knowing the service manager Mr. Louis Souza is honest and fair. He always spare a few minutes to say hello and ask how you are doing. He is an asset to Nissan .

Definitely 5 star to the service department..... Thank you Luis C. for always providing great service!

My engine light came on, they diagnosis for $178 & charged $1200 to fixed the problem of mass air flow, so i took my car to Union Lube shop instead & they only charged $30 to diagnose & $250 to fix the problem!!!

On Monday, March 8th I went to Nissan of Springfield, NJ. My lease for my 2018 Nissan Altima SR Midnight Edition was due. I talked with salesman (Ahmar) and we talked about staying near the same price with the new Altima. I told him I liked the remote start and dark interior and exterior, and I did not need the leather seats. Ahmar showed me a Nissan Altima SV with AWD. I liked it, but realized it was not as pleasing to the eye as my 2018 and seemed to be missing somethings. Ahmar told me that this was a better car because of the AWD and it had the same features except heated seats (which I asked about). I regrettably signed the paperwork knowing it didnt feel right. When I got home that night, I knew I wasnt happy. I called and left Ahmar a message the next morning (3/9) of my concerns:Paying moreLonger lease termLess mileageLess features1800.00 downAnd I was not getting anything more.When I got to the dealership that day (3/9), he said he didnt get my message. I began to tell him and Paul that I was not satisfied and felt like I was taken advantage of and wanted to see what a car equivalent to my 2018 Nissan Altima would cost or get something cheaper or give me my money back and I would leave. Paul and Ahmar rudely while interrupting my long speech why I felt like I didnt get a good deal and pretty much said there is nothing they could do. Paul told me to call Nissan Financing and maybe they could do something, called them and they said they did not know why the dealership would say that.I then spoke to Nick (GM) who more pleasantly told me his hands were tied and I should have said something before I signed the deal. I told him that I felt pressured and was assured the car was better. And I realized how disappointed I was with the car when I got home and compared the 2 cars.They only thing that I see that was better was the AWD. Which I told them I did not need, but it did seem like it made for a better driving car. The 2021 car is much smaller, less features, higher monthly payment, less mileage allowed, and longer lease agreement. I feel that Ahmar did not clearly state the differences with the 2 cars, did not give me option of another car, continued to use terminology that I didnt understand and said I didnt understand, I had to keep repeating what he was saying then using wording that I thought were true so I could somewhat know what he was talking about, he also at one point told me that the payment would only be $1.50 more a day (depending on lease term) and wouldnt make that much of a difference. Which is over $30 a month and a huge difference especially during these times and who is he to tell me what only $1.50 a day is to me? Anyways, I have been a Nissan customer for over 7-8 years and I am very disappointed in the level of empathy, professionalism, and honesty that came from the dealership. I am now stuck with a car that I am not pleased with for 4 years and cannot wait until this lease is over so I can go somewhere else. I really do love Nissan, but this left a bad and sad taste in my mouth. This is now a hard lesson for me that I should have went with my instincts and said no, I dont like this.Sincerely a DISSATISFIED customer

Waiting time was not long and Luis the advisor was pleasant and professional.

John Flores and team were exceptional. Not a pushy salesman and was very honest. I told him my budget and though he did attempt to sale me a higher bid, he later did sale me my dream car right in my budget. I know it’s business, but it’s the experience and the person that makes this worthwhile. I will be working with Nissan moving forward.

Great experience all around. I very much recommend you check them out if you are in the market for a new car. I traded in my damaged lease and they were able to help me get into a new car. Ask for Trey!

James was fantastic to work with. Answered all my questions, and worked with me to make sure I left satisfied. Very happy in my new 2020 Rogue

I drive over 30 minutes to come to this dealer instead of the one 5 minutes from my house but the dealer completely ripped me off and over charged me. I looked up online for Nissan controllers + labor and the dealer charged me 4x that amount. I said something and then they gave me a discount but it was still too much money and then wanted to add $1,000 more in service. I refused to have unnecessary work which I was advised the vehicle didn’t need it. This dealer is in the business to make money off people at whatever cost!

Experience was great. It was a normal service schedule.

From the time I pulled in the gentleman asked me what I was their for. I told him I made an appointment to have my oil changed and that the lady on the phone told me I was due for my 35,000 mile check up. I also showed him that I was missing a screw in the front. They took care of everything for me and he told me next time I would need an ailment. I always get my oil change with them, and last time I was rushing and went to Jiffy. I was so disappointed with them that I went running back to Nissan. I would tell everyone to stay with this dealership. They are the best in customer service

I was very satisfied! They did a recall on my vehicle and gave me a loaner vehicle in the meantime. I was able to get to work, and more importantly, I was able to pick up my vehicle past 5pm because one of the service guys waited for me to get there. Very very nice of them!

The best person here to ensure you get great service is adeyemi.He makes sure your happy with whatever decision youve made and he keeps it 100 with you.Everyone else is just pretty much going through the motion to get you to buy whatever vehicle for all they care

Great place to buy a truck a car just a great place. Me and the saleman made a great deal.and im very happy with my new nissan truck.come out give them a shot, you leave Happy. One way to find out just come.

Walked into Nissian world of Springfield just looking for a new car and walked out with a 2021 Nissian Rogue at a good deal. Thanks Amir what a great salesman 😊

I recently turned in a lease and moved into a 2nd lease with Nissan World of Springfield. Marinho, the Sales Manager and Chris the General Manager, both worked with me and were truly great to work with. Honesty and Integrity goes a long way these days, if you want to have a hands on positive experience, give them a try!

We were thinking about getting another carNot sure about 2020 models. Might wait for the 2021s. I just wish all the car companys would offer more than 4 standard colors..Silver, dark gray, black and white. Would be nice too see a beige or tan or blue

Im driving off in a random newNissan Rouge, thanks to Amer Mohamed and the support teamMy first car brand new, consideringMy positon, He and they preformedA miracle, thank you Amer, and all.A.E. STANBACK

It was great I didnt get the car I wanted but I ended with a brand new car, I am very pleases and defiantly coming back for all my car need buy of new cars in the future

Mr. Amar Mohamed was absolutely amazing