Zachary Brookes out at the Stow location made my first time car buying experience A BREEZE! He wasn’t letting me sign if I didn’t absolutely love my choice & boy did I! He was so professional, helpful, quick to answer all questions & if he didn’t know he literally RAN to find out. I couldn’t be more pleased with his services! Thanks Zach-you rock!

Great experience in a tough time to buy a new vehicle. Worked with Zoe Goodnow on the purchase, just a pleasure to work with and made the buying experience fun. This is a great dealership that took me an hour to get to but well worth the drive, highly recommend and please seek out Zoe Goodnow, shell take care of you.

I really needed service for my Chevy Equinox and I first went to my original dealership to see if they could get me in. I stressed the importance of how much I really needed my vehicle fixed and they could not accommodate until two weeks out. To me that was very disappointing, because I bought my vehicle from them. So I gave Marhofer service department a call, and I got Alicia Reed. Not only was she accommodating, but she promised a loaner one way or another so my busy schedule would not be interrupted. It took about a day for the repair and they got me on my way. I am truly glad I gave Marhofer service department a call, and I would now trust them for any service I need for my Chevy vehicle. I know the next time I need a new car, I’m ditching my old dealer and I’m going straight to Marhofer. They really got me out of a bind.

Such a great experience buying my first Truck at this location. Connor was awesome. Thank you everyone that helped us.

Since the beginning response was very fast, like less then 1hr after the call asking for quotation, other dealers took more than 1 day to give me feed back.Really appreciate the work with you guys!Treatment was awesome and make me feel comfortable while doing my decisions.Thanks

This is an update from a post I made the other day about my service experience. It was a poor experience but Alex the service manager reached out after the matter was settled and apologized personally. I will say they owned up to the mistake and went out of their way to make sure things like this don’t happen again.

For my Initial contact through the purchase, I was extremely am pressed with the professionalism, responsiveness and knowledge of the entire team.

Sold me a leaking 2018 Murano. the roof leaking that is. the entire backseat-rear cargo ceiling is soaked and they seem to be fine with that. salesman stopped responding and all marhoffer locations refuse to call me back on resolving the issue. purchased 1 week ago! stay far far away!

Ron Masters was very communicative and helpful.He helped me understand the issues with my car and explained my options without being pushy.I really enjoyed working with him!

I was very happy with the visit to the dealership for my routine oil change and car care. My car was ready within the wait time I was given. The customer service was awesome!

Zoe was very helpful and wonderful to work with! Our experience was seamless.

If anyone is looking for someone to make their buying experience hassle free, do not walk- RUN to Zoe! She made our process SO seamless and was able to accommodate our needs, and even had almost all our of paperwork already done prior to us even on the lot (Which is half the battle!) Everything went so smoothly, and we were very pleased with our overall experience with her. Thank you so much, Zoe!

Fabulous customer service, Zoe is a total professional. I stopped by just to take a look at a few vehicles and she found what I was looking for in both body style and price fairly quickly. Anyone looking for a new or used car should definitely stop by and see her.

If you like wasting your time, this is the dealership for you. Stopped by on a Sunday to take a look at a used truck on their lot. Pricing and general information about the truck was clearly presented on the windshield. Let my boss know I would be late for work Monday morning so I could drive the truck and put a deposit down if I everything looked good. Came back from the test drive and the salesman notified me the truck was priced wrong, mind you the price was hanging from the rearview mirror this whole time, and that the truck was $7900 more than advertised. Im a lifelong Stow resident and I can tell you this, Marhofer will not get a dollar of my hard earned money.

I typically choose to use the dealer as opposed to other service shops around town for a few reasons, but lately it is because if the staff in the service department. Having had a few situations which were costly, I was most comfortable using the dealer, but the staff was incredibly helpful and took the time to look uo the situations and make sure they were providing the most accurate details.Also I have found them to be flexible and willing to go the 3ztra mile. I tend to drop off vehicles for service the day prior because if schedules and such, but this last time as I dropped off they made sure my vehicle was done and ready to pick up that same day which opened my schedule later in the week.Well done and I will continue coming back as a result of these recent experiences.

Fair pricing, good communication, courteous - meet all expectations.

There was a slight issue where the car needed a new radiator and at first we were pegged to pay for it, but after doing some research, we weren’t held responsible. The issues have all been resolved.

The people are friendly, helpful, & quick to respond to calls & voicemail. I particularly recommend the salesman Zach, he is very friendly & does not waste time!

Bryan Dyser was the one who helped us get our brand new truck. Unlike many, he truly seemed to care about our needs and succeeded in making our dream come true. He was very patient with us and went the extra mile for us. Thanks so much Bryan!

Just like every other dealer they will sell you anything but when it comes to customer service it is a absolute failure. Just picked up a brand new truck from them on Monday and now it is 3 days later and 300 miles in and a warning light comes on every time the truck is turned on. Called service and they said the earliest they could get me in is Monday. I get it that it is busy but you would expect for a $53,000 truck and not even a few hundred miles they would push it higher on the list. Mind you they inflated the price of the truck when I bought it on top of it all. Called my sales person and they said they would try and get me in earlier and 6 hours later nothing. All they give a dam about is selling and selling and nothing after the fact. Extremely disappointed and will consider another brand of trucks when I get another truck but will never buy another truck from here ever again!

Very fast i got my car that I wanted

If you’re not buying your next car from Zoe at Ron Marhofer on Darrow road in Stow, you’re doing it wrong... She is not only super sweet and accommodating, but she’s also extremely knowledgeable and personable. Also, not pushy like a lot of people are. She truly cares about making her clients happy, and it shows. From the second we stepped in to browse, we were treated like family by Zoe and the Marhofer team. Zoe, Kevin and Kyle worked so great together in hearing our wants and meeting our every single need. They bent over backwards for us and we were left in awe of their customer service. I thought I would be a Jeep person for life, but after the wonderful experience I had with this team and dealership you can officially call me a convert. I’m not the type to go and write reviews, but these guys deserved it. And that’s a lot coming from me as I’m the type of person where I know what I want and seldom settle for things which typically makes me hard to please. Go see Zoe and you won’t be disappointed!

Took a chance with no appointments and walked in for an oil change. They checked and fit us in immediately! What a great surprise, thank you!

Steve Bush and his team were great and QUICK!!!

Summer happy with the process and quick service on buying my Chevy Tahoe. They didn’t sugar code anything. They gave me 4 different coverage packages that included the card payment, I was given a price for each and all I had to do is pick and sign. Other dealers do want to tell you much and not show you your options in digital screen A++++ Rick your the man 👏🏽

My front wipers broke. My husband saw where it was broken. Pulled up a picture of the part. Went down to the Chevy dealer to have them order the part. Come to find out this has been a recall on my vehicle. Ordered the part, scheduled to get it fixed. Turned out to be no charge, including free labor. I like the way when you call and work with one point of contact in the customer service area. Steven was aware of how it was being handled and things went really smooth. He was very busy but he was very attentive, professional and not frustrated.

Lisa was great in getting my in a lease for the vehicle I wanted right at the price point I wanted. Second time leasing a car from them and cant imagine getting a car anywhere else. The whole process was easy and pressure free. Came into to see what was available and left a couple hours later thrilled to be in a new car.

Conner is amazing! My family and I have used Dee S. for every car purchase for years, upon his retirement I was nervous about finding someone to work with at Marhofer. I was very pleasantly surprised by Conner, his knowledge and demeaner allowed for a painless transition to my NEW favorite car guy!!:)

March 2021 I visited Marhofer Chevrolet, I immediately felt a pleasant atmosphere. Not like I was surrounded by sharks. I asked to speak to Mike Riley. He came rolling out of the back with a sense of urgency and a smile. Mike was personable, knowledgeable, factual, and professional. He is a Grade A sales consultant and highly recommended!! The finance guy, Kyle was great too! And the turkey sausage guy and caprice sun girl (both employees, obviously I dont know their names) the point is...Great Atmosphere and Great People!! Thank you for the Awesome Experience!!

Best service with great prices!

Zoe was the best. She has a caring personality when she helps you find a car. I asked for something in a used truck and delivered. Hope to go back for my next purchase in the future.

Very happy with my experience at Marhofer Chevrolet. Although I ended up taking back the first car I bought because I was unhappy with it (it just didnt have the features I really wanted and I thought I would be ok with it, but realized that Im too short not to have an auto hatchback...), they were all too kind to understand my concerns and give me the car I wanted in the end with absolutely no hassle whatsoever. I love my Equinox!

Kyle and Connor were an absolute pleasure to deal with!!My vehicle was deemed totaled approx. a month ago and has been a challenge ever since.Kyle and Connor responded to texts, emails and phone calls immediately and set up delivery for my new vehicle to be at my house in a timely manner.I can’t express the appreciation I have for their honesty and help during this situation.Absolutely recommend this dealership and ask for Connor in sales and Kyle in Finance you’ll be in great hands!!!

I’m not big on doing reviews, however I have to do this one. I went to get a new car yesterday and I had the pleasure of meeting Marquese B. I’m always nervous when it comes to a big decision like a new car and payments. I will tell you what, Marquese went above and beyond to help me find the exact car that I wanted and that was right for me. He didn’t rush through anything and explained everything perfectly. I knew exactly what I was getting into. He has one of those trusting faces and his personality is as trusting. He’s not out to make money like most dealerships. He really just wants to help you find what your looking for. The rest of the team is also really nice. But if I was you I’d ask for Marquese and you’ll see why I’m so excited about my new car and my fantastic experience. I felt safe and comfortable which is very hard to find. So thank you Marquese and the rest of Ron Marhofer.

I absolutely love the staff. Very professional & I highly appreciate their hard work, honesty, & dedication 2 please myself, my 06 Chevy☺& their customers. Thank U❤💯

Kim, John and Alan were very pleasant to work with. They kept us informed and worked with our insurance company Progressive very well. Never met the technician but the vehicle looked great.. Even our rental car from Enterprise was flawless. Been using your collusion center for years and have always been pleased. Thank you!

When I arrived I was told that it would take about 2 hours to replace my brakes and resurface my rotors. I understand that times can vary based on various things but it would have been nice to have an update. Steven was a horrible advisor throughout the entire experience. He had time to chat with coworkers and a friend but didn’t have time to come update me on the progress. He had time to order and eat lunch but couldn’t come give me an update. He had a few other customers that he came to pick up from the lobby and didn’t stop to give me an update. He would barely look at me. I went up to the desk to ask what was going on l, he knew but couldn’t take the time to give me an update. I’ve been to this dealership twice before and had great experiences with Ron and Megan but I will not be back after it took 5 hours to replace my brakes.

I purchased a car from here a couple months ago. I noticed that my entire backseat as well as the seat belts are beginning to fall apart at the seams. This has resulted in 2 out of 3 of my seatbelts being non functional. When I scheduled my car to be looked at I was given an outrageous estimate on the repair. This is clearly a pre existing condition prior to me buying this car. There is also some type of oil beneath the trunk of my car where the spare tire is. That has ruined and rusted my belonging. They were no help at all. I would not recommend anyone coming here to purchase a vehicle.

I waited for 5 hours with little to no communication on when my vehicle would be fixed. After complaining I was informed mechanics were taken off my vehicle to do oil changes and that’s why it took 5+ hours for my brakes. I was then hit on by the service person, told that my front brakes were not fixed but they did the best they could. I did receive 100 dollars off but I will not be returning and I will not be recommending this dealership anytime soon.

Steven B was an excellent service advisor. He took notes on the problem we were experiencing, kept us informed of our trucks status, and most importantly explained why he recommended the additional service and how it could save us money in the long run.

Brian did a great job. He answered our questions and allowed us to test drive the vehicles that we wanted. We did not feel pressured into purchasing anything. Brian and the finance lady was very patient as we were there at least an hour or two after closing. This is the 3rd vehicle purchase from this specific dealership and will continue to purchase from here in the future.

We did have some issues when initially buying a used car at the Chevy dealership but the dealership did their best to rectify those issues in a timely manner and to our satisfaction. They promptly responded to my Google review to see what they could do to correct the issues.

I had to drop my new corvette off to have it repaired, for a second time, for damage that was original done on delivery by the dealership. I requested a loaner vehicle and worked with Mike Riley as my go between. Mike was very poor at communicating and did not follow through with any of his commitments. Mikes lack of effort resulted in my being left stranded at the collision center without a way home the day I dropped my car off.Al Shumaker at the collision center went out of his way to insure that I was taken care of and rented a vehicle from Enterprise to insure that I had transportation during the four days that he had my vehicle.

My scheduled appointment with another dealer was canceled an hour prior because they didn’t have a rental vehicle that was promised. I immediately drove to Marhofer in Stow and my issue was addressed. Tyler was very friendly and supportive. He was able to provide me with a rental car while the necessary work on my car was completed. I was extremely satisfied! Thank you very much!!

I regret that I delayed filling out this survey because I forgot the name of the wonderful young lady that helped me. I was at the dealership for quite a while that day as it was very busy. However she was very attentive and made it an exceptional experience. She even called about a week later to see how my experience has been with my new car. Very bubbly personality and very professional. BRAVO!

I was not sure I was even ready to purchase a vehicle when I visited here but they couldn’t have made it easier for me. You won’t find your typical sales person sharks here that you would at another dealership.Shaina, who helped me with the sale of my car was an absolute joy and helped me every step of the way. Without her help I don’t know if I would have even walked out with a new car that day! Definitely the most down to earth and reasonable salesperson I’ve had the pleasure of working with!I would *highly* recommend Ron Marhofer to anyone looking to purchase a new vehicle and couldn’t be more satisfied with my visit and experience.Well earned 5 stars and will make sure to tell my friends and family to purchase from Ron Marhofer in the future.

After going through the process of buying a new truck that is in transit with the sales team, I sat down and looked at the terms, the interest rate + cash and trade and I felt i was being taken advantage of..numbers were fudged..they had given the facade that I was getting alot for my trade in but at the same time they marked up the truck above msvp (which i know is common in this current market) so that would be a wash..they also would not accept my GM employee discount..Long story short, I explored my options and got waay more truck and options for less than what was being offered from Marhoffer for a step above a base model Silverado..I know its a tough time to buy a new truck but this sales team definitely saw $$ and Im glad I explored other options.

Service people were very helpful and knowledgeable and answered all my concerns to my satisfaction.

Mark Jung, Jimmy Himes and the rest of the team have done a great job on both the sale and servicing of my car. A joy to work with. Kudos! Tom

I worked with superstar salesperson, Brittany Garner and finance guru, John Marsden.What a DREAM experience starting with the first email response Brittany sent me. She was always very responsive an professional,  when I called to schedule a test drive she accommodated my time request.Sitting with her during what’s normal a long tedious day was a pleasure.  We chatted kayaks, dogs, old cars.  Like visiting with a friend!John T managed to get me what I asked for on my trade and got me an amazing low finance rate and warranty package.   Five star service every single step of the way!!Amazing team I got to deal with! So thankful for a wonderful car buying experience.I’d like to note I’ve been shopping for 3 months for my Explorer and the customer care Brittany and John showed me is certainly way above and beyond what I’ve encountered as I was shopping and researching.  From aloof email responses and unreturned calls leaving unanswered questions with other dealerships, it was quite refreshing to get the service I did at Ron Marhofer Chevrolet!!!I’m sending my parents to Brittany and John in the near future when they are buying their next vehicle too!

I had a great experience with Brittany! She was so helpful and not at all pushy. It was actually an enjoyable used car buying experience. WouldDefinitely go back there!

It’s rare to find good customer service, especially in the car buying process. Ashley was phenomenal in a process that I typically do not enjoy. She actually listened to what I was looking for. Although I’m sure her patience was on edge, it wasn’t evident. She was professional, personable and found the vehicle with the features that I was looking for and within my budget. Before I left, she was very helpful in setting up what was necessary on the infotainment system. Breanna, Finance Manager, also was very patient and informative. I love the 2021 Malibu even more than I thought I would. I would highly recommend Ron Marhofer Chevrolet of Stow! Thank you so much for your impeccable service!

The staff, are all very warm and friendly. I was treated professionally, yet friendly. It was kind of like spending time with family. I have, and would again, recommended them to anyone that needs to purchase or have a car serviced.

Friendly, helpful and courteous. Vehicle was completed timely and all work explained.

Everyone collectively worked with me to try to get me into a vehicle that almost fit exactly what I was looking for while keeping my payment at a level I was comfortable with. Bryan was very kind and professional. The best part was I was expecting to put more money down on top of the agreed money down amount. Turns out that includes tax, title, dealer doc fee, etc. was included in the money down that we agreed upon. I was very impressed.

They go above and beyond for every service in a timely fashion, and theyll also wash your car

UPDATE: I did receive a call from the manager. They did order the part and fixed it for free as they should’ve to start. They came and got my vehicle and brought it back with a loaner in between. I was satisfied with the end result and I would’ve loved to have revived this before this review. I hope this opened their eyes to some of their practices. I am very grateful they took care of us and rightfully rendered the situation. That was the right thing to do.I would’ve loved to give them a 5 star. Seemed to be a 5 star service at the beginning. Lisa, our salesperson, was nice and helpful. The vehicle was nice and clean and at the lower end of KBB. We were happy. Here’s why we ended up only giving 3 stars….1. During the signing part, the finance manager just scrolled through the papers as he used our electronic signature to fill them in. He was scrolling very fast. I just happened to catch the total of the vehicle was off. When I asked why it was almost $1000 not her said it was tag fees. I stopped him and looked more thoroughly and found a nearly $700 free added at the top for some bogus elite service that was never mentioned to us or we were never asked about. As a matter of fact when we discussed interest rates, months and monthly payments this bogus fee was already factored in before we even went over anything else. I asked him to remove the fee and out payments dropped from what we were first quoted. They know they’re working this fee into the total and never even telling people they’re paying for this service. That’s a scam in itself.2. So we knew there had been done minor damage to the front end but went over the repairs made. We test dove during the day. Well we drove it at night the first time (within 3 days of purchase) and noticed the headlights are not centered right. We contacted them drive it over an hour back up for them to tell us they could try to bend a piece but if it broke we’d have to buy and pay to replace the part and they wouldn’t do anything to fix it otherwise, even though they openly recognized it was likely how it was fixed from the damage done.Seems to me this isn’t the dealership they portray to be. These issues are not is being picky. They are scanning people on the fee added regularly and not ensuring anything wrong with the van is remedied is not quality service. Wish we’d had a better experience. I will be sure to pass this info to everyone asking for a reliable quality dealership.

I worked with Bryan and he is always wonderful. He sold me my last car and I came back to him because unlike others when I go to buy a car he talks to me and not who Im with. That doesnt always happen with me being a female and young. I appreciate his professionalism and customer service. Each time he always made sure that I got the car I wanted in the price range I could afford.

I want to express my appreciation to Shaina T. at Marhofer Chevrolet. She worked with me for quite some time leading up to the purchase of my 2018 Chevy Trax. Im not an easy customer, but she was patient and friendly and helped me identify vehicles within my budget. Buying a car in this market is a challenge and I had some additional challenges going in and Shaina saw me through the process and beyond. Used cars are always a gamble. My husband was in our other car behind me as we were leaving the dealership and noticed the brake light was out. I called Shaina immediately and she took the vehicle right over to service while we went to dinner. The check engine light came on the next day--I texted her and she scheduled an appointment for me the following day because she knew I was leaving on vacation with the vehicle shortly thereafter. Shes one of the best salespeople weve worked with in our time buying cars.

I purchased my vehicle almost 30 days ago. I had a couple of minor set backs through out the process but they were able to make them right. This will be my 3rd purchase from Ron Marhofer. I absolutely love the service that I receive with them and the quality of the vehicles they have. At this location Connor did an outstanding job working with me. I appreciate his honesty and hard work. When you stop by I would just ask for him directly!!!

Always greeted w/ warm welcome & offered any deals available for different service options. Workers very knowledgeable & like family. Quality of service always been nothing short of excellent.

I worked with Connor last week. I had been looking for a truck and got the run around so many times. But, Connor did an amazing job explaining everything and getting me into the truck I’ve been wanting. Thank you so much Connor, Kyle and Kevin. Between the sales process, financing and sales management being very personable, efficient and overall a smooth buying process, I would recommend to everyone!

Just purchased my new car 1 week ago. Love it! Our sales gal was awesome. This is our 3rd vehicle purchased there. Will definitely go back in a couple yrs when we need to buy a new truck!

Ron in your service department was very helpful and a good guy

I bought Megan, our service advisor flowers; what does that tell you about the level of service we received? :)

Over this past week I worked with the team at Ron Marhofer and it has been nothing but a pleasure. I definitely would love to give a shout and recommendation to stop in and see Mike! Mike not only was patient, and kind but also very reassuring that he was there to make sure I was going to get exactly what I was looking for. With all of my nerves with a previous bad experience at another dealership this time around has definitely changed my point of view. I walked away happy, confident in the decision, and with my new Jeep!Points to really appreciate:•never pushing you to make a deal•patient!•very informative•willing to work with you on any and all levels•quick to respond. phone, text, email within minutes!Thanks again Mike, and to your fellow co-workers!

We bought a pre-owned vehicle yesterday with zero hassle and a seamless process. Probably the lowest stress car buying experience I have ever had. Our financing was taken car of prior to our appointment and while we did our test drive. Amy was very easy to work with and got us the best deal. Zoe was very kind and thorough...and she even helped us save what ended up being $94 a month in car insurance while we waiting for the service department to clean the car. I sincerely appreciated the fact that there were so many women working the sale floor. Would purchase a vehicle here again.

I have worked with the Ron Marhofer auto family and Dee Shannon for a long time. I highly recommend both. Dee is a great guy that genuinely cares about his customers and wants to see them happy. He has never steered me in the wrong direction, and I always feel good about the price I pay when I leave. He will always go above and beyond for you and will make you feel as if you are one of his most important customers.This last time I went to get a new car, I had a miscommunication with another employee while Dee was out. Not only did his manager call me to check in but Dee did as well, his first day back. (even though he was not in and had no part in my new car). You don’t find customer service like that everywhere. We will continue to support Dee and the Marhofer auto family.

Very accommodating and professional dealership. Easy purchase process.

The service associate, Steven was very professional, and explained the good better best program. I appreciate the clarification when I try to understand why I need certain services.

Ron Marhoffer Chevy is incredible!! This is now the third time I’ve dealt with this dealership and I will never go anywhere again. There’s no run around, they’re upfront and honest, which I appreciate! I’ve had the best experience and would recommend this dealer to ANYONE! Amy, Zoe, and Breanna are amazing at customer service and truly make you feel like family! I’m so thrilled about my Chevy Equinox & Silverado!

LLeft my van while on vacation for repair. When I pickedit up, I was shocked at the price. HALF THE ESTIMATE!! They said the tech was able to save one of the door hinges and they only needed to replace one. That is GREAT CUSTOMER SERVICE!

Excellent service in a timely manner.

We had a great experience at Ron Marhofer. Shaina was a great sales person. Very helpful. I would definitely work with her again!

Great place to buy a car. Honest and reasonable deals on trade-in values and sales prices. Good selection of inventory to choose from. Knowledgeable sales staff and not pushy at all. Quick and easy process from beginning to end. Highly recommended!

Sold me a 2017 Chevy Trax that needs an alignment, has brakes that went bad by the end of the week and they have the nerve to tell me it’s just the material and I told them to their face they are wrong, and struts that are so bad it feels like your driving on the moon when you go down a slightly bumpy road. I take the car back to get the alignment fixed for free and my cars still drives the same way it before. I do recommend these guys at all they are bunch of liars.

Easily the quickest and most enjoyable car buying experience Ive ever had. After a very long time in one car, I finally made the decision to get something else, so I went to their Used Car Supercenter in Cuyahoga Falls. I was promptly greeted by Jason (ask for him, he was fantastic), who was very friendly and up front about everything. He listened to what I was looking for and was 100% not pushy. We sat down went over my wants and needs for a car and in no time I was test driving a few. We found another i was interested in that was at a different location, so we drove out there to take a look. I took that for a spin and now its my new car. The process was super quick and easy. The other staff at both locations was very friendly and helpful. They made sure I was comfortable, offered drinks, etc. The experience was so painless. The finance and signing side included (thanks Kyle). All in all, a truly excellent dealership. Keep up the great work!!!!

Met with Zoe. We looked at a non-Chevy vehicle, but she was still very happy to help us. Didn’t push for any other vehicle and made the whole process very easy. A refreshingly positive experience for us!

I had a very pleasant experience working with Bryan. He was very helpful and courteous to my situation. He is top notch and I would and will recommend anyone to visit Marhofer and see Bryan! The dealership is very nice and laid back. Very good experience! Thank You Bryan!!

The staff at Marhofer Chevrolet in Stow, Ohio provided good help and direction to me while I navigated the Service Department of their car dealership. They made getting my car fixed easy, and I made a few friends. Thanks especially to D.

Nice bunch of people. Didn’t plan on buying anything that day just wanted to see the Chevy Blazer but I drove off with a nice Chevy Malibu. Thanks 😊

Shaina and Amy were able to get me a great deal and put me in the truck I wanted. I was a please and they really made my day. It was not a long process at all. Will recommend them to anyone.

Purchased vehicle 3/5/21. As an out of state buyer I would not recommend this dealership. I asked to be made aware of any issues with the vehicle I was purchasing, this included any wear and tear/smells to which I was assured I would be because I was out of state and they did want the car to be delivered only to be sent back. This was not the case though. The vehicle showed up with no car mats to which I immediately brought up and was told would be resolved, it was not. The car was also to be detailed before hand but showed up with dirt still in the grooves of the front seats and marks on the ceiling. After a couple of days the smell from what was used to detail the vehicle had dissipated and it was extremely obvious that this car was previously owned by a smoker to which I was not made aware when I had asked. There was also a spot on the rear end of the vehicle that they agreed to repaint and I could have done a better job myself, you can feel the area they touched up, it is rough and doesnt shine quite like the rest of the vehicle. Apparently whatever goes to make a quick buck. Will not be returning for another purchase.

I went to Ron Marhofer to buy a vehicle I viewed on their online inventory a couple days ago, and walked away with the car today. Mike Riley is who helped me through the entire process of buying my vehicle; and I am overall satisfied with their services! They literally have the best deals around, for an all around serviced vehicle! I’m so happy and I would definitely recommend anyone to this dealership & to see Mike Riley!

They got me in at a time that was convenient to me. They were quick, courteous and washed my car for me. I really couldnt ask for anything more.

I am so grateful for the experience that I had purchasing my new car from Ron Marhofer Chevrolet. I worked with Connor and he made purchasing a new car extremely easy and comfortable. He explained to me all of the features, showed me exactly what I was looking for, allowed me to test drive multiple vehicles to find the one that was best suited for me, and was very knowledgeable in his field. I am extremely lucky that Connor is the salesman that I worked with and in fact, it was the reason that I drove over an hour and chose to return to purchase my car from Ron Marhofer. I am positive that I will not be disappointed in my decision.

If I could give more then 5 stars I most definitely would...Amy and her team are by far the best...I went into the dealership just to see if maybe I could trade in my car and ended up getting a brand new traverse...very easy and simple process that only took a hour if that...so happy I went in and thankful for all the help!!!

Everyone was so pleasant! I bought another vehicle last October and was very pleased then, also.

I had a great experience today getting my new car. My salesman Jacob was so patient with me as I made my decision. He went above and beyond to help me weigh pros and cons of each car I liked. Then, our financial person was able to really work with us to get a great low interest rate. I appreciated all the diligence the employees showed to get me the best possible deal! I love my new car!

Ive never had a bad experience at this dealership! They always go above and beyond and do their best to make everything stress free. Enos made turning in my lease and getting in to a new one as simple as possible. I tried another local dealership the last time I leased and had a terrible experience. Marhofer will keep my business for years to come!

15,000 miles service was done rather quickly. We had a tire that needed replaced and they took care of that for us too while the truck was in, as well as, a recall. All in all service was great.

I went in for an oil change on Friday, May 28. Was told the different options for my oil change. I had mentioned that I could get an oil change from Klaben for $50 using synthetic oil. The gentleman behind me, employee, stated then go to Klaben and get your oil changed. He was very unfriendly. I dealt with Megan and she was very helpful.

Had an excellent visit to the dealership for my recent service appointment and while there they had noticed and took care of a tail light that had some condensation which was under warranty!! Thank you for going above and beyond!!

Had an issue with a recall installation on my airbag, leaving the warning light on after It was supposedly fixed.. Ron marhofers service department ran a diagnostic on my vehicle for free to figure out the issue. They located the issue and fixed it immediately. I appreciate the The willingness to finding the problem and correcting the problem. Once they realized it was their mistake they also are giving me a free oil change next time I need one. Thank you Alex at Ron Marhofer Chevrolet in Stow.

Zoe did a great job helping me pick a car and getting a reasonable price! Ask for her if you can 😊

Everything was done electronically. They brought the car to us and we signed the paperwork at our home. No sitting all day at the dealership. We loved it!

Megan in service was wonderful. She was super friendly and very knowledgeable. She explained everything clearly and helped me prioritize what was needed at that time and what I could come back for. She was able to help me with changing my name on my warranty and got me a rental car when mine wouldnt be done soon enough. I really appreciate everything she did to make this easier for me.

Ron kept me up to date with the repairs and the technician did an excellent job. I am very happy with the entire process.

Great follow-up and a positive experience overall. Having the vehicle brought to our home for the test drive was very convenient. All staff members were very professional and a pleasure to deal with.

Very kind, worked hard to help us out in a very timely matter