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AutoNation Collision Center Tempe
7245 S Harl Ave, Tempe, AZ 85283, United States
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AutoNation Collision Center Tempe
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Ni
Review №1

Their service here is top notch. I highly recommend working with them. Bryant was great when assisting me with my car. Everyone on the team is nice and helpful. They are also open on Saturdays until noon, which is very convenient.

Ji
Review №2

I can’t say enough good things about my experience with AutoNation Collision Center. Everyone from Brandon who did an excellent job cleaning up my vehicle after the bodywork was complete. To Cherish Middaugh who took care of everything from the estimate to taking me home after we drop off our car. When I came to pick it up, she was right there to check my car over and make sure everything was completed properly. I highly recommend Tempe AutoNation Collision Center.Jim Witheril

Th
Review №3

Had front end replaced in 19 4Runner. They did well working with insurance to get everything covered. Did not receive all my requested parts back when I picked up vehicle, but they did still have them. Front end cover looks as tho its an aftermarket one and isnt as clean cut or aligned as well as the original one. Also not sure if alignment was covered, but it has a bad shake around 70 and I figured that would have been something that would have been taken care of when replacing the front end.

Mo
Review №4

Chris made everything so easy and was amazing at making sure I was happy with the service. He went above and beyond to make sure I was taken care of. Cannot thank him enough. I was happy to see my vehicle and it looked just as new!! 🙌🏼

Ma
Review №5

Tony was very professional and took great care of me. i didn’t have to deal with the insurance at all once my car was dropped off. would highly recommend this place! will definitely be using them again!

Jo
Review №6

What seemed like a simple repair took over a month. No updates unless I reminded them they had my car. Milked so much money from my insurance company. (3x the est) Cant say the work was bad cause the job should have been strait forward.

Jo
Review №7

AutoNation did a great job of fixing our 2020 4Runner after it was accidentally hit while parked. Perfect color matching and panel alignment. Can’t tell it was ever in an accident. Our rep, Tony, did a great job of keeping us informed during the entire process. I highly recommend this place!

Br
Review №8

I really appreciated how helpful, quick, attentive, and kind Matt was! He was the one who helped me with my collision and always made sure to update me with the status of my car and answered any questions or concerns I had. Really great experience and the process went very smoothly and easily! My car also looks and runs like new as if nothing ever happened to it! So happy! It goes to show how much they care about their customers, the quality of the work they do, and the experiences their customers have with them and making it the best possible. Definitely recommend this place to others!

Co
Review №9

Cargo and brake light on cab replaced very pleased with all the work

Mi
Review №10

Lets just say if the rating had a zero that would be my selection. Had my car at shop for antenna problem on Malibu 2016.shop had my car for almost a month. All work was covered. When i finally got my car back, dirt and parts from some kind of sandpaper in car. Dings on car and something left over from when car was tape up . Lets just say Im pissed. Wouldnt recommend them

Je
Review №11

Had work done here through my insurance on my Toyota Camry after an accident. Matt Zema was awesome and kept me informed every step of the way. I also had some dings that were unrelated to the accident that he offered to take care of. I had to pay but these were things I wanted to get taken care of anyway so it ended up working out. I would highly recommend this shop and Matt to anyone.

Ho
Review №12

Chris was great to work with. Provided estimate and accommodated service repair quickly. Made me comfortable throughout the process and gave updates on progress. Checked in after repairs were completed, too. While I hope I never have to go to go to a collision center again, if I do, I will be going to Chris. Thank you Chris and your AutoNation crew!

Er
Review №13

Worked with Chris Ramirez. He was great! Providing me continues updates. He kept on top of the ins company making payment for body shop and rental car seamless. I highly recommend.

Pe
Review №14

Been working with Chris Ramirez at this location and he is by far the most professional, helpful adjuster I’ve ever encountered. He’s gone out of his way to make sure my truck is working properly and everything is fixed correctly. Can’t thank him enough for all he has done! Definitely recommend.

Ty
Review №15

Amazing shop with amazing customer service. They go above and beyond to take care of you while they work on your vehicle. Professional and friendly. The quality of their work made it seem like the vehicle was never damaged in the first place. Thank you for the amazing service

Mi
Review №16

Great service, everyone I talked to was polite and helpful. They care about how people see their business

Za
Review №17

They fixed my car up perfectly!

Ma
Review №18

Ive brought cars here a few times and have always been happy with their work.

Bl
Review №19

They were fast and did a great job! My car looks brand new!

Jo
Review №20

My experience at AutoNation Collision was excellent. They were easy to deal with, did excellent work, and kept me informed during the whole process. I was impressed that they wore masks to protect me and wiped everything down with sanitizer during the delivery of the car back to me.

Me
Review №21

Everyone was very professional,polite and well accommodating

E
Review №22

Great work & friendly People

D
Review №23

Repair body damafe

Pe
Review №24

I took my 2018 Crosstrek here after a collision earlier this month. I worked with Matt who was very professional and friendly, gave me updates nearly daily, and always kept me informed with what was going on. They definitely took care of my car and I would absolutely recommend them.

Ir
Review №25

I worked with Chris to get my car repaired. He is very nice and willing to help you with any questions you have.

an
Review №26

Tony and his team fix my vehicle up with body work like new! They treat u like family! Thankyou for taking time and care of each detail to get me back on the the road!My angels and very much appreciatedThankyou again

An
Review №27

Excellent company!! Matt kept me informed from the beginning all the way up until I picked up my car. He answered all my questions and was extremely patient with me. My repair took 3 weeks......to me, this was a good turn around. My car looks brand new again! It was better than I was expecting and he went over every inch of what they did to my car, walked around it with me, read off the repairs, made sure I was happy. Matt, you are amazing and I am so truly blessed that Auto Nation Collision Center is the company that repaired my car!!! I would recommend this company to my family and friends without any hesitation!

ST
Review №28

This is a honest review by someone who has worked at dealerships for many years and has a engineering background, so i know how things work.Took my vehicle here to get repaired had some issues with the quality control upon keeping up the vehicle but they made things right and fixed their errors. I really appreciate that. Very easy to work with to correct things. Thank you Jim.

An
Review №29

They were fast efficient and friendly

Mi
Review №30

William (Mgr.) and Angie were so helpful!

Ki
Review №31

From start to finish, the customer service provided by the team members at Autonation was great. I personally worked with Bryan. I appreciated his timely responses when I’d bug him throughout the time I was waiting for my car to be repaired. He was honest and kept me in the loop whenever I’d ask. I would recommend these guys for your collision repair needs.

An
Review №32

Very professional, done quickly! Great experience.

Ci
Review №33

Chris was awesome. He took care of us and made sure everything was hassle free. I highly recommend Autonation Collision as they are easy and quick with communication!

Mi
Review №34

If it wasnt for my insurance Company the process would of been so much smoother, Matt was awesome to work with.

Th
Review №35

Matt is awesome. I was emailed with the status of my vehicle on almost a daily basis. My vehicle was not quite ready by the time they had said it would but I understand that estimated time is just that, estimated not certain. they were definitely fast fixing my vehicle and man they do good quality work. this a place I recommend if you need repairs done to your vehicle after a collision.

Co
Review №36

I was struck pretty severely by a driver and took my car here. Paid them a pretty substantial amount of money for the fixes. After the repairs were done I received the car back with 2 broken arms and a tire wobbling. I drove it around for a month until my girlfriend realized and we took the car to get repairs at a different repair place. If your getting your repairs done here BECAREFUL!!!!!!

Cr
Review №37

Excellent work, communicated well, even detail cleaned my car before returning it.

Ti
Review №38

Insurance claim repair was handled promptly and professionally. Communications from Matt was on point and helpful. The job was completed on time and the results were as new. Completely happy and will recommend this shop to anyone that asks.

Ta
Review №39

AutoNation was professional, efficient, and informative throughout the process of having bumper work done after an accident. I worked with Matt and was impressed with his level of customer care. I was especially impressed with the care they took for an estimate that was a little under $1000 as opposed to a much larger job. Its been many years since Ive dealt with an accident, and they coordinated everything, even arranging for Enterprise to get me. The work is top notch, and they did some extra clean up of a part of the bumper pad that faded at no extra charge. I got a washed car back. Id definitely visit again if such services are needed.

Br
Review №40

This place is the real deal. Helpful pleasant staff. Real easy to find. Lots of parking even wheelchair accessible parking and entrance. Great place to go for your collision needs. They really do the job right and in time. In those bad times with your vehicle they understand your concerns and the cars needs and really get after it so you can get back to cherished baby.

Co
Review №41

Awesome body shop with a great atmosphere and a lot of talented, respectful employees. Quality guaranteed!! I highly recommend this shop to everyone that needs any repairs.

Jo
Review №42

Excellent service. Representative Matt Zema was extremely professional and helpful.

A
Review №43

Its an ok place to service your car. The service people were nice and the waiting area was clean and well-kept.I came here after my car was hit, and unfortunately my car could not be salvaged as the engine broke. This is not the fault of those who work there. In fact, the repairmen there tried their best and did everything they could to fix my car and even offered alternatives of the next best steps. (The price of fixing that engine was quite a sticker shock though- understandable but expensive.)

mo
Review №44

My experience at autonation collision center was very good and I would 100% recommend it to the public they very professional they give you your car on time they 100% garrente and I love how they did a very good work on my car and they super professional and before going to any other collision center I would rather go to this autonation collision center Mr.Chris Ramirez and his team are 100% professional and I would highly recommend they batter then any other collision centers . Thank you guys so much for the work that you guys put into my car

Di
Review №45

Dano was honest and warm throughout the whole process of getting an estimate! Its rare to find such great customer service especially as a women because most car shops try to take advantage and lie. If I need collision work, this is where Id go.

S
Review №46

I took my vehicle to AutoNation Collision Center to have the repairs done on my Mustang after my son was rear ended. The moment that I walked into the establishment I was greeted by Christopher Ramirez and he advised me that he would be my personal service advisor. Christopher was very professional and kept me abreast of everything that was going on with my vehicle from start to finish. They did an excellent job on the repairs and I would definitely recommend this business to anyone looking for superb service. A+++

Db
Review №47

Bryant was awesome to work with.

Kr
Review №48

AutoNation Collision center was a preferred place to work with our insurance, and after checking other reviews of other places I decided to come here. Very easy, in and out within a few days. They are great with communication and Im very pleased with the work. I was told I would get another email to give an internal review but never received one. I would be happy to do so.

Gw
Review №49

Never received that quality of service in an auto repair shop. Chris was awesome during the evaluation process, in getting the necessary parts ordered and the repairs completed efficiently and timely.

Jo
Review №50

Great upbeat receptionist that seems to be very proud of her job, as she should. Mike was great @ communicating about my car and when it would be repaired by. Keys given to me by Chris, really friendly guy. Work done on my car looks great. Happy w/ all their help, beginning to end.

Yv
Review №51

Only Visited the parts dept to drop off a bumper from Acura of Arrowhed.

Ma
Review №52

I had the unfortunate experience of someone backing in to my brand new 2019 Hyundai Ioniq Hybrid’s front left headlight. I asked the car dealer who they would recommend and AutoNation came out of their mouth immediately! I was very, very impressed with their customer service and immediate follow-up with a phone call to let me know the progress of the repair. It was finished way before the planned due date and their work product was excellent! You can’t tell where the repair was, and that’s the best sign of all. PLUS...they have a lifetime warranty for their work, which you won’t find anywhere else. Thank you to the wonderful folks at AutoNation Collision Center!!!! Love you all to pieces!

Fr
Review №53

WE NEEDED A REPAIR/REPLACEMENT OF A BUMPER AND ONLY HAD 3 DAYS PRIOR TO LEAVING FOR VACATION FOR 2 1/2 MONTHS. REPAIR WAS COMPLETED WITHIN 2 DAYS AND WAS GREAT.THIS IS THE BEST SERVICE ON A REPAIR THAT WE HAVE HAD.GREAT GROUP AND SUCH PLEASANT RECEPTIONIST AND STAFF.THEY ARE THE TOPS.

Am
Review №54

The staff here is communicative while your car is in the shop, and also understanding about the horrible metro traffic. Had to get there from work but wasnt able to be there before 6pm and they stayed late just so I could pick up- really great customer service. Totally recommend them.

Ji
Review №55

Chris - Thank you for the smoothest repair and transition ever!! Exemplary customer service skills and integrity. I appreciate the work ethic, dedication and honesty. Truly unmatched. Thanks.

Ma
Review №56

They do good work. Their prices are inline with their competitors. The insurance companies like to work with them. They tend to be very straightforward with you, which is very refreshing. They are easy to work with.

Ha
Review №57

This was an awesome company to deal with! They made the process easy and fixed something we noticed after we picked up the car, no questions asked. They even rented a car for us on them. Very professional and friendly.

Th
Review №58

Service was good. It took longer than I thought it should have but there was a holiday in that repair time frame. Over all I was pleased.

Ma
Review №59

AutoNation Collision Center Tempe provides excellent service. They give timely update on your vehicle. Cooperate very well with customers by answering their questions and concerns. I will highly recommend this place.

Ra
Review №60

I loved working with this Collision center. They were fast, efficient, and kept me in the loop with my repairs. Bryant was awesome! Thank you guys!

El
Review №61

Connor Baier was fabulous from the start. He was professional, detailed, accurate and communicated with me every step of the process. On his day off, his manager Jim jumped in and assisted. I trust AutoNation Collision Center of Tempe whole-heartedly. Thank you, gentlemen for making what started out to be an unpleasant experience (the accident) become a pleasant one. I will definitely recommend you to others who are in need of a quality collision center they can trust. Keep up the great work!

Mi
Review №62

This is my second experience with AutoNation Collision Center and both have been better than expected. Communication is great, estimated time of completion was right on, and customer satisfaction was a priority. Good job!

Ab
Review №63

I was quite disappointed with the length of time it took to repair the front and rear bumper of my vehicle. I was told it would be repaired within 7-10 days and It took 22 days. When I came to pick it up, there were 2 noticeable deep scrape marks on my front bumper. In the meantime, I was accruing rental car fees and my car still needs to be returned to a shop for repairs. Also, I track my mileage for work and noticed my car was returned on an empty tank and had been driven over 200 miles since I had dropped it off at the shop 22 days prior. Shady!

Tr
Review №64

Only giving a two because management has worked with me post-collision repair to make my vehicle right. The low rating is a direct reflection of the terrible customer service I received from the repair tech whom wrote the estimate, AND the quality of work (or lack therein) by the body shop personnel.Don’t tell me scratches your body shop put on my vehicle we’re there prior to being in your shop. 😡

Sa
Review №65

Have had to get auto work done twice now and love these people. Angela up front is always energetic and happy to help. I worked with Matt Zama both times and he made it super easy to get the vehicle in and scheduled even with the insurance red tape. Thanks a bunch!

Ma
Review №66

Great repair! Great service! Totally happy with the work they did to repair my cars front bumper.

Ma
Review №67

They restored my 2017 Toyota Tacoma TRD Pro with Cement Exterior to like new condition :) Thank you to Bryant for all your efforts, Ill always go here for any paint or body work. These guys are true professionals and do OEM quality repairs, rework & paint. Thank you so much for everything, trust is everything in this realm of Auto Repair.

Wi
Review №68

The repair work done was outstanding. The front desl staff was great and the person who gave me the repair estimate and oversaw the repair (Kari) was terrific. I was also pleasantly surprised at the cost of the repair. I had expected a higher price . Well done!!!!

An
Review №69

Worked with Matt through the entire process and I have only good things to say about him. Car was fixed in a timely manner and looked as good as new.

Ro
Review №70

They did a very great job repairing my truck looks new. It’s a process so I just let them do what they do the parts were original and the work they did was above and beyond I’m very satisfied thank you.

Ro
Review №71

Had some rear end body work done to my vehicle. Bryant was the gentlemen handling my case and he was absolutely phenomenal. Communicated consistently and always had an update for me.

Su
Review №72

Time to complete the repair was underestimated, and communication could have been a lot better. The repairs look great and the employees are very helpful. Would take my car back to them.

We
Review №73

Did a superb job with my pickup. It looked brand new. Afterwards I had a problem with my door lock. Talked with Bryant in Tempe. He got it fixed within minutes. Totally professional.

Ma
Review №74

I took my Veloster to Autonation Collision thinking they are a Hyundai dealer collision center that it would repaired correctly. Anyhow they had my car for one day short of three weeks for a less then 5 mph fender bender, after two weeks Chris call me told me the car was ready to be picked up, I told him Id be there in the morning to pickup my car, when I got there the car was far from done the right fender was still buckled, the dent in the right door was not repaired and the body lines were way off and the fresh air intake duct was missing, I had a good friend drive me 40 miles to pickup my car to find it like this, not happy . So left the car, 6 days later, Chris called me said the car was ready this time, I said to him are you sure it is fixed this time, he assured me it was, so another 40 mile to pickup my car, and it was not ready, they had put the fresh air intake duct on, fixed the buckle in the right fender and the dent in the door, but the body line on the right fender was way off, it had buffing burn marks in the hood and they had left some of the old pin stripping on the left fender and painted over it and the new pin stripping they put on the car was gray not black like the original, again not happy, so this time I waited for Chris to get in so I could go over the car with him, and get my car fixed correctly. Now Chris is a very nice man he took my car right back in and got the problems corrected while I waited 2 1/2 hours later it was done finely . For a $6600.00+ repair bill for a less then 5 mph fender bender you would expect better quality control . Now if your not a car person and you dont know what to look for on the repair I would tell you do not take your car here.

da
Review №75

They were fast and the work was superb, they delt with my insurance company with no hassles. Great job

Ro
Review №76

I had such a great experience here after my accident. My car was fixed in a week and it looked brand NEW! Matt was beyond helpful and efficient. Thank you!

St
Review №77

Quick and very helpful. Got the job done.

Ll
Review №78

Based on past experiences with other collision centers, AutoNation proved to be a all-round pleasant experience. The receptionist handled the required paperwork efficiently at both the intake and release. The assigned service advisor, Bryant Stodola, demonstrated an understanding for both my time issues and repair concerns. Considering that I was having repairs on a 2016 vehicle with only a few thousand miles on it, I wanted a like new restoration on the final outcome. I felt this was accomplished with no discernable different between the original new vehicle and the repair. Im a very picky design engineer who would recommend this facility.

Sh
Review №79

They did an excellent job on my, matching the color perfect. Will use again if needed and already telling friend and family to go here .

Ta
Review №80

Thank you to the team at AutoNation Collision Center for fixing the CUE system on my Cadillac!

Ma
Review №81

Excellent communication. Clean work. Would highly recommend.

Ni
Review №82

Chris and Becca took good care of my car. Insurance wouldn’t cover OEM parts on my brand new Tacoma and Chris told my he charged aftermarket cost for them but ensured me nothing but OEM will go on my truck. You cannot tell my truck got rear ended at all.

To
Review №83

Be sure to ask for Matt. He was great to deal with. He promised 3 days and delivered on time and my Explorer looked new again.Thanks AN Collision Tempe!

Ro
Review №84

They did a good timely repair on my truck.

Sa
Review №85

One week after the accident, I had my car back. The process was quick, efficient and painless. Thank you!

Ri
Review №86

Generally good. Work appears to be excellent. Time to completion was underestimated

Da
Review №87

Matt is a great helpful patience person

Fr
Review №88

Very fast and efficient to get my vehicle back to the way it was.

Aa
Review №89

Fast and to then point sent me an estimate the very next day.

Br
Review №90

Best Auto Body and Collision Center in Phoenix area .... Fast, friendly great service .... Vehicle is better than new ....

Mi
Review №91

Picked the car up and had to inspect the work in the rain. Found liner bolts loose along with push clips not fully seated. The second day out of the shop the battery crapped out. Not happy with the service!

Ti
Review №92

I can’t give this place a lower score. They kept my car FOR ALMOST 6 weeks. To make a long story short a tree fell onto my car and the shop DIDNT BELIEVE ME and they kept saying that the scratches were not from the tree. We had to fight them on every part of the process and it wasn’t until we got the GM involved that stuff actually got taken care of. My fiancé was so stressed and upset because they were rude to her about everything and I cannot believe a business is run like this. We will be filing something with the KBB and the attorney general. NOONE SHOULD BE TREATED LIKE THIS

Ma
Review №93

Kinda pricey but I liked the way he was honest in taking care of what I needed

Ka
Review №94

They were so helpful and the staff was friendly would definitely recommend to a friend, ask for Chris Ramirez

va
Review №95

These guys know what they are doing 👍

Me
Review №96

Tony was very professional + friendly and kept me in the loop throughout the whole process. I recommend Tony to anyone looking to get their car fixed.

De
Review №97

Kari was awesome, great customer service, quick quote and my car was done early.

Li
Review №98

Very professional staff, work done and delivered in a timely manner.

Ry
Review №99

They had great customer service, and kept me aware of the progress to the repairs. I would definitely recommend them.

Sh
Review №100

Great service. Great work

Information
81 Photos
100 Comments
4.5 Rating
  • Address:7245 S Harl Ave, Tempe, AZ 85283, United States
  • Site:http://autonationcollisioncenters.com/viewlocation.cfm?StoreID=76&utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 480-505-4262
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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