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CARSTAR Automotive Collision Services
640 S Smith Rd, Tempe, AZ 85281, United States
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CARSTAR Automotive Collision Services
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ti
Review №1

Excellent work, good communications, fair pricing. Once the parts are obtained they do the work in timely fashion. Mike was good to work with and kept me updated of the process and progress. Would recommend to anyone needing collision repair.

De
Review №2

My car looks new again! Paint exactly matches and blends perfectly. No signs of ever being damaged. Work done professionally and staff, Mike, patiently listened to my concerns. All were followed up and discussed with me. I highly recommend their work! Shop is clean and tidy. Work was completed timely and quicker than insurance had estimated! They are STARS!

je
Review №3

Great customer service and great body work on my Tundra! Way better than the big busy shops, they had my truck done timely and perfectly! The attention to detail was better than I expected!I am very pleased and will refer and use CARSTAR again- if needed😳

Di
Review №4

I love their positive vibes and motto, as the manager said, You came as a customer and we hope you leave as friends, & Its not just a car, its YOUR car. They washed and even vacuumed and treated the tires when the job was done. Much appreciated. Great communication overall. 👏 Would totally take my car back if I need work done again.

Ja
Review №5

Excellent place to do business. The automotive collision equipment is state of the art. My car looked amazing. It was looked like it never had been in an accident. I was show impressed with the quality of CARSTARs work.

Ke
Review №6

This was an amazing experience. From the first greeting with a smile it was amazing. The desk person was great and went to extremes to be of service. Then the owner came out to see what they could do above and beyond just fixing my car but making a friend for the business. Lastly Michael the estimator did a great job and let me know what to expect. When I had a personal issue which impacted when I needed to pick up the car, he made everything happen. Bravo to the whole team !!!

Ma
Review №7

I brought my vehicle to CARSTAR on the recommendation of my insurance I was favorably impressed when I walked in the door every one was friendly from the beginning. Through all my dealings I had positive feelings They answered my questions and seemed professional and knowledgeable I eas given an appointment and told what would happen & when. I be dropped my car off at appointment day and was told it would be about a week & a half Nexy day I got a detailed text ad to what would happen next and given. Target day for pick up which was 4 days rather than ten. Car was finished B early & they did A BEAUTIFUL JOB. BEST BODY SHOP I HAVE EVER USED

Mi
Review №8

CARSTAR is absolutely incredible, words cannot express enough my gratitude and pleasure with their business. Between Addison spending a lot of the time and detail going over the repairs to my car, Patty the most incredible customer experience ever thank you again for all of your help and making my life easier, and Mike to communicating with me throughout the whole process. Highly highly recommend!

Sa
Review №9

Great job done again! Very professional and outstanding workmanship, they are the one I trust for auto body work. I am a repeat customer and I’ve sent family and neighbors to them, all is very satisfied with their work done. They go above and beyond. Highly recommended!

JO
Review №10

I met several of the CarStar team, all were very professional, customer service was great! My car was even finished a day early. The paperwork was simple, a very seamless process. Id use them again.

Ly
Review №11

Professional service in repairing body damage, kept in touch throughout process

Be
Review №12

Working through my insurance company State Farm, Carstar made my door repair such an easy experience. It took about a week, and they partner with a nearby Enterprise rental car branch to assist with picking up/dropping off your rental. Highly recommend!

Ch
Review №13

I got rear ended and needed my bumper and trunk replaced quickly because I was going to drive car on vacation soon. Mike helped me out and made sure the car was ready well before I needed to leave town. In all my interactions with Mike and others, they kept me informed of their progress and any revisions to repairs. They were so professional that I would use them even if insurance company wasn’t paying the bill.

Sr
Review №14

Highly professional. Gave me the vehicle earlier than what thye had estimated. They also took care of some scratches free of cost. My car looks all sparkly and nice now.

ge
Review №15

CARSTAR 5+ star service. Professional & personal. Mike kept us updated on the progress & they finished ahead of schedule. The truck looked brand new. We would highly recommend CARSTAR.Thank you very much,Gerald Aimee

Br
Review №16

I was involved in a hit and run on my brand new truck and was sick I had to get bodywork done…it was the back bumper along with some side damage and I looked up Bodyshop places and saw this place had all great reviews and I see why!!! Everyone in the shop was so helpfully and Mike kept me up to date on my truck and when I got it back (on time) it look just like it did when I bought it brand new off the lot….Great job everyone at Carstar amazing shop and if something ever happens again I’ll definitely be coming back!

al
Review №17

I wrecked my car, my first accident and I was pretty freaked out with not much knowledge on what to do, i brought it here for her repairs. They were incredible the whole time specifically Matt. They got me connected to a rental car place that came and got me from the shop. My car was in the shop for almost a month (you know how insurance is) but matt texted me to keep me updated on what was going on with my car, I knew when she was completed, being painted, getting cleaned, all of it. The customer service was incredible. They returned my car to me freshly cleaned inside and out. And earlier then they had originally estimated. I would definitely go here again if I needed too. Would recommend to anyone.

Ma
Review №18

Staff was very friendly. They care about helping you get your car fix for a good price. Me and my wife took in our car for some body work and grant was awesome helped us get our car fixed for a good price and definitely helped turn our day around. Would recommend to anyone.

Pr
Review №19

Addison and Grant are incredible. Very friendly, fair and reasonably priced,! Plus quality work and really care about keeping their customers happy. They even detailed my car. Definitely would use them again and highly recommend them to others. Worth the extra drive!

Jo
Review №20

Carstar was absolutely fabulous. We needed work for a creased door panel and broken side view mirror. Grant was very welcoming and he kept us informed throughout the whole process and it was done a little ahead of schedule! The work was exceptional.. the paint was a perfect match. They took care of all the insurance paperwork. Very hassle free. I’d definitely use them again and highly recommend them to anyone needing car bodywork or repair. Very reasonably priced too.

Bi
Review №21

If you live in North Phoenix deer valley area give these folks a try you wont be dissappointed

Da
Review №22

I found CarStar on the web with outstanding reviews. I was not disappointed on the amazing paint and slight body work done on my vehicle. They went way beyond our original discussions with timely, quality, extra care and expert work. My vehicle is starting to age but their work makes it look like a brand new vehicle. Detailed inside and out was a special quality service. You can’t find this type of remarkable service these days. Their customer service was outstanding. Both Addison and Grant were spectacular to work with. I highly recommend them and will be sending others their way!

Ia
Review №23

From First Impressions, to Final, the people that make up this shop are amazing. Walking in, youll find a spotless reception area and everyone displays true professionalism and customer care. The Estimator, Grant, listens and connects with customers in such a natural fashion that he should be the benchmark that all other businesses strive for. My car was repaired on time and the body and trim work provided was incredible; everything fitting better than when the car was delivered new. And to top things off, the car was absolutely clean inside and out when I picked it up. If Im ever in a position to have body work done again, I wouldnt waste my time going anywhere else. And neither should you!

Ju
Review №24

Amazing and very personal service. People at this place care about you and your car. They wont made up something just to charge you money. Honest and great! We are lucky to have them in our city ^_^

Me
Review №25

If you need any type of body work/car repair, this is the company to choose. From the moment I called their company, I was greeted with professionalism and felt like they wanted my business. I needed body work and paint done after someone hit my car. They scheduled me promptly and I met with Grant. There are no words for the level of service Grant provides. He is detailed oriented, attentive, and extremely knowledgeable. I felt like my car was his car with the level of service he provided to me. Grant advised me when he would call me, and he did. If he left a message for me, he followed up in an email as well. His communication skills are outstanding. My car was completed on time and the work done was exceptional. From the repair, to the paint, to the detailing of my car (their detailer is on point!) the experience was a stress free one. This company makes all the difference with their exceptional employees and quality work. When you need a repair/body work/paint, choose them, you will not be disappointed!

Wy
Review №26

Grant was extremely helpful in setting up somewhat of an odd job for me at a reasonable price. I really appreciated the efforts and punctuality of him and his team. The process of getting an estimate was quick and easy and the work was done in a very short time frame - huge thumbs up!

Sh
Review №27

Grant & the team at CARSTAR were fantastic to work with! We are new to the area & I only chose them based off of the reviews I read. They did a beautiful job on the body work for my 2017 Jaguar. Grant’s customer service was top notch! The repairs were done on time & they even detailed my vehicle! I feel like I am driving a brand new car! So impressed!

Ra
Review №28

Very friendly and courteous and caring. Provided great communication and finished the work in a timely manner. Not only did they fix the damaged area but they cleaned and buffed the entire car. Highly recommend.

Ch
Review №29

This place did an excellent job on my cars repairs after a collision. I even got it back a day earlier than expected.Special thanks to Mike who answered all my questions and made what is usually a very stressful process smooth and easy.

Ba
Review №30

I appreciate the subject matter experts and also courtesy the team shown, thank you.

Jo
Review №31

This business is professional, does good work and completes work on or ahead of schedule. Would highly recommend.

Dn
Review №32

I’d highly recommend Carstar. The experience was fantastic from the inspection, to the finish. I’m happy with the work they did and the customer service was on point.

Br
Review №33

My truck was hit and had damaged on the entire left side. To make matters worse, this was a BRAND NEW truck that we only had for 2 weeks before the accident. So we were very hesitant to have just any body shop work on it and be able to find a place we would trust to get the truck back to new. This is exactly what Carstar did, the moment we arrived we knew we were in good hands. Grant was amazing and we knew that we would get a quality repair! The process went so smoothly we actually got our truck back earlier than expected and we couldn’t be happier. This is the type of business that deserves recognition for their hard work and dedication to their customers! Can not thank you all enough!!

jo
Review №34

Great place, great people! Will go back again when my wife crashes the car:)

St
Review №35

Car Star was outstanding. They repaired my car to a better than new condition. Super friendly and helpful. Pointed out other repairs, not accident related, that I could fix. If you are looking for the best you can find it with Car Star. If I ever need a repair again this is the first and only place to go to. Thank you. A++++

To
Review №36

Recently I was involved in a car accident and my insurance recommended Carstar Automotive Collision Services. Since the moment that I parked in their parking lot they came out to greet me in a very professional manner.Their estimator Grant was very knowledgeable and professional. I decided to have them do all the repairs and they did an excellent work. Grant called me every week with the updates and the truck was completed few days before the timeline.My truck looks like new and it drives better than before.I highly recommend Carstar Automotive Collision Services for all your Collision services.

Du
Review №37

I recently moved to Arizona and was completely lost as to where to go for car repair services after I accidentally almost ripped off my front bumper. Luckily, I found CARSTAR! Outstanding customer service, from my initial call to my visit. Very grateful to have found these guys and will definitely be heading back should I ever need any type of collision or body work!Thanks guys! I appreciate your help. :)

Ma
Review №38

The customer service was excellent. went above and beyond to make sure everything was fixed properly and accordingly and as quickly as possible. i was given a complementary detail and polish as well. i will definitely recommend this collision center to anybody who needs their car repaired.

Le
Review №39

Grant at Carstar took care of my Honda fast and did an amazing job. I have had body work in past with other vehicle and it was nothing like when I got back my car from Carstar. Not only was all the work amazing but they clean the whole car making look new again. Thank you all for your amazing work.

Ha
Review №40

What can I say that hasnt already been said about this outstanding company. With the beautiful job they did on repairing my car to the communication and customer service provided, Carstar went above and beyond. This will be my go to place if I need additional work or if I need to refer any of my friends and family. Thank you Grant andCarstar team for your professionalism and kindness.

Da
Review №41

I came here to have my vehicle fixed after an accident, and had a great experience with the CARSTAR team, specifically Grant who helped me through the whole process. He is very kind, funny, and knowledgeable about car repairs and definitely made the car repair process much better than I was expecting! I would definitely recommend this CARSTAR to anyone who needs services done!

Al
Review №42

Grant and his team did an excellent job of replacing the front end of my 2014 Toyota Corolla. They also fixed my horn and fog lights and buffed my headlights. I was so amazed when I saw my vehicle. It looks brand new and I did not recognize it! Grant was very professional and super nice. This team went above and beyond.

Kr
Review №43

No one wants to get in an accident, but the team at ACS made the experience of getting my car repaired an actual pleasure. From the first phone call they were friendly, honest, and helpful, just a delight to deal with. My car looks better than new, they really go the extra mile from bodywork to paint to detailing. Grant goes above and beyond to make sure you are well taken care of, well informed, and satisfied with your service. I would not hesitate to use ACS again.

Sa
Review №44

The whole team at Carstar is amazing! Super friendly, professional and extremely helpful. I had to get my bumper replaced and they did an amazing job! This was my second time going to them and I would definitely go back again if ever needed!

Ma
Review №45

Had an accident in Phoenix. Being from out of town I didn’t know where to go, so I went with CARSTAR based on soem recommendations. Grant and his team did a phenomenal job getting my car back on the road and looking good as new in record time. I would definitely use them again.

Da
Review №46

Very professional. Grant exceeded expectations with service and my truck looks great. Highly recommended

Sh
Review №47

Excellent service and work in a timely manner.

mi
Review №48

Recently had an accident where someone rear ended me and was referred to Carstar. Upon arrival they already had all the paperwork filled out and estimated about 2 weeks for repairs on my car’s bumper and trunk lid. Two days later I received a call from the manager saying he’d already ordered the parts and would give me a call when they arrived and called every time there was an update. A week and a half later I got another call saying everything’s done- HALF A WEEK AHEAD OF SCHEDULE. Now my experience with Carstar has been nothing but professional and gave a warm, welcoming feeling. They took care of my sedan just as much as I would for her and even detailed the interior and buffed the exterior to make my car look good as new. One thing I really wanted taken care of was a valuable decor on the inside of my bumper. After deliberations he hooked me up with someone to do a custom job that made it look better than the original which I can really appreciate with hardly any extra charge. Working with Carstar has been indeed a relief knowing they will take care of the customer and car like their own. I highly recommend!

L
Review №49

They were all wonderful! The turnaround time was fast, they were very informative of the whole process. Highly recommended!

AM
Review №50

Honestly just amazing how they will make sure you go home satisfied, it makes you want to go home and share with your friends how well you good treated

Sh
Review №51

Great service! Awesome staff and work. Highly recommend! Thanks.

Ty
Review №52

There’s no mystery why these folks have 5 stars! The minute I arrived I was greeted and immediately taken care of. Their receptionist Patty is kind, courteous and knowledgeable. She made setting an appointment seamless. I met with Addison upon my arrival, I’ve never been to carstar before so I had no idea what to expect. I was literally in and out of there in less than 30 minutes. I originally came in for a quote but Addison really took the time to make my experience feel like I was more than just another number Rollin through the door. They had time to get after my repairs right away. Upon completion Addison walked me through what they did step by step, their attention to detail is second to none. I would highly recommend carstar to anyone for any service they offer!

An
Review №53

Great customer service, kept me updated through out the process, did a great job on the repairs, and completed them in a timely manner. They detailed the inside of my vehicle, returning it to me 50x cleaner than when I dropped it off. They also gave me a great deal to replace my broken sun visor inside my my car. Definitely recommend!

je
Review №54

I am so grateful to the entire Team at Carstar. Friendly courteous professional and timely from start to finish. I dont know what I would have done without them. I could not afford to have my car totalled and they did a wonderful job of repairing my 2017 Chevy Spark. I enthusiastically recommend Carstar.Thank you so much!Jeray

ed
Review №55

The excellent, courteous, respectful and professional team work carstar did was off the charts. They didnt hesitate to go the extra mile for me and my vehicle. All the staff is very professional, welcoming, respectful and knowledgeable they tell you how it is with out lies. The paint job on my car is simply outstanding... It looks even better than when I first got it from the dealership when it was new!!!! I will recommend CARSTAR BODY SHOP without any doubt. Thank you to all the workers at carstar for all their hardwork and dedication to making customers cars better looking than before.

DH
Review №56

Excellent Customer Service.Excellent Workmanship.I would highly recommend Carstar and will be refering more people to this business.Grant took really good care of me.Carstar team has even detailed my car inside and out(which I never expected 😃😃)

Ja
Review №57

Amazing State of the Art Body Shop

Ki
Review №58

I was rear -ended by a truck in my less than two year old car. I take exceptional care of my vehicle. I also have three stage paint. Which is very difficult to get right.Not only did they provide excellent customer service during the repair.,they also knocked it out of the park on the paint. My husband has been in Collision repair for over 25+ years. Needless to say I know a little more than the everage person. That being said, Im a tough customer to please. They even gave me back my car cleaner than when I dropped it off. What a great expeirence!!! Definetly would recommend you try them out.

El
Review №59

Excellent body work on my vehicle. Went above and beyond. Worked well with insurance company. Choose this shop. You’ll be glad you did.

Li
Review №60

Best place to take your car

To
Review №61

If I could give more stars I would. Such a great experience with Automotive Collision Services. From the day I walked in for a quote until they fully finished my vehicle, I was greeted and treated with kindness. Everyone was polite to me and my car looks brand new. Thank you so much. Great work and Highly Recommended...# 1 in AZ..

Da
Review №62

Professional in all respects. High quality work and delightful staff to work with. Have no hesitation in recommending this company.

JA
Review №63

Excellent service! Highly recommend

JB
Review №64

I’ve had a great experience there. Very nice and friendly people. Addison has been taking care of me and has been very helpful.Definitely would recommend and I can’t see any other place I’d rather go if I have another problem with my car.

An
Review №65

Amazing experience! Quality work, and they stand behind everything they do. Highly recommend them for body work after a collision!!

Mi
Review №66

Great service all around. Great CSR work by Grant!

Pe
Review №67

Absolutely impeccable service, and the staff is genuinely friendly and honest, highly recommend!

Wa
Review №68

This company went above and beyond in the repair of my windshield. The customer service that I received was excellent, the front desk person was absolutely pleasant to care of everything as far as rental car set up everything was done. The adjuster the gentleman that owns the shop was absolutely polite and courteous answer questions took care of things. They are drama free, very positive, and they are kind people, which is hard to find in Phoenix anymore.

Sa
Review №69

I had an amazing experience working with CARSTAR Automotive Collision Services, specifically Grant. As many people do nowadays, I looked for a body shop with great reviews. I went there expecting a great experience based on what I had read, but honestly, all of my expectations were exceeded. Grant sent updates every few days to let me know the progress of the work being done and was always very kind and understanding by email, by phone, and in-person. Excellent service! I got my car back today and it looks like new. I was very impressed with the work they did. I would highly recommend the professionalism, quality, and care of this CARSTAR.

Sa
Review №70

I brought in my car to get fixed up after an accident and they had it brand new and waiting for me after a short 8 days. It was a friendly atmosphere with people who showed that they care. I have nothing but good to say about this place and would recommend it to anyone who needs their car fixed up, overall amazing service!!

Te
Review №71

This place is a great place to take your car to the workers and everyone is so friendly and did a excellent job fixing our car and did it in a great timely manner I recommend them to everyone and thank you guys again

Ma
Review №72

Grant was a very nice, helpful and honest guy. I would do work with them anytime

El
Review №73

Exceptional customer service! These guys have helped me so much. I have called them about issues that sometimes they werent able to fix but had a recommendation for where I should go. Honestly, it is the best place to go.

Ge
Review №74

Excellent service. Beyond my expectations.

Ab
Review №75

I had an amazing experience at this Carstar for a car repair after my accident. The customer service was great and they kept me updated the whole way! They even accommodated me by staying after hours so I could pick up my car when I got off of work after they had closed. Make sure to speak to the manager Addison if you have any questions he was great, as well as his whole team. Completely recommend them for any of your car needs! My car looks fantastic now

Ka
Review №76

Addison, Patty, and Jay were amazing through the entire repair process from a very unfortunate rear end accident. They corresponded with the insurance company and all parties involved. Truly felt like a family experience. 10/10 would recommend quality work!

Va
Review №77

The customer service here is INCREDIBLE! From the beginning they made sure I was well taken care of. After giving them a call they immediately made arrangements for my car to be picked up from my home and towed to the shop to get the estimate together. When my car arrived they promptly gave me a phone call and when I mentioned that I was having trouble with my rental car arrangements Miss Patty at the front desk let me know to not worry and that she would have it taken care of as long as I could get down to the shop. Uponarrival we went over the damages to my car and enterprise was already there to greet me and help me get my rental car going. During the duration of the process Miss Patty kept me updated every few days letting me know how my car was progressing and my car was actually done ahead of schedule. After picking up my car the next day we did run into an issue of some lights not working but I gave the shop a call and Addison made sure to get that fixed that same day. My car was also left a tad dusty inside from being worked on and he offered to have my car detailed whenever I had some free time for the inconvenience which he didn’t have to do but it goes to show how much customer service means to them. I really appreciate you guys keeping in constant contact and addressing any concerns I had. You made something so stressful a little bit easier and I appreciate it. Thank you!

Ki
Review №78

Someone backed into my car, so I had to go to this body shop. They told me it would be done in 3 days and it was. They did a good job and I didnt have to pay for the damages, but I noticed that they charge $25 for covid cleaning or something. I dont think this was actually done to my vehicle. My vehicle still looked a bit dusty on the inside. I know this because Ive been meaning to clean all the dust myself.

Te
Review №79

Patty and jay where the best I cant forget about the owner he made my experience unforgettable and valuable he told me that he would take care of me and he did.let me tell you about it, when I first started talking to them about my car it was good I had a terrible experience with the tow company, but dont worry about that.patty and the owner of the company was on top of it.This company is indeed a Five star ⭐⭐⭐⭐⭐⭐ company and the entire staff is GREAT JOB 👍.I DO RECOMMEND THEM . dont listen to me go ahead and see yourself i know that you wont be unsatisfied.THANK YOU I was there 10/13/2020

Pa
Review №80

Addison and his team did a fantastic job in performing bodywork on my 2008 Honda. His team were very professional, the work was exceptional and he went above and beyond in fixing items not originally identified. I would strongly recommend this business for automotive bodywork!

Co
Review №81

This body shop is 5-star. If you need a trustworthy shop to provide excellent quality, look no further. Addison spoke with me directly throughout the process, updating me on my vehicle, and organized the rental car process entirely. I am extremely happy with the work he did on my car. When I received my car back it was clean and kept in the garage overnight to ensure no dust would collect, as it is black. I highly recommend them to anyone looking for top-notch experience. Thank you so much!

Pa
Review №82

I initially chose this location because it was on a list provided by my insurance, and Im happy that I did! Addison and Patty were both extremely professional and courteous. They definitely made me feel like family while I was there. They finished the repairs on my car 2 days ahead of schedule, even rushing a part for me. And my car looks brand new, cant even tell that there was any damage done in the first place! The crew at this Carstar definitely exceed my expectations! I highly recommend this Carstar if you need work done now or in the future!

Ka
Review №83

Patricia was able to guide me in the right direction regarding what to do with my car. I highly recommend people come to the collision repair shop because of its honest and hard working workers!!!

Co
Review №84

Out standing customer service. Patty and Addison were very helpful with all my questions. I was recently in a car collision, not at fault. I dropped off my car and just like that my car was fixed looking brand new. Thank you for everything!! If you need your car service or have been in a collision and want to work with a business who is honest and professional this is your place.

gw
Review №85

Very friendly finished before estimated date

Ke
Review №86

I had just moved to Arizona when I was side swiped on the freeway. Not sure where to take my car because I havent been out here before I searched reviews for the companies my insurance sent me. I saw CARSTAR had amazing reviews. No negative so I chose them and I am so thankful I did. When I called to schedule an appointment the person on the phone was so nice. Same for when we got there. I felt comfortable leaving my car with them. They asked detailed questions of what was wrong or if it made any sounds. I was told my car would be done June 11. I was surprised when I got a call on June 5 that my car was done. Super fast service. I was a little worried that it wasnt going to be 100% to my standards being done that fast. But it was! They made my car look beautiful and like it was never in an accident and they detailed my car! I am so glad I chose CARSTAR. They made a customer for life! Thank you! :)

Al
Review №87

My insurance recommended Carstar after I was in an accident. Grant and the entire crew were so helpful and honest from the beginning. Grant is amazing! He went above and beyond. More than I could ask for and my car is in even better condition than when I brought it in. They kept me updated throughout the entire process of keeping and fixing my car. I haven’t had anything else done by them, but I feel as though I won’t go anywhere else in the future! This type of service is rare and I appreciate it more than you know. I highly recommend this business for all your car issues and concerns. Thanks guys!

pa
Review №88

We were in an accident that had damaged the whole right side of the car. And before we went to ACS we had gone to a few places that were very pushy and unprofessional so we were very glad when we found ACS.When we got there we met with Addison who is the GM there. He was very kind, professional and treated us like friends. He was very understanding to our circumstance and helpful. He took time to explain the process in the steps taken and provided periodic updates which made it easier for us. The turnaround time was great and the outcome was amazing. You cant even tell anything happened!They made this a very easy experience for us and met our expectations. We highly reccomend them and are Extremely happy with the level of support provided by Addison and the team. We truly appreciate everything and the amazing job they did. Thank you ACS!😁

St
Review №89

Very happy with the outcome.

Gi
Review №90

Everyone I interacted with here was so honest and kind! Helpful throughout the entire process, I will come back here anytime I need car work!

Hu
Review №91

By far the best auto body work Ive had done on my car. This place is very good at what they do and actually get the work done quickly as well. Most places Ive been to in the past take weeks to do simple jobs and are rip offs, but not this place. The owner personally called me to communicate everything they were doing so I knew where my cars was in the process and the price was almost half what everyone else wanted to charge. I highs recommend this place. 5 stars from me!!!!!

Xu
Review №92

Addison and Grant talk with costumes like old friend and the repair job was awesome. They finished the repair earlier than I expected so they absolutely deserve this 5 stars. Strongly recommend you guys go to their shop.

Ch
Review №93

Got the sunroof replaced of my 2008 jetta. No one else would work on it in this area. Good quality and on time 👌

Pa
Review №94

Car Star took good care of me and my car when my front bumper was damaged. I contacted one body shop and they were professional and friendly and gave me an estimate. However, I went to Car Star on the recommendation of the Allstate Claims Dept. and although Car Stars estimate was about $80 more, I went with them. Unlike the employee at the other shop who just went out and eyeballed the damaged area, Addison Gamo, the Car Star Manager, went over the entire van and took pictures, asked questions, gave suggestions and then went in and took a reasonable amount of time to write up the estimate while I waited in the lobby. The receptionist was busy but still managed to engage me in short bits of conversation so I didnt feel like I was being ignored. This was on a Monday and I was told the van would be ready on Wednesday-and it was! They close at 6:00 and since I was coming a distance from my workpIace I was afraid I wouldnt get there by 6:00 I didnt stop to gas up the rental before I went to the shop. Addison waited for me to take the rental for gas and then come back and took time to explain everything done to the van. The new bumper looks great-like it came off the assembly line with the car. I would highly recommend Car Star to anyone!

Cl
Review №95

They were very attentive and it was all around a great experience here. I will definitely be taking my car to them for any issues in the future and I recommend everyone else do the same.

ch
Review №96

The best auto body repair store in the area. Their service is impressive. I have my rear bumper and wind shield fixed here and they did a really great job with unbeatable price. Most importantly, Addison, the manager of the store, is really nice to his customers. He treated us as friends and offered help and advice to any problems on my vehicle. Highly recommend!

Jo
Review №97

The best auto Collison body repair shop in AZ

Mi
Review №98

Having to deal with damage to your car is never easy and it is stressful. The hardest part is finding a body shop that you can trust to fix your car right. I was recommended to this CARSTAR location specificallybecause of the great customer service and attention to detail by the owner and staff. When I look for any kind of service-based business to go to I look for good customer service, communication, and quality of work. Addison and his staff hit a Homerun on all three of my criteria. I was given excellent customer service and communication throughout the work. The job was completed quickly and the quality of work was the best I’ve seen in the industry. They did not cut any corners or take any shortcuts, you could not ask for a better company to fix your vehicle.

Mi
Review №99

Service has been fantastic.

Ja
Review №100

I got rear ended by another vehicle on a Friday afternoon before work and Addison and his team really took care of me and worked with my insurance company to make sure my car was taken care of! I just picked up my car and they did an amazing job! Theyre very experienced, kind, professional, and very helpful if theres anything you need! Big thumbs up and theyll definitely be my #1 go to for my vehicle!!!👍🏽👍🏽👍🏽👍🏽

Information
59 Photos
100 Comments
5 Rating
  • Address:640 S Smith Rd, Tempe, AZ 85281, United States
  • Site:https://carstar.com/locations/az/tempe-15440/
  • Phone:+1 480-699-9400
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7AM–6PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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