I paid 650 to get my catalyst converter replaced last year. I just attempted to sell my car and after inspection it has been brought to my attention that not only was my catalyst converter not replaced but my old one was taken and in place a metal pole was put in and welded on in its place . I have given management 2 weeks to return my call so I have no choice but to post this and attach my photo of this business that took advantage of me because of my ill knowledge and maybe me being a female and also stole my money . Please if you have had any work done here please verify that it was done .
I live down the street and Ive always had great luck with miles Auto. I feel like I could always count on Juan for an honest opinion and great work, no matter what has to be done on no matter what vehicles I have brought to him. Anybody that that needs a great mechanic I would definitely recommend coming to this place. Juan help me out in a clutch many of times, thanks again man.
I’ve had a 2002 New Beetle that I love! The only issue was it didn’t have AC. Finally this year I was over the heat and decided to find a shop. This one was down the street from me and stopped by. Juan was very helpful and found the issue right away. I got the part and he installed it within 2hrs. Car now has cold ac and feels like a completely different car.This place is busy busy… which is good!!! It’s busy for a reason. Very good customer service and prices. Thank you guys!
Mile Auto Repair has been servicing my truck for years. My last visit was excellent. They got me in and out within an hour (appointment.) Very professional and the price was surprisingly very reasonable. Will continue to use their services.
Genuine guys who do genuine business. They put new brake pads in my car and it was all done in a timely matter. They are communicative and you honest. I appreciate the hospitality - thanks again
I was referred to this shop by a coworker who had nothing but nice things to say about Juan one of the mechanics and I can definitely see why. They squeezed me in same day, were done way faster than I had thought and were super friendly. Juan even reached out to make sure everything was still good the next day...Great customer service!!
I have been going to Mile Auto Repair for 6 years, most recently for a new radiator & hose. This is truly the best Auto Repair store around!You are given an estimate on repairs so there is no surprise when you pay and they charge less then quotes from other repair shops.They are quick with repairs and always with quality work!This is the only place I will take my car.Juan & the other mechanics are simply the best!
I love this shop, they’re fast, efficient and honest.. I never spend more than 20 mins here for minor work..
Juan the shop owner is honest and can be trusted which is a big deal these days. Hes honest in his work and the needs of your vehicle and isnt out to try and do unneeded unnecessary work. He will show you the problems and solutions to fix it as well as if you have some time before the repairs are needed. I trust him to where Ive sent my parents to him and am now taking my daughters vehicle to him
I went to have an oil change service done. Id made an appointment a few days prior, and within a 1/2 hr, I was on my way...they made an estimate of 20 minutes..and they did deliver!! Good job! fast and friendly!
I went with various issues on my Jeep Grand Cherokee. Juan was great. He was courteous and was able to find the issues quickly. He quoted me a reasonable price and kept me informed though out the process. He even helped me with a few issues (My rear tail light housing) I didnt know he could fix. He returned my car repaired and at the agreed upon time. I would highly recommend Mile Auto to if you want quality repair work and honest prices.
I worked with Juan and he was great, he helped me find the part I needed cheaper elsewhere, and charged me 25% cheaper labor than he had estimated Couldnt recommend More
Went in for wheel bearings that Firestone told me twice they couldn’t hear and Juan found out right away the issue and educated me. He even had me go out and see the issue. I loved that he sent a follow up text to check in on me! I will be going here from now on! Thank you!!
Was referred to Miles Auto Repair by a good friend. Have been taking my car for over 3 yrs. highly recommend! Juan goes above and beyond for his customers.
Good honest work they get your car in and out fast and for a fair price this is my new go to shop.
Millie auto repair were fast and efficient
My car was overheating and I was lucky enough to get it to the nearest auto service station in time. They were closed but I found Juan’s e-mail address on the website. He responded right away and allowed me to leave my van there over the weekend until he could look at it on Monday. It needed a new radiator so they installed it at a reasonable price. So glad I let them service it rather than having it towed to the dealership. Very attentive and competent auto service.
I went to two different mechanics before here and might I just say I should have just came here to begin with!!! No one knew what was wrong with my car nor cared to figure it out despite no apparent lights being on. Juan got my car fixed that same day for a low price and my car has been running like a champ ever since!!! Great work and done efficiently I will be back here again for sure for all my car needs. 10/10 recommend!!
Everything went as Juan said it would. From the initial inquiry, to arranging a ride to work, to getting a diagnosis/estimate, to being done when he said it would be. Im really pleased with the fix and the follow through.
OVER 15 years!!!I have been using Mile Auto for over 15 years! I’ve been through changes of ownership with them and am always pleased that the level of service and commitment to service never changes. I don’t even live in the neighborhood anymore, but travel the 45 minutes to have Juan and his team work on my car.OVER 15 years.
I have been impressed by Mile Auto’s service and have continued coming to them for 3+ years. Juan is friendly and eager to make sure I understand the service my vehicles need!
I like this place. Had an issue with a new battery from here and it was replaced by the shop no questions ask. I appreciated that. I recommend others to visit here.
Miles Auto Repair is the only shop in the valley I trust to work on my car, period. Great staff; theyre always friendly, informative and quick to help; in person or over the phone. Great work; Ive never driven away to have another problem pop up a few weeks later, they work fast (usually theyre finished same day), their work is quality and I know my vehicle in good hands. Great prices, they dont up-charge to unreasonable degrees for parts and labor, and they even call to let you know how much everything will be which is appreciated. I drive away consistently knowing I paid for good honest work and the price reflects that. I highly recommend Miles Auto Repair if youre looking for quality repairs or maintenance in a timely fashion at a solid price, and a friendly staff that really do take that extra mile to provide the best experience for the customer.
They do good work I will be back
I took my car there after receiving a quote from another shop due to it being closer to my work and being able to drop it off. I gave him the estimate from the other place. He took a look at the car and said i didnt need a part which the other shop said i did and saved me $500 that i was ready to pay for. he had my car taken care of the same day. He was recommended by a friend and now i can see why. i would definitely use him again. its nice to know a mechanic that you can trust and does great work. thanks again!
I highly recommend MIle Auto Repair when it comes to any auto service or repairs! I have been using their services for 2 years now. They are HONEST, AFFORDABLE, EFFICIENT and QUCIK. Make you feel well assured everything will get taken care of properly and quickly. Never Had an issue. Thanks again for another satisfying visit.
They always give you a fair price on what you need fixing. I’ve not gone to any other professional mechanics after finding out about Miles Auto. Had an oil leak and went to get it checked out and jiffy lube (yes I know not the best place to get it checked at) told me it was 1200 job. Not knowing much about cars I kinda believed him but once I took it to Miles he fixed it for less than 200.
I dropped my truck off and in about an hour he called and it was done! Very prompt!
Had AC work done on my truck, Took it in the morning and picked it up before lunch. Good work, Good customer service.. I high recommend.. Thx again Juan.
I read so many good reviews about this spot and my guy Juan is a man of his work! Needed to just get my car repaired to pass my emissions test and got it done super fast and passed my test! Will definitely be back for more work to be done!
Service was great! The attention to detail was phenomenal. Car went in and it was out quick. All my questions were answered and i felt comfortable. Being a female sometimes we are afraid to get over charged but the price was fair and right for the service. Very clean place. I highly recommend them.
My car was towed in with no appointment and they diagnosed and called me within hours and had it fixed immediately. Extremely fast service and very good price. My new mechanic. Thanks.
I am a 1st time customer. I called about 5 minutes before closing on a Friday. Juan took the time to get all the necessary information. He gave me a quote and asked that I drop the car off that night, leaving the key in the after hours slot. I received a call at 8:30 Saturday morning. The car was done - $2. under quoted price! Excellent service. Great customer skills as well.I will be recommending Mile Auto Repair to all my friends and neighbors!
I have taken several vehicles here never not one problem very reliable and priced right where you need to be don’t even bother looking any where else go here
Juan and his crew at Mile Auto are awesome. We have been bringing our cars here for years. They are very honest with what needs to be done now and what can wait until later. Great place that you can trust.
The motor on my driver side window went out with my window down. I was referred by my best friend. So I called them and took my car right over. They fixed my window quickly and professionally. They are my new go-to mechanics!
I have been taking my vehicle to Miles Auto repair for about 5 or 6 years now for a number of issues with my car. They have completed major engine repair to routine maintence on my car and keep going without problems. They are friendly, have excellent customer service, and repair my vehicle in a timely fashion. They have excellent prices for the quality of work and always explain what the problem is and how they will fix it. All around thumbs up and wish I can provide more starts.
Ask for Juan he will take care of you, great service. Not the typical mechanic trying to charge you an arm and a leg, I’ve taken a couple of cars here and can’t say anything bad about the spot! Cycled through 5 mechanics for an issue I had that no one could find.
I called in to have a battery replaced and asked for a quote. I called a number of places and Mile had the most reasonable price. They were able to order and replace the battery with a quick turnaround. No complaints on my end.
Its really hard to find a good and trusting mechanic. They are honest, trusting and reliable. Ive already recommended family members and friends. Juan is always ready to help. Great job guys.
Juan is a very customer oriented. He is very trustworthy & competent in dealing with his customers & his rates are very reasonable. Juan actually cares about the work he does & I highly recommend Mile Auto Repair for any service you might need.
Great experience! Had mechanical issues on my way to work and had to find a mechanic ASAP! Searched and found Mile Auto so I dropped off my vehicle without notice and without an appointment. They worked on my car quickly and efficiently! Will definitely use them again!
Ive been using Mile Automotive for several years and they do quality work at short notice. Ive taken my vehicles in there for quick checks on engine lights and the mechanics will stop what theyre doing to help you.Brakes, Clutch, Compression checks, and miscellaneous repairs have all been done quickly and correctly. I have not had to take my vehicle back twice for the same repair.They are my go to mechanic.
Highly recommend. Very honest and fair pricing.
Mile Auto Repair always goes the extra mile for me. I decided to give this autoshop a try when I was fed up with Firestone not communicating with me on expected charges.Mile Auto is always clear on what it will take to get my Jetta up and running and stay running. I have taken my Jetta in for oil changes, as well as repairs. Juan always does an outstanding job and is clear with me on the price he quotes. He also helps get my car in for inspection ASAP when I need it. I was driving out of town for a weekend trip when my check engine light came on last Fall. Juan let me drive the car right into the shop and checked the diagnostics right away for me so we could tell if the issue was serious. Having a mechanic like Juan is a life saver for me since I cant afford not to have my car running. I highly recommend this business if you are in need of a mechanic
Juan and company are great. Honest hard working and a fair price. Ive used them a few times and cant say enough good things about them.
Mile Auto Repair is hands down the best Auto Shop I have ever, in my 25 years of car ownership, done business with.As a female car owner I have never been spoken down to, taken advantage of or mislead on repairs.I have recommended this shop to my friends many times and everybody who has taken my advise loves this place.Shout out to Chris, Juan and Carlos - thank you for taking such good care of my car!
I’ve been a customer of Mile Auto Repair for roughly 10 years, probably longer by now! They’ve always taken impeccable care with every service from simple oil changes to last minute emergencies, like my alternator going out in the middle of the road or a dead battery. They always accommodate the best they can, provide honest work, and affordable prices with quality parts. #HappyCustomer
Ive been going to Mile Auto Repair for about 5 years now, and I can honestly say that Chris and the crew over there are the most reliable and well priced mechanics I have ever dealt with. Recently I was having trouble with my Jeep, and they went above and beyond what any other shop would do to help me out. Chris even went so far as to loan me his personal vehicle to use while the repairs were being completed.I drive an old Jeep, so I can say Im in there a lot, and every time I can expect quality service. And you can expect the same. What you you will get is honesty about what repairs need to be done and which repairs are more important than others. A fair price to complete repairs. Fast and friendly service. And they will keep your budget in mind.Chris, Juan and Carlos definitely go the extra mile.
These are good honest Dependable mechanics. Not the cheapest around but you get what you pay for.
Always go to Mile auto repair for my maintenance on my vehicles. They are great and awesome service, and my kids also take their vehicles there. They are honest and affordable. Keep up the great job guys!
I took my car there because my air conditioners was not working properly, and Mile Auto Repair put a dye and let me drive it few days and brought it backAnd they also did a diagnostic and found out I need a new water pump.Replaced it and little tune up, now it’s like driving a new car.What I like about Juan and his crew. HONESTY!!!!!!I would recommend them to anyone who needs a car repair. Thank You Juan for helping our community.
Great CS and prices. Very knowledgeable
Life Savers. Took my car here for a radiator replacement and it was done in a very great timely manner. Explained to the owner my urgency and they took that into consideration and performed a fantastic job. Not only was the price in my budget, they outperformed Van Chevrolet, who quoted me 3x the amount these guys did here.. I highly recommend this place! Dont go to Van Chevrolet please...
These guys always drop everything to take a look at whatever the problem is. I have gotten great service at a great price and witnessed Juan helping out a senior citizen that was short on cash. Would recommend them anytime!
Thank you miles Auto Repair I just found my new mechanic I will be bringing my wifes bar in next you guys are great.
Best shop in town. Honest hardworking and great at what they do. Anytime I have car trouble they get me in right away and take care of the issue and never try to up sell me on more then what I need. Mile auto is the only shop I now take my truck too. Dependable speedy service and a fair price. Take your car here dont even look around mile auto is the best in town.
Great service, honest work and reasonable prices. In the past Ive had bad experiences at other auto repair places. They try to tell me that I need more work on my car than I actually need. Mile Auto is very honest with their recommendations. They are always able to get me in same day and the turn around time is very quick. Would recommend this place to everyone.
Juan was great I took my car in because the lights were not working and he fixed them fast and saved me some money too.
These guys are great. They fixed up my old Toyota truck and got it through emissions. They explained everything (Like the Toyota drive cycle) and let me come back the next day to test the computer system to insure I wouldnt fail the emissions test again. Great mechanics and customer service.
I have been taking my car here for 6 years. Juan and his staff are very good mechanics Juan is honest and fair. I recomend Mile Auto to anyone and I do recommend to people I know and meet. I am very Blessed to have found this place.
Been going to him for years ask for Juan he’ll hook it up great guy. Worked on my cars trucks vans everything Helps me in a bind and has good prices.
Have been going to Mile Auto for 6 years and have always received honest quotes and professionalism by Juan. Have never had any problems scheduling an appointment. Highly recommend Mile Auto.
I have nothing to say but good things about Mile Auto. I am an older person who lives in a 55+ community. I had heard from one of the people that Mile Auto was a good place for getting my car serviced. They are not only a good place, they are excellent. In the last year, I have had intermittent problems with my 99 Taurus. They have kept it a few days a couple of times trying to find the problem. Things would be better for a few weeks and again I had trouble. The third time, they finally found out the source of the trouble and they replaced the fuel pump. They were very concerned about my safety and aware of my financial situation and took wonderful care of my car. I would recommend them highly to anyone. Everyone there is a gentleman and knows their business. Its not often that someone will go out of their way like Chris, Juan, and Carlos. They are to be commended.
The service was very good as the price also. And the mechanics know what they are doing and polite
Dude is great works around my night shift schedule best mechanic in Phoenix
I have been going here for years great service and reasonable prices.
For the past two years (if not a little longer) I have been taking my truck for all my repairs and they have given me beyond excellent service. Not only on my truck but their customer service alone is 5 star. They had very open communication about the services on my truck and worked with me regarding planning future repairs (it’s an oldie but goodie). As a woman going into an establishment dominated by men I never felt taken advantage of or talked to like I didn’t know things about my truck even during times that I didn’t know things about my truck. :) They were always very helpful if I had any follow up questions even after services had been rendered.Prices for the services were also really budget friendly and I so far never had any problems on what they did service on. They are also extremely respectful of time and have on multiple occasions had my truck completed faster than anticipated!They have a great personal touch to their follow up and even though I have since moved to Chandler I just recently returned for another service and another great experience with Juan and Mile Auto Repair!
We use them for our service fleet and personal vehicles as well. Always quick service done right. Ive recommended Juan to other people.
Great guys! Have been coming here about 2 years now they always provide excellent service with the best prices around!
Cant say enough good about these guys. They dropped what they were doing so I wouldnt be stuck in Phoenix (I lived in Tucson at the time) and replaced my alternator in like 2 hours. Ive subsequently taken my car there and they have had many opportunities to take advantage of me but havent. All repairs have fixed the problem and didnt have to be done twice. Cant ask for more out of a mechanic.
Very trustworthy place would definitely recommend good work..
They take care of me when I need them, very professional & good at what they do, I refer all my clients that need a good honest place to take their vehicles for repair!
Im very happy I switched to getting my oil changed here. I was going to another place near by and they quoted me a large amount of work that needed to get done on my car. I took my car here as a second opinion and found that I didnt need the recommended work at all. They have friendly customer service and I trust their opinion. Highly Recommended :)
I have been going here for years i have taken my 2006 altima here and now i have a 2018 i will never go any place else. Friendly and respectful to my wife every time . great customer service, professionalism, and honest
I was recommended here by a friend and it is now my go-to shop! Every time I gave taken my car here they got it taken care if right, quickly, and for a fair price. Definitely highly recommend!
They do good work but theres never anyone at the front desk
I have brought my truck to Mile Auto Repair twice now. I recently moved here and was in search of the perfect mechanic(s). They are located here! (Trust me, I got burned by another shop.)They are the only ones I trust. I cant stress to you enough that if you need work done on your vehicle, let them fix it. Theyre even better than my So. Cal mechanic whom Ive trusted for 20 years. Thanks guys for your honesty and excellent service!!!!!
When it comes to vehicle repairs, Mile Auto is truly a place you can trust! Thank you Juan and the team for always providing fast & great service!
Ive taken my cars to Mile for almost 5 years. Theyre the only ones I can count on to not cheat me when I go in there without my husband. Juan and Chris are awesome and always fit me in whenever I need, no questions asked, even last minute. Great service and I know theyre not going to make me buy anything I dont need. Thank you!
Been coming here for years. Great work. Great people.
Without question this was some of the best service I have ever received. I was visiting the area from California when my serpentine belt broke. Unfortunately it happened at about 4:30 p.m. when most shops are getting ready to close. I called around and could not find a mechanic who was willing to stay late and help me out.....until I called Mile Auto Repair. I spoke with the owner, Chris, on the phone and explained the situation. Chris mechanic, Carlos, agreed to stay late and work on my car. They were able to get the serpentine belt for me before the parts places closed, but when my car arrived at the garage, Carlos discovered my tensioner was also toast and they could not get that part because of the time constraints. I called Auto Zone and they told me they had the part. Chris then took me to Auto Zone, but when we got there we discovered the part would not work. When we discovered my car could not be fixed that same day, Courtney, another employee, arrange for me to get a rental car for the evening. Chris then took me to the airport so I could pick up my rental car. The car was fixed and ready to go by the next day. Chris then took me back to the airport to drop off my rental car. Chris, Carlos, and Courtney were all so helpful. I hope they know how much their service is appreciated. I HIGHLY recommend Mile Auto Repair to anyone who appreciates great service, fair prices, and quality work!!!!!!!!!!!!!
Juan was very kind and professional. I was very pleased with the team at Miles auto repair. Will be coming again for future repairs for my ford excursion.
I have been working with this shop for a while now and everytime I get great service. My car is always running great as i take it there for its regular oil changes. and when i have a problem they find it and fix it! Great prices and service i recommend it to everyone!
Took care of my car issues quickly, and at a reasonable price (much better than the dealership). Chris was a nice guy, honest and straightforward. Will be getting all of my future service/repairs done here.
Honesty. Reasonable. Friendly. Patient with all your complaints.
Yeah I met up with the guy named Juan he is awesome I really recommend coming to this place. Thank you guys at Mile Auto Repair I was highly satisfied
Knowledgeable, fair, and proficient are just a few words that come to mind regarding Mile Auto Repair. Moved to Tempe from California leaving my mechanic of 35 years behind. A neighbor recommended Chris and the staff there. I will never go anywhere else.
I waited to write this review but the NEW OWNER of this shop recently took over from the old one, so all older reviews may reflect previous owner. I asked for an oil change, and problems with my suspension and squeaky brakes. I get there after they had the car all day and they changed the oil, but didnt call or offer any fixes for the other 2 issues saying they couldnt find anything wrong. I took it to another shop and found out I had a shock that had a broken seal that was so easy to see by just looking at it. Just lazy tech work and terrible customer service. To bad because I had been taking my car here for years and now just sad.
Hands down best auto shop, they are quick friendly, and never try to up sell you. Best prices in town.
I cant say enough good things about this place. They are honest. Fair. And quick. What more could you want? I would highly recommend this place to anyone!
Chris and his crew are really awesome people! They are understanding and truly do care about their work and their customers. I definitely reccomend these guys.
I WAS DENIED SERVICE!!! Been a customer for about 3 Years. Went from a Honda to a Audi and NEW OWNER LITERALLY denied me service. For an OIL CHANGE. First warning me that it would be expensive (130 which is fine) then told me HE WONT DO IT, ITS NOT IN HIS INTEREST. Lol! Professionalism out the window! Thumbs down
Juan does good work I highly recommend all my friends to go to him
Very impressed with their honesty! Car was running very rough .. cylinder 1 kept missing. After their inspection I was told there was a bad plug wire and that they fixed it. They didnt even charge me extra for the repair. I highly recommend!!
I had great service! I want to thank the employees for their professional service. Very nice experience, reasonable!
I have taken every vehicle that I own and also some of my work vans to Mile Auto Repair. I have never met a more honest bunch of mechanics. They are the only people that i trust to work on any of my vehicles..Thank you guys..
Well run facility and honest. Came in with an overheating problem and they diagnosed and fixed the problem for only $45. They didnt try to upsell me or shake me down for unnecessary work. If I lived on this side of town I would make them my regular mechanic.
My friend recommended this place to me about two years ago. They are honest friendly and will sometimes drive you back home if you are close to the shop. My friend doesnt live too far away so I get a ride to her place and get to hang out with her while they fix my car . Theyll show me whats wrong and the parts that need fixing if I ask which is great and dont try to upsell me on things I dont need. They also call to tell you how things are progressing. The only cons are:they dont do alignments, the seating area is small and finding it from the street is a chore. Otherwise Id give it 4.5stars
Great work, friendly completed job in less tan a day. Great work, Thank you!