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Salem Boys Auto
1025 W Warner Rd, Tempe, AZ 85284, United States
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Salem Boys Auto
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Ri
Review №1

Salem is the place to go if you want professional, friendly service.The shop itself gives a very professional appearance and feel. This tells a lot because if a mechanic takes that much pride in the shop, chances are that they take pride in their work. No, you shouldn’t always “judge a book by its cover”. But in Salem Boys case, it is truly representative of the rest of the business.I have used them several times now and they are always on time, call with updates and have never tried to over sell me anything. They will tell you what needs to be done and what else they recommend. They have never told me that something HAS to be done and never made me feel guilty for not doing what they recommend.

Co
Review №2

Ive been recommending Salem Boys for years and years for a simple reason: theyre honest, theyre professional, and they consistently have techs with the diagnostic skills to figure out even the weirdest problems. And if thats not enough, their labor rates are extremely competitive, theyre great at finding replacement parts other shops cant, and your final invoice never shows up with mysterious fees and add-ons. Give em a shot and see how good a repair shop can be!

Ja
Review №3

I highly recommend this place!!!!! Great people and excellent service!! Spoke to Allen (one of the owners) and he got me in the same day for a calibration on my new fuel tank.

Sa
Review №4

I worked with Mark and Andi to get my 2009 sonata repaired. A lot of shops around the area were trying to charge me over $800 for the repair, but Mark and Andi explained what was wrong with my car and broke down the costs for me. Will recommend to my friends in the area and come back for future services!

Jo
Review №5

Fixed my engine by cleaning out carbon the Bain of Direct injection engines. Dealer said engine needed replacement and called me three times trying to sell me a new car with upside down loan. Salem boys fixed it and its running good.

Ro
Review №6

Thank you for replacing the engine in my truck,professional and honest staff.

je
Review №7

Honest, professional, prompt, friendly, fair. What more can you ask for? Best car repair shop Ive experienced in my 50 years of driving. Thanks for being there.

Di
Review №8

Alan and his crew are top notch! I would not hesitate to refer them to anyone. I was in the market to buy a diesel truck and brought them multiple vehicles that they were able to check for me. They were very accommodating and professional. If you’re looking for someone to trust to work on your vehicle call these guys deserve your business.

Ma
Review №9

These guys are great source of information on who you could trust out there to repair your car or truck!

Te
Review №10

Still the best. 40 years strong. Im was an orginal customer and still am. Trust worthy place. I wish all were this good.

Pe
Review №11

Terrific experience. Good communication, kept me informed of status and the repair was done in a reasonable time with a great result.

Sh
Review №12

Great service great prices

Sc
Review №13

The only place I go

Mi
Review №14

Nice auto repair shop, first time there so time will tell if the work done was good. Cost seemed inline with research done on the internet.

Al
Review №15

One time the mechanics called me to tell me that they found a 100 dollar bill under my seat— I had no idea that it was there. Very grateful for their honesty. That’s integrity !

Sh
Review №16

Alan and Andi Salem and his team are the best. If you need a garage to do quality work then you can trust these guys with all your automotive needs. Amazing customer service that is unmatched. Fast, friendly and honest.Highly recommended to anyone in Phoenix.Thank you Salem Boys!

Du
Review №17

Good honest shop. They stand behind their work and have high quality repairs. Ive been going there for about 20 years now. Highly recommend.

Br
Review №18

Very good experience

Ha
Review №19

Great service and nice people. Recommend them to everyone.

Ja
Review №20

Have had nothing but the best of work from these People! Its really nice to know there are still trustworthy and reputable shops out there! Ive got a classic car and I fully trust these guys to handle it with care for the work that Im unable to do on it.VERY Highly recommended!!

P
Review №21

Brought in my truck in to have a steering gearbox put in along with an alignment for my new tie rods. They put in the gearbox, aligned the vehicle and told me my rear seal on the power steering pump needed to be replaced. Paid an extra $100 for the leak repair. Got the truck back and noticed a few days(hadnt driven the car because it is only used for the boat) later a cotter pin was missing on the steering linkage. Took the it back and said make sure everything else was properly done along with the missing cotter pin. They took the car and returned it within 7 minutes with a new cotter pin in it. After I took the truck home, the next morning I noticed a large puddle of fluid underneath(truck was parked on dark colored gravel before and now was on the concrete driveway). It was power steering fluid leaking from the seal they said they replaced. I replaced the seal(which was old and hadnt been replaced) with a new one in 10 minutes. This owner response is crazy. First of all I am not Paul, and second I have no idea what the a/c talk is about. The fact that several people there cant figure out what happened says a bunch. Interesting that there also is no addressing their not doing the job properly given two tries.

Ju
Review №22

Fast and friendly service. Fair pricing. I will start coming here for all of my auto repair needs.

Fo
Review №23

Will be back for sure! I own a junk removal company and my Isuzu truck went down. These guys were so professional, timely, and all at a great price! Thank you guys for getting us back on the road so soon!!

Da
Review №24

Eddies got me covered.

Ni
Review №25

I was referred to this shop by our long-time family mechanic since I just relocated to this area.Ive got nothing but good things to say about this shop. They dealt with a dead animal in my AC (gross, I know) quick and painlessly. The cost was very reasonable, the shuttle was a great service, and they even worked on removing the smell to the best of their ability.Going to the mechanic is not something you typically look forward to, but I will definitely come to these guys again when another situation arises.

pl
Review №26

Great service. Very honest guys and superb work. Highly recommended

Sa
Review №27

Great folks here.

Pe
Review №28

Hands down best auto shop I have ever used. Honest, fair, professional, informative and high quality. If you value good quality work done right, take your car here and you wont be dissapointed. If you are looking for rock bottom prices and meaningless guarantees....take your car someplace else.

BR
Review №29

Amazing customer service and competitive pricing!

Ja
Review №30

They made my car purrr again like the pretty little she is but she is not easy to work on thats for sure, they got so greasy and dirty for me but it turned her (the car) on so good Im so glad I chose to go here

Ja
Review №31

They do great work and are highly trustworthy. One time they even told me a repair was so simple it would be a good one to do on my own with my son.

D
Review №32

WOW! Took my truck in the morning. They shuttled me to my job. They gave me free coffee. They were reasonably priced. They had the work done the same day. I dont know why anyone would take their car anywhere else. Salem Boys Auto; all day, every day. They have a radio show too so tune in!

Ca
Review №33

I bought a 2001 truck and immediately had front end issues. Had a local repair shop look it over and was quoted over $2000 to change all of the control arms. Then took it to a dealer for a second opinion and was quoted over $800 for a steering box. My neighbor told me about Salem Boys. Paid $130 for an adjustment to the box. Now its like a new truck. Thank you so much

Le
Review №34

I have found Salem Boys Auto to be the most professional auto shop I have ever dealt with. Their commitment to customer service and satisfaction is unequaled in my 60+ years of experience. At Salem Boys you will be treated warmly, and receive top notch service at a reasonable price.

Be
Review №35

If you are looking for an honest automotive repair shop then look no further. Salem Boys also provides a list of other shops around the valley that provide high quality and ethical services. A while back I purchased an older dodge for use as a daily driver. When it didnt pass emissions I took it to Salem Boys. They fixed the problem without breaking my wallet in a timely, professional manner. Thank you Salem Boys!

tu
Review №36

This was the first time that my wife and I have heard about, and visited Salem Boys auto. We took our truck to Allen to see if he can fix our 5th Wheel hitch. Not only that Allen and his team helped us with it, he didnt even charge us for his time. This, to me was what I called, customer service! Now that we know about this shop, we will definitely give them our future business. Thank you Allen!

Bi
Review №37

I took my vehicle in to get a part replaced. I drove it in first thing in the morning and was given a ride to work. I called back during the day and it was finally ready at the end of the day, leaving me without a vehicle for the whole day.A couple days later the malfunction reappeared. I took it in again and Salem Boys agreed to replace it for free, with no labor costs. Again, I was out a full day without my vehicle.When I picked up the vehicle the malfunction was not fixed. I once again brought it in on another day and the malfunction was fixed permanently. The Service person told me that the part was fixed incorrectly the first two times but they figured out what was wrong and fixed it correctly the third time.They also said my cabin air filter needed replacing. I asked how much that would cost and they quoted $83.72. I thought that sounded rather high but I figured if they found something wrong they should be rewarded for finding it. When I got the bill it said labor was $44.80! How long does it take to replace a cabin air filter??? Were they counting the time it took the person to pick the part from the shelf and walk to my vehicle?All in all I think Salem Boys guarantees their work. I would just like anyone who gets work done here to check their bills for labor costs and to question why the cost was that amount.-----02/10/2016----Google reviewers: when making any purchase, whether it be for parts or for service, please get multiple quotes. Dont take my word for it, do your own due diligence to find the best price. In this case the part in question is a cabin air filter, not an engine compartment air filter. I think youll be pleasantly surprised at the prices you find. :-)Or, if you prefer to do it yourself, you can find Youtube videos that will show you how to change your own.

Vi
Review №38

Top-notch shop.

Li
Review №39

I was referred here from another tire shop out of town. The office is very clean and well decorated. They have free soda and water- whaaaa. That’s always a huge bonus haha. Every single staff member was beyond nice and treat every customer amazingly. They went out of their way to help me. My tire wasn’t in stock, but they had it in their shop in less than 24 hours. Then when I came back to have it put on, I was in and out in no time. No hassle and nothing but a very pleasant experience.

Th
Review №40

Very clean shop, also very professional and competent. I found a better shop not too long after.

D
Review №41

I have used Salem Boys on 3 different cars for multiple different issues. Ive never had a negative experience. Sad that most people dont write reviews unless they are unhappy or complain about things they dont understand. This is not a fanboy review to just give five stars but an acknowledgement of the good service I have received from this auto shop.

Ha
Review №42

Have been using this shop for about 15 years. Sorry I did t know them sooner. Very honest and they also give good recommendations for other shops.

Mo
Review №43

They do a good job for me every time I send a pickup in.

Bo
Review №44

Experienced trustworthy auto repair. Provides free rides to and from

Th
Review №45

Been going to these folks for years and years. Have had nothing but the best experience!!

Jo
Review №46

Nice owners here to get you vehicle up and running right again.

sc
Review №47

If your check engine light is on dont take your car to this place they charged my wife $100 to read the code. One of my kids had left the gas cap off the day before........ which set off the ck.eng light............ I wish I made a $100 a minute, go to auto zone they will do it for free I just saw your response the order # is 124654 and It was $90 not $100 when I picked up the truck the service rep said that when ever they would get a P0440 code the first thing they would look at was the gas cap and that this was a common problem $90 to put a gas cap back on is a little high $ 5.00 at the most......... I will gladly take $85 refund.......... ITs been two weeks still waiting for that refund I know the mail is slow but two weeks Now going on four weeks still waiting for that refund......... still waiting... now the wife told me its been to long and i will not be getting my refund.. A few other things i forgot to mention they use rebuilt parts and charge you for new parts when i called them on this they said rebuilt are better then new . you be the judge . they charge as much as a dealer or more when you go to a dealer for a new water pump you get a new water pump at this place you get a rebuilt water pump and pay the price of a new water pump. This tells me that they more than likely use rebuilt parts 100% of the time to boost his bottom line....... I have been talking with mark off and on since 2006 . at one time he said he would refund the $ 90 charge but you have taken down that response . Yes I will be putting it out in social media that your shop is a rip off and you have it wrong your staff hung up on me when i called only once . First the wife now the kid whats wrong with mark ? Must have lost his balls.........

Je
Review №48

Been doing business with them for some time now - Alan is awesome and they run a tight ship!

sp
Review №49

Friendly and professional...to elaborate a little, I had a battery drain on my Corvette that I diagnosed my self but did not wish to go digging into the complex electrical system to find it. My local GM dealer was unwilling and/or unable to perform a logical trouble shoot to find it. Charged me 90 bucks and told me it was ok! The next day after the battery was dead again (of course), I called and was yelled at by the advisor when I complained! Aint no bull, my butt! Salem boys located and repaired the trouble and has my business from now on.

to
Review №50

Great service. Excellent repairs, ask for paul great service rep

An
Review №51

Took my 2017 BRZ into this shop to get an aftermarket exhaust piece installed since I dont currently have a garage of my own to do it myself and so far I am satisfied. The process was simple, dropped off my car, got a shuttle home, and a couple of hours later I get a call back saying it was all done. I spent a little more than I expected for the install but I couldnt be any happier how much time and effort I have saved by not doing it myself! Based on my experience, id reccomend Salem Boys Auto.

P
Review №52

Great service, pricey but honest work.

Rh
Review №53

Awesome. My work truck broke down this morning and all I had to do was call Salem Boys and tow the vehicle there and they got me back on the road by the end of the day. Thank you Andi, Paul, and tech Scott K at Salem Boys for an awesome job.

c
Review №54

Awesome people to work with ! Excellent service & very happy with the performance ! Thanks again !!!

Ka
Review №55

Great location, friendly staff, and pretty fast turnaround. However, the prices have close to quadrupled over the years unfortunately.

Ca
Review №56

These guys are honest. Their work is quality.

Ma
Review №57

Scammy place. I brought my vehicle here and something felt off immediately but I went against my better judgement and left my Vehicle. They quoted me a ridiculous 2000+ dollars on all kinds of unnecessary stuff. You wouldnt believe this report.Heres where it gets interesting. I brought my car in for a second opinion elsewhere and they laughed when the read the report and said that these guys at salem had a reputation for doing this. They said the car runs great and just needed some new front tires and a fluid pump. Total quoted cost was less than a quarter what Salem Boys Auto tried to charge me.If you have a look at their YELP reviews (of which there are many many more currently) you will see quite a few complaints from customers for this very same issue.

pa
Review №58

👍

Ke
Review №59

Awesome!!! They take very good care of my cars.

Da
Review №60

Great honest auto repair shop.

Ca
Review №61

People are nice.

Se
Review №62

Good guys, no BS

Ja
Review №63

Diagnosed my truck wrong. Told me I needed to rebuild the top end $$$$$ Took it to dealership, turned out to be a oil pump $$

Ma
Review №64

Best shop around

Jo
Review №65

Great service!

J
Review №66

Excellent experience

sa
Review №67

They attend well and are very responsible6

Information
32 Photos
67 Comments
4.4 Rating
  • Address:1025 W Warner Rd, Tempe, AZ 85284, United States
  • Site:http://salemboysauto.com/
  • Phone:+1 480-598-1234
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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