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Ward & Sons Automotive
10296 Old Brockway Rd, Truckee, CA 96161, United States
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Ward & Sons Automotive
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Mi
Review №1

NIGHT DROP BOX AVAILABLE!! Nicest shop Ive ever been to. Danielle and her team took the best care of us. We are so grateful for their professional service and compassion. My 20yr old daughters car had a blown head gasket and she was so generous in helping us and explaining all the options. Thank you!

Ch
Review №2

Great service at a reasonable price.

Ph
Review №3

This was the top rated, from locals, car repair in Truckee. We travelled to Reno to find available same day repair.

Jo
Review №4

Ward and Sons is hands down the best general auto mechanic in the Tahoe/Truckee area. They have always come through with honest diagnostics, fair prices and all around great service for me. I highly recommend Ward and Sons Automotive.

Ba
Review №5

Awesome service. Quick turn around. Best auto shop in Truckee!!!

Sa
Review №6

These guys are awesome! I was on a road trip with my two young sons having truck problems and needed help. I was in an unfamiliar area and a little shaken up. They immediately looked at my truck and did the necessary work. I was back on the road in no time. I so appreciate the kindness and knowledge of these guys!!

Ba
Review №7

All my car repairs are done here. The mechanics are honest, friendly, fast and efficient. Prices are reasonable and services excellent.

Ma
Review №8

Very helpful and reasonable with there business practice . professional working team players above and beyond for what the crew does as a auto machanic service shop . good people good service good business ! 😊💪👊

Br
Review №9

These folks are the best! Friendly, and really great pricing. They looked at an issue on my Tacoma and recommended a transmission specialist for me to go to, and didnt even charge me. Then I got my tundra drive line serviced for much less than competitors in town. Definitely call these folks is you have a Toyota or Subaru

Gf
Review №10

Super nice to have automachinics who get things done and dont add other annoyances to the experience! Great customer service and the only place I will go here in Tahoe!

Mi
Review №11

I have been a long time customer of Ward & Sons. Trust and customer service are absolutely top notch. I had a a small issue following a service appt and Dave and his family worked on Saturday to fix it up immediately! It’s hard to find an affordable and trustworthy auto mechanic these days. Dave Ward and Sons are the best! Thank you!

Pa
Review №12

Brought my car in because my starter was out, they had it fixed within a few hours despite the fact that they were booked a week out. Great service and wonderful people!

Da
Review №13

I’m incredibly impressed by Ward & Sons—best car repair experience I’ve ever had. I took my truck in after it died on me on the highway. Morgan was on the phone with me and my dad many times to coordinate after-hours drop-off from the tow truck, which was incredibly helpful. They made two fixes and in both cases the invoice price came in at under the amount they quoted me. I’m convinced most garages would’ve charged me more, just because I had no idea what the problem was and they could’ve billed a lot of diagnostic time and whatever else. They also opted to repurpose a cruise control cable rather than spend extra time and money ordering a replacement throttle cable, which was an integrity move. Overall, they’re super honest, great at keeping in touch with customers, and in general just don’t give the impression of trying to screw you at every turn like some mechanics do.

La
Review №14

They helped me solve a problem without delay! Theyre a local favorite.

Da
Review №15

A mechanic you can trust. This family owned and run shop is the best. If you own a Toyota or Subaru you should be taking your vehicle here. If youre not theres no hope for you!

Ni
Review №16

I cannot say enough good things about this shop!! Family owned and mostly operated. The few workers they do have that are not family..they treat as such! Its a 1 car/truck garage shop! It may not be for everyone but they were awesome for me. Most shops in Truckee cant fit you in last minute but they did for me. Dave had me look under my Subbie and see everything that was causing the issue. They gave me an honest deal and time frame. They exceeded my expectations! One of the only shops I have ever spoken to the tech, office manager, and owner in one sitting. They dont try to rip you off! They even offered me lunch which was super sweet. Overall the shop has good customer service, personal people, fair pricing, and a family type of vibe shop! My kind of shop! Definitely will be going back again!

Ke
Review №17

Best in town! Knowledgeable, efficient and reasonably priced for the area. Ive had a few different trucks that had mystery issues according to other places in town, but these guys have always been able to solve my fix or repair daily issues no possible!

Be
Review №18

I love this place!!! They have been so helpful to our family that I cannot honestly express how much I appreciate a car shop like this. Just downright good honest people here. They wont sell you on anything that your car doesnt need and will get you back on the road, as quickly, safely and cheaply as possible. Wonderful people, great business!!!

Jo
Review №19

Honest shop, fair prices, wonderful people who really care about your car and your safety. I used to go to another mechanic who recently retired and was very nervous about trying someone new. These worries dissolved after my first major repair, timing belt, with my new mechanic, Ward and Sons. Keep up the great work!!

JK
Review №20

Have taken different cars here over the last several years and had nothing but great and honest service. From sourcing a drive shaft for me and having it sent up from Reno to working on engine issues, transmissions, and cooling. Pricing was always fair and never tried to oversell me on additional work. Great shop!

Ka
Review №21

Dropped my car off here after hours with a transmission issue, when they opened up the next day, turned out they dont do internal transmission work, but they still took a look at it with no charge and gave me an idea of the surface issue, and then let me keep it there for several days while I arranged a tow. Customer service was great, even though I didnt end up being a customer :-)

ce
Review №22

Good honest folk

An
Review №23

Polite, super-fast, COVID-19-ready. Highly recommend.

Cl
Review №24

Great shop. Our Subaru head gasket went out on a road trip from SLC. Ward and Sons was very helpful and got our car fixed up right. The staff was knowledgeable, friendly and helpful.

er
Review №25

Very friendly and reasonable prices.

Ta
Review №26

I was visiting from Southern CA, staying in Squaw Valley and I had car trouble on my way to Reno. I stopped at Ward & Sons Automotive and they were as nice and as friendly as can be. They helped me get back on the road and didnt take advantage of me being an out-of-towner. I definitely recommend you go there if you need automotive help.

De
Review №27

With a vehicle that has well over 200,000 miles, and new to town, Im happy to find a mechanic who can keep it going without charging me for a new car in the process. Ward and Sons is an honest business, with very friendly and helpful people. They fit my repair in as soon as they could, and recommended combining two repairs to save on labor. My son recommended them to me, as he had good experience as well.

Br
Review №28

Dave Ward and his crew have always done an outstanding job with my familys two cars. They are honest and treat us well. They do great work, and we will keep going there for our auto services for years to come.

Co
Review №29

Honest, fair, friendly. Always looking out for the good of your vehicle & your budget long-term. Very helpful parsing out out the difference between critical repairs & maintenance that can be deferred. Just the best.

Ca
Review №30

They may be the last honest mechanics. In a sea of garbage automotive repair shops, this place will get it done right and they will help you find the cheapest repair possible. Customer loyalty/reputation is more important to them than making a dishonest dollar.

Ch
Review №31

Yeah. Theyre good. No nonsense. Fast.

Jo
Review №32

Very nice people! Although my repair was out of their scope they were super helpful.

Ro
Review №33

Awesome local mechanic shop! They gave me honest advice and were quick. They had a variety of cars in for service and were taking in lots of Subarus. Solid gem of people and a business in Truckee.

tr
Review №34

These guys are awesome! They do great work.

Ch
Review №35

Ward & Sons Automotive has provided the best customer service and experience in the Tahoe/Truckee area for years. They are honest, accurate and fair from detection to completion!

J
Review №36

They werent very helpful but i think they tried

PJ
Review №37

They lost a piece of my engine!!!! Alternator went out and I had to get a tow from alpine. The tow guy recommended these hacks. When we arrived they almost refused to take it because it was a Lexus and probably an out of towner after the tow guy took ten minutes to convince them Im a local, they overcharged me by 40 bucks over what quality automotive quoted. Four weeks later I pull up the hood and these clowns never put back on the engine cover. When I went back, they couldnt find it and had to get one from a junkyard to replace it. When I confronted the kid mechanic that did the work, his response was its just a piece of plastic, bruh. Then when they got the used replacement, Instead of ordering the bolts they lost, they installed it with washers and ace hardware hex head lag screws!!!! This place does half ass work and their customer service is even worse. Who knows how many things they have scabbed back together from the mistakes they make. Never again. Skip the headache. Go anywhere but here.

Ia
Review №38

Super neat. Ward saved my skin when my subie left me stranded yet again. Went above and beyond on my first visit.

B.
Review №39

Been taking my car in regularly for repair and checkupsSuper great place, very frendly/honest people and incredibly incredibly helpful!Ill never take my car anywhere else100% recommend!

Ry
Review №40

The best.

J
Review №41

They were busy so it took a while, but it was a good value and I believe you can trust them...

Jo
Review №42

These are the guys (and gals). Trustworthy, honest and fair, and especially good with Subarus.

Ma
Review №43

Helpful and very reliable

Be
Review №44

Very knowledgeable staff

Wa
Review №45

Always amazing!

Ke
Review №46

My favorite shop in town!

Al
Review №47

Friendly, efficient service.

mi
Review №48

Best around

Me
Review №49

A++++++

Information
1 Photos
49 Comments
4.8 Rating
  • Address:10296 Old Brockway Rd, Truckee, CA 96161, United States
  • Phone:+1 530-550-7827
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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