user
Boost Mobile
35 W Main St, Vernon, CT 06066, United States
Appearance
Boost Mobile
Comments
Bo
Review №1

Friendly professional service and quality cell phones and service plan options. I will go there again.

Se
Review №2

Awesome service I love boost Rockville ct office is the best thats why Im a customer

Cr
Review №3

I have had my boost service for 11 years now. Nabila has been there from the start. She is straight forward and help full. Ever time I have a problem she always figures it out. I continue to go to her thanks for good service.

Ca
Review №4

Hi I just upgraded to lg k22 its a great phone. Nabila helped me get everything setup on my phone. 🙂

Ma
Review №5

Hi my name is Douglas George very sufficient for me for the last 10 year. Boost Mobile has saved me time and money. Amazing customer service I always enjoy coming to see Nabila here in Rockville.😊😊😊😊😊

ja
Review №6

Nabila has always been polite, helpfull and professional, I highly recommend boast moble.

Ke
Review №7

I have been coming here for 10 years. Nabila always provides great customer service here at Rockville. Very nice 👌

Sh
Review №8

I got the Samsung A21 for a great price at this location. Very helpful

Le
Review №9

When I have any questions I come to see nabila. She is very helpful and knowledgeable.

mu
Review №10

New look Remodeled Store.Very nice and clean .easy to shopEXCELLENT Customer Service

Co
Review №11

I just got k51 boost mobile store in Rockville. Great customer service nabila helped with any questions I had. 😊😊😊

Jo
Review №12

Very helpful 👌 ☺ I got the Samsung A21 for great 👍 price 👍

Ry
Review №13

I was there with my mom today for switching the new phones as part of Boost Wireless.While I was at Boost Wireless, we have so many brand new phones to choose from includes LG, Samsung and other brands of cell phones for Boost Wireless.Also, we have cell phone assortments includes the phone cases, screen cleaners, and other cell phone assortments for your new cell phone.Staff is always very nice and very helpful whose rights for switching and getting the new phones and brand new cell phone cases.Also, I got an brand new cell phone which is known as LG Tribute Dynasty for me and my brother. My mom got an brand new cell phone which is known as Samsung.The interior looks great, the parking looks really good, prices are very nice, and the items are perfect for my cell phone needs especially with my family.This place is always closer from my house because of an very easy convenience and its definitely awesome.Boost Wireless of Vernon-Rockville is Very Recommended for me and my family.

Ro
Review №14

I am very happy getting A11. Customer service was Great.

Mi
Review №15

Nabila always is fantastic. Anytime over ever had a problem with my phone or service, she knows what to do to fix it

Da
Review №16

I just started the Ebb program

Mu
Review №17

Always great deals and new phones every time

Mi
Review №18

I thought the customer service was great here! She took her time to fix some settings on my phone and transferred pics and contacts from my old phone. I will go back here again.

De
Review №19

Very convenient to me. Great when you have to pay your phone bill quickly.

Ad
Review №20

I do not suggest going to this place they dont do any deals with anybody thats with their own company Ive been with them for three years and they wont help me with anything at all but theyre willing to switch somebody over and give them an iPhone 7 for 50 bucks and I dont have any products available for consumers with any deals when you walk in they want full price for everything the moment you walked through the door

Ly
Review №21

Milady in here is so nice shes always helpful to me I love her to death whenever I walk my phone she helps me unlock it if I need a new one shes there if I have any kind of issues shes always there and extremely helpful I would recommend this place to anybody and the prices are really good too

C
Review №22

FREE PHONES ALL THE TIME! I LOVE MY FREE ZTE MAX XL PHABLET PHONE! I drive from East Hartford even though theres closer because the employee that works there is friendly. Shes been there forever. Also its a bigger then the other Boost stores. 5 🌟 🌟 🌟 🌟 🌟 stars

Jo
Review №23

Went to get help with my LG Tribute. Store Employee Nabila was GREAT! Knowledgeable and courteous, she put extra effort into answering all my questions. I highly recommend their store.

Er
Review №24

The customer service was good and the 2 ladies helping me were nice

Fi
Review №25

Lousy customer service they should be ashamed how they treat there customers very poor experience will never go to that location .. Buyer beware ALSO THEY GIVE NO MONEY BACK EXCHANGES ONLY

Ca
Review №26

On Friday i stopped in to switch from Total Wireless to Boost Mobile. I had two phones to port and Niabla or however you spell her name suggested since i was going to add a hotspot to get a phone and use it as a hotspot since i would get 20gb of data instead of 10gb. I agreed that made sense so i went with the 3 for 100$ promotion and had really good hopes for Boost aka Sprint network. Spent $300 on service and phones and activation. Went home and had zero service, we went to the campground where the 3rd phone would be used as a hotspot for our roku tv and had zero service.. On saturday night we went up to Maine and had very to no signal all the way there and couldnt listen to spotify. On sunday i contacted Boost mobile to tell them my experiences of the service and told them i was at Metro PCS to switch and needed account info and was provided. I also asked after i switch whats the process to get a refund, i was told to bring them to where i purchased them since Boost has a 7 day refund policy. Next day took all 3 phones down there and was intially told i couldnt return them since i ported 2 of the numbers to Metro PCS, everything i said she tried to talk over me and come off like i didnt know what i was talking about. . I explained what Boost told me and got a runaround for a while until she called the owner of the Authorized dealer and they refunded me the phone cost and i lost out on $150 from activation and service. She kept telling me that they dont know what they are going to do with the phones since they are not linked to an account...i dont care what you do with them, uae them as paper weight. I had high hopes but was let down by Boost Mobile and the dealer. I now have Metro PCS and have LTE everywhere including my home and campground and saved up front cost and monthly too. I give vernon location a 2 star since she was polite and helpful when buying the phone but giving me a hassal when i tried to refund them. I give Boost as a whole 1 🌟 for network sucking so bad. Do yourself a favor check out Metro Pcs (T-Mobile Network) that will be offically purchasing Sprint by early 2019. Note she will tell you Tmobil uses the same towers and network already but the deal isnt offical until 2019 and Tmobile will have tk change frequencys from sprint towers to tmobile aince devices are bit compatible.

Ja
Review №27

EXCELLENT CUSTOMER SERVICE .VERY GOOD PRICES AND AND GOOD SELECTION OF PHONES

Mi
Review №28

I switched from Verizon and got a great deal here. Nabila helped me do the switching over.

Br
Review №29

Never have what I want

Le
Review №30

Great service and great plans. Unlimited plan

Em
Review №31

Nabila is very helpful whenever I come to see her with any questions at boost mobile store in Rockville !!!!!!

co
Review №32

I love coming to see nabila she is very helpful with any questions I have. Boost Mobile ❤Rockville❤

ja
Review №33

Nabila is a wonderful customer service rep in Rockville ct!!

na
Review №34

Not good service. The women who worked there had a hard time telling me about the service. She gave me a brochure to read. I couldnt understand what she was saying. I asked to speak with the manager, but she didnt know when he would be in. She said he comes and goes and doesnt have a regular office hours.

Da
Review №35

Every time I have questions on my phone I come see Nabila and she makes extra effort to help me. !!!!!Boost Mobile in Rockville!!!!!!

Na
Review №36

Has great customer service

br
Review №37

Very friendly didnt have much for my phone though

Pe
Review №38

Nabila is awesome!

Je
Review №39

Awesome service

Ka
Review №40

Great customer service

Ja
Review №41

Not very helpful

ki
Review №42

Very helpful

Ma
Review №43

Very helpful

MI
Review №44

I bought this iphone, I bought an LG and they gave me a big discount. And the woman who attended me is very kind, I dont speak much English and she helped me

Information
28 Photos
44 Comments
4.2 Rating
  • Address:35 W Main St, Vernon, CT 06066, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000pM0YyAAK
  • Phone:+1 860-875-1180
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–3PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations