Mike was awesome. I recommend JD byrider. If I could give 10 stars I would.

These people are AWESOME!! This is my 3rd vehicle purchased through them and they have taken care of me through it all! Through the pandemic and all the hard times! Melissa, Wayne, Amy, and Krystal have been with me and taking care of everything making buying the vehicle that much less stressful! And not to mention the service manager Juan makes sure his vehicles stay on the road regardless of the circumstances !! They all deserve more then I can give them but if you want a good reliable car at a dealership that treats you like family then go to Byrider !! I highly recommend ! ❤️❤️

Honestly my husband and I were taken care of very well. Melissa Wright was amazingly helpful and super sweet. We are super happy with the deal we got and the car we got. I highly recommend using Byrider of Waco, ALWAYS ask for Melissa.

Michael Rosas showed awesome customer serve he was very up front about everything and made sure all of my questions were answered! Thank you so much for your help

I had a pleasant experience. Melissa helped us out and she was great. A Pleasure to be around and good at her job. She was helpful in getting us into a vehicle right away same day. She worked with us. I would Definitely recommend her to Anyone.Update: After getting the vehicle I began having problems with the ac. Didnt seem like much of a big deal. I have taken it to their mechanic shop more than 3xs since getting it. Each time Im told make an appt. But each time I try and schedule one the woman answering the phone refuses to write one down. She says just bring it in. Each time we have has to wait about a week. I have had the car going on 3months and its been in their shop for at least 1of those months. The pictures are from the most recent time which was a week or 2 ago. Ac again, I have it for a day, works fine, next day this piece is hanging from the vehicle from the ac unit. The people in the office dont take time to help you once they sell you the car. Its now your problem. They definitely take out the payment every time on time. Thats about it. As for me being pleased, they destroyed that feeling the first week. They did Not give my sister the 100 for the referral. Lied about that. Thats how I feel and thats my experience. Since my last review got so many hits, hopefully this one will to.

Melissa and Wayne are two of the greatest car sales man and woman I have ever meet. They were calm, friendly, funny and patient through the whole process. Every question I asked they had an answer for and every concern they looked into. I love my new car and I love working with Melissa and Wayne. Thanks guys I love you guys I will be back.

They are always friendly and fast,still need to get my air bag checked the light is still on,but they do a good job!

Michael Rosas was helpful and very knowledgeable about their program... My husband and I got approved when everywhere denied us... Very easy process... DONT COME HERE...!!! I literally had my vehicle for three weeks and 9 days it had been taken in for AC problem....Problem still isnt fixed, cant take it to anyone else... would give 0 stars but it wont let me

The process was fast & easy. Melissa was so awesome. She is very professional & very good at her job. They are very affordable & work with you. I’m very happy that I choose Byrider

The best car sales person in America, Melissa Wright. She got me into something NICE. With no judgment!!!! Come visit. Great company to get a car.

This my new family. Everyone was so helpful. And my boy Micheal Rosas is the best. Yall go get u a car

Great experience.Melissa Wright helped me find an affordable car and get in it the same day. Awesome service and amazing offers.

Not fond of writing reviews but if it wasn’t for my job pushing me to write this I wouldn’t.I had to rate them so low for the buyers after me. They are a friendly service and will try their best to get you in a car, but you may a multiple problems with it. Drove my car off the lot 3 days later it started to shake when idle, ran a diagnostic test myself took it to their service didn’t fix the problem just worked around it. It seemed to have been fixed, but a week later I’m back in the shop again, the lady working in service specifically told me she, ”didn’t know why they put the car out when it’s messed up like this” ..I work in Austin so the commute is scary when you don’t know if your going to make it and for me to be making that trip my warranty is getting crushed by those miles .I’ve only had this vehicle for not even 2 months and I’ve already had to to take it to them 3 times and I’m on time with my payments .All in all subpar service with lackadaisical repair methods .

Came here as a first time buyer with no co-signer or credit and Melissa helped me out tremendously. Great help and good people overall. Would definitely recommend this place for first time buyers!!

Melissa was great. She was very helpful and friendly. Great customer service. They are willing to help you which is great 👍🏽. This was the best decision I made when it comes to a car 🤞🏽

I never had an issue within the office or Sales Reps because they are awesome. The main problem I have is with the service center. Getting an oil change or repairs is difficult. I have taken my car to them more than once and still same issue with my tire sensor and electrical wiring issues and feels like the transmission slips which causes my headlights to cut off for no reason when driving. I was told the sensors are not covers by warranty and more than likely the electrical issues won’t be either. Also my AC runs terrible. I can have it on full blast then outta no where is slowly blows slower and slower as tho it’s turning off. It’s a nice looking car but a lemon at this point. I’ve had problems since I got the car and only a year in at this point with little or no assistance.I’m almost afraid to drive it out of fear of an accident or ticket. I’ve dealt with it only because I know taking it to the service center will only result in my car being held for at least a week only to get it back with the same issue. I want a new car but can’t because so much is owed on this one. Appointments are so hard to get and oil change hours are only 8am-9:30am which seems to change every time I go there. So I basically have a warranty I can’t use being that my work hrs is 8am-5 M-F and the service center is not open on weekends. By the time I get there the warranty would be expired and basically no help even though I am on autopay and haven’t missed a payment.

Melissa was absolutely great!! she helped me understand everything i needed to know, made sure we were well taken care of, and made the car buying process very easy. would highly recommend J.D. Byrider to anyone who needs to get in a car at a good price!

Make sure when you come in, ask for Melissa! She is amazing at what she does, she has a great attitude and personality. She will always make sure that you understand what you are doing! Thanks to her for all of her help in my new vehicle endeavors!

Just got to J d Byrider in the rain Melisa, Mike, Wayne and. Brian hooked me up and we are driving out of here in a vehicle. They are courteous, effective, efficient and professional in each and every way. So if you guys are in need of a vehicle stop by and see these guys, I promise all your transportation needs will be met.

Thank you Micheal from Waco Byrider he showed love I will send everyone I knw tht wants a car to you guys once again thank u Micheal and I love my car

Melissa was amazing! Process was super fast! Definitely recommend coming here for you first car. Very flexible and great way to build your credit!

Melissa was amazing... Due to an outstanding appointment Wayne was able to get us started and the whole team worked hard to get us in and out in time for our other appointment! Awesome job guys!!!

I had a excellent experience the staff was amazing Melissa Wright went above and beyond to help get in me in the car I wanted!!! Thank you Byrider for the ultimate car buying experience

Melissa was great they worked with me and the process was awesome. Love my car!

This place is awesome y’all should come see Melissa she will get you into a car fast

Update... General Manager Krystal called and spoke to my about my situation. She was very understanding and we are getting to the bottom of my car issues. Her customer service is excellent. Thank you for getting back to me so quickly.Customer service is horrible. I have had to bring this car up to them every 3 to 4 months to get it fixed. And in most of those occasions it was for the same problem. When I asked about trading it for something different they told me that they don’t do that. I asked to speak to the general manager and she refused to speak to me and sent one of her salesmen to talk to me. I just got this car out of the shop last week and just a week later I’m having to take it back in. I still have about a year and a half left on this vehicle and my patience is wearing thin.

They are great here! Loved the employee that helped us thank you Melissa Wright! If your looking for a car come to jdbyrider and see melissa! Great looking cars with a great price along with a 3 year warranty and $10 oil changes for customers! Thanks yall!

I had a great experience with Bryder. Melissa, Michael, Wendy and Wayne were all welcoming, polite and thorough every step of the way from the pretext information through the sale. Thank you All for your help.

Great place to buy a car they offer so much I got into what I really wanted Melissa was very nice getting all my information but Mike was great as well hes a quick talker that one but I love my new car I would highly recommend you go see Mike today he can get you in what you want !

Melissa helped me through all of the steps of finding a car before I ever even came into the office. Once I got here she had all paperwork ready and it took no time at all to get through my references and find a car that was right for me!! This was THE EASIEST way to buy a car. 🚗 💨

My first car buying experience was made so easy thanks to Melissa. She worked with me to the very end and made sure that I was happy. I would recommend this to anyone no matter credit history. Thank you so much!

They are awesome in every area,they really helped me get into a nice car.thank yall bunches

Melissa is a very good save in she have a angel smile that will my u feel happen. In Melissa is a will good help with u. And again Melissa thank u

I’ve never bought a car from any other car lot. J.D. Byrider has taken care of me and my needs when it comes to keeping me on the road. They’ve seen me at my best and never treated me differently at my worst. When a financial struggle comes about they always take care of me . Juan from automotive is literally a god send . An angel. Every time I come up there complaining about my car he makes sure it gets fixed in a timely matter and he always has a smile on his face! I can’t thank him enough . I owe them my life ! Thank you for such a great first time car buying experience !!

Micheal made my car buying experience a breeze! Thank you so much!

Never thought I would get financed let alone like a used car salesmen! Wayne was amazing kept me informed more than any salesman ever has! Amazing guy even though he does like mustangs ;) loved how easy and fast this went! Still in awe and shock! Thank you Wayne Dysinger! Totally painless!! Go see that man!

Y’all come see Melissa Wright up here at Byrider Waco it was fast, easy, and I’m leaving with no regrets no 2nd thoughts💛

Wayne helped my friend so easily!! He picked out the car he wanted under 4 years to pay off. An amazing Lincoln MKZ, payments under $400 a month. Wayne is amazing!!!

Thanks to Melissa for getting me into my first car today! You’re awesome girl

Melissa was helpful and made the car buying process easy.

I had the most amazing experience at Byryder today with my son. He bought 2012 civic that was nice, clean, and runs good with not to many miles. But Melissa Wright the agent who helped with the incredible assistance from Wayne. Melissa made the both of us feel like part of the family even B4 being a part of the Byryder family. Thanks u guys for making my son first car experience Tony the Tiger GGRREEAATT!!!!!!!!

Melissa and Wayne are very awsome. I would recommend anyone thats looking for a vehicle go see Melissa and Wayne. No hassle. Friendly and funny. Thank you!!

Came here looking for a SUV and Melissa helped us. She was very honest and got us into what we wanted. Had fun shopping with you!!!!

Melissa Wright was very kinda and helpul ! I appreciate her going out of her way to get me into a vehicle !

Great staff who are also friendly! Melissa is the truth! She went above and beyond and truly made my experience special!

Melissa helped me get in the car I wanted fast and easy with low down payment. Will tell others about this place 😁

My experience was great! Melissa helped me in a timely manner and was very polite and professional. She helped me get out of my old car and into a newer car!

Wayne is awesome. Very helpful even after I bought the car...

The people at byrider were very helpful with my bad credit . Thank to all they did a great job

I just bought a car here! Wayne was AMAZING and got me into a great vehicle with very low payments! I couldn’t be more thankful for this company!

Melissa helped me get into a GREAT car today . She was nice, friendly and very helpful.

She’s has been most helpful nice person good business lady Melissa was so sweet will do business wit her any day

Michael at Waco Byrider was great. He explained the process of getting the car. He made me feel welcomed and excited about driving off in my new car! Michael has outstanding customer service and was able to get me in and out in no time. He was able to get me approved with a $500 down payment and was able to get me cheap payments on my car. Since then I have not ran into any problems and I refer you to go to Michael he will get you hooked up !!!

She was a very generous person so nice and full of life did a excellent job 👏 thank you for putting me in a new vehicle 😊

Wayne is the go to person. Not only did he make me feel comfortable with the buy but he showed me options, looked for the car I wanted, and walked me through all of it that was confusing me. I’m walking out with my new car the same day I came it highly recommended them.

Great Experience 10 out of 10.

Mike was very Helpful,very speedy, and respectful Salesperson Would recommended anybody.Also I’m in love love with my new vehicle Good condition they didn’t offer me anything broken.

Great service, fast, easy, painless process. Wayne helped me get into the truck I wanted. Thanks so much Ill be coming back in the future for my next purchase!

This is honestly the best place to go in the Waco area. Melissa was such a sweetheart and very funny. They are so helpful and attentive to your needs. They will work with just about anything. Im a 3 time robbery felon who just did 5 years in prison. I got out with no credit or anything and they worked all around that and I drove off the lot with an amazing 2009! That same day. Just took a couple of hours. Definitely recommend them over ANYBODY

I loved the quick and efficient service I received from Michael. I was very satisfied and would highly recommend JD Byriders to first time buyers or anyone looking for a car.

Melissa was wonderful, excellent service very helpful... if you need a car I highly recommend going to see her

Melissa was a wonderful person she help me get into another car and this will be my 3 car with JD Byrider so if u need a car come to them

Melissa is the best. She worked so hard and never gave up and our credit and being self employed was not a problem. Will be back but go in and ask for melissa and u wont be disappointed. We love u melissa thanks so much byrider family

Melissa was awesome !! She did everything she could to get us into a car. I would recommend anyone to come to Byrider.

Melissa was an excellent salesperson. Great presentation and personality. Come see her if you need a vehicle.

I loved melissa, great customer service they get you in and out .

They got me in a car so fast people were great thanks mark and wayne

Im buying a car for the first time in my life by myself. Ive always had someone else actually doing the paperwork work for me I just get the car. Wayne and Melissa as well as the rest of the staff have made my experience as stress free as possible.

O my God Melissa Wright sale associate,Was very kind and nice,First appearance was awesome,She make sure that I had a very good understanding in the payments, my schedules breakdown payments,She was even willing to share her food with me as well as something to drink.

Melissa and Michael helped me get into a vehicle quick and with low payments. Thank you Byrider of waco

Terrible place to get a vehicle. I didnt get to pick out what I wanted and they had only one vehicle I could purchase. As soon as I left the car lot I had 2 flat tires on i 35 . Had to pay for 24 hours tire service. They never refunded me my money,, if you are 3 days late they pick up your vehicle immediately!!!! There are better car lots that will work with you and have a better selection of cars to choose from..

Miss Melissa was wonderful !!!! She got me approved with an affordable down payment and a nice ride . She stayed in contact with me until I was rolling . She never gave up and she made everything I asked happen . If I could give her and the BYRIDER family 10 starts I would. Thank you all ❤️

Mrs Melissa Was very good I understand everything she was saying and had the best experience ever with her thanks

Curtis called mike and he told him to come in and mike went right to work and now i got a car Thanks mike so if anybody need a car come see Mike

Me and my husband went to byrider with not the best credit and a lower down payment. Melissa went above and beyond to get using a car today! She was friendly and personable! By far the best customer service Ive received. If you need a car, go see melissa at JD byrider!

Wayne .. was the best car sales .thereHe work with me and did a great job with me I walked with car today ..Thank u for all your help....

Go see Wayne and byrider he will get you rolling he is a great salesman thank you Wayne so much

Amazing service. Attentative. Played well with my 2 yr old daughter and Melissa had no issues leading us to the right answer and overall to a vehicle suited for our needs as a family. Would definitely buy another car from by rider bc of her

Wayne was great got me in and approved ..great service felt like family

Melissa wright was very helpful she helped us get quick straight in straight out directly telling us what all we needed to leave with a car today everybody else was very helpful as well they were all willing to help us out

Melissa and Wayne were GREAT. Melissa helped get us started and Wayne sealed the deal for my parents. Thank you guys!!!

My experience with byrider was very good Mr Wayne in sale was so very helpful with all my needs I really enjoy my experience with you guys thank you for your help

Melissa was fantastic! Very helpful!

Melissa was very good explained everything really well with all details.

Thank you for the help you were awesome Melissa and you went above and beyond

Melissa the sales lady was so sweet and nice and I would like to thank her and also thank her for putting me in the car I wanted

Melissa was spot on with everything! She came in on her day off to make sure my family had a vehicle. She made me feel very comfortable with the whole process,I was treated as family! The whole Byrider Staff was very knowledgeable & customer service was awesome, great experience!

Melissa and Bryan were so helpful and got us into what we need. They explained everything we asked about were jus all around help.!! I’m so happy with my new vehicle!! Thank you guys

Ms. Melissa, Ms. Crystal and Mr. Wayne were absolutely amazing and extremely helpful! They helped me get into the car I want and helped with very reasonable monthly payments!

I have had my car in for service multiple times. I picked it back up 2 weeks ago for having an issue with the motor and was told there is nothing wrong with it. And yesterday the check engine light comes on and stays on. But yet nobody believes me when I have stated several times there’s an issue. The motor was replaced and driven less that 3k miles light comes on take it in. We can’t duplicate and there’s nothing wrong. Guess what 2 weeks later from picking it up the same thing. There is an ISSUE!!! Not only is there an issue. The technicians leave the car covered in oil inside and out. I’ve had a whole handprint that was visible on the outside of the car nowhere near the engine compartment. Service will never call you back. You have to call them for status of repairs.

DONT EVER GO THERE ALL THEY CARE ABOUT IT THEY MONEY THEY DONT CARE ABOUT THE ANYTHING ELSE

Melissa is awesome and got me into a car without issues!!!

Good place if you have no credit. They no good when it comes to working on your car. They lie and charge to much. Dont get your car serviced here.

Wayne Dysinger thanks for all your time and help the service was great

Melissa was very helpful to help me get in a vehicle... my situation was very unexpected and I needed a vehicle... they work with me on my down payment... and got me in a vehicle the same day....👍🏾

Go see Wayne @ Waco J.D he was VERY polite, quick, and assuring !

Melissa was very nice great customer service and helped me get back on the road!

Wayde was very nice and helpful through out the whole time I was here

Thank you Wayne for helping us get our Kia Soul.

Very helpful and great customer service!!!