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Verizon Authorized Retailer — Cellular Sales
507 US-77 Unit 1100, Waxahachie, TX 75165, United States
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Verizon Authorized Retailer — Cellular Sales

Comments
Me
Review №1

Paul Reyes provided me with excellent customer service, he went above & beyond to make sure I was completely satisfied. He was very thorough and answered all my questions in detail. I will continue to be a Verizon customer because of employees like him.

Ca
Review №2

Ray was phenomenal. He was patient care giving professional and accurate. Great service too. If you need anything see Ray.

st
Review №3

Chase Ross was awesome! He was a huge help very personable, and really cares about the customer.

Te
Review №4

We had the most awesome experience as well as the upmost professional service with Rey Hernandez during our recent Verizon iPhone upgrade at the WAXAHACHIE store location. He took time to explain and answer every question we had and offered even more advise and ways to use our iPhones! So personable! Please stop by and ask for Rey if you should want a very pleasant experience in your next purchase or upgrade!!!

Dw
Review №5

Chase Ross Great service! Highly recommend Chase. Ill be back

Pr
Review №6

Rey Hernandez helped my wife and I with our new Iphones. He spent around 3 hrs tranfering data, explaning the new phones, swapping data on several Ipads, and finding the best plans for our account. His manners and politeness were A++. I would recommend going to him at the Waxahachie location.

An
Review №7

Chase Ross is very informative and friendly and patient with all questions asked. Overall great experience! 10/10 recommend.

Gl
Review №8

Chase Ross was very nice and work with both of us.Thank you so much for all the help and information.

Su
Review №9

Even though it still cost more than I wanted, Adan was helpful and efficient getting my phone switch done.

El
Review №10

Sean Patterson is a wonderful technician. He helped me from throwing my cell phone down the toilet. The screen wouldn’t react to any touch, Siri couldn’t help so I gave up trying & Sean was the genius who fixed the issue. Thank you so much.

Ch
Review №11

Today we had Chase Ross as I feel special day very professional did one heck of a job explained everything

Me
Review №12

Helpful, informative, and so accommodating. Definitely will use them for all cell services in the future.

Ry
Review №13

Chase Ross did an amazing job for me, and I would highly recommend him for any of your phone needs!

De
Review №14

Marty is an absolute angel. My husband lost his phone, she suspended service but went 100 steps forward by going to google device search and found the phone and gave us location of phone. Our friend picked it by mistake. Thank you Lord for Marty and verizon in waxahachie. Marty was so patient in helping us and is an incredible young lady.

Ga
Review №15

This was a great experience fast friendly service Great to deal with would deal with him again Adan was Awesome

Pa
Review №16

SEAN Patterson is very helpful. Great customer service. Very knowledgeable. Deserves a five star review.

Ri
Review №17

Sean Patterson did a great job. In and out with a painless transaction. Will definitely see again.

As
Review №18

Desmond was super quick and helpful. I’d definitely recommend his services!

Ca
Review №19

Adan was very helpful and was able to help us with everything we needed.

St
Review №20

Sean Patterson is great at helping me out with my job. Definitely excited about my new phone. Painless!

Ja
Review №21

Sean Patterson helped us get new phones and get a really good promotion. Ask for Sean when you go. You will not regret it.

Ge
Review №22

Had a great experience with Alicia Rojas as my sales rep. She convinced me to switch from Android to iPhone and taught me everything I need to know. She definitely is a very knowledgeable sales person.

Bi
Review №23

Sean Patterson makes me very happy. He took the time to go over multiple concerns. I will see him again.

ma
Review №24

Sean Patterson is has Excellent service. Took time to explain everything. Would recommend.

Ch
Review №25

Sean Patterson fixed all the stuff I needed to fix. Sean was helpful. Were good.

Rh
Review №26

Ray made the experience so easy gave us the best deal possible!

Jo
Review №27

Sean Patterson is very helpful and well informed. He totally helped us get new phones for our business account. He was patient and answered all our questions!

Me
Review №28

Sean Patterson did such an amazing job on connecting my new phone from the other one, and fixing our situation with my dad’s tablet! Thank you! :)

Ru
Review №29

Good customer service. Thanks Adan

Ra
Review №30

Sean Patterson is good. What else can I say..Im happy..Im satisfied. He is good. Thanks Sean.

As
Review №31

Sean Patterson has great customer service. He made sure to tend to all my needs.

Do
Review №32

Sean Patterson was very helpful. The trip was quick and easy and I received excellent support.

Ju
Review №33

Sean Patterson is awesome we purchase a phone out and he made sure. we were satisfied when we left

Ra
Review №34

Yes yes yes... Hands down the best service. I love Verizon and its staff.

Ke
Review №35

Adan Faustino did a great job.. took great care and helped me out

De
Review №36

Sean Patterson was a great help with my new phone. If you need anything go see him. At 507 us highway 77 unit 1100 waxahachie tx 75165. He will be glad to help you.

Je
Review №37

Sean Patterson is was the best service tech that Ive dealed with in a long time. Verizon tech support line is junk, 3 times couldnt get anyone in the line. Thanks bud!

Mi
Review №38

Adan was great in helping us with new phones and updating plan.

El
Review №39

Sean Patterson attended to our questions he is very informative on products I was trying to call other stores with my questions and to no avail walk ins are very welcomed in this particular store which is amazing not having to deal with the automated phone rep!! Sean was very kind and absolutely helpful thank you! The other stores need to get it together this store is definitely working to help us customers

Je
Review №40

I think that I would have lost my mind if Sean Patterson hadn’t helped me!!! I had four phones and two iPads, and fourteen million passwords and Sean just worked with all of us and spent a lot of time making everything perfect. He was so friendly, nice, made light of the stress as we tried to conjure up passwords. He put our glass on the phones and helped us with the cases, he even let me mom pick out her favorite pop socket from a pile of glittery choices. Sean made all of it better, really, and patience beyond reproach. This is why I have always come to Cellular Sales of Waxahachie, for years!

Ka
Review №41

Sean Patterson has good service, he is knowledgeable and good to work with. Very happy.

Je
Review №42

Sean Patterson was very quick and informative when I went in to switch my phones on my Verizon plan. I left with what I needed and was very pleased with the service.

Ka
Review №43

Rey was very helpful. Patient with me. Great experience.

Th
Review №44

Sean Patterson is a very knowledgeable sales person. I would recommend him to my family and friends.

An
Review №45

Alicia Rojas was a great sales rep, very patient with my husband and I. Thanks to her we had a wonderful experience.

Ha
Review №46

Sean Patterson is really through and made sure everything was taken care of. Great experience!

Ti
Review №47

Adan Faustino great service and great personality guy need a raise if you ask me

Da
Review №48

Johny was awesome. Recovered all data from broken phone and transferred to new phone. Very courteous and professional.

ni
Review №49

This store always has excellent customer service. The network needs to do something. It is like they have AT&T running things for them now.

Jo
Review №50

Sean Patterson is great with customer service. Also very informative when it comes to helping customers needs.

Ca
Review №51

Sean Patterson did an excellent job. He got my WiFi device hooked up and ready to go.

CL
Review №52

My experience at this Verizon Store was perfect. It mattered to me that our sales rep, Sean Patterson, took the necessary time to gather and to order all the products we bought. Excellent job!

Kr
Review №53

This location has caused us multiple issues and Verizon has been zero help to resolve them. We have basically had to pay two bills over $500 because the staff couldn’t get the promotions done correctly and corporate had to redo them but resulted in the “credit” being charged back when we’re supposed to get a larger one. I fully regret coming back to Verizon after all this.

Da
Review №54

Super knowledgeable, super helpful, super friendly. Highly recommend.

Ge
Review №55

Rey was really easy and super cool and chill

Ja
Review №56

Miss jana (I know- same name...odd!) was simply amazing! She broke everything down on paper showing us how we can save money on our plan, as well as new phones! She knew so many details... Answered all our questions, and even told us about our bill and why it would be a little higher the first month. She even. Told us if there were ANY issues to contact her IMMEDIATELY so she could resolve with acct mgr. Showed us every detail of our new phones, and even a few tricks that were pretty impressive. This gal TRULY KNOWS HER STUFF! To top it off, shes very funny, witty, and engaging. Highly recommend this store and jana by FAR above anyone else!!

Tr
Review №57

Omg Sean was Terrific! Very helpful, knowledgeable and efficient!! He was awesome, patient and sold me!!

Ch
Review №58

Sean Patterson is excellent! Very helpful and took the time to explain everything! Highly recommended!

Re
Review №59

Sean Patterson is is great help. He helped me figure out my phone and got me off to a GREAT DAY!

Ry
Review №60

TJ at this location was great and very helpful throughout the process of upgrading my phone.

Sp
Review №61

Sean Patterson was working with me. Great guy, helped me out a ton. If you need someone to help you ask for him overall the store is a good place they have a good selection and its usually pretty quick.

Lo
Review №62

Adan helped us with everything from phones to service. He is very knowledgeable and patient. My husband and I really appreciate good customer service and Adan is top of the line!

Ju
Review №63

Adan did a Great job. Highly recommend

To
Review №64

Had an awesome helper at the Verizon in waxahachie. Got all phones and our ESPN combo set up done. Johny is now my go to person for my future needs.

Ch
Review №65

Brittany was terrific! She was friendly and professional. She helped me upgrade my plan while keeping me in my budget and on my time schedule. Thank you Brittany for all your help this afternoon. I appreciate you.

ka
Review №66

Sean Patterson is fantastic! He really went out of his way to help me!

Do
Review №67

Adan Faustino was super at setting up my new phone and walking me through the whole process while hooking me up with all the available discounts. Extremely pleased.Sean Patterson was a huge help in downloading contacts. Great service.

Mi
Review №68

Sean Patterson is welcoming, detailed in his explanations and l would recommend him to my friends.

Te
Review №69

It was a great experience, Alicia was great to work with and very personable, and patient with me. Very pleasant.

Do
Review №70

Alicia Rojas helped me upgrade my husbands phone, she was nice and professional and I would definitely come and see her again! Thanks for everything

Mi
Review №71

Sean patterson is very informative and knows what he is doing, good service!!

Na
Review №72

Sean Patterson is very polite, respectful, and very helpful. I appreciate his help.

Ed
Review №73

Just got a new phone today with Rachel!! She helped out tremendously and helped me find thr perfect phone for my needs!! Highly recommend her and the rest of the team! Amazing! Thank you Rachel!

Je
Review №74

I would like to acknowledge service from Sean Patterson at the Waxahachie Texas store. I came in last night right before closing and he patiently worked with me so I could receive an important phone call from my son because the ring tone was not working. He was able to get it to work. Then this afternoon he helped me with a question I had about my bill.

Ma
Review №75

Sean Patterson is one of the best workers I’ve talked with. He was patient and polite with me.

Te
Review №76

Adam was amazing. Very helpful in getting me switched over and the best deals on my phone and accessories. Answered all my questions and let me know he is available anytime I need assistance.

Tr
Review №77

Sean Patterson he was very helpful in all angles. Very helpfull.

Ju
Review №78

Sean Patterson is professional. He helped me figure out my phone and answered my questions. Highly recommend!

Fe
Review №79

Kevin did amazing. Helped us pick a phone out one day. And then scheduled us appt to get it hooked up. Hes prompt. And loves his job!

ha
Review №80

Sean Patterson’s help was deeply appreciated and he made sure we knew what we were getting.! he also made us feel welcomed from the start!

Er
Review №81

Alicia was very helpful. Had some trouble transferring data onto a new phone, she stayed an hour after closing to help up out.

Rh
Review №82

My experience has been awesome with Sean Patterson! He was so helpful and friendly! He made us feel very comfortable.

Sh
Review №83

Adam Faustino The very best service ever. Recommend manager position. 5 Star

Ca
Review №84

Brittany and Rey were so so helpful in getting me a new phone today! Highly recommend both of them!

Ke
Review №85

Sean Patterson is very nice and did such a good job! I really appreciated his patience.5 stars for sure

Sh
Review №86

SEAN Patterson is very helpful. He helped me get everything set up with a great promotion.

Ja
Review №87

Sean Patterson is excelent at explaining all the details when getting mobil service. he helps to get the right choice about phones and accesories. im very pleased with all he did for me

Ke
Review №88

Sean Patterson has been exceptional!!!! He has labored for a very long time to accommodate our needs. I appreciate his patience and great attitude!

Ho
Review №89

Sean Patterson is beyond helpful and his help was deeply appreciated! He explained every little detail on everything I didn’t know and was fast as doing so

Ka
Review №90

Sean Patterson is patience and he offered a good customer service!

Sh
Review №91

Sean Patterson is excellent customer service. Highly recommend.

Au
Review №92

Sean Patterson was wonderful and very patient. He went beyond and helped me with setting up my new iPhone.

Pa
Review №93

Adan was very very customer friendly and informative. I will send him many referrals.

ta
Review №94

Adan was very knowledgeable and helpful.

la
Review №95

Came in to buy a new phone and my husband and I meant Adan Faustino. What an excellent and exceptionally professional employee. The the entire Verizon store was very professional. Verizon should be so proud to have such a professional employee as Adan Faustino. Thank you, Laura Hendrix

Jo
Review №96

Sean Patterson was very professional and answered all of our questions. I would recommend him to anyone going to the Waxahachie store.

Ge
Review №97

Johny, thanks for your help and thanks for all credits I got. Thank again you were very helpful

Ra
Review №98

Shawn Patterson was a great sales man and helped me with everything I needed. Great customer service😁

As
Review №99

Adan was amazing! Work hard to get us the best deal. Very knowledgeable and professional

RE
Review №100

It was an Awesome place and Outstanding Customer Service that I was given. Need to come see Ashley or Adam or Johny. You want be disappointed at all. Come in here at let them service you for your phone or set up a new service here.

Information
8 Photos
100 Comments
4.6 Rating
  • Address:507 US-77 Unit 1100, Waxahachie, TX 75165, United States
  • Site:https://cellularsales.com/stores/verizon-507-us-highway-77-waxahachie-tx-75165-1891/
  • Phone:+1 972-937-6102
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
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