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Port Motors
267 N Military Trl, West Palm Beach, FL 33415, United States
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Port Motors
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Ja
Review №1

My experience with Port motors was amazing the customer service was on point. Where others failed they delivered. Providing me with my new Ford Escape, and getting my payments in my budget plan. Roberto the Manager goes the extra mile to make you a happy buyer. They made it happen for me, and they will do the same for you. i highly recommend port motors based on my experience. They got me on the road driving away my new car the same day. Amazing!

Ra
Review №2

DO NOT BUY A CAR HERE. I purchased a pro master once I left the transmission low fluid engine light came on went back they did not want to fix. They said they changed the oil they did but not the filter. They still have my license plate I have not gotten it yet 2 months later. They had me come in to fix an engine code they were not truthful clear the code and said it was fine. I ended up taking the pro master to the dodge dealership thats when the dealership told me I needed a new engine which I had done. This dealership is the worst ever. DO NOT BUY HERE. Then they told me get a lawyer which Im working on. As I drive around with a temporary plate thats been expired.

Sh
Review №3

Purchased a Nissan from them and went to a Nissan dealership and was told the transmission was bad please do your research as I seen below a lot of people has complained on this dealership. I have taken legal actions because what they’re doing isn’t right and the manager won’t give me my money back

Ma
Review №4

I totally recommend Port Motors. The service was super. The staff is friendly, and helpful. We walked in and were out in 2 hours with the car. Smooth process. Thank you Orlando, and Roberto and the staff that helped with the purchase.

De
Review №5

I’ve been in the automotive business for over 35 years and I have to tell you this was the best experience I have ever had purchasing a pre owned vehicle. The staff was very friendly and never pushy. They treated us like family. Highly recommended.

Ra
Review №6

The worst car dealership ever. Sold a car that needed an engine after 300 miles. They promised to fix the engine code and do things to the vehicle and did nothing. Then said get a lawyer. DO NOT BUY ANYTHING FROM THESE LIERS.They did not fix everything that was promised. They ordered the wrong parts. Still waiting for the right parts. Never received a phone call I had to call everyday. Again the worst ever.

Es
Review №7

We just purchased a car here and Milagros Salas was great. She took her time, explained everything and most of all our my mom at ease!! It was a fast and great experience!!

An
Review №8

Called the dealership on a Monday morning to let them know I wanted to make a purchase but coming from out of state. They essentially said no problem. Got things set up and flew out the next day. Picked up from the airport by the dealership. Vehicle as expected. Purchase made without issue. Got a wonderful deal. Wonderful communication throughout the process. Vehicle picked up from the dealers lot the next morning, Wednesday, for shipping and arrived at my home on Friday without incident! It was a pleasurable transaction! Thank you Port Motors!!!

de
Review №9

I would like to say thank you to Milargo at port Motors. She did am amazing job of helping get the best car and deal for my family. I appreciate everything you have sone for my family and I. We are so happy with our red dodge caravan. My kids call her cherry blossom. If you need a car, truck or van head over to port motors and they will help you get what you need.💖💖💖💖💖💖💖💖

As
Review №10

PURCHASED MY NEW CAR HERE THANKS TO ORLANDO! (Employee) SERVICE WAS GREAT, QUICK PAPERWORK WAS ABLE TO PAY AROUND MY BUDGET RANGE && JUST EXTREMELY HAPPY WITH THE SERVICE . THANK YOU AGAIN ORLANDO

De
Review №11

Great experience purchasing a car. I needed a new car and they made the process fast and simple and let you test drive any car on the lot. Peter was my dealer and I experienced great service through him. I highly recommend them for your car buying needs. Cars are reasonably priced with great mileage. I am glad to have came across this place!!

Ro
Review №12

Corey and his staff were amazing professionals to work with. After my accident, my wife and tried various other car dealerships, but none of those places offered the prompt, courteous service that we needed. In less than a week, Corey was able to get me in a new car with all the features I was looking for. Corey explained the entire process thoroughly, and that made the purchase seamless. I highly recommend Corey from Port Motors.

CJ
Review №13

This place preys on people with bad credit and their intellect is too low to figure out how many better alternatives to this place they have. I would be bilingual if I choose to shop here. And also very low traffic with extremely slow service. Been sitting here 3+ hours for a tag on my friends car and still waiting. Would not recommend unless your desperate and dont care about the paper work.

Ja
Review №14

Dealt with Roberto (the manager) and had excellent service from day 1. Roberto has been nothing but helpful, extremely proactive and caring about my situation. I don’t think I’ve ever had such quality service with a dealership. I’m privy to dealerships and scams but Roberto showed me that not everyone is just out to get you. If I need anything regarding a vehicle, Roberto will be who I call from now on

Ru
Review №15

Great experience from the start. Lourdes very helpful over the phone, then Javier T made the sales process and test drive easy and Fabian in Finance explained everything up front. Hands down best experience buying a car. They have a great variety of quality cars with an in-house mechanic, that’s also very helpful. I usual don’t do reviews, but definitely recommend Port Motors.

Ri
Review №16

The best and most affordable deals you can get in West Palm Beach.Mike was very professional and he work out a very reasonable payment plan for me.I highly recommend Port Motors.Professional and friendly staff.I guarantee you driving out owning your car!!!

Ro
Review №17

Moraima was very friendly, and very helpful I had very welcoming experience.

Ma
Review №18

I purchased a $45,000 vehicle from this dealership and within 3 days a tire blew and all 4 had to be replaced. The next day they sent me to an alignment shop and I was told the entire front end needed to be replaced and that the truck was garbage. The manager told me they would have it repaired but now they bill is $20,000 and they are refusing to offer any assistance. It has been 6 weeks and I haven’t been able to use the truck and it is still being repaired. I would stay far away from this dealership. They are crooks and alter odometers and sell vehicles with unreported accidents like mine! Now I have a truck I paid too much for and a $20,000 bill to pay. Just today a manger told me I bought it “as-is” and they will not be helping me in any way.

Am
Review №19

Sold me a bad car knowing that the vehicle is transmission is bad this is very upsetting don’t buy anything from this place

Do
Review №20

We were first time buyers and Port Motors was absolutely amazing! Roberto and Javier did a great job helping us with financing, took their time to advice us about insurance and loan.. we couldn’t be happier and truly recommend this dealership to everyone. This was our first newer vehicle and first time financing and all went smooth thanks to Port Motors employees: Arly, Javier and Roberto!

Ch
Review №21

I dealt with several car sells men and dealerships in the past and these guys were the best by far, especially Anthony. Very straight forward and are willing to work with you on finding the perfect car, that is also within your budget. They made the whole process simple and easy. Wish I would have found Port Motors earlier in my search. Have been driving the Toyota I got from them for at least a week now and am completely happy with it! Highly recommended!

Nu
Review №22

Dont buy car from themthey are scammers. I still cant get the title from them. Very bad persons.

Ja
Review №23

Roberto helped me so much. I bought a 2006 Dodge Ram then after purchase I realized, it wasnt for me. I was able to change it and got into a 2013 Dodge Durango with low miles. This worked out great for me as a single mother and my kids. Thank you so much Roberto. You are such an amazing person. I highly recommend Port Motors. They will find away to accommodate your needs... Port Motors does help and care about its customers.

Sa
Review №24

Port motors has helped me with buying my first car! The process was so easy stress free. Ms.Andrea helped me looked around and found a beautiful Nissan. Mr.Jacob is a miracle worker he help me with the whole process. Both of them are wonderful. I highly recommended anyone to go to port motors.

Ka
Review №25

Purchasing a car is always dreadful !Richard definitely made my experience in trading in my car smooth as possible! I cant thank him enough for getting me into my new car! I recommend you ask for Richard when shopping for your next car at Port Motors ! Thanks again RICH!

Gr
Review №26

Absolutely horrible. They are complete scumbags. Sold me a wrecked truck with a clean title and put my family in danger. Do NOT buy anything from these people. The mechanic they recommended to do my alignment informed me the truck was wrecked and needs $10,000+ to repair. They buy junk at auctions and sell as clean vehicles.

Te
Review №27

Omgggg !!!!!!!! Today I left this place soooo happy and grateful Pete was my sales man and let me tell you how awesome he was . From finish to end .Not once did he make me feel uncomfortable . He was so professional and got straight to the point. He made it all happen for me and I’m still in total shock .ask for pete he is the real deal . No caps !!

Fr
Review №28

I went into Port Motors North after researching on car gurus and true car. Gerald and Jeanette stayed with my wife and I and made our car buying experience pleasurable beyond what we could have imagined. We would recommend them to everyone. Truly an enjoyable purchase experience.

Di
Review №29

These guys are great. Jacob is awesome. Great deal, no hassle. Super honest. One of my best car buying experiences. Would definitely buy from here again.

Ma
Review №30

I cant believe I got approved, Im super happy, the experience was great Mike held my hand the whole way. HIGHLY RECOMMEND ASK FOR MIKE!

Ma
Review №31

I have to agree with DaniI too purchased a work van in June and 2 weeks after I got the van I had to replace the transmission and the catalytic convertersI called the dealership many times and was told the would call me back but nobody has ever called me back . Look I know that there are unseen problems with cars but at least attempt to make good on the customers you already have, we buy work vehicles all the time but I will not buy from them again

Da
Review №32

Very bad service. The cars they sell are not reliable. I had the car exactly 1 week and it broke down. It’s been in the shop for 4 months now and when I call the dealership they either put me on hold for hours or tell me they’ll call me back and never do. Real scam artists. I would recommend that nobody buys from them. I’m paying for something that I can’t even drive.

Fe
Review №33

Thanks YouTube for all the support the took me toca the Banksy buy me lunch and made me a New key When they saw they key wasnt working correctly thank you peter

No
Review №34

Luis Galea was an excellent salesman all of the staff was very professional no hassle at all highly recommend.

Ma
Review №35

The service and the prices here are out of this world! I went just to look around and thanks to the help of the friendly staff I walked out with my first car! I’m so happy!

Mi
Review №36

Extremely friendly staff everything that was promised was thank you very much 😊

Ha
Review №37

Thank you to port motors for help me to buy my amazing ram truck,100% recommended

La
Review №38

They have kept part of a deposit on a car deal that fell through. They only returned half of my deposit of 500 dollars after changing the term of the deal verbally. There was no contract and they were unable to do the deal. I have contacted them many times and they keep telling me it was taken out of there account. It was given in 2 deposits of 250 dollars, 2 weeks apart. After the second deposit they told me they needed 2500. down, not the 1000 we agreed on, which I was not able to do. I have been working on getting my refund from them for weeks with no results. They finally refunded me 250 and say the other 250 is lost in the banking system. I went there in good faith to buy a car and told them what I could afford, and what my credit situation was. They said they could do it and we came to terms, but they really meant to bait and switch me for a larger deposit. These people are used car dealing thieves, dont believe a thing they say. I was working with Dana the sales person, she was very nice up front but rarely called me back or communicated with me when she said she would.

ja
Review №39

Jacob was excellent help. He helped me find the car I was looking for in perfect condition with a great price as well.💯 Great customer service and a great attitude. I suggest this place for any one who what’s to buy or finance a vehicle ❤️-Jayson R

Ca
Review №40

I came in worried that my credit wouldn’t allow me to purchase a vehicle. Not only did I get approved and drive off the lot that day, Javier, our salesman went out of his way to make sure we were satisfied! I want to thank Roberto, Javier and the entire staff for making what is usually a taxing situation, as stress free as possible!

re
Review №41

Just bought my second car from Jacob and Andrea. They drove me to two different credit unions until I was approved. I never thought having limited credit history I could qualify for a practically brand new car with such low interest rate. Best of all they were very upfront and gave me a copy of the Carfax without even having to ask. These guys are far from your average car dealership. Awesome customer service!

bo
Review №42

Great place to buy a used car. Great selection. I was very satisfied!!

Al
Review №43

Amazing since the moment I stepped in....Maidana (spanish lady) helped me very smoothly, patient and non pushy throughout the whole process.Roberto the GM did everything he could to get me the best deal from the bank.My credit was low but they made it happen.My truck is amazing !Thanks Maidana !AL

Wi
Review №44

Good experience, Mike was very helpful I got a good deal on my 7 series BMW, I highly recommend Mike!!

Se
Review №45

Dana Wagner helped me get in to my 2017 Toyota Corolla. Very family friendly environment and the work ethic is authentic. I am recommending port motors for you next car shopping experience. Come see Dana Wagner she is the best!

Ca
Review №46

I just want to say thank you to Janiel Valladares! I am super excited with my new car and the attention in the whole buying process was great. Excellent job.🙂

je
Review №47

I went to Port Motors with low hopes from past experiences from other used car places. But I was totally wrong. They helped me out so much. They got me in the car I went there for! They were all so helpful and trustworthy.

En
Review №48

Amazing experience thanks Javier Valladares for helping me out, I will recommend this dealership to my friends and family.

Wo
Review №49

My sister Saisha took me to port motors after buying her car. This was my first time getting a car. Andrea helped me look around for a car that was in my budget. Jacob made the process of buying a car really easy. These guys are great !

Na
Review №50

Everyone was amazing at port motors. Found me exactly what i was looking for. But a special thanks to Robin, hes the coolest really helped me out to make sure i could leave with the car the same day. Also hooked it up and made sure it was clean and ready for me to roll out of the parking lot. Good looking out Robin. :)

la
Review №51

Jacob and Andrea have help me not ONLY ONCE BUT TWICE !!!! They always have your best instrest at heart and they make sure you are leaving with a car. They worked with me and help me get a car twice and each time better than the last and I’m so thankful for them. When you come to port motors you have to ask for JACOB OR ANDREA they will help you!!!!!

Si
Review №52

Great Customer Service. Daniel help me with all my inquiries and Roberto was great in the financial dept. Thank you I’m very pleased with my new car but far more pleased with the service!

1
Review №53

The best ever, Thank you so much for everything 💯💯❤️❤️

Za
Review №54

Thank you, the best place to buy a car, they have excellent car almost new! Thanks peter for everything

Ti
Review №55

Thank to valladares javier for help me, he is one of the great salesman the i see in florida, me and my family will be buying a cars from port motors and Him all the time 100% recommended

Ta
Review №56

Mike is excellent, very professional I love my car brand new nissan maxima THANKS MIKE!

Gh
Review №57

They talk out of the rear and dont follow through on what they say or promise. I would not waste your time at this place. They couldnt do a 10 thousand dollar loan no matter how many things they asked for and I gave. I got approved at another place for a car that was fully loaded and newer and 8 thousand more than what the loan was going to be at Port Motors.

Re
Review №58

I went to port motors. In west plam beach i really enjoy the service i received there .they really treat you like CLOSE family mr. javier T sr. Is the best salesman you could ask for.

An
Review №59

Finally i have the car of my dream, i come two time to port motors and i Compare the price and the car condition with another dealer and por motors was the best, thank you to valladares javier, he is so great

ef
Review №60

Robin the sale representative was exquisite. He had patience and understood everything that was ask of him. He went up and beyond to satisfy me and my family needs. Thanks a lot Robin. Love my car.

Ma
Review №61

David Lopez did me and my wife great with a nice car... Im actual happy with the deal we made today.. thanks!

Ca
Review №62

Good sales person very profesional nice place to purchase acar gracias a javier troncoso

Ca
Review №63

Thank ypu peter for everything an special order for the tacoma i want

Ge
Review №64

Excellent thank you for my durango 2015

Ja
Review №65

Dana got me a the car I wanted for the price at wanted with no hassles. Her customer service is exceptional. She made no promises she couldnt keep. Thank you for your services!

no
Review №66

Just got a great deal @Port Motors in WPB FL. Amazing service provided by Mike and his team, go see him. Cheers!

Vi
Review №67

Unprofessional make promises and dont follow through. Still cant get a call back from Roberto. Mike very rude hang up the phone on me. Because I asks if he sure he will be calling me back. 8mos waiting for my back up camera to fix, my keys. I have this car for 8-9mos and already spend over $3000 in repairs. Car are beautiful but trash.

St
Review №68

Excellent thanks Peter for the Infiniti q50

An
Review №69

I had a great experience at Port Motors. They got me approved and drove away in the car Ive been looking forward to for months even with no credit. Great guys!

Je
Review №70

Thanks to the guys to port motors javier troncoso he help me white the car am so happy i recomend 100 porcent

Ja
Review №71

Thank to port motors you guys are the best Javier Troncoso is a wonderful sales man

Bo
Review №72

Quick easy and painless car buying process. Best deal on my vehicle for 500 miles!

Ti
Review №73

Above and beyond, they did a great job with friendly workers, couldn’t have wanted to go any where else, they got me driving home the same day.

GT
Review №74

Today i went to port motors to buy a car... spoke with Jacob “ he made me feel like home.. I definitely recommend going too buy your dream car here...Salesman are awesome and help with all your needs... Im beyond happy with my new car.Loveit!!! And love there services...

Ca
Review №75

Went to this place specifically because I was looking for Jacob and Andrea, they helped me a lot when I showed and they heard I needed a car. Jacob was with me all the time until he found a bank who could finance the vehicule. My big surprise was when I showed and they were not there anymore. With all due respect, but the other guys were not half the professional Jacob and Andrea were. I think they lost some quite business dealers. So sorry guys.

Sh
Review №76

We are very very pleased with our car purchase. We went in and explained our situation to them and what we could afford. They worked with us and got us into the car we wanted. Very helpful! Definitely recommend them to friends and family.

Ro
Review №77

The toyota is awesom i love my new car and de seller mr. Valladares was super nice an kind great jobs guys

Ky
Review №78

Super nice, the car is super clean, amazing job from javier troncoso

As
Review №79

My husband was in a car accident. We needed a car asap, but we have credit that is less than perfect.Kory found us a vehicle within our price range, with low Miles and factory warranty.He was so responsive and kind. He never once tried to upsell or fast talk us. He made us feel as if we were buying the most expensive car on the lot.Everyone in the office is friendly and helpful. Id definitely come here again and recommend this to anyone whos looking.

Ja
Review №80

Salesperson Dana was excellent.Upfront about costs and fees.Super fast and easy experience.Highly recommend

Ke
Review №81

🥰❤️😍🙏🏼 God Bless this place, it was An awesome Day today because I got Help a lot from Jacob and Especially The Lady Named Andrea beautiful personality, i Really Recommend, they help a lot . I Left today with a 2015 Hyundai senata ! GOD BLESS them 🙏🏼😊👌

Me
Review №82

Amazing experience buying my car. Awesome staff Carlos and Pablo were so helpful, and super fast! Thank you Port Motors Samantha Hernandez

Di
Review №83

Valladares javier is no only salesman he is the right person for the people who don’t know anything about cars or financial, thank you so much to port motors

Mi
Review №84

Great deals 👍🏻 and Great attention... I definitely recommend this dealership 👏🏼👏🏼 ...Thanks Mr. Carlos for helping me to find a fabulous deal with my CAR 🚘

Ed
Review №85

Thank you to valladares javier for the fast and easy process bullying my car

Ma
Review №86

Excellent service. Great cars. Walked out happy with a nice car ... worked with me on my credit walked out with my car in the same day! Definitely will come back!

ca
Review №87

Everyone was extremely helpful, especially our sales person dana. she was able to find a perfect car for me and what i needed, especially being a first time buyer.

Da
Review №88

Prices are too high for trucks an cars they bought at auctions.

Fr
Review №89

I just want to say thank you Jacob and Andrea, thank you so much for you help to find a nice and beautiful car,, my wife and my kids they are so happy,, thank you again muchachos, you did a good job Jacob and Andrea, son Los mejores,, you are the best.. God bless you and God bless your Job,,,

Ga
Review №90

Dont even set foot in this place, its not worth the headache and wasted time. Read on for details but do try to heed the warnings from the negative reviews.A year ago I purchased a 2013 FR-S from this establishment. I drove from Homestead on a weekend to see this specific car. I liked it so I began to negotiate with them a fair price and terms where both parties would come out happy. During the purchase I dealt with Robert Ayala the general manager. Before leaving he hands me one key and I tell him where is the second key and valet key. He states the previous owner is a recurring customer and that he will be bringing in the second set of keys the coming Monday. He guaranteed me before leaving I would receive the spare keys. Happy I just got my car, I agreed, I shook his hand and drove the car home. For the following 2 weeks I had to CHASE down to get in contact with Robert Ayala concerning the key, I sent emails and called the office several times. Finally he comes to the phone and assures me the spare key is in his possession and he will have it shipped to me. Days go by, turns into over a week. I call and again he is no where to be found and can never go to the phone. Finally over 2 weeks after he said he would ship the key I get in touch with him by calling from a different phone number not on their files. He comes to the phone and when I ask him about the key he states he shipped it. I tell him I have not received it and to provide me with the tracking number to see where it is. He says there isnt any that they just threw it in an envelope and tossed it to the post office. A replacement key from Toyota is $300. Who in their right mind ships a $300 item without any tracking or insurance. I told him I had not received the key that it must have gotten lost in the mail if they did actually send it and I request that Port Motors at least help me with HALF the cost of the key as to not burden me with the full cost at a mistake THEY MADE. He very defensively and aggressively says its not his problem it got lost and hangs up. I tried contacting several times since that day and they never responded... Here we are a year later and there is no KEY not even an apology for their mistake.The car is fine, its a Toyota. All speakers are blown from the previous owner having an aftermarket amp and not doing a good job at setting it up. Im ok with that, I was going to upgrade the audio system eventually. But there is no reason for a company of this magnitude to treat their customer in such a sly and thievish manner.Now Im heading over to Yelp and the BBB to share my experience.DO NOT DO BUSINESS HERE THE KINDNESS LASTS UNTIL YOU SIGN THE PAPERS AFTER THAT YOU ARE S^%! TO THEM

Vi
Review №91

Wonderful.staff that go the distance. A great place.to buy a car. Guaranteed to find.a.quality.car without hidden lies and gimmicks. The.owner follows.through and.keeps.his.word.which.is rare.

He
Review №92

Thank to Jacob, I had a wonderful experience here..they got me in my car no problems as a first time buyer low payments and low miles on my new car..if you are interested go here and ask for Jacob you won’t regret it!

Ta
Review №93

Amazing experience, easy approval, highly recommend this dealership, Mike is amazing

Ic
Review №94

Thank you Peter call this guy is amazing

Je
Review №95

Your company sucks. Do not make appointments online to go see a vehicle because they do not call you to confirm or call to let you know they sold the vehicle.

st
Review №96

See Robert! He will take great care of you!

Fr
Review №97

The sales person javier troncoso he gave me a good deal and a very nice car i love my new car

Ma
Review №98

Very good experience! My salesman Robin was very helpful & was very knowledgeable with everything. I would recommend speaking to him whenever you walk in there

Ca
Review №99

Very bad service, they made the papers wrong I had problems with my bank, I had to return the vehicle for ERROR OF THEM and I was without a vehicle for two weeks imduring solve my situation, bad dealer

Pa
Review №100

I came in and needed a car desperately, have no credit and i thought I was out of luck, everywhere else i went my payments were on unaffordable. Came here and i was SHOCKED with how cheap the payments came to be. Mike Cruz, helped and he was a phenomenal help and so was the accounting staff. THANK YOU!!!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:267 N Military Trl, West Palm Beach, FL 33415, United States
  • Site:https://portmotorsfl.com/
  • Phone:+1 561-404-5333
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:12–4PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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