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schumacher
West Palm Beach, FL 33403, United States
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schumacher
Comments
Om
Review №1

A special thanks to Wilson lubertine always a pleasure working with you buddy thanks!!!

Ja
Review №2

Always want to charge for service. Never make an effort to see if service can be covered by warranty. Better to go to other VW dealers.

Fl
Review №3

Mom and I went here for our auto recalls. They were nice and courteous.

Fr
Review №4

When I arrived I had to look for someone to help me but once I did, they took care of me quickly. I waited about an hour and half for my oil change in their waiting area. They did have water bottles in the fridge to drink and a tv to watch shows. When I got my car back it was washed and turning on my car it sounded great. Overall a good experience.

Ro
Review №5

Joe and Jim were wonderful 100% plus satisfied great service

D
Review №6

Not impressed with customer service. Waited 12 minutes at parts window while employees just walked by and never asked if I needed help or if I was being helped. When I finally was recognized after flaring my arms for someones attention behind window, the guy who brought the part was nice. Sorry to say things have not improved here since I use to be a Volkswagen owner and utilized their service dept over the course of 6 years. So happy with moving my $ to Earl Stewart where customer service is top tier.

De
Review №7

Great service, friendly people, reasonable price. Always take my car there

Ma
Review №8

Very good attention, staff are very familiar and good knowledge. Like this place for my car maintenance.

Pa
Review №9

Waited 2 1/2 hours for my first oil change. Maybe my camaro ss went for a ride. Car settings changed vehicle in track mode. Wont go back unless I need warranty work.

Ro
Review №10

Repair took three tries lets hope it is fixed

Jo
Review №11

Great customer service

Ry
Review №12

The guys at Schumacher are the best. Jason helped me find the perfect truck and I couldnt be happier with the service. The dealership is calm, relaxing and there is no pressure ever.

Ch
Review №13

Very good experience in buying a Corvette and a GMC truck.

M
Review №14

Got a good deal here. But they wouldnt give me the key fob for my truck without an extra $300. I never got one.

Al
Review №15

No pressure just information if you ask. Good buying experience

Ya
Review №16

Exceeded my expectation. Will come again and again

Ju
Review №17

Great prices on our vehicles. Friendly service

Su
Review №18

Great service

li
Review №19

Schumachers great place to visit clean very courteous I really enjoyed the way they treated me they put me on a nice cartoon Drive they fix my car. It took them a couple days but I really enjoyed the service and I will go back again thank you so much Jay thank you

Jo
Review №20

The guy at the parts counter is a really good guy and very helpful. I drove all the way from Port Saint Lucie just to go here to get my part. I highly recommend them.

Ro
Review №21

Love the location and the customer service department and sales team are there to make sure you have a great experience worker wether you are buying a vehicle or looking to trade yours in Schmacher will take care of your needs!!!! Definitely will do business with them again!!!!

Na
Review №22

Always great service and helpful employees. Today Rob N. took care of my routine service on my vehicle and went above and beyond. This staff always makes you feel valued and appreciated!

Ph
Review №23

Leased a car,sent some friends, made some friends, Great place to do business!

Mi
Review №24

Best of the best

Li
Review №25

Service Advisor Robert was awesome! Appt started off not so good but he made it right! Thank you Robert!!

Br
Review №26

Schumacher Delray is the worst. They tell you one thing and do . Neither another. Put it like this my car went in for a oil change 4 weeks ago. I rest my case. Oh yes have spoken to the GM of the store and shop manager . Neither return phone calls now.

Su
Review №27

Great dealership. Very customer service oriented. 5 Stars

SH
Review №28

ALWAYS can count on them. Went to get my car serviced and Tom Blackman was Great. Explained everything every step of the way, staying in touch daily. Actually got a pretty decent deal compared to other car repair places. Seems like everyone are being more competitive thus the dealerships arent as pricey as youd think. Plus, who knows your car better than them? Nice, friendly service, as Always Im so glad I went and joined the family. 😁

El
Review №29

Extremely busy place, and I was there as they opened. I had to wait for a ride to car rental, it took sooo loong 40 mins, I called the rental co and they were there in 10 mins. Should have done that in the first place.

wi
Review №30

Come join the family I feel a part of the Schumacher family when I enter the door. Mrs. Amanda is fantastic..

st
Review №31

Amazing place! All the staff are very friendly. The cleanest service department I have ever seen

No
Review №32

Helped me with my VW even though it wasnt purchased here. They were a bit unorganized .. Lots of ppl working out front ( at check in ) but no one working . However I would reccommend

Ry
Review №33

Go see the salesman Gray, he will get you the best deal and do everything he can to make you happy

Wi
Review №34

This place is always awesome, the place is clean, inviting and very family oriented

Pa
Review №35

Great cars. Great people. Great prices

Al
Review №36

Very friendly staff and a beautiful dealership!!

Br
Review №37

I left a poor review here a few years back and it looks like somehow had it has been deleted. When I try to get help with my GMC canyon that was under warranty the service manager refuse to help. He told me he spent too much time on it already and he wasnt going to be able to make any money repairing my truck. I let him know that his review would reflect that. I was there in my work uniform and he went on to threaten that he was going to leave a bad review with my name and the company I work for on their site. Very unprofessional. I have been going to the dealership and Stuart ever since.

da
Review №38

Great experience. No pressure. Bought a 2018 Acadia

Da
Review №39

Nice place to take care of your Wolkswagen

Ja
Review №40

Great dealership. Ask for Moe, the best salesman youll ever deal with.

An
Review №41

Excellent

Ji
Review №42

Nice waiting room with snacks and coffee. Good people and fast service

Ca
Review №43

I was just inquiring about a vehicle. Not buying yet. Yet I spoke to like 3 people just to ask questions. Their inventory isnt as big as other dealerships probably because they have like 4 different Brands on 1 medium size lot since Kia is right next to them now.

Su
Review №44

Great service, Thanks Jay R.!

Hi
Review №45

I use there used car repair service. They have been kind, fair & honest eith me.

Ir
Review №46

They treated me like family. Not the distance cousin either. Honesty goes a long ways.

Zi
Review №47

All ended up fine, but confusion at first, because last week we made a 12 noon appt for today, for an oil change and tire rotation. When we showed up, they couldnt find my name or appointment. Then advised we were at the wrong location? We called the Northlake dealer to make the appointment, so why would they schedule us at Okeechobee? Took us in as a walk in and got the job done.

Yo
Review №48

A very special Thank you once again SAM HERNANDEZ and the Schumacher team !!!I LOVE MY NEW CAR.. :)

Vi
Review №49

Mr. Tom THANK you for great service and getting my truck back to me.

Ga
Review №50

Great

Dr
Review №51

Man that helped me was a bit reluctant until he realized that I had purchased my car at Shumaker. That I didnt just pick a Buick dealer cause I drive a Buick. Not the best attitude to have for any potential customer. I have experienced that attitude from the staff in the past.Brought in a car for recall service that I purchased elsewhere. They took care of the service, but I waited all afternoon for the item to be taken care of. I know they were paid by GM for the work. Why the attitude?

J
Review №52

I take my VW for service there. Good service and Great staff.

Ra
Review №53

Jeepers the prices are higher than most places. Nice staff and building.

De
Review №54

Great selection, honest salesmen and amazingfinancing department!

Je
Review №55

Awesome service. Great place to work for.

Ro
Review №56

Trying to steal money from people by trying to sell them items they dont need. Avoid this place is the best option.

Ma
Review №57

Great service see Donna

Ca
Review №58

Home of the VW Beetle, great attention to service.

Jo
Review №59

Best location to visit Schumacher is on Okeechobee Boulevard

Ji
Review №60

Was able to purchase a vehicle at a great price

LA
Review №61

Go and get your car!!! You wont be disappointed

Pe
Review №62

I have two cars and I bought them at this dealer. I will need to buy a new car within a few weeks and Schumacher Northlake will be my choice for sure.

te
Review №63

Horrible.

Co
Review №64

The service department is the best.

Mi
Review №65

Good service man..Jeff

Je
Review №66

Georgie was very helpful, pleasant and professional

Je
Review №67

Looking for the 2021s come out.

Br
Review №68

Excellent,kind, friendly people, awesome inventory

Ju
Review №69

Love my truck

Ch
Review №70

Will never do business there again!!

Ti
Review №71

Need car maintenance done its kinda expensive

Ed
Review №72

I went with a friend to buy a new truck

Cu
Review №73

Sam is awesome

Vi
Review №74

Thomas is awesome salesman

Mu
Review №75

Drove all the way up there for an appointment to see a car they already sold.

Gr
Review №76

Great service

Ro
Review №77

Easy to deal with

Da
Review №78

Staff was great!

Gi
Review №79

Great guys to work with!!!

Ra
Review №80

Not what I expected.

Mi
Review №81

Very bad experience with this location.

De
Review №82

Good service

Br
Review №83

Stole what is inside the car of the client

Jo
Review №84

Great service!!

JA
Review №85

Ask for Jessie for service repairs

Ma
Review №86

The staff is not friendly

To
Review №87

Great

an
Review №88

Crooks

Ag
Review №89

Excellent attention and information also very good cars and good prices

Information
31 Photos
89 Comments
4.3 Rating
  • Address:West Palm Beach, FL 33403, United States
  • Site:https://schumacherauto.com/
Categories
  • Car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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