I absolutely love my new sectional Kathy Matlock helped me pick out from their huge selection! Financing was so quick and easy. I definitely recommend Hamilton for furniture, appliances, and decor! Great place and great people! 👍

From start to finish, Hamilton Bryan delivered on great furniture pieces for our living room. Donna was so helpful and patient. The furniture appears to be top tier in quality and comfort. Thankfully, Donna helped me find pieces that I just fell in love with that were also in stock!!! Our furniture was delivered very quickly (less than 1 week!) and in excellent condition. Everyone was super helpful and so nice. We will most certainly be making future purchases from them when in the market. We are extremely satisfied customers!

Donna was extremely knowledgeable of the available refrigerators that met my requirements. I’m very happy with the fridge I purchased and probably would not have known about that specific model without her guidance even though I had done extensive research. The delivery crew was excellent. I would recommend Donna to anyone shopping for furniture or appliances!

Amazing customer service at this place!! Steve treated us like family and we will be back anytime we need any appliances or furniture.

I shouldnt have been surprised by the exceptional customer service, since I had so many recommend Hamilton Bryan for my furniture needs, but I was! Over the top is the best way to describe the experience I had.My salesperson, Donna H. greeted me as I entered & within minutes she had asked all the right questions to know exactly what I was looking for and without all that pressure to consider items I didnt want. She was friendly, knowledgeable & funny. She went out of her way, in every way to make me feel like I was important. (How often do we get that anymore?) I just flat enjoyed myself! (And I hate shopping!)I made my purchase, had it delivered & set up & Donna has (professionally) followed up and is helping me to find just the right next piece.I will recommend this store to anybody who asks because just when you think customer service no longer exists...you find it in a hometown store called Hamilton Bryan! Plus, youll get quality furniture at competitive prices. Ill be back.....

Salesperson was knowledgeable and friendly. She showed us what we asked for and made the process quick and easy. The chair was available and delivered within a few days. Thank goodness American manufacturing allowed availability and quality of product.

Always great service, wonderful furniture and appliances. Downside is waiting for delivery from manufacturer which is totally beyond their control.

Sales rep Donna Holman was very friendly and knowledgeable of the product and made herself available to me. This really helped in picking out the best appliance for me. She watched over the order and advised me when it would be in and helped to set up the delivery and installation. It is awesome 👏. I have always had very good luck with Hamilton Bryan and always get a really good deal!! Give Donna a call if you want a good deal on your appliances 😊

I called Donna on Saturday morning and told her I wanted a washer and dryer she found it and we did everythingon the phone. She setup delivery for the next day(Saturday). The delivery guys did a PROFESIONAL job of the installation. I highly recommended Hamilton Bryan for all your furniture and appliances.

We recently replaced all of our kitchen appliances. We bought them at Hamilton Bryan, Donna Holman was our salesperson. She is professional, always quick to respond to my messages and helped to make it a pleasant experience. I would highly recommend going to Hamilton Bryan and asking for Donna.

Steve Fairchild and his staff were very helpful and knowledgeable about their product. Their no pressure approach is something you don’t see a lot of. They allow you to shop hassle free and are there if you have any questions. Thanks again for an awesome experience.

Our furniture buying experience with Steve was top notch! We found exactly what we were looking for at Hamilton Bryan at a great price! Would definitely recommend anyone needing furniture to check them out!

Always Love shopping at Hamilton Bryan! The Ladies in there are so helpful. Thank yall so much for helping my mother in law find just the right furniture for her home.

Purchased a Maytag washer/dryer with the help of Donna. She was very friendly, professional and knowledgeable of the different appliances available. I was able to choose one that is perfect for me. The delivery and set-up men were also very friendly, respectful and knowledgeable. Have purchased from HB many times, have always been a satisfied customer, and will always recommend this local company.

I only buy appliances from Donna at Hamilton Bryan. She goes above and beyond, works to get me exactly what I want, and this last purchase she made sure it was installed quickly-going beyond just “making the sale.” I don’t even look anywhere else.

Donna was super helpful. No pressure, explaining all of my options to me. I went back and made my selection a few days later and it was delivered and setup by Saturday. The delivery guys were friendly and helpful and were even early to the appointment! Highly recommend you give them a chance to help you out.

Our experience with Hamilton Bryan is always great from sales to delivery and install. The microwave was our 3rd purchase in the last few months and Donna H, in sales, is very customer oriented and kept us updated on delivery date. Chad installed and was efficient and knowledgeable as always. We highly recommend Hamilton Bryan for selection, price, sales staff, delivery and install. They’ve been in business for a long time and value their customers.Evie & Jerry

I’ve shopped at Hamilton Bryan for furniture & appliances for years. The sales staff was friendly & helpful, without being pushy, which is what I prefer. In the past HB had a good supply of whatever I was looking for but thanks to the pandemic they only had four upright freezers which is four more than anyone else had & HB could deliver it in a few days, other places could not even order a freezer & we were told it could be 6 months or more before they might have any.The delivery men were polite, careful of my furniture & put about half of the things they needed to move back where they were. They did not remove the tape from the freezer basket or the point of sale information. I live alone, am disabled & use a cane, due to back problems I have a strict weight lifting limit & had had eye surgery the week before so my vision is still blurry. (A fact I shared with one of the men)They had to remove the old freezer & tracked a dark liquid across the kitchen, living room carpet, & out my front door. They brought the new freezer in, one took the dolly out while the other plugged it in, told me it should be cold in 4 to 5 hours & left. That’s when I found the mess in the house, a neighbor told me about the mess out front later. I couldn’t tell how far down my driveway it went but they were parked in the street so it may go all the way down it. I didn’t expect them to clean up the mess but they should’ve told me about it.

Donna is great! I purchased a washer dryer on the low end of the price scale & still got service like I bought the most expensive thing in the store. The delivery guys were fantastic as well. Thank you Donna and Hamilton Bryan.

We have purchased the majority of our furniture from Hamilton Bryan. We have always tried to support our local businesses. H-B has always had the highest quality furniture at very reasonable prices. Kathy Matlock was especially pleasant to work with. We made several visits to the showroom and she was always very helpful. I respected the fact that she gave us the information we needed and then allowed us to take our time discussing our purchase. No hard sell! Once we made our decision, she offered us an amazing price that we could not pass up. The entire process-from first look to delivery-was topnotch and we will be back for future purchases. Cannot recommend Hamilton Bryan and Kathy enough!

John Hopkins and Steve Fairchild provide excellent customer service. I would highly recommend Hamilton Bryan!

I needed a new affordable sofa, and after reading other reviews about Hamilton Bryan, I felt confident that a locally-owned family business might be best. As a single woman, I needed someone to deliver to my second-story apartment. Many places with free delivery also charge a high minimum. I used Facebook Messenger on a Friday night AFTER closing to ask what delivery charges were. Donna answered me, straight up. No rigamarole. She told me the cost, which I appreciated. It was lower than I was finding, by 50%, and quite reasonable. I said I would likely come by Saturday. She told me the hours and said she would appreciate my asking for her. I did just that.I went on Saturday, and Donna was with another customer, but I decided to wait for her. As I walked around the store, I was impressed that no one stalked me. I cannot over-emphasize how much this encourages me to buy. I found an incredibly well-priced sofa, and when Donna was available, the sale went smoothly, with no attempt to upsell me to anything else.The next day for delivery to my location was the following Wednesday morning, and they even agreed to work with my schedule to deliver at the last part of the window, which I also appreciated because had they not, I would have had to have waited until Friday. True to their word, they showed up when they said. In fact, the two delivery men even helped me move my old sofa, which I had, unfortunately, gotten stuck in my hallway, into the office of my new home because I could not do it alone.Also, unfortunately, they scuffed the new sofa when they moved it in and none of us saw it until right after they left. Immediately, I took a picture and sent it right to the same message address--I was ALSO about to go into a Zoom meeting AND I had my townhouse maintenance here for a water leak. Within moments the manager had called me. I called him back the moment I got free. He was apologetic and asked if I was home and he could send someone right out to my home. He added with incredible sincerity, we dont set out to do this, I promise! Someone came within the promise time (I even saw the time promised written in giant bold letters on the slip of paper). He checked the sofa and saw it had not been ripped or anything that genuinely damaged it. He was able to fix it up actually very easily. It was good as new--quite impressively, as a matter of fact.The moral of this long review, of course, is that there is more to a purchase than price alone; it is customer service and integrity. In the middle of this move I have also purchased cheap furniture from Amazon for less important items, like bookshelves that would be covered with books. Some of those have arrived with scuffs. Those get fixed with $10 promo credits.If you are investing in furniture, whether its a sofa that costs a few hundred dollars because you are an educator on a budget, or you are buying an entire leather set because you have a better budget, buy it from people like Hamilton Bryan who have all the same name brands--my sofa is Ashley--buy have a name that is equal with integrity. Thats what made the difference in the end.

You wont find a more friendly, knowledge, accommodating furniture and appliance store. Donna always goes above and beyond to make her customers happy.

We purchased all the appliances for our new home at Hamilton Bryan. The experience was so easy, and we got a good deal. We worked with Donna Holman, and she is wonderful!!

Purchased a dishwasher and was amazed at the low price! Hamilton Bryan has always been very professional and courteous as well as having a great selection of items in stock and ready to go. There is a reason they have been in business for so long here in Texoma.

This company was very helpful in finding what I needed. My floor person Donna, was very informative and dealt with my needs with no hesitation. Thanks for all your help.

I looked everywhere in Wichita Falls and I could order a washer but had to wait. Called Hamilton Bryan and had the same washer in stock and was under price. I ordered online. They called and we set a time for me to go get it. Drove up to the dock and they loaded it up. No problem. I am so happy with them.

I can’t brag on Hamilton Bryan enough. Great sales staff, delivery crew and service. You won’t get this kind of service from a big box store.

Excellent service. Highly recommend.

Donna was helpful, friendly and answered all of our questions. Best shopping experience in a long time.

Good appliance shopping experience. Staff professional and good knowledge. Good products.

Delivery crew was absolutely awesome! Thanks guys for your commitment to get the piece of furniture to where we wanted it. It was hard but you got the job done!

THANK YOU Hamilton Bryan for helping me with a warranty dispute!! Your employees were AWESOME!! I am very pleased with the results. You will be highly recommended by me! Again, thank you for all you did to resolve the problem!

We walked into the store needing to get a freezer that morning because we were on the verge of losing an entire freezer worth of food when ours quit working unexpectedly. Donna got us taken care of and got it delivered to our house within an hour. Thankful that customer service still exists!

Very nice selection and good reasonable prices.

Ordering was easily done over the telephone with Donna Holman. She is thorough, competent, straight forward, and considers her customers needs. Delivery was a week ahead of schedule. Hooray! Delivery men were prompt, speedy, and efficient. Multiple kudos to the Hamilton Bryan Team!!!

I purchased a couch early March and was told the couch would be delivered on March 27. The couch was not delivered on this day and no one contacted me to let me know of any delays. after a week passed I reached out to the salesman who sold me the couch and was given the response of “there are delays, the couch should arrive first week of april”. The first week of April came and I still had not been contacted in reference to the couches delivery. The week after I had to reach out again to receive a response of “there are more delays, we do not know when the couch will arrive”. After another 3 weeks pass I reach out again to see if there are any updates and was given a new date of 21 June. It is now 9 June and I have been notified that now the couch will not arrive until 21 Aug. This is unacceptable, although some things are out of the stores control, the lack of communication, periodic updates, and slow responses(sometimes up to 2-3 days before any response) makes it very hard as a customer to be patient when waiting on an item that cost a decent amount of money and is now projected to be delivered 4 months after the delivery date given upon purchase. Even if there were delays, as the customer I should not have to reach out to be notified of delays, that is information that should be shared without the customer without request.

I walked in Hamilton Bryan a week ago. I had purchased Floor Model washer/dryer from another company and have had nothing but problems and multiple service calls.In the process of my grumbling Donna asked me how she could help. She got story of last new appliances purchase experience. She assured me HB wont leave me with those problems.She guided me through their appliances, opinions posted and operation instructions.I went with Maytag. Donna looked up info, and the new washer/dryer was installed in 2 days.It took 25 minutes. Donna is knowledgeable about products, patient with questions, and If she doesnt know, she will find the correct answer.I will use Hamilton Bryan and ask for Donna for further purchases.Donna, thank you for a fantastic experience, great prices and your patience.Susan

Best experience ever . Donnie and staff are amazing . It’s painless and efficient . I’m a builder and Hamilton Bryan takes wonderful care of me .

They were great. Prices were competitive and they fixed me up with what I needed quickly and had it in stock and delivered it and removed the old.

From the time we walked in the store we were treated so nice. Our salesperson, Donna, was so patient with us as we were unsure of what we wanted.I also can’t say enough great things about the choices of selection of furniture! We will definitely be back for more!

Got 2 recliners, very good service

The store has a great selection, and the staff is very helpful.

Great experience, We have always love each time we have come in. Thank You Steve and all the staff

Donna was very attentive and help us to find just what we needed for our upcoming kitchen remodel. Delivery was in a timely manner and we were very pleased with this service.

We bought a Whirlpool refrigerator from Hamilton Bryan in July of 2019. In October 2020 the freezer quit working and it was going to either cost a lot to be fixed or wouldn’t be worth fixing at all. I contacted Hamilton Bryan and even though it wasn’t under warranty they stepped up and contacted Whirlpool and in the end our refrigerator was replaced with a new one with no cost to us!!! If you want a local company that will have your back should an issue arise, I highly recommend Hamilton Bryan!! You won’t get that from the big box stores!! Thanks to all who helped us get this resolved!

5 stars Always with Hamilton Bryan. Treat us as if we were family. Thank you!

Got there on a Saturday at 4pm, and no one said anything to us. Looked like they were actively trying to not notice us. Found a couple of things we liked and, to be honest we worked through our objections and chose not to purchase there. Told them that on the way out. Dont think that they enjoyed my sense of humor. We are gonna buy, but definitely not there. Two stars: just for the inventory on the floor.

Donna was excellent! Great service all the way around!

Worked hard to provide solution for an unusual problem. Greatly appreciate the extra effort b

Was in and out pretty quick. No high pressure sales. Sales person was awesome in finding me a good deal on what I was looking for based on what they had in stock. Had been to two other places before this with disappointment. Gotta love a well established family business and hometown service.

Nice fridge for a decent price. I wanted a bit larger fridge, but they didn’t have any available. This one will do as it is for my garage. The delivery men were super nice and very helpful.

They are the best! No pushy sales people there. They ask if they can help you. Then they take care of every detail. Purchased a washer and dryer with delivery and installation. They made it easy peasy!

Great customer service and so nice to have a store with appliances in stock! When my washer went out, I called and spoke with Kathy. She asked me what I was looking for and told me what they had in the store. I went in and she came right out to help me. It was maybe 15 minutes in and out and I was able to take the washer I wanted home with me that day. So much easier than shopping with the big box stores and waiting two weeks for delivery! We’re lucky to have such a great local furniture and appliance store!

You may think prices are a little higher than other places, but they match online prices and customer service is top notch. Ive never been dissappointed here.

Great place to shop for appliances .They stand behind the products they sell.Will definitely recommend them to others.Will be back to purchase other things we need in the furture.Thank you Hamilton Bryan and your wonderful staff for going above and beyond. You made believe that there are still good people out there.A special thanks to Steve.

Donna was very nice and helped me find what I was looking for, I recommend Hamilton Bryan Furniture!

Wonderful customer service & great products!! We’ve bought several items from Hamilton Bryan & always been happy!!

Donna was very helpful and knowledgeable about the major appliances we were searching for. She led us to the perfect set to fit our needs. Quick delivery and very competitive on price. Thanks!

Wonderful staff. Very informative and GREAT prices.

Excellent customer service! I had some delays in the arrival of a refrigerator (because of COVID) and they were very accommodating by getting me another one. I was extremely pleased with my refrigerator and would recommend Hamilton Bryan.

Totally satisfied with all transactions of this deal from customer service to delivery great job!!

I recently bought a leather sofa and loveseat and couldn’t be more satisfied with HBryan. Have shopped there for 45 years. Love their sales, service and sales team.

Donna listened to my needs and concerns. She worked efficiently to complete my order. Thank you. Thanksgiving will be much happier with a functioning dishwasher.Jenny Fadow

I have been a customer of Hamilton Bryan for close to 20yrs making both business and personal purchases. Donnie and Steve and the staff have been professional and have gone above and beyond to insure that we have had our needs taken care of. The products are usually available, and those which are not are ordered promptly and delivered on schedule. Any problems are dealt with quickly and to the customers satisfaction. It is always a pleasure to deal with my friends at Hamilton Bryan. Choose them, You wont be disappointed!

Donna was very helpful and attentive to my questions. She provided the best customer service even through off site communications. I appreciate her help making sure I was able to find the best recliner for my husband. Thank you so much!

Many thanks to Hamilton Bryan for making my online shopping experience for a clothes washer so easy! They were very responsive with texting all the information necessary to allow me to Google reviews and perform comparison shopping. We went into the store to complete the transaction. Totally effortless. Hamilton Bryan will definitely be my go to for any other appliance or furniture needs. Very friendly staff!

Need an appliance and great service make sure you ask for Donna! She is straight to the point and very friendly.

Donna did a great job. She didn’t put pressure on me or rush my wife and I. She answered all our questions. Great experience. Thanks.

Our refrigerator went out over the weekend. We shopped for one and found that appliances are in shot supply due to COVID19. Deliveries for what we wanted were in late June or July! On Monday I contacted Hamilton Bryan and spoke with a lady named Donna. By the afternoon we had purchased a fridge with delivery on Wednesday! We are very appreciative of her knowledge and diligence. Thank you Donna!

Donna has been SUPER helpful getting my new appliances ordered. She went above and beyond to answer my questions. Can’t wait to get them all installed.

They were very nice and friendly and efficient. Helpful in finding what we needed. Their installer was prompt and neat. Highly recommend!

I had family coming in and needed a sleeper sofa for them. We went to 2 other furniture stores that had that type of sofa but those were just for show not sale. It would take 2 weeks to get 1 from those places and I didnt have 2 weeks to wait. I went to Hamilton Bryan 5 minutes before they closed and walked out with exactly what I needed. My family slept on it and had a good nights sleep as well.

Amazing service! So easy to deal with.

Great place to buy furniture and appliances. Amazing people with great experience in a friendly environment will make anyone feel like home..love the quality of variety different products.. thanks Hamilton Bryan ..greatly appreciated.

Found the recliner that we wanted at a great price. Steve is was terrific to work with. We were very happy with the whole process from start to finish.

This has turned into my go to store for appliances and furniture. Great customer service and selection. I walked in and they let me know right away what dishwashers they price matched, I didnt have to ask them to match the price it was already done.

Hamilton Bryan is always helpful and courteous. Donna has met my needs and answered questions every time.

Great customer service!

Donna is always pleasant to work with and gives me the best advice for helping us choose our appliances!

Called Hamilton Bryans for a new washing machine. Texted and talked to Sandra. The next morning washing machine was delivered. The guys delivering were great. I was washing clothes that afternoon. Great experience with everyone there.

I purchased a new bedroom set for my daughter for her birthday at Hamilton Bryan. From my first encounter speaking on the phone with Steve Fairchild, to him completing the sale all over the phone with every single item I wanted everything was seamless! I wanted a great price beating out the big brand stores in the metroplex and they did that and more! No reason for us to ever take our business elsewhere when you get this kind of hometown service! Thank you to Steve and everyone at Hamilton Bryan! It was a pleasure doing business with you!

On time delivery, good product.

Donna is amazing, she’s the best salesperson I’ve ever worked with. All you have to do is give her an idea, and she will find the perfect pieces to fill you home.

I have shopped at Hamilton Bryan for over 20 years. They are always eager to provide me the best price for quality products! And, the money stays here and supports our local economy.

The sales staff was very accommodating with my requests for photos for some items. I love that this store still offers traditional/classic furniture and decor in a time when modern/ contemporary and farmhouse are abundant trends everywhere. I only wish they could ship!

Awesome staff, Donna helped me, fast and fantastic, thank you. Made my delivery time quickly and right when we wanted. Couldnt ask for better service.

The team at Hamilton Bryan will go above and behind to help fit your needs and deliver the highest standard of service. Any of their well trained staff will be able to help you select an item that will work perfectly in your home!

Im looking at some very nice high quality bedroom furniture acquired from there several years ago. This family owned store treats you like family. In fact Winfred Ham Hamilton and Kenneth Bryan ARE my 2 Uncles. They have since passed on. I really miss them. They were the absolute finest people you could ever meet. Its still in good hands. Nothing to gain here. Just being truthful. Dennis S. OKC

Donna has been a great sales consultant for my wife and I. We highly recommend working with her!

The staff and management are great! They always put the customer first. They go above and beyond to help you get exactly what you need.

I always trust Donna in finding the right product for your personal need. She is helpful and informative.

Ive bought several items from Hamilton Bryan and have always had a great experience. The prices are equal to chain stores. Shop local.

The sales people introduce themselves and let you browse at your leisure. So nice to not be pressured! John was very knowledgeable! Very good experience!

Excellent Service quick response meet all my needs will use Donna again

Fast and easy great place to buy home furnishings

I have been using them exclusively for appliances and major furniture purchases for years. The prices are always competitive and the service is great!

Donna was very helpful was able to do exactly what I needed .. I will definitely buy from here again

I wanted furniture built in the USA and high quality Hamilton Bryan was helpful and delivered me a quality product

I have been a customer of Hamilton Bryan for years, they have great products and A staff that goes above and beyond ! They have all ways taken great care of me and its the only place I will shop for appliances and furniture . David Bedingfield