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Cricket Wireless Authorized Retailer
2541 8th St S, Wisconsin Rapids, WI 54494, United States
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Cricket Wireless Authorized Retailer
Comments
Jo
Review №1

Amazing friendly, professional help. More than knowledgeable about my wants, needs, concerns. Lexis is the BEST in quality customer service. Thank you.

An
Review №2

Awesome Ladys there very helpful

Ta
Review №3

Very helpful and knowledgeable

De
Review №4

Always helpful with the latest technology and friendly service!

Ma
Review №5

Excellent plans with opportunity to save on your bill

Ta
Review №6

Fantastic service, fantastic prices, and a great handle on whats going on with just about everything. They take unlocked phones, if they dont know what to do they have books/binders on hand with the information. Good for service, great for friendly atmosphere, amazing for a phone carrier. TLDR Youll probably save money, and it will be mostly painless.

Re
Review №7

Been a customer for over two years now. I have been helped by a few customer service reps. during that time and have always been pleased but a new rep. by the name of Alexia was the best one yet! Great attention to what I need and made the right recommendation!

Fo
Review №8

Today I stopped in to the Cricket store and switched from boost. Honestly I was skeptical but the customer service was great. The service with Cricket is so much better. I should have switched years ago. I would highly recommend that you give Cricket a try.

Ch
Review №9

Very pleased with our service today with Alexia! She was very patient with all my many questions! She showed that she was knowledgeable about the products/plans and if she wasnt sure she made sure to find an answer. Thank you.

An
Review №10

Pleasant ladies, patient and kind.Knowledgeable staff available for questions.I am learning to navigate a smart phone at 62yo ! Lol.

Ti
Review №11

Rude service. Not very welcoming to my elderly mother inquiring about her very first smart phone. A woman (named after Phil Collins band lol) was very unprofessional gave her a bad experience. This employee needs to be axed off the payroll. I feel bad for suggesting Cricket to my mom. NEXT time, Im going with. 0 stars.

Mi
Review №12

The phone service is good and affordable but the customer service has been awful at times. Tonight being the worst case of it. The girl working was to busy chatting with a guy she had in there to even ask my boyfriend and I if we needed any help. Didnt say a word to us what so ever except when I asked her for a phone. She was extremely rude as well. I decided to order a phone off line, at least she wont be getting any commission off me. Get better reps.

Da
Review №13

Great service and cell coverage and super nice employees

Ti
Review №14

Very helpful staff...

Ti
Review №15

Wasnt overly impressed at how much it cost to turn my phone back on not even 24 hours after my ex shut the stupid thing off. BUT the service was casual and friendly which made it easier for me to deal with.

TE
Review №16

When we got there my sisters phone number was “lost” and the guy told us to call the 611 number and was going to charge my sister $75 dollars just to reactive her phone when’s she had her own SIM card. If it was possible to give Zero stars I would. I wouldn’t recommend this place to anyone because the guy was rude and disrespectful, didn’t know what he was doing. I don’t work there and I knew more about the system than he did! That’s just sad like get your employees in check and have them actually work instead of just telling their customers to call 611 like we came in there for help not to be told to go through the 611 system...which was BS. I’ll never use cricket again!

Le
Review №17

Very helpful thank you

Da
Review №18

Best phone services ive ever had. If you have an issue, the clientele will fix it, or find an alternative.

Da
Review №19

Amazing service

Me
Review №20

The Cricket company is great! But the service at this store is horrendous, from the comupter taking over an hour, to process a payment and the worker Chauncey snapchatting and calling people, while we were waiting, made this store unbearable. WOULD NOT SUGGEST

As
Review №21

I want in got my phone nice people fast easy

Ja
Review №22

My phone doesnt want to connect with my wireless provider and the internet on my phone is very slow! I am changing to another cell phone company

He
Review №23

The employees are always helpful and friendly

Do
Review №24

I like my crickett it beats u.s. cell

Ja
Review №25

I really like Cricket great customer service

Ed
Review №26

Spent over an hour there because there was only one person working. And all I needed to do was pay my bill.

Jo
Review №27

Excellent phone service

Mi
Review №28

Great service

Ju
Review №29

Worker was very nice and helpful

Jo
Review №30

Nice place to do buisness

Ch
Review №31

Courteous and helpful staff.

Am
Review №32

Bad service so weak you tube wont play a whole song without cutting out

Je
Review №33

Good service

Am
Review №34

Love it

Ja
Review №35

Decent cell service

Li
Review №36

Nice people

ST
Review №37

Great place

Ma
Review №38

Gk

An
Review №39

Excellent services

ru
Review №40

Very good

Hy
Review №41

Good

Ch
Review №42

Poor customer service

Ju
Review №43

Great service!!!!

Information
4 Photos
43 Comments
4.1 Rating
  • Address:2541 8th St S, Wisconsin Rapids, WI 54494, United States
  • Site:https://cricketwireless.com/stores/ll/US/WI/Wisconsin-Rapids/2541-8th-St-S
  • Phone:+1 715-712-3260
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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