Eye exam was thorough and professional. I wear progressive lenses and my first impression of the new lenses was what happened. When in reality the issue was where the glasses were resting on my nose. A slight adjustment corrected the issue. Fast forward 10 weeks and while 800 miles away, one nose piece cushion was lost. A simple telephone call and a replacement was mailed the same day. excellent service.
The staff are so friendly and knowledgeable. They explain everything in language you can understand. The moment you walk in, you feel welcome. Prices are higher than other places like Walmart, but very much worth it. I am moving out of town, but will continue going here because of the excellent customer service.
Very friendly, helpful & organized staff. Our doctor was very nice and thorough. We didnt have to wait long at all. They have a huge selection of frames to choose from.I would definitely recommend EyeCare of Denton!
Dr. Ripley is thorough and explains the outcomes of the exams. The office staff listens to your concerns and documents these. The environment is bright, clean, and Dr. Ripleys examination room is nicely decorated, comfortable.
Yesenia and Dr. Milburn saw my 13 year old son, for a contact lens fitting. Yesenia was AMAZING with him! She taught him to comfortably handle his contacts with success. Her and Dr. Milburn were the team that we were looking for to get him what he needed. Thank you so much!!!!
I had such a great experience with both the tech (Treasure I believe) and Dr. Nguyen. I was fitted for contacts and received a new prescription. The office was so nice and I would highly recommend!
The staff were all patient and professional. They answered every question I had and took the time to hear me out. The doctor was very professional and kind. She also took the time to explain to me anything I questioned. Everyone in the office was exceptional.
Technician was helpful and doctor was exceedingly cordial and patient. More accurate prescription that my last one from the mall. You do have to chat up the glasses salesperson to get your script document, but she was friendly. I buy direct now; forget all those Luxottica brands. I have edited this review from 4 to 5 stars in response to an erroneous billing issue with BCBS saying I needed a referral for an eye exam and charging me additionally, which was incorrect and has been fixed at no cost to me. See yall in another couple years!
It would be great if they didnt consistently run late. If they were primary care doctors, I could understand why they might be late. But they are eye doctors and you would think they would schedule so they run on time.
The EyeCare of Denton was an excellent place for eye exams. Super friendly staff and eye docs are really good. Highly recommend 🌟🌟🌟🌟🌟
My husband and I LOVE this place. Very clean and pretty office. The staff and doctors are phenomenal, friendly, happy, helpful, not intimidating and bored like at most other offices. Love them!
Always great experience, friendly and the doctor makes the visit easy and stress free. Quality product and great prices as well. We will continue to go to Eyecare of Denton.
THE BEST Eye care facility I have ever been to. Dr. Ripley is TOPS! I have been wearing contacts for nearly 40 years and she is the only doctor that has ever got my prescription correct! Im so happy I found her!!
The doctor is great it’s the ladies leading up to the doctor. They are rude and unpleasant. I say hi good morning and get no response back. Won’t be returning.
From the first contact with Eyecare of Denton online, which was easy to use, well designed and fast, my entire appointment was comfortable and reassuring for a first time exam.If you’re looking for an optometrist in Denton please try this organization first.
I had a great experience at EyeCare, from the front office to the technician to the doctor. Dr. Nguyen was fantastic! She was very kind and knowledgeable, and patiently answered all my questions. I felt very well taken care at Eyecare!
What a caring practice. I had never been to this office but called at noon because I had an eye infection that came on suddenly and was very painful. They got me in at 1:30 PM. Dr. Milburn and the entire staff was so caring and concerned for me and got the script called in immediately. I highly recommend this practice.
Modern and comfortable facilities. Genuine and helpful staff. Seems to have the latest technology as well. I was impressed and would definitely return.
Overall great experience! Was able to book an appointment online, had little wait for my appointment. The eye doctor was very friendly and helpful, and the person who helped me find my glasses was really nice. She showed me different options at varying price points and wasn’t trying to push me towards expensive frames that weren’t my style. They were up front on costs and how much my insurance covered.
Hi I went to eye care of Denton for my yearly eye check up and as always they were very polite and knowledgeable. I got right in for my appointment and went through all the tests, went in To see the doctor and she came in checked my eyes and explained all the tests to me I told her what I had noticed. She handed me my eye script, brought me out to look at some eye glasses every one was kind and polite. I would definitely recommend them to my friends.
Dr. Ripley patiently answered all of my questions and did a Wonderful Job addressing my specific concerns. From The Front Desk, to The Eye Technician/ Nurse, to the Help with Choosing My new frames, Everyone was very kind and helpful! Thank You Eye Care of Denton!
Very nice and helpful staff as well as great doctor. Dr. Milburn was wonderful. She answered all of our questions and explained everything well. Good selection of frames and reasonable prices. This was our first time at EyeCare of Denton and I definately plan to go back. Our new eyecare home.
I really do appreciate this eye practice.We trust them, my wife and I.They dont oversell you on service and productsAll the staff is great, courteous,helpfull and friendly.We hope to continue using them in the future.Steve Latham
Very efficient & courteous staff, prices are great, well kept secret, everyone should know ! 😉
Today was my first office visit and I’ll definitely be back. Dr Nguyen is an excellent Doctor and I’d highly recommend her.
I have used EyeCare of Denton for sooo many years now. I had to go back today and as usual I came away seeing better than when I went in. I have always been impressed by all the Drs here. The staff is super friendly and I highly recommend using them. They never give up trying to make sure they get my contacts right and won’t stop till they do. Karen
Everybody was absolutely nice from the moment we walked in. All the staff members were friendly, Yessenia was kind enough to translate for us. Dr. Milburn was extremely nice and answered every question we had and took her time to explain everything to us. Thank you very much, definitely recommend Eye Care of Denton!
Dr Nguyen is great. Ive been going to her for several years and would recommend her and the team any day. Also, the staff is always very kind, helpful and always considerate of your time.
Great experience! Front desk staff got me checked in and took my insurance quickly. I was sent 3 reminders about my appointment date and time. Nice to get reminders. I felt like the doctors and technicians were friendly and very knowledgeable. They took the time to explain scans and pricing. The office was clean and had inviting decor. I would highly recommend this business.
EyeCare of Denton has been my choice for eye care for many years. The staff is attentive and the doctors are great! I recommend them to anyone young and old.
I have been a patient of Dr. Rippley for many years. She is always very professional and thorough. I feel she is very capable and knowledgeable.
Staff was great. Walked me through my first set of prescription glasses with a smile. Doctor explained things and answered all my questions. Very comfortable and knowledgeable place to go.
Always a great experience here. Highly recommend them!
It was my first time to go and it was amazing and fast. They have a variety of contacts and glasses. They have a waiting area and if you want you can walk around and look the the glasses to get an idea of what you may want to wear. They are also very safe with their procedures in sanitizing all the glasses and all the equipment. Safe to go there and will definitely go there next time!!! One last thing is that you don’t have to call to make an appointment you can just go online and schedule an appointment in less than five minutes!!!
Always the most friendly staff! Never have to wait long. Best optometrist Ive ever been to!
You can get appointment here and you see Eye Droctor on time. Doctor listen to you and help you understand what going on with your vision.
Great service and very nice atmosphere. I will have to say it is the best decorated optometrist office I have been to. Everyone was very polite and would recommend.
Easy and quick to schedule plus I got in the next day! The staff are very sweet and professional. I really like Dr Kim!!! She’s so sweet, professional, and very knowledgeable. It’s easy to see why they het best of Denton!!!
Wonderful visit with the fabulous folks at EyeCare of Denton. Professional, fun and friendly!!!! All safety measures in place. Very helpful and patient.
I havent been to a eye doctor in a very VERY long time. EyeCare of Denton is a beautiful facility! I did not have a long wait and I liked the options they have for glasses. (I looked in case I needed them) Overall, I am very happy and will be bringing my daughter here when she is older! Thank you!
The staff here is very pleasant, professional, and efficient. They are sticking to CDC guidelines, even though the state no longer requires it, which I appreciate. Micheal was super helpful when I was picking out frames and ensured I got the best deal.
First visit today at EyeCare of Denton for my kids eye exam....Excellent service and care.
Very clean, COVID-19 protocols strictly followed, professional staff - this is an outstanding eye clinic from top to bottom.My Technician Yesenia was thorough, knowledgeable, and explained each step of the preliminary workup. She also carefully sanitized everything in front of me as we went, making me feel more relaxed about the equipment needed to assure optimal eye health.Dr. Kim Nguyen was very thorough and patient with the many tests needed to ensure she had the full picture of my vision needs and eye health. She went over all of her findings and recommendations in very clear language, and allowed plenty of time for my questions.I give EyeCare of Denton my highest recommendation. This is a very well managed and organized clinic.
This was the first optometry office Ive visited by myself since moving away for college. Everyone is very helpful, knowledgeable, and friendly. They also have a great selection of glasses and take COVID precautions seriously.
Very nice and professional office. Were extremely helpful for the problem I was experiencing. Thank you and your staff.
Great staff and great optometrist. They made me feel welcome and there very informative. Great place.
Everyone was wonderful. I especially liked the young man who did my exam. He was wonderful. He was patient and answered all my questions.Dr. Rippley is beautiful and kind. I never felt rushed. I felt like she was totally focused on me. I would totally recommend Dr. Rippley to anyone.
Did a wonderful job with my very hard of hearing elderly mother. Thank you for the friendly, efficient services.
Love Dr Nguyen and all the staff. They make me happy while I am there.
Great Covid procedure. Tech cleaned all equipment while I watched. Dr Nguyen was thorough and addressed all concerns. Very pleasant front desk and no pressure check out person. I would highly recommend.
Great experience. Dr. was amazing, knowledgeable and personable.
10/10! Great service, information and options. Definitely worth the visit! Most comfortable contacts I’ve ever worn.
Great experience with the doctor and the room tech. Would have given five stars if the floor tech wouldn’t have looked at me like I had two heads when I asked him to explain why he was recommending something and when I made a statement about my prescription.
I am very impressed with Eye Care of Denton. Dr. Milburn was friendly and professional; she took the time to go over my retinal scans and other exam results. The staff is friendly and very helpful. Glad I tried Eye Care of Denton!
Everyone in the office was very nice, and the doctor was great! The office was very nice and clean.
Everyone was very nice, and professional and helpful. Dr. Ripply took her time with me and, answered all my questions.Dr. Ripply goes above and beyond for her Patients.
All personnel were friendly, professional and skillful. I believed I was receiving excellent care.
They absolutely care about taking care of you. The only thing I can say negative is it was a little pricey, but I’m frugal, and got contacts and glasses
Exemplary customer service. Will only come here in the future
This is the best eye care in Denton! Always clean inside and everyone is so nice. Dr Kim is AWESOME!
Great Doctors and staff! Our entire family goes here. They take good care of us. My wife and I, along with one of our sons, all wear glasses. We brought our daughter in for an eye exam thinking she would need glasses too. She did not need glasses. Its nice to know that they will not sell us anything unnecessarily. We love this place.
Very fast and professional. I had an issue with one of my eyes. They got me right in and took the time to find the issue and help correct it. 24 hours later my eye was completely back to normal. I highly recommend Eye Care of Denton.
Absolutely love this place. From check in to check out, everyone is extremely friendly and helpful. Love the doctors.....always so thorough, efficient and super sweet.
Very good experience and I’m glad I chose this establishment for my appointment
OMG...I just got contacts!! Incredible!!! Excellent service here, great staff and mind blowing facility! Their equipment is state of the art as well. So glad I went here.
Ive been in TX for 6 years and have been to two eye clinics. I havent had very good experiences. Third times a charm. I had my very first appointment here and found the front desk and the doctor to be very professional and very personable. Great experience! I found the best clinic ever! Will be coming back!
Loved it ! The ladies at the front were very helpful ! The young lady who came in before the doctor was super friendly and made my experience very comfortable! The doctor was quick to come in and was very efficient . The guy at the end who sat at the table in the middle of the clinic was supper funny and nice ! We had genuine conversations ! Overall great experience!!
Excellent care even during a pandemic. Everyone including patients wore masks. Sanitized cards in the exam rooms and shared seats. I felt as safe as could be expected.
I have tried different eye doctors and glasses makers for the last 16 years. Dr. Ripley and her glasses have been the only ones that work as soon as I put them on. Other places always had to remake them over and over again and sometimes i simply settled for whatever I got even if I didnt see that well with that new pair of glasses. Not anymore. At EyeCare of Denton I put my glasses on and they are perfect! I will never try another place!
I highly recommend EyeCare of Denton. Dr. Lynda Nguyen was very knowledgeable & kind. I had a great experience with my eye exam & contact fitting. Clean & professional. I will return & this will be my new Eye care. Thank you!!
Very clean and attractive office with extremely professional staff🤗 although I was not happy about the diagnosis, it was a good thing I made this appointment! Enjoyed meeting the staff🤗
The staff at EyeCare of Denton were friendly, efficient, and informative. Dr. Nguyen knows optometry well. She addressed my issues and I left excited to know my vision was going to improve.
I just had my first eye appointment at EyeCare of Denton. It was a very nice experience and I will be making them my eye doctor of choice for as long as we live in Denton. The technician I worked with (I cannot remember her name, but she was wonderful!) was extremely knowledgable and answered all of my questions. Dr. Milburn was very kind and knowledgable as well. I thoroughly enjoyed my visit and would highly recommend this practice!
I really prefer a smaller shop with more personal attention and less fanfare. EyeCare of Denton has plenty of selection and the top brands without being overwhelming. Its my first time ever wearing contact lenses and was pleased with the help and support the staff provided. I did have some issues with the contacts and these issues were fully addressed and taken care of on my followup visit. I ordered my new lenses and they are being delivered to my home! SUCH A TREAT to not have to schedule more time to go and pick them up. I also received a referral to a WONDERFUL ophthalmologist for a separate issue, I am so happy to have made these new connections!
Very professional and personalized service. Best selection of eyeglass frames in town!
I recently had an appointment to have my eyes examined. I had been referred to EyeCare of Denton and wanted to try them. I was amazed that they had an appointment on Saturday and I was able to get right in. I was very happy with Dr. John W. Porter, who examined my eyes. It was a great experience from the office staff and medical staff, as well as the Dr. I was in, through with the eye exam and purchasing of 2 pairs of glasses within probably 2 hours. Amazing!! They treated me as if MY time was as important to them as THEIR time was! That had not been the previous experience at my last eye Dr.
Very friendly and helpful. They have always provided good clear explanations of my current condition and recommendations for care. Great follow up on questions and concerns.
This was my first visit and I was empress by the staff and doctor. My only problem was my bill, I was not expecting the charges and I was told my receipt was emailed to me and I still have not received it. So I am want to know what I was charged. Otherwise I am happy with everything else.
Dr. Rippley and her staff always provide me with quality care. Everyone is very pleasant and professional.
Love this place! They are all very sweet and actually listen to what you’re telling them. The doctor is very personable and easy to talk to! Definitely recommend going to this eye care doctor. You won’t be disappointed!
Friendly professional staff and doctors. They have advanced equipment. Would highly recommend.
The people working in that place is so nicely
Absolutely love the Dr. she is super informative, and nice. Jasyra is only 10 and had a pleasant experience. We took all of our 5 kids for their well eye exam visit ☺️
Its always a pleasure going here. We are in and out. They are very friendly and extremely helpful with checking on any concerns you might have. There are always some type of sale going on to help with the cost of your glasses. They also have a wonderful selection in glasses and sunglasses.
They were all so nice and super helpful. It was a quick and easy appointment. Dr. Nguyen was so sweet, explained everything to me and answered all my questions. They also have a wonderful selection of eyeglasses!
Dr. Rippley is such a great doctor! Love her office and the staff. Very fast, friendly and professional.
I Really liked my visit everyone was friendly and informative. One of the girls was real helpful helping me pick out a pair of frames.
Extremely well-kept, clean professional office. Dr. Nguyen and staff were professional and courteous. Happy to have established care here.
Took my parents for their annual check and it was always an excellent experience taking them to this facility. Staff is very detailed and exercise patience in dealing with them. Dr. Nguyen is always a delight being their provider.
You did it great, thanks for your attention.
Dr Nguyen and her staff are fantastic. Would highly recommend.
The staff at EyeCare of Denton ROCKS! From the front desk, to Dr. Kim Nguyen, to the lady and gentlemen that help you find the perfect specs for your face and look... AWESOME! Everyone was nice, professional, kind and personable from the moment my family and I walked in for our appointments. And when it came time for me to try out contacts, Dr. Nguyen and the nurses were my personal cheerleaders as I struggled with getting them in and out of my eyes.If you are like me, putting off going to the eye doctor because who wants to admit that their eyes are no longer 20 years old, stop and visit EyeCare of Denton. It will be one of the best decisions you could make and your eyes will be happy you got them checked.
Always so friendly, prompt, and professional! I leave every time knowing I received the best care from an optometrist!
I’ve been seeing Dr. Cooper. He discusses everything with me until I understand what we are trying to do for my vision. He’s patient, dedicated and very kind to this grandmother! I like that he jokes with me too.Everyone I’ve met at this office are so kind.
Had a wonderful experience, love the team that was on that morning. Every one was very pleasant and most helpful. I especially love the doctor and how she was very patient with me and my many questions. She took the time to fully answer my questions full. I did not feel like a number as with some other places that I have visited in the pass. Lastly, the thing that I was most happy with is that my appointment was for 10 am and my name was called exactly at 10 am. I will see how my next appointment goes but overall great customer service.
The staff was very friendly, knowledgeable, and professional. From the moment I walked in to the moment I left, it was a very pleasant experience because of the staff. I highly recommend EyeCare of Denton!
Staff personnel are very professional which creates a warm and inviting atmosphere. All concerns were addressed with sound solutions. Dr. Nguyen is highly recommended.
So glad I found Dr Rippley and her staff. I trust her judgement and expertise. So caring and knowledgeable. Wouldn’t go anywhere else🤗
Everyone was very nice. Great atmosphere positive happy team work environment.
The techs and optometrist were very caring and nurturing as a first time patient. I thoroughly enjoyed my experience.