I wasn’t sure how to get the keyboard to come up. I figured it out by trial and error.The service by the receptionists and Dr Dinh wasthorough and professional. The receptionists were very patient and helpful. Customer services were 4 or 5 star but I rated overall 3 star because of the online questionnaire. A lot of terminology used in the questionnaire was too technical and/or required explanation (which the receptionists were willing and usually able to explain). I suggest it be reviewed and simplified. Maybe it’s just my ignorance.
Dr.Do was absolutely amazing. I felt comfortable and didn’t feel bad for my eye situation. Walked into the office and was greeted so nicely by the front desk women and then was continually shown great service. Will definitely be returning for annuals and any eye appointments needed in the future!Edit: Came back for my annual eye check up. Everything was amazing and the front receptionist was awesome. She was incredibly helpful and nice. Dr. Dinh was also just as helpful and he reassured me on getting the help I needed. Again, I’ll be returning for my future visits!
Great professional service. Very friendly staff. We will definitely be back.
Hands down best eye doctor ever! Everyone was super friendly and informative. They were super patient with me and made sure I understood everything that was said. They also answered every question/concern I had with ease. I loved the energy and can’t wait for my eye exam next year 😂
It was really easy to schedule an appointment online and get in quickly! The whole office is super understanding and friendly, and the doctor made sure I had everything I needed before I left. Thanks for all the help today!
Everyone was extremely friendly, accommodating, and patient. Got an appointment and exam on the same day, and the doctor was very thorough in explaining changes in my eyesight since last year. Would highly recommend to anyone seeking their services!
From the second I walked into the front office, I was greeted with respect and kindness.They explained everything in a concise manner and the digital paperwork was a breeze. They answered any questions I had before proceeding with the exam and even offered suggestions for my situation. Everyone was splendid to work with!And the best part.....They dont nickel and dime you about getting a super accurate glasses/contact prescription (coming from MS, this was a REAL problem for me).Highly recommend anyone seeking a new Eye doctor to give them a call :)Marq G.
I scheduled appointments for my 5 year old son, 11 year old daughter, and myself. My son hates anything in or around his eyes so the test took a little while. The assistant who worked with us (I believe her name was Toni) was so sweet and patient with us! We seen Dr. Dinh he was very patient and informative. I would recommend!
Great staff! Very informative and positive atmosphere. The doctor was great. I’m needing bifocals this go around and the doctor again was very helpful and informative. I have been warring glasses for years and have been to many optometrists. Definitely one of the best experiences I’ve had in a long time. I would strongly suggest this offer to my fiends and family.Cheers!
Excellent service! My 17-year old son had a really thorough visit, and the doctor explains everything step by step. The staff are incredibly friendly and fast. Excited to return again!
This was my first time here as I’m new to the area. The ladies who work here are very sweet and professional! I love the environment and I feel very comfortable! I even had the pleasure of witnessing a rude customer and watching the sweet desk lady calm the situation with style!
I went in on Thursday to make an appointment for my husband and I. Everyone was so friendly and I was able to get an appointment for the next day. We arrived to our appointment and once again everyone was welcoming and friendly. The doctors are very knowledgeable and explained everything. Everyone made us feel at ease and we even laughed and talked. I highly recommend Switalski Eye Care.
Staff were all great and so was Dr. Pangan. Very helpful. Highly recommend this office.
The staff was extremely friendly and made everything alot easier. Everything was quick and professional and made things very simple for me! :)
Very Friendly and honest. State of the art equipment. I feel confident that diagnosis given was accurate. Would highly recommend. Dr Do rocks!
I hadnt been here since 2018, and my memory is still accurate service was phenomenal the professionalism and the attention to detail, phenomenal. Every time I come here I feel good about my eyes they counteract absolutely everything WebMD could possibly tell me and that is worth paying for, which I didnt do because they ran both of my insurances so I had to pay nothing. I love you all Ill see you next year
Loved my experience here! Everyone effectively communicated with me and made me feel very comfortable. Wonderful, professional, and sweet staff! I highly recommend.
I took my daughter here for her very first real eye exam and had a great experience. Everyone was extremely friendly, from the front desk staff to the doctor. The girl that gave my daughter her eye exam was very sweet and explained everything to my daughter before she did any tests. She spoke to my daughter in a way that she understood what was going on but didn’t baby her, or talk down to her, which I loved. They were very up front about cost on any additional tests/imaging.My daughter did end up needing glasses. Dr. Do was very patient with my daughter and explained everything so that we understood why she needed glasses and when she needed to wear them.Overall we had a great experience from start to finish and we will definitely be using this office from now on.
Eye doctor & staff are patient, informative & kind. Really appreciated that. I feel like they double- & maybe even triple-booked appointments, and I had to wait almost an hour to be seen. My schedule is pretty jam-packed on most days & the wait is super inconvenient. Better scheduling practices & this would be 5 stars.
For my first visit awesome experience from start to finish. Staff was friendly and welcoming.
Everyone there is super sweet and great! Didn’t have to wait long, and the paperwork for a new patient is short and easy to fill out. Excellent experience all around with a phenomenal doctor and great employees. Highly recommend!
From the moment I walked in, this was hands-down the best eye check-up I have ever had. The staff was courteous and knowledgeable. The office was spotless, yet still a comfortable environment. Dr. Do was thorough and explained everything very well. She made sure I knew my options and that I was comfortable with the final choice made for my eye care. I highly recommend Switalski Eye Care in Denton.
Staff was super friendly. Could tell customer service is a priority.Dr. Do was thorough and explained everything. Could tell she wanted to make sure I was comfortable with my eye care plan.I wish Icould recall the names of all the staff working that day. They were all exceptional.The Saturday I was there a new staff member was being trained. The trainer was patient iand caring n her explanations of protocols.The way staff treat each other is vital to a business. Seeing all of the staff interactions was refreshing and let me know how my own experience would be.
Super friendly staff and the doctor was attentive and knowledgeable! Definitely will be returning!
THESE LADIES ARE GREAT! I started coming last year and didn’t quite have a good experience with the previous receptionists the only reason I came back was for the Dr ( WHO IS AMAZING!!)but the ladies now are great! Such a great experience and I’ll be returning! If you are in the area I recommend you visiting them for your eye check ups.
My son saw had an end of day appointment on a Tuesday with Dr. Huy Dinh and the visit felt very rushed by the doctor. The front desk was very pleasant. Will not be going back.
I had the most amazing experience!!! It was my first time getting contacts and everyone was so kind and patient with all of my questions. They did a great job training me on how to put the contacts in and out! I have VSP eye insurance and I got some amazing deals on eye exam, glasses, and contacts!! Definitely will be coming back!
Great office, everyone was very nice and courteous. There was a small wait when I got there but they did everything to accommodate me and apologized several times. The doctor was extremely nice and made me feel secure in my prescription. They take photos of the inside of your eyes and check everything thoroughly. Ive never felt more taken care of at any optimitrist before. I will definitely be coming back the next time I need glasses.
The front desk staff were friendly and helpful. The doctor did a great job with contact lens exam for my daughter.
Staff was very kind and the Dr. was super helpful with any questions I had.
Doctor Do is amazing. Very friendly and knowledgeable. She answered all of my questions with a great demeanor. I never felt rushed.
An awesome experience this morning and the staff was excellent!!I will be back and I will let family and friends know how well they take care of their clients 🤗
Been coming for exams for the past 3yrs and everyone is always so nice and really take the time to explain options on exams and why they recommend each one. Very thorough with the exam you choose and do not push for any unnecessary extra things. Highly recommend!
Very quick, but the results were on point. Loved the staff. Very chill vibes here. I will be only coming here from now on.
Very professional and organized office. I forgot my appointment but they gave me a call and were able to fit me in same day.I feel like the level of care was high and can definitely recommend the office to anyone needing eye care.
Got a email that it was time for a eye exam, made the appointment and got in to the see the Dr. the same day, what a pleasant surprise! Dr Josephine Do and her staff were friendly, very professional and had a genuine care about your eyes.. I will recommend Switalski Eye Care to all my family and friends.
Super informative and personable staff. Dr. Josephine Do was phenomenal at explaining pertinent details of my exam. Will surely go back and highly recommend!
Very friendly and kind reception/ triage, first time visit. Dr. Patel was very kind, answered all of my questions, and was very patient throughout my exam! I would totally recommend to anyone!
Very professional office staff. Dr. Switalsky explained everything that was going on. And showed and explained everything from the tests they took for my eyes! I would definitely recommend going hear for your eye care needs.
So much better I have been coming to this location for years ... youre staff is great now and racheal was very helpful... the new doctor is amazing very informative and takes her time and explains ... Im a life long patient
Extremely friendly staffed. Was able to get us in on a very short notice and was done in less than an hour. Very helpful!
Easy in, great experience with doctor and staff, easy out!!
Everyone is great. Second time visiting and I will be coming back for anything I need.
Dr. Do is such a pleasure to deal with for eye exam. She makes you feel relaxed and confident that you are getting a comprehensive check up. Front office staff are very friendly and helpful. I would highly recommend this office to anyone looking for quality eye care.
The nicest team! Been wearing glasses for 9 years and this is definitely my favorite eye doctor. Highly recommend.
Everyone here is supper friendly. They all made me feel like if I was in my second home with a second family. Great customer service!They make sure to communicate everything with you. All the questions you ask they will answer right away. I felt very comfortable they whole time while getting my eyes checked.
I’ve had poor experiences with eye doctors in the past, but this place was phenomenal and finally seemed to get me the right prescription when a past doctor could not! Dr. Do and the staff were so friendly and welcoming!
The staff was great, the doctor was great and very thorough. I highly recommend them.
They were absolutely amazing! Super friendly and made me feel comfortable!
The staff were kind and amazing!! In and out pretty fast too!
Everyone was so nice and made me feel very comfortable! I was nervous at first, but it turned out to be a wonderful experience. Thank you all for a quick and easy exam! :)
Awesome staff! Awesome doctors! Highly recommend!
Staff was friendly and efficient and Dr. Dinh was great!
From walking in the door to walking out the door an excellent experience.Helpful, kind, informative, and NOT pushy about purchasing extras. Will be back. Already set up my annual exam next year. I HIGHLY recommend Switalski Eye Care in Denton.
I’m new to Texas, so Switalski Eye Care was recommended by a neighbor. I had a great experience! Very thorough exam and explanation, friendly staff, clean environment. It was easy to schedule an appointment, and they have lots of availability. Will definitely be coming back next year.
Quick easy and accurate! Everyone very friendly and explained what each test was for. They even contacted both my vision insurance and medical to make sure every test was covered! I highly recommend!!
Fast service and friendly staff. Would definitely recommend! :)
Staff very friendly. Safe environment and very competent in explaining diagnosis. Would recommend to family & friends with no qualms.
Very friendly staff and my doctor was very nice . I’ll be coming here for all my eye related needs .
The staff welcomed me and made me feel very comfortable. Quick and easy appointment.
LOVED the front staff. the doctor didnt seem interested at all. didnt ask me why i was there what issues im having and the exam took 5 minutes. I really hope my prescription is right. didnt mention my astigmatism, even tho i have it in my left eye so we will see. but again, the front staff was amazing and very welcoming.
I have to say that I am TERRIFIED of putting stuff near my eyes. They convinced me to try contacts for a $75 charge, because I had lost my glasses and needed something immediately. WORST. DECISION. EVER. She put them in my eyes and then I had to take them out and put them back in... I could’ve saved myself so much agony had I just stuck with my gut instinct. The staff were SO SWEET, kind, so understanding and gentle. This review is for anyone on the fence with contacts...if you’re scared of contacts then just pass on the exam. Besides that experience I HIGHLY RECOMMEND these ladies. They’re super friendly and knowledgeable. They never tried to sell me anything I didn’t need. Unlike other optometrists in Denton that shall remain nameless but it rhymes with Bagsdales. 😂
Friendly and professional service from beginning to the end. Great experience!
The Dr was awesome and explained everything. The staff was super nice! Left with a prescription that was correct and new contacts that feel great! Glad I found a great eye Dr.
Great atmosphere, very professional and informative. I highly recommend.
Very professional and complete discussion about my options. Good office staff and scheduling, no waiting.
Very professional, detailed explanation of service and options, and friendly doctor and staff.
Dr. Berry was the best I’ve ever had!! Made my experience so great!!
Everyone was very cheery and friendly, and my appointment was so quick, but not rushed. Love this place.
Dr. Do was very precise in her evaluation of my vision concerns. She was extremely informative of everything she did. Will be going back for my next check up.
I was extremely happy with the services received. Even though I had made an appointment online the week prior, due to poor weather with power and internet outages my appointment was not in their system, But they took me in anyways, which I was very appreciative of. The doctor and all the staff were very helpful and friendly. I will go back to them and would definitely recommend them to anyone.
FAST, FRIENDLY, PROFESSIONAL! Best experience i’ve had in awhile!
Dr. Do and her staff are great! Ive been going here since 2010 and will gladly continue.
Dr Do is the best. Exam was quick and she explained everything she did. I recommend this Eye Care practice 100%
Dr. Do was very informative and patient, explained my options. Toni was friendly and helpful.
Extremely nice people in the office, and the optometrist was very thorough with details and suggestions.
I won’t ever go to another eye doctor. They are fast and convenient. Organized! And the staff is over the top friendly! I love it
Quick, easy full exam and an excellent, pleasant staff! Dr. Do is great!
Im new to Lewisville and was looking for an optometrist. Im so thankful I choose Switalski. I have some minor problems with my eyesight. Dr. Berry took the time to listen to my concerns. Then she explained what was going on. I look forward to coming here again next year!
From the moment I walked in the door, I don’t know what these ladies names are, but I remember purple hair and one with a pink hair clip... welcoming, personable, and attentive! My nurse explained everything in the pre exams to me before doing anything, regardless of it being routine and me being a prior VW client. Dr. Do herself was the best optometrist I’ve ever had. She was patient, caring, perceptive and created a no-pressure scenario that gave me time to adjust to the fit of my contacts AND ask as many questions as I could muster.If you think that’s good, listen to this. Once my appointment was over, Dr.Do gave me an extra set of lenses and the nurses up front gave me a referral to VW where my insurance would go the farthest. I could’ve had a lollipop if I wanted one! As a leader in the customer service field, I have to say that this service was OVER THE TOP AWESOME!! I’d give 6 stars if I could. Thank you so much ladies and THANK YOU DOCTOR DO!
Super friendly staff and doctors. I will definitely be going back anything I need their services
Very friendly staff. Dr. was very knowledgeable and explained everything extremely well. Best eye exam I have ever had!! Thank you!
The staff was AMAZING. I had so much anxiety and I was at ease and felt so good about all my questions. THANK YOU
It was awesome!! The staff is really great, I even had to change my appointment twice! Dr. dinner was awesome she was very personable and thorough. I will use this place for my eye exams every time!!
Dr. Do was very helpful, and thorough.All the staff were pleasant. Great experience overall.
The staff was very friendly and able to answer questions I had!! I needed to get a form filled out for school and they were very accommodating! I will definitely be returning here for future eye care needs!! The two ladies who were checking me in and running the tests before I saw the doctor were very helpful in easing my nerves before the actual eye exam, they were so sweet!
The staff was great and helpful... I highly recommend them.
Great experience, the staff are all very nice and helpful!
Thank you, Dr.Josephine, Rachel and other personnel! You are amazing!
The staff is so professional and concerned for my needs, the Dr. Did a wonderful job and got me on the right track, Im so pleased about my visit, thank yall very much :)
Super nice folks, and the Doctor himself was very courteous! Definitely going to recommend this place to others. Keep up the amazing work!
Really needed the same day appt. And she got me in. Great customer service. The doc was very thorough in my appointment. I didnt have any questions when my appointment was over.
Fast and friendly appointment and thorough. Will come back again.
Great staff. The staff at Switalski Eye Care is fantastic. They are kind and caring. The doctor is very knowledgeable and explains a lot about what to expect with your new glasses or contacts.
My office visit was great! The staff is awesome! I love my doctor, she is so sweet and kind. Overall great visit!❤❤
They were very professional! They gave me a lot of information. I absolutely loved their service!
Staff all very friendly! No long wait times. The doctor I seen was incredible. Very knowledgeable and great at explaining things.
Friendly and helpful staff! Dr. Do was super nice,friendly, and knowledgeable!
Fabulous!!! The doctor was amazing and the staff was so friendly! Strongly recommend :)
Great experience and friendly atmosphere. From the front office to the Dr. Everything was explained and answered with information you typically don’t receive from other optometrists. Found my new eye care location!!!