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Koncept Motor Cars
8475 S Texas 6, Houston, TX 77083, United States
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Koncept Motor Cars
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Ab
Review №1

Marcus is an absolute pleasure to deal with. He is so friendly, trustworthy and helpful. We are delighted with our new car, a seamless buying experience. Thanks so much Marcus!!!! Thanks

Co
Review №2

Great dealership these guys are some of the nicest, patient car people I have ever seen. I highly recommend buying a car here!

Mi
Review №3

Really friendly service, good deals on cars and easy buying experience. Would definitely recommend him. (A+)!!

me
Review №4

I recently brought a car from Marcus at Koncept Motor Cars he was truly wonderful I would 100% recommend him friendly helpful nothing to much trouble you wouldn’t be disappointed by his service so come on take a look and buy one of his cars (🚗)

St
Review №5

Marcus has help me out with my car and also my parents and my other friends .Thank you so much! Every one in this office has great customer service skills.

jo
Review №6

Overall it was Excellent. We found the car we wanted but priced way above what we could afford. They worked and worked on the price and got it where it needed to be. Not many dealers are willing to haggle anymore. The staff was super nice.

Wa
Review №7

Excellent selection of vehicles at very reasonable prices and very helpful staff. bought my car from them just over a week ago and the process from start to finish was very good (thanks Marcus). would definitely use them again.

St
Review №8

Marcus is super awesome and they work with you to accommodate your needs and fix any issues!!!!

At
Review №9

Lots of great foreign and domestic cars for sale. They have a huge inventory on their location on hi way 6. The best deal though is that they can get you any vehicle you want through their well connected auto network. Its worth it to go and visit to take a look at their selection. The best sales person there is Lamar for sure he will get you a ride.

Do
Review №10

Very helpful easy to finance I recommend my family and friends to them good job !!!!

Da
Review №11

Love doing business at Koncept! The staff there takes care of everybody! They are amazing. The owner himself came out and helped me get the deal that I wanted.

Tr
Review №12

Excellent service! Got my car ready without hassle, great customer service. Will definitely be back. Highly recommended. Thank you !!!

Jo
Review №13

Great service from Marcus. no pressure just advice and a friendly face. Brilliant salesman. Good level of knowledge and not pushy...

Ge
Review №14

Amazing place, amazing staff, and an even more amazing of an experience. This is the place for your next vehicle, dont sleep on this dealership. Prices are well below market value, and there are too many options to choose from. For people like myself, this is car haven!!!!!

Ry
Review №15

Very good service, Marcus was transparent from start to finish. Kept to time scales and the vehicle was as described. would definitely recommend.

Mi
Review №16

I had the best experience with Marcus and Titu. They went above and beyond to make sure that my car buying experience was exceptional!! I would refer this amazing duo and use them again if I ever need to purchase a car !!!

Da
Review №17

Horrible place to buy a car! I unfortunately visited this place several months back to see what they had to offer after my bank sent me a letter in the mail about purchasing a car here. The sales person was very pushy as well as the sales manager to get me into a car. Major red flag and a complete waste of time! If your looking for a car, this place isn’t it!

St
Review №18

Would highly recommend Koncept Motor Cars. Highly recommend Marcus. He helped me all the way through and kept me updated throughout the process. Very Friendly & down to earth! Love the car. Thank you

Na
Review №19

Would highly recommend Koncept Motor Cars. Very easy and convenient through collect method. Great value and very happy with my new car. Many thanks

Da
Review №20

This place is a nightmare. We agreed to the internet price over the phone and drove an hour away. When we got there the owner said it was not for sale anymore because they were sending it to auction, but there was a another person that wanted to buy the next day. It maid zero sense. When we said we wanted it they raised the price another $3k.. after they pulled my friends credit… In my 6 years of being in the car business I have never seen anything like. This dealer gives honest car guys a bad name.

Fi
Review №21

Very good services, excellent vehicles, easy process the best prices around market will definitely come back and I highly suggest everyone to visit them will never be disappointed, new inventory every week!!!!!

ju
Review №22

This is a scam, just look the comments that are 5 star this is totally fake!! is a guy from the dealership writing good comments, i was about to get a car from here but ill always like to check about the dealership and this is the worst that i had ever saw!

Ka
Review №23

I had to give them 1 star in order to post!!!!🤬🤬🤬 I GIVE THEM NO STARS!!!!! I called this morning regarding a vehicle to make sure it was still available and that we could test drive it. The sales person Ryan Washington said YES! What time will you be here? I said well were 2hrs away. Then he asked what will you be driving? I said a Ford F150 pickup white. So he said when yall get here ask for Ryan Washington. So when my mother and brother arrived and asked for sales person Ryan Washington he comes to tell them he told me it was already gone. Hes a lier!!! So he said he would give her a discount for driving 2hrs for a car that wasnt here and she was gonna pay cash for total cost. Okay thats good RIGHT! WELL NOPE!!! The 2nd car she had her eye on was 13,877- he tried to pull a fast one and sale her a walk out price for almost 18,000. This dealership will take advantage of you if you dont know any better and try to screw you!!!

Jo
Review №24

Great company the sales manager and worker are very friendly and helpful and I really love this company since I had my car I had no problem with it...

Ma
Review №25

Marcus was awesome to work with. Great price and excellent communication and service. Very knowledgeable and helpful. Highly recommend.Thanks Koncept Motor Cars !!!

Om
Review №26

Agreed on a price and then they tried to add a $5k warranty at the very end of the deal. They refused to sell me the truck without their warranty even after running my credit and getting approval. This is an illegal business practice and it will get reported to the BBB and FTC. Please stay away from these guysNo hagan negocio con este dealer. Aggregadon $5k a mi precio por un producto que no queria y no me vendieron la troka. Ya fui approvado por el banco y resulto en una mal consulta de me credito. Es illegal y sera reportado al BBB y al FTC. Cuidense

Ja
Review №27

We had great customer service here and bought a car over a year ago which weve had no issues with. We will definitely return to buy our next car from here. Thanks

Ni
Review №28

I would definitely recommend Koncept Motor Cars!! He was so helpful he could not do enough for us . All the staff are so welcoming enjoyed the experience thanks guys.

Pe
Review №29

Everyone I dealt with at Koncept Motor Cars was extremely friendly and helpful. I will definitely use them again. Brilliant service. A+

Ro
Review №30

This place is the definition of a bait and switch scam. I found a car on the website I liked for a good price I called and spoke with someone and asked what the out the door price was just assuming it would be 1-2k higher with TTL. He gave me a price 4500 higher than what was advertised so I asked why such a difference and I quote he said we list the cars super low online to get people to come in and then add a dealer certification fee Ive tried contacting the sales man after I called him out on it and asked to speak with the owner to find out why he is baiting people in with prices he never intends to honor but no one answers. Overall dont shop here complete bait scam all the online prices are 4-5k lower than what they will actually sell it for.

Je
Review №31

This is a legit used car dealership in Houston,Texas. Car was as described, was in great shape with low miles. Mr Baines was great to work with. The ONLY negative rating I can give is that the car s price listed online is by far NOT the price you will pay to get the car out the door and on the road. I paid almost $9,000 more than the listed internet price and the kicker was that didnt even count shipping, sales tax, title or license fees either. So if I can give some advice for potential customers in the future, be 100% certain that you agree on a price that is out the door and on the road price. The car was listed for $46,800 and by the time I paid $1,000 for shipping the car, paid the taxes, title and registration fees, I was in the car for almost $14,000 more than the listed price.

te
Review №32

Great service both Marcus and Tito were very attentive, polite and friendly. would highly recommend Koncept Motor Cars.

Sh
Review №33

Over love Marcus! Very helpful and made sure. walked out with a car I liked Thats good business !!!!!!

De
Review №34

There is no way this place is 5 stars!! Don’t be fooled! Do not trust this dealership. They mislead you by posting a price then increase the car by some fake mandatory “certification fee” that is not included in advertisement! The fee is $4K more than advertised. We are reporting them for sure!!! Do not waste your time and money!!!

Na
Review №35

Thank you to Marcus for providing me with my new car, excellent customer service, nothing is too much to ask! I would definitely recommend!

Ke
Review №36

One of the best dealerships you can go, good quality cars and excellent costumer service!!!!

Ga
Review №37

Worst car dealership I’ve ever dealt with. The prices listed on Carguru is not the price they actually charge you. They charged me $10,000 more than what I had saw on Carguru. The features they list aren’t even what the vehicle has. They said they would reimburse me money for a certain issue and when I call to ask why I haven’t received it the person who answered said that they weren’t working at the time I bought my car and can’t help me. I will never recommend this dealership. I regret ever looking at this car dealership. Liars and scammers.

Vi
Review №38

Amazing customer service, quick and easy.Marcus was a lovely man and helped us every step of the way.

Pe
Review №39

Brilliant would highly recommend great customer service love me new car would definitely recommend.

Jo
Review №40

Got the car that Ive been looking for at a bargain price and everyone was super friendly.

De
Review №41

Bought a lovely car from here yesturday. Brilliant service from start to finish, thanks all, lovely and friendly and no pressure at all, thanks for all your help!

Sa
Review №42

I would have to say this was the best car buying experience Ive had. Our salesman Shawn was on point. He didnt try to push us into buying something we didnt want. He was super responsive and helpful from the first call to the dealership to handing the keys over-- 10/10. Financing was great as well. The finance guy was very helpful in laying out our options for payments and what would work best for us. Will definitely be visiting them again for our next car.

La
Review №43

Fantastic service at Koncept Motor Cars very happy with our new car, a big thank you couldnt be happier with the service

Ca
Review №44

This place has terrible service! DO NOT BUY A CAR HERE! They will sell you a car that will have problems within the first 15 days of purchase. They will give you bs excuse on why the mechanic hasn’t fixed it. They will always say the manager isn’t there when you have a question about when your car will be ready. They will give you the run around and never give you the car back!

Gr
Review №45

Great service and friendly would use again and recommend them to anyoneVery good service, good quality car !!!

Je
Review №46

Fantastic customer service from Marcus, would recommend to anyone looking for a new car. 10/10

Or
Review №47

The worst experience ever. From being charged the $5,000 for extended warranty that covers nothing to them not doing the repairs they said on The We Owe sheet. Once they took my money their contract went out the door. Every manager we spoke to was rude and unhelpful. They told us the car was fixed and when I drove off the lot and saw nothing had been done they would never take it back. Something has to be done to stop this company from taking advantage of hard working people.

Br
Review №48

If you’re from out of state I wouldn’t recommend. You won’t receive your license plate or registration before the paper tags expire. When you call to find out if it is in or if there is a problem registering the car the only response is “it takes longer because you’re out of state”. Unprofessional.Update: Hopefully your car is never totaled and you have to deal with this worthless “dealership” for refunds. The processing time on a check that is already in their hands is 2-3 weeks? Make it make sense. And how is the person who deal with the refunds only available 2 days a week? I use the word dealership lightly. No way are they a five star. I’m sure all the reviews are fake. Because it’s a hot mess over there.

Ay
Review №49

Great place and great people I would strongly recommend!!

Br
Review №50

Bought a car from them, was very impressed with the attitude, helpfulness and friendliness of the staff, very good experience and good value for money, Thank you to Marcus for helping in the process of buying my new car..

Ei
Review №51

Excellent service and very friendly staff. Thanks Koncept Motor Cars. I love it !!

Lo
Review №52

Super efficient, flexible, friendly staff and car in great condition. Will definitely be using again.

Ja
Review №53

Friendly, thorough service, very satisfied with their help getting my new car.

Em
Review №54

Thank you so much for my car and for the good service !!!

Ke
Review №55

Great service and attention from my sales guy & got top dollar for my trade.

Ni
Review №56

Surperb friendly customer service, love the car perfect. Five star !!!

Ti
Review №57

If you need a quality used car Marcus is the man to see . A+

St
Review №58

DONT BUY A CAR HERE!!! I REPEAT DONT..... THE GUY THAT SOLD ME THE CAR STOLE 1K CASH FROM, I GAVE THE 6K CASH AS A DOWNPAYMENT AND ONLY 5K CAME OUT. I MADE A POLICE REPORT AND THEY SAID oh yeah that place is shady, you arent the first person that has called about getting scammedLook at all those bad reviews there all have something in common, i recommend going somewhere else.

Se
Review №59

This place is a SCAM!!! They are the Kings of Nigeria in the car business. Be VERY careful when signing because they add 6,000 dollar extra on some BS Program saying you need it to purchase the car to make extra commission. When I asked the manager King of Nigeria Scammer why he wouldnt sell me the car without the add on, He stated he needed to make the money somehow. They mislead you giving you a fair price and then they add 6,000 to the final price, WATCH OUT! They will try to make you sign first before showing you the numbers, they did it with me so believe me they will do it with you too. I asked several times for the numbers and they gave me the run around until the very end when I refused to sign until I saw them. Do yourself a favor and dont sign anything with this dealership!!

Th
Review №60

Excellent experience buying a car this week with the help of Howard😍

Ke
Review №61

Great experience here, Marcus was brilliant, would definitely recommend 😀.

lo
Review №62

Just purchased a vehicle here. Staff is great. Down to Earth and did not waste my time. They put me in a great vehicle at a great price and this is the first time i ever baught a vehicle and walked out feeling like it was a really good decision. I would recommend them to my family and friends and that says it all.

Ed
Review №63

Bought our second car from here the service was great car was a bargain. Thanks Koncept Motor Cars..

Ch
Review №64

Definitely bring your own mechanic when coming to shop here 🤣

Li
Review №65

Bought our second car from here the service was great car was a bargain.Thanks Koncept Motor Cars

Ge
Review №66

Brilliant service !!!Simple quick and easy and car is amazing very happy with service!!!

Jo
Review №67

Simple quick and easy and car is amazing very happy with service!!!

Ch
Review №68

Very helpful and made the process very simple and straightforward. A+++++

Ma
Review №69

Price listed online and talked about over the phone did not match what they were willing to sell the vehicle for.

Er
Review №70

Great service.. fast convenient.. they will even send some out to look at your trade in..

Ka
Review №71

Was treated like a star and got the vehicle of my dreams without pressure. A lot to choose from and the sales team are rock stars, especially Marcus he went above and beyond to get me in my vehicle Thank Koncept Motor Cars ​and thank you Marcus

Ch
Review №72

They will try to run your credit before they even let you look at the cars. Don’t let that happen. Until you are ready to buy the car, don’t let them run your credit. And that’s 2012 GMC that’s lifted in the parking lot, it has a bunch of transmission problems. Don’t buy!

MO
Review №73

Worst place to get a car .. never again .. they sell new cars with problems they done mention

Ro
Review №74

Once they give you a car and give you your key they don’t wanna give you your other set of keys

Ev
Review №75

I wasnt sure if I was going to find what I was looking for but when you have a team of people willing to take their time to help you find the one it makes it so much easier. Thank you Koncept for getting me in my new CHARGER!!!

An
Review №76

Worse experience of my life. First, let me say that Joe is an extremely nice and funny man. If he ever leaves and go to another dealer, he would have my business. But Marcus Ramirez has ruined it for me or anyone I know. This man is demeaning, rude, and lacks ANY form of customer service. Save your money and go to a car dealer that will treat you with respect.

Be
Review №77

Drove an hour to test drive a car after talking with one of the salesman only to get there and find out the car doesn’t start and they won’t do anything else for me. Tried to talk to the manager and was told he was busy and no one ever wanted to get him on the phone. Will never do business here and would suggest others to stay away as well.

Ju
Review №78

Sseems very shady

Te
Review №79

After a rough beginning these guys went all out to make sure i was satisfied. I can honestly say what happened had to have been a mistake because the way these guys handled this situation was exceptional! I do apologize that i can undo my comment on CarGurus but if you are able to see both just know they take care if their customers and im happy to have done Buissness with these guys. Thank You Marco! Youre the best!

Yo
Review №80

Worst experience ever i but a car and drove it for a week in a half and then it stop working i take it back to get it fix and they only told me next week it will be ready and ill go and they didn’t even put no hands on it it was there for a month and nothing had to bring it with a toll truck because they will only put excuses never again buying from them again

Th
Review №81

Disappointed about service. They played the game too much

Ad
Review №82

Bad customer service.

Св
Review №83

The experience was great Titu was great he gave us great customer service thanks again Titu !!!

Information
10 Photos
83 Comments
4.9 Rating
  • Address:8475 S Texas 6, Houston, TX 77083, United States
  • Site:http://konceptmotorcars.com/
  • Phone:+1 281-698-0891
Categories
  • Dodge dealer
  • BMW dealer
  • Chevrolet dealer
  • Chrysler dealer
  • Used car dealer
  • Ford dealer
  • Jeep dealer
  • Mercedes-Benz dealer
  • Volkswagen dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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