A Fabulous Experience!!!Angela is absolutely AMAZING!!! She listened to my needs and was very responsive.I am highly impressed with the cleanliness of the store…everything was properly sanitized. The store itself is impeccable.Angela truly made this a stress-free experience for me. I am thanks-filled to have met such a kind and intuitive person.Happy mattress shopping!
Brendan needs a Raise with a Company car. We came in for a pillow and he sold us on a whole bed. We are definitely coming back to purchase our new addition to our family!!! Thank you Brendan, continue being AWESOME
Went to the flagship store and worked with Bill, he was very helpful with finding a new replacement pillow for my old tempurpedic neck pillow. I tried out a few different ones and the Pro hi might be the one for me. Very nice clean store with every pillow and mattress option to try out.
I was greeted heartily by bill and he explained succinctly the benefits of the various tempurpedic mattresses and he allowed me to test a few mattrsses and they were very comfortable. I was even shown a special mattress which had air circulating under it for hot sleepers and that was a neat experience. He even gave me some free foam and a water bottle on my way out and I enjoyed my time there. Highly recommend bill and this store!
Alex was phenomenal! Very informative and provided all the information so we could make the best decision to improve our sleep. He made sure we got the best deal possible and that we got exactly what we wanted and needed. He was patient with us even as we went back and forth. By far the best person to get info or buy a mattress from!
Bill Lego worked with us to make our mattress buying process easy. He was able to answer all of our questions and help us pick the best bed for our needs.
Bill was very knowledgeable and helpful in helping us decide on our next Tempur. We have had one for 10 years and it’s time for an upgrade. He was able to answer all of our questions. :)
Bill Lego is AWESOME!! His quick help, excellent knowledge and supreme customer service is second to NONE! Stop by and get better sleep TONIGHT!!!
Alex helped me find the perfect mattress! He spent time showing me choices in the store and then answered many questions in detail over the phone prior to purchasing my mattress and adjustable base. Best Customer service I’ve ever had!
Alex was very professional & informative. Worked well with me to find a mattress!
Bill took his time letting us try out pillows and recommending ones based on how we slept. Very kind and helped me pick a great pillow!
Bill Lego was the best!! Really helped us score a deal and we got the best mattress. He also let us try all the beds with sanitary covers!
Wonderful experience!!! Angela was so informative and pleasant to work with! No pressure whatsoever, just felt like she really was trying to find what was best for us. Look forward to enjoying our new bed for years!! Thank You!
Alex and his team were amazing.. very knowledgeable and very kind.. great experience at this store❤️
Stopped at the store to purchase a new mattress for our new house. Alex was very informative and gave us options. I had done some online research of what we were going to order and ultimately ordered something a little different. Highly recommend stopping in to try out the options if you are looking for a new bed!
Bill Lego was fantastic on educating us on Tempur-pedic. He went through each bed and showed us all the features that the mattresses offer. Highly recommend working with Bill.
We had an amazing experience at the storeAngela was very knowledgeable and helpful
Customer service was phenomenal!! Alex and Angela were very accommodating and we are going to be purchasing pillows and a base! Thank you for taking the time and expertise to really take care of us!!! Definitely recommend coming here!!
I worked with Bill at the Jacksonville store and he was extremely helpful and answered all of our questions throughout the buying process. Angela was also very helpful! I highly recommend stopping in for friendly and knowledgeable service.
Bill was very helpful and informative!! We enjoyed learning about the options and are looking forward to getting our new mattress.
The customer service was amazing!! Bill helped us with everything! He made sure we received the best possible price with everything. I literally never left a store so excited lol
Bill was welcoming and knowledgeable. Overall a great experience. 10/10 would recommend.
Bill did an incredible job!! Super friendly and clean environment! He did an amazing job demonstrating all of the beds features and answering any questions we had! 10 out of 10 experience at this location & definitely look forward to buying my mattress!
Bill Lego is the man to see. Great personality and knows his stuff. Great salesman and an even better person.
Best experience ever. Helped me with a deal and made me feel welcome. Amazing pillows and amazing people.
Bill is the best. He always takes time and answers all my questions. Very informative!
Great experience! Bill explained everything in detail for us to make a better decision. I recommend this place 100%.
Bill Lego was an amazing sales clerk. He wasn’t hesitant to show us around
Bill Lego was great! Really showed us all our options and was so very friendly!! Highly recommend
Thanks so much to Bill for amazing service! He totally opened my eyes to the need for a platform and the functionality of Tempu-Pedic mattresses. Definitely worth the stop!
Bill lego was amazing!! He was very knowledgeable and helpful. I highly recommend him .
Bill was so informative & easy to talk with. No pressure sales but he educated us in the actual product that we need and the great sales that they have. Looking forward to ordering our new base to improve our quality of rest!!
Bill at St Johns Town Center was very thorough and helpful with all the details of the various options for obtaining the best sleep.
Bill Lego was awesome. I did not come to purchase a bed, however after consulting with Bill, I purchased a bed. He made me feel welcome. Go Bill
Great service/education on different mattresses. She even told me to wait a few weeks done an upcoming sale! That’s going above and beyond. Can’t wait for my fan base Matress
Bill was very helpful and not pushy about anything. Great experience overall and would highly recommend going here to anyone.
Alex was very patient, taking his time explaining the different options available. He asked lots of questions about our current sleep habits to help guide us to the best mattress and base options. We would highly recommend Alex for anyone wanting to get a tempur-pedic.
Bill was amazing! I went in looking at pillows and left out with so much information on the new beds that Tempur Pedic had to offer!
Bill L. was AMAZING. He had great customer service, very informative, and was super friendly. He didn’t pressure us into anything. I felt that I could enjoy my shopping experience because he let us look around while also giving us the info we needed to get the right mattress. Would HIGHLY recommend this store and ask for Bill.
Alex is the most professional person on the planet. Explains everything to the upmost perfection and not a pushy salesman at all. Not only are you on the most comfortable bed while he explains everything, he wants to get to know you and helps with his best options to best fit your needs. You can’t find anyone better than him. Only had the pleasure of speaking with him but I bet that everyone that works for him is just as amazing. Love this store and everything about it!
Bill and Brendan were great...excellent service as soon as I stepped in. Thanks guys
We ordered a Tempur-Pro Adapt, working with Angela Whyrick. She was excellent in every step of the process. There was never any pressure to buy any particular product and she was very knowledgeable about all of the products. Cant was to have our new bed delivered!
We are so excited about our bed! Bill did an incredible job of showing us all the options. He took the time to let us experience each bed and helped us decide which one worked best for us! We highly recommend the Temper Pedic bed! Thank you Bill !!
Stopped in to replace our old mattress. Bill was extremely helpful. A very easy and enjoyable sales process. Looking forward to sleeping on the new mattress.
Bill Lego was amazing!! He was very knowledgeable about the product. We didn’t plan on purchasing a bed today, but after talking with Bill and learning so much about Tempur-Pedic we walked out with a bed!!! Thanks Bill!!
My husband and I had a wonderful experience with Bill Lego. He was kind, informative, and down to earth. He was not pushy trying to make a quick sale, he genuinely wanted us to have something good that will last us years. I highly recommend buying from this store and requesting him. If you are seeing this, thank you Bill!
Bill was very informative. He is a walking mattress encyclopedia. Very friendly and polite.
Awesome experience with our salesperson Bill. He was super thorough and helped us with the process on choosing the right bed. Highly recommend!
Bill Lego was amazing! Kind, informative, and respectful! Superior customer service
Angela was such a big help with our big investment of a purchase. She was very patient and insightful as we made our decision.
We came in to look for a new mattress because we’re starting the baby process and got to welcomed by Bill. He was an amazing salesman and showed us exactly what we were looking for definitely coming back to get our mattress.
Bill was so helpful and very knowledgeable about everything we asked about. Asked all the right questions about our needs and gave us the perfect recommendations!
Bill took such amazing care of us! He is so knowledgeable and caring at the same! Great store, great customer service, great products!
We had a great experience at the Tempur-Pedic store. Alex did a great job showing us the mattresses that fit our parameters and was very patient as my son tried multiple mattresses several times. We made a great choice—. The mattress was delivered on time and my son loves it—. Thank you!
I am a retuning customer. I was educated past my expectations. The improvements are quite remarkable. I see us picking up our next bed from Bill.
Bill was awesome! Fantastic customer service, answered all of our questions and didnt pressure us to buy, just wanted to help us. Thanks Bill, cant wait to get our mattress from you soon!
Bill was great in helping us find a mattress! Very excited to get ours!
Bill was a great help, gave us all the time we needed and wasnt pushy. Definitely recommend coming in and trying out the beds, as well as buying one.
My wife and I came into the store and were helped By Bill & Alex and the service was amazing! They gave us so much help on picking the right mattress! We even came back to get pillows and they remembered all the details of how we liked to sleep and the firmness we needed! We brag so much about the mattress and also make sure they come to this store because they made the decision even easier! Thank you bill, Alex and Tempur-pedic!!
Bill was extremely knowledgeable, friendly, and accommodating. Great service fitted to my needs!
Bill Lego was AMAZING! Weve been wanting a Tempur-Pedic bed for a while but have been on the fence until now. He was extremely personable, patient, and it was an overall fun and very informative experience. We felt no pressure at all and can not wait to get our bed! Thanks so much Bill!
Amazing experience! Mom has struggled to find a pillow that worked for many years and thankfully we ran into Alex who is an amazing rep and took care of us until we found the right pillow and being patient with my mom trying to decide which one to purchase. If you ever come in definitely ask for Alex and he will make sure you have the best pillow buying experience of your life!
Great experience! Angela & Bill Lego we’re very knowledgeable about mattresses. We are so excited to get our cooling mattress and pillows in a few weeks!
Alex was wonderful. Took me through all all the beds to be sure it was a true fit. Definitely recommend seeking out tempurpedic.
Very nice store, with excellent cleaning policies. There was also a very pleasent man ( BIll Lego )who showed me all the features in multiple mattresses and other products. 5/5 experience
Alex at town center was fantastic. Explained everything and answered all our questions
Angela was awesome and very patient. She told us about the BOGO sale .
Greate service. Thank you Alex for helping me find the perfect pillow for me.
Great Customer Service! We worked with Angela and she was amazing. I decided to buy our mattress here because of her great customer service.
Bill Lego made us feel very comfortable and is awesome.
Bill Lego was one of the most helpful an amazing people I’ve meet in a long time. If you ever come inside ask for bill he will make everything amazing for you
Bill was very knowledgeable and friendly. Great customer service!
Alex took great care of us and let us try multiple mattress toppers and pillows while keeping the environment sanitized and COVID-friendly! Thank you!
Bill Lego is great to work with and will steer you to the right mattress for you!
Bill lego was great and gave us plenty of different descriptions on mattress as well as pillows will most definitely be coming back!!!
Most excellent customer service! Alex gave me a wonderful experience and walked me through my search with great recommendations!
Mr.Lego helped give me and my friends a great service and experience
Met with Angela who was fantastic. She went above and beyond helping me. She ensured that I had everything I needed and answered all my questions. Very polite, friendly, and supportive.
Ask for Bill! Very knowledgeable, incredibly helpful
Full of great associates full of knowledge and ready to help! The mattresses and pillows here are wonderful!
Awesome introduction, Bill brought us up to speed and familiarity with the products in no time. Cant wait to order my bed ASAP
Bill Lego was very helpful and informative, great experience!
Bill was great and super helpful. Hes really knowledgeable and answered all of our questions!
Wonderful shopping experience! I was assisted by Alex and he was great. He answered all of my questions and was extremely knowledgeable about all of the products. He helped me find the mattress that was right for me.
We now have the best bed ever thanks to Alex! Our rambunctious family piled into the town center store one day and he was extremely accommodating, down to earth and helpful. We had no prior knowledge of tempur-pedic, but knew we were unhappy with sleep number. After a couple visits to the store we found our perfect fit.
Alex Koonce at this store provides outstanding customer service. He is very knowledgeable about the products and I can tell he loves his job and genuinely likes to help. I happily found this store by chance when it had opened just for 2 few weeks, I asked Alex about what beds and foundations to buy for my new Pro Adapt mattress. I called Alex the next day and he took my order over the phone. He kept in contact with me regarding the order, then I called another day and ordered the mattress protector from him too. Great customer service and a cheerful attitude = repeat business. I received my ultra low foundations yesterday and love them. The delivery team was awesome too, on time and very professional.
Great customer service and open about sales and pricing! Will be back
Had a great experience at the Tempur-pedic store at Saint John’s, the super pleasant guy behind the counter Bill showed me everything I could’ve possibly wanted to see and I’m seriously thinking about getting some Tempur-pedic mattresses which I couldn’t believe how comfortable they were
This place is fantastic. They helped me along the way and went out of the way to support my needs for my disabled father. Bill Lego was fantastic and I highly recommend talking to him about your needs.
We were looking at Mattress with no particular brand in mind and happened to go to Tempur Pedic store in St Johns town center in Jacksonville, FL. We met Bill Lego. Bill is so knowledgeable and took his time explaining different mattress and even though it was well past the store closing time, at no point did we feel rushed. We are thinking of buying Tempur Pedic mattress now. Thank you Bill.
Bill was so helpful and amazingly kind! When we buy our mattress it will be from Bill!
Bill was super helpful! The beds were super comfy and can’t wait to come back to purchase !
Bill Lego was amazing can’t wait to get my bed!!!
Alex took great care of us! Cant wait for our new bed!!
Bill was such an amazing help and I can’t wait to try my new tempurpedic bed! If you have any questions, ask for Bill!!
Alex was a huge help! Very happy with our experience at the store today!
Alex took great care of my girlfriend who was needing a new pillow at our place. Showed us all the options and quickly found one that suited her the best.
Bill Lego at St. Johns town center is so awesome. thank you bill.
Alex was really informative! Definitely visit Town Center Tempur-pedic. Great service.