They Give Awesome on time Service!!! And They wont give up on you until they get a deal Done. I Already had an open Auto and a Motorcycle, but they still got a deal done on a beautiful Ford Explorer for me!!! Now I have a Vehicle to use and expand my business!! Thanks East Coast! Thank you so much for Your Awesome Service Mac!! Go See Mac Nouri. He is the Man!!
Michael T. McCauley did an OUTSTANDING job representing the condition of the 2003 Honda S2000 that I bought in South Carolina from Ohio. He patiently answered all my questions and worked with me to reserve the car with a down payment. Then picked up my wife and I at the Airport and took us to the dealership, where he had the car put up on a lift for me to see. It was in mint condition just as he described. Wonderful and friendly people at the dealership. All in all, the BEST car purchase experience in my 55 years. Thank you Michael T. and team at East Cost Honda.
Came here as a first time buyer and I was so nervous! Carol showed me many cars, but when I saw a Certified 2018 Honda Civic Touring, I knew it was the once. It was low mileage with a great price. Carol helped me through everything and made it so easy for me to get it. I love my new, safe ride! #getgoinwithbowen
Be very careful before purchasing a used car from East Coast Honda, especially “as is”. I bought a minivan that had major cosmetic issues so I got a big discount, only to discover that the engine was completely sludged and needed to be replaced, which costs more than what the car was purchased for. They were so sympathetic that they offered to sell me another car at KBB value 😅 The sales rep admitted they mostly turn around trade-ins for sale without qualifying them, which means if the deal sounds too good to be true, it is; they are knowingly selling junk. If only there was a lemon law in S.C. for used cars…Buyer definitely beware.
When I hit the lot Bill Hamilton jr was on it!! He showed compassion and was extremely professional and never gave up on me! Daniel Macleod and Mike Belanger definitely worked their butts off for me as well! The staff was so nice someone always asking if your good or do you want a water to drink! 😇🥰❤️🙌🏽
Had a great experience buying a new 2022 Honda Civic LX in the exact color I wanted. Everything was seamless from start to finish. I highly recommend East Coast Honda to anyone looking for a new or used car. Thank you for your help, Adam!
Had a great car buying experience at East Coast Honda as usual. Terry Marcum was kind, professional and did not hard sell. He worked really hard to get the car we wanted fast. The whole vibe of the dealership in general is vibrant and positive. Thank you!
My car shopping experience at East Coast Honda was great! There were no high pressure sales tactics. My salesman, Ray Boriello was very knowledgeable and professional. He answered all of my questions was able to discuss details about every car I was interested in. He also made me aware of different financing programs and incentives which made it easier for me to make informed decisions. This was, by far, my best car buying experience! I am very pleased with my Honda purchase. In fact I am taking my wife today to pick out a new car! Thank you East Coast Honda!!!Reg Morris
Love East Coast Honda! I came in for service on my 2018 CR-V and was told it would be 2 hours. After 1 hour, my service advisor Tony found me in the show room and told me that it may take longer (maybe 3 hours) due to many cars in for brake fluid exchange. A little later 1.5 hours, Tony found me again and my car was done. Great communication from Tony and I am recommending East Coast Honda to all my friends. Thank you East Coast Honda -- Great Service!
The experience of buying a car at East Coast Honda was top notch. My sales person, Michael McCauley, listened to what I was looking for and the price point I needed. He was able to find exactly what I wanted. He had the car delivered to me and made sure everything was perfect. His customer service was outstanding. The finance process was quick and easy. I have bought many cars over the years. This one by far was the best experience all due to my salesperson & finance person at East Coast Honda.
I just bought a HRV at East Coast Honda. It was a painless experience!My salesman, Raymond Borriello was great! He made buying a car easy, and is very knowledgeable. He went out of his way to find the right car for me when I wasnt exactly sure what I wanted. I highly recommend Ray.
The sales rep was excellent and very kind, not pushy at all. There was a huge lag from the time that we agreed to purchase until all the paperwork was done (all day, including me waiting in the showroom unattended for about an hour). Seems like it could be more efficient. One key fob was DOA upon receipt of the vehicle-major headache getting it replaced due to distance from dealership/childcare, etc. Sales manager and service representative did not respect schedule or time for an error that is the dealerships. However, the actual shopping experience was pleasant and no hard feelings to the sales rep.
I Love my new car and had a top notch experience buying it. After leaving a dealership where the salesman kept pushing a car on me that I did not like, it was breath of fresh air working with Adam gross. He was very laid back, answered all my questions and was just all around a pleasure to work with! East Coast Honda exceeded my expectation!
Prompt and timely warranty service on my Passport audio system. East Coast Honda service has provided excellent care for the past 10 years of leasing my vehicles.
Juan was absolutely awesome!! He was the most knowledgeable sales manager I have ever had the pleasure of purchasing a car from. He listened to what were looking for and took us straight to the best options. I will definitely return to see Juan at East Coast for my next purchase.
I finally had to purchase a new car. Terry Marcum was very helpful throughout the process. I would recommend Terry and East Coast Honda to anyone in the market for a new vehicle.
What a wonderful car buying experience with Mr. Greg Kennedy. He was extremely knowledgeable, knew the inventory well, addressed all of my concerns and questions. Extremely honest, friendly and professional. I highly recommend him. If you are looking for a new (or used) automobile, stop by and see him today.
East Coast Honda Service Team we’re extremely professional and efficient when I had my 1st oil change on my new Honda Passport. The video of the service and step by step checks as the work progressed made me feel comfortable that the work was indeed done correctly. All the staff I encountered were very courteous and helpful. Thank-You East Coast Honda for making me feel like your #1 customer!
Extremely organized. Cared about our situation....took us in without an appt. Did thorough, professional work. Same day completion. Problem seems to be corrected. A little pricey, but all of the above made it worth the cost.
Very professional and courteous. Found a great vehicle for my needs and budget. Thanks Rick!
We drove from Ocean Isle Beach to shop for a Honda CRV. We had submitted an inquiry about vehicle availability and were contacted by Adam Gross. He met us when we arrived, and made sure that we had access to all of the vehicles meeting our needs, and provided insight and perspective about the pros and cons of each vehicle. After viewing a number of vehicles, we made a choice and made the purchase. Adam and the staff at East Coast made the process virtually stress free.
The sale took place without a hitch and in a completely acceptable amount of time. Thanks to Mathew Luster and the team behind him at East Coast Honda! We have a very nice HR-V
Terry was great! He was very informative and easy to talk to. No hard sell which we dont like. Very helpful after the sale. Would recommend him to everyone.
Tony took the time to explain to me why my break fluid needed to be changed at this time. He kept me informed as to how things were going and my car would ready soon. I appreciate all that he did.
Nice and friendly staff. My appointment was quicker than expected.
Adam Gross, our salesman, was courteous and responsive to our requests .Helpful in finding the car we were looking for.
All management and sales personnel were wonderful, helpful, friendly and professional in information and guidance. I truly enjoyed meeting and working with Fred Ford and salesman Henry and always appreciate Scott Proctors guidance and encouragement. I was with out a doubt treated with respect, and courtesy with an enjoyable atmosphere and faithful presentation of all that transpires in selling and buying a new automobile.
Certified preowned vehicle was purchased, now certified means everything that needs to be fixed should have been fixed or replaced. Sad to see Honda lowered the standard. Vehicle that was purchased did not receive new tires and had a plug patch in the one tire. Family has owned many Honda vehicles and always had a great experience with east coast, until now. One employee said that oh its fine just because it has a patch and 4/32 tread depth doesnt mean its bad. Thats not the case, the tire still may be operable. However the case is it was certified preowned. Would be happy to sit down with someone.
Adam Gross made our experience with East Coast Honda a breeze. He was knowledgeable about the different aspects of each car that we considered and prompt in answering any questions we had. I would highly recommend considering East Coast Honda for your next vehicle! We are extremely happy with our Honda Pilot SE
Carol Bowen helped us to pick out the CRV that we wanted and was extremely helpful during the entire process.Would strongly recommend using Carol to anyone looking for a vehicle at East Coast Honda .
Mike Collins is awesome. Went over everything thoroughly. From start to finish, I wouldn’t buy a car from anyone else.
I was looking for a roomy SUV with a third row seat. We went to East Coast Honda because I researched different cars and understood that the Honda Pilot met my needs. The third row was very roomy indeed and the SUV had all of the safety features that I wanted. Our sales lady, Carol Bowen, was awesome and really worked with us to help us get the car we wanted. Then we worked with the Business Manager, Tommy Smothers - yes, a cousin of the 70’s Smothers Brothers duo - and he was absolutely wonderful too! We had an amazing experience with everyone that we came in contact with there. It was not high pressure at all. It was a very enjoyable car buying experience. We are so glad we chose East Coast Honda for our new car!
It was a pleasure doing business with East Coast Honda! Adam was very helpful and attentive from my very first inquiry, all the way through to the final sale. He answered all of my questions thoroughly and kept in constant contact while waiting on the arrival of my vehicle. I highly recommend East Coast Honda to anyone looking for a new vehicle! Thank you Adam!
Just bought my second Honda from Mike Collins at East Coast and he is so easy to work with! He did everything he could to help me get a great payment on a new CRV! So happy to upgrade and have more room in my car! I absolutely loved the civic I got from him 2 years ago, but since trade in values are so high right now, he gave me guidance in whether or not to trade in my Civic right now and helped me get a great deal! If anyone is in search of a car, call Mike Collins at East Coast! Joseph Stanley was also super helpful in completing my paperwork. They both made my experience amazing. Super thankful for Mike, his guidance, patience, and dedication to helping me get the best deal!
Bought online with no hassle. Quick, easy, and no pressure. Had to go out of town ( I live near Charleston ) to buy this vehicle, got the run around from the dealership where I live.
We bought a sweet 2016 Toyota Corolla from here and we loved the whole experience! They brought the car to our house for us to take it for a test drive and were extremely knowledgeable about the car. A really great experience and how often can you say that?
Wow, you folks are hustling at 8:30am!Easy check in when pulling up and inside. Good seating space while waiting. Video of service of car while waiting. Not charged for what I did not need. THANK YOU ECH
My name is Gloria Cassell and I am so very pleased with my experience with you. I am an elderly woman who didnt have a man to car shop with. Scary.Carol made it easy. She took care of everything. She even spent time talking with my son in Ohio. I would recommend you to everyone.
Rich Titus was a great salesman to work with during the purchase of my new Honda. Very personable and very professional. Went out of his way to help me. I will Buy from him again the next time I am in the market for a new car.
On May 3, our older van stranded us for the last time; we knew it was time to buy a new car. We visited many car lots in Horry County that day and ended the day at East Coast Honda. Due to everyone getting tax refunds and Covid checks and the fact that car makers couldn’t get computer chips to make cars, inventory was very low at the other lots; however, the Honda dealership had many more cars from which to choose. They were getting shipments in daily.Adam helped my husband and I narrow down the selections, and we found the perfect one when an employee happened to drive by in the one we wanted... a blue 2021Elite (top of the line) Honda Pilot.After the dealership cleaned the vehicle and installed a hitch, we picked it up the next day. Our kids were excited to have a new vehicle and loved the DVD player, wireless headphones, heated and cooled seats, charging ports and plugs and their own sunroof. Our experience was quick and efficient, and Adam was able to answer all of our questions. Great job East Coast Honda!
My experience with East Coast Honda has always been just Great. I highly recommend them. Their service is fantastic.
Heather Terry was an excellent sales rep. She did not pressure me into a car and was very thorough during the sale process. Hope this car is better than the last one since I have had numerous Hondas over 18 years.
Not sales department they get 5 stars. The services department is the absolute worst 3 1/2 hours later for a 1030 appointment for an oil change and alignment. My car was lost literally, after they found my car, they had lost the keys. I get in and I find the low tire pressure light on and service engine light on. Mind you, I have a flight out at Myrtle Beach at 230 which they were aware. Truly unbelievable.
I asked for a price online and was contacted by Juan. I told Juan exactly what I wanted for my car and he delivered. He is a kind and patient guy. He knew that I was coming from Charleston and made sure the buying process was fast. He was able to answer all my questions and if he did not have the answers he was able to get them. He is extremely easy to work with and I will definitely do business with him again.
Adam Gross was not pushy or salsey. He listened to what my needs were and worked with me to find the most appropriate vehicle.He was patient and worked with my schedule.East Coast Honda Sales and Leasing even delivered the CR-V-Hybrid to me. I appreciated their customer care.
I originally made an appointment with a salesman named Ray at 5:30 PM. I arrived 15 minutes early and Ray had skipped out early and went home. Not only did Ray forget about our appointment but he didnt even remember my name when the dealership called him!! Needless to say, dont deal with Ray. Too bad for you Ray because you missed out on a sale. The sales manager promptly introduced me to a lovely and caring woman named Carol Bowen. She not only got me a discount on the exact vehicle I came to look at but she went above and beyond the call of duty! She treated me like a person, not just a potential sale and she was very friendly to say the least! Even after I signed all the paperwork completing the sale, Carol stayed with me through the whole transition process. She helped me move all my things from my old car to the new one. She even arranged it so I could use the vacuum to clean out my old car and let me store it there overnight until I could arrange to have the new owner come pick it up!! She didnt make a penny for all that extra help she gave me. Top of the line service there and the best car buying experience Ive had EVER!! Im 52 years old and have bought many cars so thats saying a lot! Its just too bad I dont like foreign cars. If they would have had a 2021 Dodge, I would have bought that instead of the awesome 2017 that I did buy!! If you go to East Coast Honda, ask for Carol Bowen or Wesley. Stay away from Ray!!
We cannot thank Ron Spaulding of East Coast Honda enough! In a matter of hours he was able to get our USC grad into a 2021 CR-V that she loves! Thank you for your patience and perseverance! We will see you again in a few years when we are ready for another purchase!
Excellent check in with Victor.Loved the video feature of the car inspection.Clear concise feedback.
Johnny Huddad was more than we expected. His direct and honest approach made the deal. We highly recommend this salesman!
I am surprised with Hondas standards on certified used vehicles that it is acceptable to have tires on the vehicle that have plugged patches in them. I feel this is a safety factor. East Cost Honda has done nothing in this matter. I will not recommend purchasing from them.
Adam was very helpful with a challenging sale with an out of state registration.
East Coast Honda was the best Honda dealership to work with! The team worked hard to find & deliver the car I was searching for. Terry Marcum (salesman) is the best! He was very personable, patient, & drove me around to thoroughly explain all the bells & whistles on my new Honda Civic! Thank you, Terry! I would also like to mention Lou from the finance office! Lou was also such a pleasure to work with & it took no time to complete the purchase! Thank you, Lou! This car purchase was the smoothest car purchase ever (& Ive bought a lot of cars!). I love my Honda Civic Civic EX L
We had great time picking out our new car and Thanks to Brian everything went smoothly. Brian was so easy to talk to and at end he sat in car with me and walked me threw some of options and help setting up my phone to work with it. We dealt with Ron over text and he was great also I definitely recommend going there for your next car.
They ALWAYS do a fantastic job! You always leave feeling like your money was well spent! They definitely go above and beyond to make sure you are satisfied and well taken care of!
I found East Coast Honda to be a pleasant experience. The staff was courteous and knowledgeable. Their service was fantastic unlike other Honda Dealerships. I purchased my Honda vehicle in NY where I twice waited 3 hours for a free oil change at Paragon Honda. Free or not, I never went back again. East Coast Honda knows how to get their customers in and out quickly with updates while you wait for your vehicle to be serviced.
We recently purchased a car from East Coast Honda. This was the most pleasant car purchase we have ever made. We read many positive reviews about East Coast Honda and I have to say the lived up to the reviews. Our Salesman, Adam Gross was great to deal with. He listened to our wants, and delivered. I met a salesman and left there with a new friend. This is truly a five star dealership imho!
We had a great experience at east coast Honda. Our salesman and his manager were great. Everyone there was so pleasant and professional. We will soon have a new CRV and couldn’t be happier. Thank you Ron.
It could not have been a better experience. Johnny Haddad was a wonderful salesman. Thank you again for everything you did for us!
This dealership goes out of their way to make you feel welcome and offers many comfort amenities that you dont normally find at your standard dealership. It is very modern clean and safe facility.I was also very impressed with the technology- a personal video was provided as a permanent record of my car inspection!They also provided an extra service to me as a disability accommodation for which I was very appreciative! Overall, it was a great experience! Highly recommended!Donna R. GoreMyrtle Beach, SC
This is the second time Ive had service performed at this dealership and it has been a great experience both times! The staff is friendly, professional, the service is reasonably priced and they keep my vehicle running smoothly. There are several spacious waiting areas which is nice also. I highly recommend East Coast Honda for all your service needs.
Was able to get the car I wanted at a reasonable price. Wesley was super helpful and the East Coast Staff overall were great to work with. Will gladly return to purchase future Hondas ... Thank you!
It was the best experience I have ever had with any car dealership used or new. My salesman Brandon Barton is very knowledgeable about the cars he sells. He listened to what I wanted and was very helpful to help me find the best car for me. Brandon never made me feel pressured. I have never had a finance department after all paperwork done call me the next day to resign paperwork because he found me a better rate that lowered my payments, thank you so much Lou.I would highly recommend East Coast Honda for your next car purchase.
The work was done in a timely manner, almost exactly as Kaitlyn told me when the car would be ready. Kaitlyn was very professional, but also very personable. She made me feel welcomed and that good service was the most important part of the service. She went above and beyond when the trim below my hood was pulled off when the car was washed. Im so glad she was the person I dealt with.
Awesome job Juan! Thank you for explaining everything! I love my new Pilot and am happy to be a member of the Honda family! You and everyone at East Coast Honda are awesome! It was the absolute best car buying experience ever! Others in the car sales industry could learn from you and your team! Keep up the excellent work!
It was so very nice to deal with East Coast Honda.. Carol, Scott, and John were so helpful and spent as much time with us as we needed. No pressure, no need to barter, they were very fair from the very beginning. We would highly recommend to everyone to feel very safe and satisfied in dealing with this dealership. We love our new car!
My 2021 Honda Accord Hybrids A/C wasnt getting as cold as it normally does with only 3600 hundred Miles being on it.. Kendall in Service worked me in between the Appointments they had on Schedule on 6/30/21 around 2pm. He got it in Service area and had a Mechanic Check it out for he and come to find out it was almost a Pound low on freon.I really appreciate everything he did to get my Car in and got it taken care of for me!! Im driving for Uber this weekend and really needed it fixed so, I could keep my Passengers cool.....Thanks T.King
This is great place to go to buy a car or trade in your car! Bill worked with my budget as a college student and made the process stress free.
I don’t know why they only have 4.8 stars because I know i received 5 star service!! Michael T. McCauley helped me immensely in my car buying process. He went over the top for me and my brand new 2021 Honda Accord! Gave me updates on the delivery of my car and then even gave me 3 free koozies!! Daniel MaCloud was also super helpful and made time for me whenever i needed! Thank you so much for everything!
I would strongly recommend East Coast Honda in Myrtle Beach as a great choice when you are shopping for a vehicle. This business is operated the way a business should be operated. Everyone we met was very friendly and professional.I have to give a BIG shoutout to the salesman we dealt with, Ron Spaulding. My husband and I have bought about 20 new vehicles in our lifetime and Ron Spaulding was the best and the nicest salesman we’ve ever dealt with. He went out of his way to make this work for us.
Working with Douglas and Scott was easily a 5 star experience. He was in contact with me everyday making the process of purchasing my Honda CRV 2021 as seamless as possible! He even arranged for me to have my car delivered to my driveway in Delaware! I love my new car and will always continue my business with East Coast Honda!
Phil was great! He was knowledgeable and answered all my questions. He wasn’t a pushy salesman! I love my new car!
Every interaction at East Coast Honda has been wonderful! They are very professional and made the buying process painless. When I went in for my first oil change, I had my children with me and we were in and out quick!
We bought our 2021 Honda Accord at East Coast and our salesman Adam Was terrific! He was very professional and made our buying experience easy and quick. If you are set on a Honda be sure to ask for Adam Gross as your salesman!
Adam was great! Polite answered all of our questions, and had no high pressure sales tactics. Would highly recommend going and seeing him.
First Ill start off by saying I never trust dealers, but I have to say I had a pretty pleasant experience with East Coast Honda. They never pressured me to buy anything or have work done. They even plugged a tire for me with no charge. Finished my recall way earlier than expected. Victor was my service guy he was honest and very helpful. Thanks Tom G
Great experience from the moment we arrived for service. I did not have an appointment, but was treated so nicely. I was told it would be about two hours, but it was only about an hour and fifteen minutes.I loved the video explaining the different aspects of the inspection.Thank you for taking care of my car.
Bill was a great help, Polite new all the features of the vehicle, upfront, honest.. best salesperson experience I ever had in all the years of buying a new vehicle
I have a 2019 Acura MDX on vacation in Myrtle Beach picked up a nail in the tire that could not be repaired and I could not find a tire locally so I contacted them their service advisors were excellent got me a tire the next day got me repaired wash the car they were very nice very helpful complete five star experience and get me on my way as quick as possible
Everyone there was very friendly, knowledgeable, and attentive, especially our salesman, Ray Borriello. He went above and beyond to make sure we were satisfied with our Honda Passport purchase.
I worked both on-line and in person with Ron Spaulding. Once at the dealership, I met with Scott and Jon, the Business Manager. They were all exceptional to deal with. I got a great car and a great deal!! Love my new CRV. Thank you all so much for your assistance. I will be back!
Mr. Cumberbatch is an excellent team member at Honda who always takes care of explaining what service my car needs the day I come in, and I always receive a video from the service department while I am at Honda which shows me what they are checking and what readings are being taken to show the health of my car.
As per usual. East Coast Honda service comes through with 5 stars from me. On time, very fast and good feedback from the staff. Thanks, see you next time !
Brian Miller was a pleasure to deal with. Not pushy, very knowledgeable about the product. Would definitely recommend him to anyone looking for a new vehicle.
Ron Spaulding (sales) and Scott Proctor (sales mgr) were excellent to work with on the purchase of my new Honda. They were generous with their time and very patient with my questions. We eventually reached a price that I was satisfied with and I got my new keys! Overall I would rate the experience 5/5.
I had been wanting a 2021 Ridgeline for most of the year, but by the time I was getting serious about one they were hard to come by.I was checking the internet every couple of days at East Coast Honda. Shortly after entering my information on the website the Internet Sales Consultant Mr. Terry Marcum contacted me. I came in and told Terry exactly what was looking for. Terry got me on the waiting list and told me up front that it would be a few weeks before they would be getting another one and he would keep me updated on its progress, and what was a big surprise it would be the first 2022 Model which was great for me. Terry contacted me several times a week about the delivery, and it came in a lot sooner than expected. Terry was great to work with I never felt pressured at any point during my experience. If you happen to go to East Coast Honda ask for Terry Marcumhes the tall one.
Matt Martin you are the best! Yes I had several hiccups but everything worked out and your patience and kindness and generosity were appreciated.Thank you again!
Our salesman, Johnny Haddad, was very knowledgeable and a pleasure to deal with. I feel like he worked hard to put together a deal that was fair to us and the dealership. The general manager, Scott Proctor, made us feel welcomed and appreciated, sincerely. The business manager, John Barber, made us aware of all our options, without the high pressure associated with some dealerships. The inventory selection is what brought us to East Coast, but we left very pleased with the whole experience.
Terry Marcum was an excellent salesman. I had gone in just for information on my upcoming lease.He was very personable and patient and knowledgeable, I did end up buying the HRV and love it. I will definitely recommend East Coast Honda to anyone looking to buy or lease a new car.
Everyone was very personable and happy. We spoke to a number of employees and they all seemed to enjoy their work at East Coast Honda VW
Great service. Friendly staff. Tristworthy. I come from NC to have car serviced.
Justin Brown Service Advisor is a great asset to your team. He kept us informed and was extremely helpful in explaining what needed to be done and why.I do have one suggestion though in the seating area. Ports to hook your cell phone up while you are using it and to charge it. The battery port that is there does not have updated cables to fit the latest phones.
Michael T is the best. He wanted us to be 100% happy with our purchase. We have bought a few cars from Michael and we consider him family and will continue to want him as our associate. We wish him the very best.
Always professional and courteous! It’s the only dealer we have used that is a perfect 5 star!
Douglas was amazing, I didn’t feel any pressure and I truly felt like he had our best interest at heart. We told him our budget and he did the absolute best he could to keep us within that number
We worked with Michael T to buy our new CRV. He was great to work with and made the whole process very easy and smooth. We highly recommend Michael T and East Coast Honda!
I just bought a new Honda Passport at EC Honda this week and I’m totally in LOVE! Phil Young and Scott Proctor are the best people to work with. Friendly, reliable, respectful and more! Phil’s high energy service is one of a kind and once again, he has set me up in a perfect new car! #IdealwithPhil