John L. was exceedingly knowledgeable when assisting us with our new purchase of a trailer. He made the process seemingly simple without any issues and maintained great communication with where we were at in the process. Throughout our sale with Momot trailer sales all of their staff was friendly and eager to assist us with anything we needed. The camper orientation was beyond helpful. The staff take you through the entire trailer and show you every feature of the camper which is so helpful. They make sure you’re aware of how each feature works in the camper and answer any questions so you have a thorough understanding of all the camper has to offer.
I didnt realize this was no longer the main showroom so was a little disappointed. Actually its the service dept and the lady there was very accommodating and pleasant. Seems like a good place to go for service on your RV.
Great RV store. Not a huge surface store, but they carry in stock the essentials and had all the stuff I needed and they could order what they didnt have. Very friendly and helpful staff.
What a great bunch of people they have working at Plattsburgh RV store, from the showroom to the ladies at the supply store, many thanks to the ladies there for helping me get stocked for my trip.
Surprisingly got in and out fast and they were very helpful
I Have dealt with multiple RV stores in my lifetime and none have been such a great experience as Momot. They are classy from top to bottom. I highly recommend them. You will not regret it. Keep up the good work team Momot.
Staff is extremely helpful. Nice wide open clean store. Got some really good info on trailer registration and maintenance.
Just had a walk thru of our new camper. Very knowledgeable staff!!
So many campers to choose from! They also have a full store inside with all the camper/camping accessories you could dream of, and more! This is the only place my family will consider when looking to upgrade or purchase new, they have the best service and selection. Second location on Trade road with even more to choose from.
Amazing and very helpful group of people. Rodney was very cheerful and professional. Would visit again for parts and any repairs.
Picked up my cousins camper from them . They had put a new awning on it for got to went straight to the camp grounds from Plattsburgh RV . When to open the new Awning and found out ir was torn. Called them and they denied it was torn . We took all main roads from Plattsburgh RV. To Camp grounds . Then they tried to tell us it was just dirty.
Great to deal with, friendly, and helpful
Clean, well organized with decent selection of RV supplies. Didnt shop. Just went to use dump station. Best price weve ever had! Only $12.50!
Very helpful when picking up my new camper. Guys in the shop are realy nice people
We bought a used camper about a month ago we had amazing experience in the store and service department everyone was very friendly. Just wish they would have cleaned the camper before selling it. When getting it home we found out that the fridge had dead maggots and mold in it and under the bed mattress there was tons of moldy candy..
Always friendly, knowledgeable, and helpful. Rodney is our favorite employee at the service center
Very helpful and had what I needed in an emergency. Thank you.
I cant thank them enough! My wife drove our 36 foot RV from Alabama to Plattsburgh NY on her own (KUDOS!) In February. They immediately pulled her in the bay so the RV wasnt damaged in the cold weather. They winterized and stored it the next day. We were very appreciative of their care for us and our brand new RV. Thanks again and we will always use you!
Great above average customer service. Had issue the team and owner stepped up and took great care of us. Keep up the perfect customer service
Very nice experience. Good people to deal with
The customer service is exceptional. Everytime I walk in the door someone is there to ask how they can help me. I wish more local businesses could be like the staff at Momot.
Best place to help you in your search for a camper. Extremely friendly, knowledgeable staff, no pressure best experience I have had ever in a sales experience
Very friendly and helpful got camper inspected was 45min early and they got it done right away
Great staff, very friendly, and easy to deal with.
I walked in and immediately got help from the staff. I was assigned to a sales person, he asked me about what I wanted, and then showed me what I wanted to see. Great experience!
Top notch! Professional, knowledgeable, helpful, just on top of their game!
People are odd, not very friendly. But nice place they can fix you up.
After sale service has been great
My wife and I purchased a new 2015 Loredo 294RK travel trailer rv from Momot Trailer Sales, and from start to finish the entire staff at Momots made the entire experience totally stress free. Everyone was very courteous, professional, and patient with all of our questions, and my many phone calls, even though the entire staff was extremely busy getting ready for a Open House week-end. We would particularly wish to thank Mr. Tim Mitchell of the sales department who handled our purchase, and Mr.John Momot. We traded in our motorhome for this travel trailer, and were given a great trade in price. The service department at Momots is second to none!!. I can be very critical of maintenance work etc., but everything that the service department took care of for us on our motorhome was excellent, and I would also like to thank Mr. Tim Allen of the service department who did all of the maintenance on our motorhome over the past 6 years. WELL DONE !!! MOMOT TRAILER SALES.Greg and Donna Lavene
Great Service for your Rv
Looks like they are moving out of here. Looks like on the Trade Road is where they are moving.
The service is great!
Great service from experienced people
Fast service, Very helpful
Knowledgeable staff and friendly
Service department is not up to par, overcharging, my wife is handicap gave her a 8x8 block to carry out to the parking lot in the rain, then after when I picked the camper up I informed them that I just had surgery did they offer to help hook up no just watched.
Always friendly and helpful
Great service
Lots of different types
No help there.
Everything you need for campers
Friendly staff