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Metro by T-Mobile
12328 Poway Rd, Poway, CA 92064, United States
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Metro by T-Mobile
Comments
Lo
Review №1

It was quick and easy. Emma was very knowledgeable of phones. Emma knew what I was looking for. One of my best experience purchasing a phone. Ty Emma

An
Review №2

I very excellent service from associate at pc metro very knowledgable and help ful

Cr
Review №3

Jorge & Joe were cool as hell. The customer service was the best Ive ever had at metro. Thanks yall!

Br
Review №4

Hadnt been to this location before but Im glad I did! I had a million questions and the young lady helping me was sooooo patient with me. She was very knowledgeable and friendly! Thank you so much Brianna youre the best!!!

Iv
Review №5

Howd your sales man get to be so sweet. Better than family. Really know your products thanks

Br
Review №6

Efrain was great. Speedy and got me what I needed. Thank you

MA
Review №7

Joe was very professional and explained everything along the way. I felt very informed as a customer from his excellent customer service

am
Review №8

Came into store just to ask about upgrades and there was a young lady by the name of Brianna whom was available to answer all my questions i will definitely be returning to do my upgrade here thank u!!

Jo
Review №9

Excellent service

Da
Review №10

Briana was the best most informative sales person.Got me into a new LG and plan in less than 30minutes. Great customer service

Vi
Review №11

Efrain was tremendously helpful to me. Take care of him !

Lu
Review №12

Went in super quick but it was absolutely pleasant!! Brianna you’re totally the best

Re
Review №13

Efrain very good sales men excellent service 10/10 recommend

Ro
Review №14

Working by herself on a busy Saturday afternoon, Briana was extremely helpful, knowledgable, courteous and professional.

Mi
Review №15

Love their customer service . Store always looking sharp. Best Deal you can get is their CARE PACK which it consist of case, temper glass, earphones & charger. Best plan is the $60 plan with Amazon Prime & Google One...

We
Review №16

Joe deserves a promotion!!! Great customer service and very patient. Thank you!!!!

Lu
Review №17

Shout out the the manager Teresa! She is always so nice and helpful when I come in with the radomes of questions! She is patient with me. When I first went there she changed my phone number over super quick. The service is good and inexpensive. I know what to expect every month in my bill

st
Review №18

Yaneira wAs very helpful on my visit today !

Ro
Review №19

Very good customer service they are amazing

Fe
Review №20

Love there customer service, every time Ive upgraded and when i added a new line i always go with there CARE PACK deal comes with case, temper glass, earphones or speaker with charger. Best investment!!

Er
Review №21

Came in after being a 14 year customer of Verizon - paid a lot for good service but low data and no phone promos. I inquired about Metros published offering. Initially I was skeptical because they wanted a sizeable deposit to order two phones that were part of the promotion - they didnt carry them in-stock and they would not transact the plan until the phones were physically with us. This left me w/ some doubt that they might not honor the plan offer when the phones came in, and that could put me in a bind w/ my deposit ($100). HOWEVER, the phones came in quickly and to the T, the employee (Sofia) was very polite and helpful in setting up the phones, porting over the numbers and charging me as promised initially (deposit refunded and I purchase what we agreed on). I read some negative reviews, placing me in a skeptical mindset initially, however there can always be unreasonable personalities on both sides of the sales counter. My experience ended up going smoothly w/ none of my fears materializing. I highly recommend Sofia for assistance and honesty.

Fr
Review №22

The place is nice, organized and clean, bit too prize for my wallet and i could not find what i want. Not coming again

Bl
Review №23

Loved their customer service and the deals🤩

Mi
Review №24

Great customer service. Lorena was great

Sr
Review №25

We spent 2 hours just to port in and they messed up everything. They don’t know nothing about current offers or anything. I can give negative stars. We ended up cancelling the line after they screwing up and wasted our time. Worst customer service

Jo
Review №26

Bad customer service and a very rude girlWe want a serious action to be taken by upper management please regarding this incidentYou can contact me for more details if neededThanks

Jo
Review №27

There is nothing here! Ghost address, go down to Mira mesa

Je
Review №28

Clean store, friendly staff

Da
Review №29

CLOSES AT 7PM. CLOSES AT 7PM!!!!

Ra
Review №30

Emma, ​​it helped me a lot. Very good service

Ir
Review №31

Excellent service!! They helped me with everything I needed, I thought I would pay more and I took many accessories for a super price, the managers attention was the best. I highly recommend it.

AN
Review №32

Very good attention from the manager, they helped me and gave me a solution to my needs, highly recommended.

Information
3 Photos
32 Comments
4.1 Rating
  • Address:12328 Poway Rd, Poway, CA 92064, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 858-748-5222
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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