The guys I interacted with seemed like decent folks, though their lack of any initiative to engage with me as I walked in, and still as I stood in front of them after walking up the stairs, wasn’t a good first impression.After telling them my budget, they slowly and silently prepared a bike for me to try out. This turned out to be a complete waste of time, as after I got done with a test run, I was informed the bike would cost double my budget. He then gave me excuses for the price, which sounded valid enough, I understand their stock is probably high quality and low supply, but it does not excuse their disrespectful tactic of completely ignoring my budget and trying to upsell me by double what I was prepared to pay.It was clear that in their eyes I was unwelcome and not to be taken seriously. It was a belittling and insulting experience that made me regret showing an interest in their bikes.

Coach James and Kevin are the Best in Richmond area. Our 8 years old son loves every lesson with them.

Ive had such a great experience with EF! I am training for my first triathlon but have no formal experience with swimming so I signed up for 1-1 lessons with James & have come so far in the past 6 months! Hes done a great job of teaching me technique, while progressing things along the way & scaling drills to my level. I just signed up for my first swim clinic (its nice they have lots of community & group options).I havent tried their other services yet -- but definitely recommend the swim!

Excellent service, excellent staff. Seriously. I brought in my Specialized last week because, well, Im ashamed to say lockdown left me apathetic about bike maintenance. This crew was not only forgiving of my neglect, but cared for my baby like it was theirs. ❤️ Im used to having to fight with egos, but there was none of that to be seen. Even one of the coaches stopped to answer a question... Heck, even the two students flashed me a grin! And then I realized that Tri culture is hugely different than pure roadie and gravel culture. Im happy to say that Ive found my new bike shop. My only regret for this experience is not going a year ago when I first heard about them. Lesson learned. See yall around!

I move with my trusted bike mechanic, Andrew. He is the best in Virginia. Michael you were smart to hire him from 3 Sports.

Supper friendly staff and our son absolutely enjoys his swim classes with James. Would definitely say one of the best swim programs around Richmond area.

Just a great group of people all around from the management to the coaches to the athletes. Our kids have always had a great time at Endorphin Fitness whether they are in the training programs, at the races or at the shop.

Disappointing selection and customer service. I visited the store to try on and buy a triathlon suit and potentially a wet suit. They appeared to have about five tri suits on the rack, three of which were size small. I asked an employee (who never made an effort to approach me or be proactive) if they had any more. He replied they did not and upon further questioning that they would have to order new stock...no indication of how long that would take, etc. There was similarly sparse selection of other items, although I was a bit disillusioned after the experience with tri suits. I will have to resort to ordering online I guess.

Great costumer service, and great products. This store have everything that you need if you are lucky for bike stuff. And also, they answer every question to help you to buy the right product that you need.

Purchased from their Ebay store. Michael the owner is stand up guy

Sub par experience . Not what I expected after reading others reviews .

Great shop and service!

Not friendly

Love it