Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you. Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you.

Love the location of the store. The store manager sonia was very polite. Like the customer service.

Was a good place sad to see them go

My employer keeps 2 units here and weve been there for several years, my only complaint is that the elevator seems to go out of service fairly regularly and there is only 1 so that if you are using storage on 2nd floor it pretty much screws up any plans you may have of moving stuff in and out of your space.CURRENTLY REMOVING ALL TENNANTS AND DOING REBUILD

I visited the Salem location after some hesitation for getting a storage unit. I walked in with a lot of questions and was not sure if I would get all of my answers. I met Nick and Sonia and by the end of the process I was amazed with their help. Not only did they answer any questions, they were both very professional and courteous. Because of how spectacular Nick and Sonia were, I will be back to this location! I cannot say enough good things about these two.

Great storage place! Moving in my things was easy and painless. Thank you!

I am very pleased with their service when I needed it right away. Is clean, spacious and the staff is very helpful n Sonia very kind an attentive! Thank you all

Great customer serviceThe manager was very helpful

I highly recommend life storage Salem came in looking for a new unit. Sonia was extremely helpful and went above and beyond to makesure all my storage needs were met. She even took the time to explain to me how everything works. Life storage is much better than those other dusty storage facilities in the area. If your in the market for a new unit, I wouldn’t go anywhere else.

Sonia and Nick is amazing great customer service and they workgreat as a team and yes ill tell everyone i know about this place

Sonia was very helpful, she answered all my question. Everything was well kept. I will be recommending this place to everyone I know. Thank you.

Walked in just to ask a few questions about a unit and I spoke to the manager she was so negligible she gave me a tour of the property sold what an amazing person keep up the good work highly recommended

I have been customer since 2013. Excellent service. The manager and employees in the office have been always extremely helpful and I’m very pleased with the business.

I just came in to enquire about storage and Sonia the property manager was so delightful! Her knowledge and just overall attitude is just awesome! I will be needing storage by next month and Sonia has sold me on it! Nice clean property and and perfect location!

Sonia was great and was a pleasure to work with her. She was very informative about the insurance for the unit.

The best storage facility. A amazing manager very polite and a very friendly environment.

Friendly staff, easy to get to. Nick was very helpful

Sonia and nick are so professional high quality customer service highly recommend

My wife and I recently moved to MA. It was an arduous transition, but made much easier by the professional, courteous and efficient staff at Uncle Bobs in Salem, MA.Jessica and Nicole put us at ease and are always available to provide whatever assistance we may need.The facilities are conveniently located and well maintained and that has made our need to retrieve and/or store anything much easier. Tho we never met Uncle Bob we would recommend him to anyone in need of short or long term storage.Thanks again ladies!!

Was good but sold out to big chain who keeps jacking up the rent, twice in 1 year plus pork you on BS insurance that wont pay on damage by hired contractors or the seasonal flooding (pallets needed) + $50 extra per 4 day late fee on top of the $321 +/- per month

Sonia is super friendly and helpful! Been a customer for a very long time and always been treated professionally!

Sonia the store manager was so helpful very detailed and professional I highly recommend very nice and cleaned well maintained

I stopped in and was greeted warmly by Sonia What a pleasure it was to speak with her. She was very knowledgeable

Hi Ive been a customer for some time love the service sonia was nice and was a great help to us u would definitely recommend this service to family and friends great day to all

What a great team the Associate shoulder me the unit and the manager did the paperwork and explained everything to me from the free truck to the move-in what an experience it was amazing thumbs up to life storage and their team

Very happy with the space of the units and overall kindness of the staff. The store manager and her time were very helpful and accommodating.

I always have a good experience. Anytime I have question or need any type of storage transfer its always handled right away in a proper manner. I would highly recommend storage here

Sonia is super amazing. Helped me all the way during my move.

Extremely friendly associates, they went the extra mile to make my last move way less painful.

My friend just rented a space and the manager was so detailed it made me want to rent a free truck with the move in she was great I so highly recommend this storage facility if their was more stars i would give her a 10. Thank you

Im just so happy with the customer service at this t this locaion sonia is such a lovely person very professional highly recommend

Very clean facility. Staff is very friendly, especially Sonia. She has been helpful and available every time I come in.

I cant say enough about the staff at this location. They are genuinely happy to help with anything you need and have only ever gone above and beyond expectations. I would encourage anyone to take their business here, if only to experience the unparalleled customer service.

Jessica is very informative, friendly, and always ready to answer any questions I may have regarding my account or storage unit ! Highly recommend to everyone! Jessica and her staff are a true asset to this company, location, and ALL its customers! Best self storage experience Ive had by far !

Place was clean and well kept

Very clean manager was so helpfull highly recommed

Sonia was so professional and very knowledgeable. What a pleasure.

That lady......the manager i think, ohhh.....sweeeeeeeeet. People there generally are wonderful. Thanks guys for keeping an eye on my stuff from church!!!

Excellent clean well lite storage facilty manager Sonia was so helpful and made my move super stress free shes great. Highly recommend

Sonia is amazing! Thank you for the excellent customer service! Size you recommended work perfectly.

Omg I love this place the manager is so great highly recommended

I have been renting for almost a year and every time I walk in the office or the building Sonia the store manager is always cleaning smells so good clean I highly recommend this facility to everyone.

Im a customer for over a year and this place is phenomenal, is clean, secure, and the staff is very helpful they will go out of their way to make sure they fulfill your needs.

What a great team Sonia and Nick make

Placing your belongings in storage is never fun, but Jessica made it a true pleasure. She gave the best customer service I have ever experienced at any business. My only wish would be to have her enthusiasm everywhere!

Went in to life storage to ask question meet the manager sonia she walked me in thr building and explained everything so clean i highly recommended this storage facility

Ive been a customer here for a while and Ruben was very nice but their is a new girl Sonia she is the nicest I highly recommend this storage see her she will go that extra mile

I moved in last month and the service I got from this location was amazing cleanliness the service the manager provide was wonderful

Good rental place great customer service overall good reasonable store. Better place then public storage

Best place clean friendly amazing storage highly recommended

Went in to inquire about their availability with a storage space. The girl behind the counter was very rude. Had major attitude and next to non existant customer service skills. I would never go there or recommend them!

Met with Sonia assistant manager last week and she provided the best service there is. Keep it up!!

Even though It was a last minute need for a space. I had fast and friendly customer service both on the phone and the site. I would definately come back and recommend Uncle Bobs to friends and family.

Never had a problem in 4 years

Great place .. Reuben gave the best customer service. .. I recommend this place 100%

Bad customer service. Just a change in name they think the customer service will improve.

Wonderful customer services.😍😍😍

Supper great custemer survice I rate them #1 anywhere!!!...

Ive been to many storages and none of them compare to uncle bobs storage over here I was always handle with the best care and if I had any problem with the storage it was dealt with instantly thank you Nichole. If your looking for a storage I highly recommend storing over here !!!!!!!!!!

OMG Nichole always provides great customer service experience

This franchise was recently purchased and is under new management. Horrid customer service and units clearly have water damage. Would NOT recommend.

Im under my boyfriends account, but the other day I was at Bobs Storage in Salem and a woman who worked there went above and beyond to help me. Great prices and great business

Great doing business with, great welcome, great prices

I never seen the property look so good. Glad Sonia is the manager.

Go somewhere that appriciates your business! That place is not uncle bobs.

Great service, Great employees !

Uncle bobs self storage is a great storage center.

Great service. Repeat customer.

Very nice people

Good place, save

The place was clean.

Wonderful Associates

Cant stand this place

Best Life Storage in MA

Nice

Nicole gets the job !