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Kia Country of Savannah
1 Park of Commerce Blvd, Savannah, GA 31405, United States
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Kia Country of Savannah
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Ke
Review №1

Awesome place to get a new or used car!!! Completely awsome service!!! I felt like family!!! I went with my daughter inlaw to look at cars and she drove off with a Kia Soul. It only had one previous owner and is in top notch condition! She ecstatic and Im super happy for her!!! The environment was clean and smelled really nice! I recommend anyone looking for a new or slightly used car to go deal with these guys. Thanks Rob, Tim and Theeo...you guys rock!!!

Ba
Review №2

1. If you want to make a sale have the car on the lot. With new cars being hard to come by during these trying times New cars should not be taken home by a member of management to put unnecessary miles on it. Do not tell your customer that the manager will not bring it back to the lot because its Saturday and his day off. Unless you are going to buy the car.We were told to come back on Monday to look at it. If I could come on a weekday I would have.Be straight with customers please. We drove over an hour to look at car that was not on your lot when we were told it would be. If you not going to have new cars available on the weekend to look at, why are you even open. The salesman was amazing, his get 10+, but as for the management they can go pound sand. Lost a new customer.

DL
Review №3

Sharri provides awesome customer service, and they all work well together. Alexi was thorough in diagnosing and helping me understand my Kia vehicle and my concerns.

An
Review №4

The staff at KIA was very courteous and professional, especially Andrew. He clearly communicated everything that would be taken place as well as how long and the cost. It feels good to be treated as a customer and not just a number. Thank you

Da
Review №5

BUYER BEWARE…. Bought a brand new car in October 2020. Engine light comes on in March. They check the oil level (?!) and turn it off. Light comes back on April 1st. They change the oil and give it back on the 2nd. Light comes back on May 3rd and this time they keep it until May 28th to work with the engineers and the outcome was changing a part. This was when they gave us that nasty loaner car (See Pics) and had to switch it out. Light comes BACK ON for the fourth time on 8/25. They had it until 9/3 when it was determined they need to take the engine apart and try to find the issue. Due to us moving they don’t have the time, and said after we move to have Kia there do that. Engine light comes on a a 5th time 9/6 but this time the car can not accelerate, new issue. Had to have it towed to Kia and finally able to start the process for them to buy it back which may take 90 days, if approved at all and they won’t provide a loaner during that time.

kl
Review №6

The worse costumer service. I try to lease a car and get some numbers about it bc im 1+ hours away from the dealer and he said my manager cant give it to you and hang up on me lol. I called over 20+ and they are all fine with that bc I need to have an idea before I come and lease the car.

CH
Review №7

I had my 2017 Kia optima dropped off from a tow truck last Friday. I was told I would know Thursday what was wrong with it. I know its the knock sensor out. They called Monday about it. She said I was #15. I was told I get would get a call Thursday to let me know what was wrong. I was at work. No call yet. So I called she said this Thursday I will know something. She said I was #10 now. I called today Im #7 Sherry said it can take 3 weeks. I said you told me I would know last week on Thursday. She said I have to pay for a rental. They should give me a loaner. I work I need a car. Now I have to pay to rent one. I dont have the extra money to do it.

B
Review №8

Sales manager never returned my calls as promised after I left 2 messages. Bought my car at Orange Park in Jacksonville and they will deliver to Savannah! Service dept. In Savannah is the only good. When I called the salesperson that emailed me, I was put on hold and could hear vulgar conversations. Do you all not have a hold button on your business phone? Savannah Kias priorities are not customer based. You can clearly see that by their reviews.

Be
Review №9

Ordered a spare tire set for my wifes kia soul. Great service and great product. Stay away from the spray foam tire kit that kia has. It doesnt work. My wife had a flat and that kit didnt fix the problem. Fix a flat did. I highly recommend fix a flat

S
Review №10

Consistently courteous service. Time expectations clearly communicated in advance. Any delays were to my benefit, thank you. Amenities available, though I did not partake. I understand why appointments are well into the future. High demand for good service. So far so good as well re: repairs. 😀

Ta
Review №11

Love love love this place. 10/10 least stressful vehicle buying experience I ever had. Not only did we have an amazing personable salesman willing to work with us; we had an equally amazing and hilarious finance guy. Their names are Daren Coleman and Timothy Ferguson. I probably butchered at least one of those spellings and for that I’m sorry! But we bought a Dodge 1500 from them and not only was it the smoothest process; I was made aware and knowledgeable of all the maintenance assistance add-ons that they offer; and I appreciate that a lot because I was super unaware that some dealerships offer things like that and this is my 4th vehicle.I just wanna say all in all; a very great experience, they all look dapper as heck, and I’m grateful for their help and personalities.

Ho
Review №12

Very polite staff, great service, kind and professional customer approach and flexibility!Just bought a new car and everything was done in a short time. Erwin thanks for Your assistance and professionalism! Will recommend to others definitely!

Sa
Review №13

Brian is amazing. I sold cars for years and he is someone I’d be happy to work with. Honest upfront and always willing to help. I’ll come back and try to buy my next car here.

Je
Review №14

I took my 2020 Kia Soul in for a recall and 10,000 mile service, Friday, 7/16/21. On the way home, over 60 miles away, I noticed the car wasnt running correctly. Later, I had an appointment, and the engine light was on. Roadside assistance had to tow my car, which PRIOR to my service had run fine. Ive called numerous times, spoke to Lisa in the service department, no one called, I have no transportation. This is the worst customer service I have ever received. I have a car that ran fine until KIA serviced it.

Sc
Review №15

Had my car towed there two weeks ago when I was out of state and my kia died. Doesnt answer the phone most of the time. Doesnt call me back when I leave messages on voicemail or the website message thing. Didnt diagnose my car a week ago when they said they would. I should have gone with a different shop.

To
Review №16

Kia country love you double the pleasure go See Kristina she’s that girl

SH
Review №17

Courtesy Professional & Well Organized I’ll recommend this business to my friends and family a GREAT DEALERSHIP TO BUY A VEHICLE

Ad
Review №18

WONT GET ANOTHER PENNY OUT OF ME ! The only thing they good for is there service on vehicles !!!! THEY BETTER HOPE AND PRAY NAVY FEDERAL CANT CHARGE BACK ON THEIR CHECK !!! I will take my business elsewhere !!! I NEED CORPORATE NUMBER ! LIA AND THEO NEED TO BE Taught Customer service

Ma
Review №19

Edwin and Trae were particularly great. They made the process of getting my new car very smooth. Kia Country of Savannah is a great dealership in general and I highly recommend it to anyone.

Ma
Review №20

I recently came in to see about a possible trade in. When I got there I was met with nothing but confusion and a woman yelling in the “show room” about how they lied about things when recently selling her a vehicle. I dealt with Rob who Was the one who sold the angry woman her vehicle. He was rude, condescending and lied to me about the trade in value of my vehicle. Not to mention he disappeared multiple times, eventually leaving without saying anything. I have a 2020 telluride and he tried telling me it was only with $18,000. Only once I told him that it’s absolutely insane did he tell me they were offering me 30, it’s in perfect condition so it was a total joke. I then asked the manager for a break down of everything listed on the sheet they gave me because multiple fees didn’t make sense. When I started questioning he became irritated and treated me like I had no idea what I was talking about. My family has worked in the automotive industry my entire life, this wasn’t my first rodeo. I finally just took my keys and left. If you’re looking to buy or trade a vehicle do yourself a favor and go anywhere else. I’ve never mor would I ever disrespect anyone the way they did.

ju
Review №21

The team at Kia was great, Darren was very professional. Edwin the finance manger was very easy going, an made the paper work process very easy. I highly recommend this dealership!

fe
Review №22

Glad we came. The sale assoc. Mr Joshua. Brown went beyond. explaining each vehicle in detail. Very Professional.👍

Ne
Review №23

Bought a brand new 2021 Soul and with in a month driver side tire started to loss air. Ask there service department to look into it. There response was we dont give warranty on tires you will have to deal with tire manufacturer. Guess what the tires are from a different country. So bumper to bumper coverage is only for Kia parts. When I was buying the car, sales person told me everything is included even tires. So either the staff is not telling truth or Kia needs to be up front about whats cover and whats not. dont lie to customers. Never buying Kia again.

Ma
Review №24

I went in today all the way from sc to purchase a car I didn’t have the down payment then so I left and came back hours later to be told the vehicle I wanted wasn’t on the lot anymore because it was being serviced but I could clearly see the car still on the lot. The sales rep lied to me after I called ahead to tell them I was on the way. I called after I left using a false name and another rep confirmed to me it was on the lot. Very unprofessional!!!!! Will not shop there again!

Aa
Review №25

Rob is a great salesman. Very respectful and great guy. Didnt buy a car but will be going there when I do.

Li
Review №26

I was told to bring vehicle in Thursday and they would work it in by Friday. Called on Monday to check on it and they said they would call me back. They never called back so I called again on Tuesday to be told the vehicle was not there. They called later to say it is there and needs a transmission. Then another phone call that it needs an engine due to a recall on a 2021 Seltos. Very bad customer service and they do not follow through or know what is going on with their vehicles in service department.

Ka
Review №27

Dhaval was a great time and sales person to have with my purchase. I was well informed on the process as a first time buyer & genuinely had a good time! Very personable people and I’m a picky person but I would def send my friends to this dealership. I got the car I wanted and they worked with me to get the payments I wanted. Thanks guys! ❤️

Jo
Review №28

It wasnt the day of my appointment. But they fit us in and serviced the car for us the 6/25/2021. Awesome people. Thank you from Joseph Felegie and Carol McDaniel 🤗

Ke
Review №29

Erwin was great! He did his part as a salesman so I have no complaints with his customer service, let’s fast forward we buy the car, and were guaranteed all these services and what’s going to happen next and etc. My temporary tag expired and all of a sudden I couldn’t get anyone to answer my calls or give me a call back. I’ve called for weeks, left messages and am still given the run around. Finally one day, I got ahold someone and she told me they didn’t even PROCESS/ send out my paperwork for my tag and registration. It’s been past 45 days and to see that my paperwork wasn’t even touched since the day we pulled off the lot struck a nerve for me. I was able to go to the DOR to get an extension on my temp tag but it’s only for 30 days. So I decide to call again to see where we are now in the process and guess what? You’re right no one is answering or returning my calls again. Kia has officially burned a bridge with me sad to say. I have no welcome packet, tag, or official registration and it’s been months. Smh. I guess they only value you when you purchase a car.

Co
Review №30

Horrible place Im not wanting to complain but they just wouldnt help me but Toyota was all for it. My credit isnt bad its just under 700 and they said they couldnt do anything without 5000 down

Gi
Review №31

Loved our experience here, we got a great deal on our new car. They worked very hard to make the sale, they met all our needs. Love the free rubber floor mats!

jo
Review №32

Awesome people Brian has great energy. I will be back to buy more cars from them.

su
Review №33

Worst place to buy a car or parts. Staff lies and tells you that its you mistake that you didnt check everything before purchase. Wont tell you the truth and will lie and later blame. Buyers beware and Kia.com make sure that someone visit this dealership or your brand will lose more than just sells.

Ro
Review №34

Kenny has been great! The only issue we ran into were the systems being down, which couldnt be helped. The issues it caused us were all handled very professionally.

Da
Review №35

Had a Chance today to talk to the Boss Man today! Mr Reginald Moore, General Manager is an awesome Gentleman. His Customer service skills are off the charts. He was the icing on the cake! I have to say,Sadie Zubrowski (Sales Associate) is definitely the go to gal. She was so very helpful and worked very hard to make our car buying experience not so intimidating! Michele Myers I have to say sealed the deal with hard work and excellent customer service. Thank you all, we are so very pleased! Keep up tdd he great work people! Thank you for an extremely great car buying experience!

Ca
Review №36

I had placed a part order for a door handle for my Kia Forte. There was a misunderstanding of which handle inside or outside. They ordered the outside when I needed they inside. When I called to l let them know they ordered the wrong part the person who answered the phone said I would have to pay for the part plus a restocking fee. I have already paid for one and will be returning in. I cannot afford to pay for a replacement part plus restocking fee. This is the first and last time I will ever do business with them and I will never buy another Kia have hated it since I bought it.

Br
Review №37

Wife likes the car but the sales guy sold us an extended warranty. Told me it had a bunch of stuff...mainly road hazard on the tires ..Ive never bought tires without hazard coverage. Get a nail in the tire and we dont have it. We have other stuff but not that. So dont trust their sales people.

Ja
Review №38

After looking for a car for months and having most places turn their nose up at us because we didnt have enough money or didnt want to finance a car, in a last ditch effort went to Kia. The staff was so friendly and Brian went out of his way to put us in a car within our budget. I highly recommend you make this your first stop when car shopping.

st
Review №39

I purchased a 2020 kia serento from kia country of Savannah and bought the extended warranty and gap insurance. I traded my kia this year and had moved 252 miles away. I have been getting the run around by everyone including the general manager about how to cancel it. DONOT AND I REPEAT DONOT DEAL WITH THESE PEOPLE.

pa
Review №40

The staff is great and do the best to take of you as possible.

Da
Review №41

Everyone is so friendly. Every person I walked by gave a smile & greeting. I came to kia country to get my very first car. I honestly didnt think I would walk out with a car. 2 people stood out the most & gave exemplary service. Demagio helped me pick out the perfect car for me. I had the choice between the kia soul, kia optima, & kia forte. Once i test drove the kia soul the other cars didnt matter. After Demagio helped me choose a white 2015 kia soul. After I signed some paper work I was introduced to a manager Marcus. He really gave me incredible advice on being a first car owner & broke down everything I need to know & what that entails. I have the upmost respect for these guys & hope to see them in the future when i purchase my 2nd car in the future.

Ly
Review №42

Awful customer service. No ONE EVER ANSWERS THE PHONE and if they do they are rude. Absolute nightmare to get a service appointment. The sales person that sold me the car was great but service is a disaster.

N
Review №43

I purchased a car at this dealership 1/8 salesman Erwin was great. Here we are a month and 1/2 later and dmv has no record of a pending registration being applied for with my Vin number. My temporary tags expire within days. After leaving numerous messages for days and finally speaking to Michele in finance its out of her hands and she gonna have someone else call me back. Im waiting meanwhile my car wont be legal no title or registration. Very bad experience

Do
Review №44

I went here with no great expectations of being able to get a pre-owned car in the price range it needed to be in for my budget. There was also anxiety about who I would have as a salesperson. My last experience at another dealership had left me feeling less than because I didnt have some huge budget for a car, nor money to put down; just my trade-in. But when I got to Kia Country of Savannah and met Ken Hadel the salesman that had been set up for me by the internet rep, it didnt take long at all to feel at ease. The last time I bought a car was 17 years ago; a lot has changed since then, including my age. Now in my 70s all of the computerized things on cars now were a bit overwhelming. But Ken Hadel was so kind and beyond patient. I ended up with a great pre-owned car thanks to a lot of hard work by Ken, and the manager. You couldnt pick a better place to go, and definitely couldnt find a better salesperson. Forever grateful.

st
Review №45

Excellent service and the staff great

Jo
Review №46

The customer service is the best I have ever experienced from any dealership!!!!! The staff really cares and goes above and beyond to make sure everything with your car is completely fixed. Ask for Sherri Sanders one of the Service Advisors, she is the BEST!!!!!!

Er
Review №47

Kenny was fabulous to work with! We are loving our new 2021 Telluride!

Bo
Review №48

I went in to check on the cost to replace the lift cylinders on my Kia Sorrentos tailgate. The service person stated the cylinders would cost $528 to replace because it took an hour and a half on each side. I found this very hard to believe, so I looked online, found the replacement cylinders for a little over $100 and a video on how to replace them, which took 15 mins total. Because this service manager thought she could over price a service and get paid for it, she lost not only this sale, but also any other sale for parts or another vehicle.Thank you for your response, If I had received a 315 dollar quote, I might have not been so upset, but the service person did not go and look at the vehicle, which it was not a phone estimate, I stopped off after I left work at the Sheriff office behind your business, And I used KIA parts for the repair.

Be
Review №49

Went in when my AC went out on the trip down. Everyone was helpful and very nice - got me back on the road with a very cold AC

Ma
Review №50

Very nice and kind people. Thank you Derek and Andrew! You guys made my experience so pleasent!!

Ci
Review №51

Great experience buying my car.

N
Review №52

Very bad experience with this dealership. I Purchased a 2021 sportage on January 8th and just received my plates 2 months later. The registration paperwork was sent to Utica NY (wrong town) instead of Albany NY. Meanwhile I got no help from the dealership just blaming NY for the delay. They took no responsibility for the error just gave me the runaround. I would never suggest this dealership to anyone.

Be
Review №53

Had to get wifee serviced. Not too much of a wait.

Ti
Review №54

Alt_text9APR2021 Kia Telluride Purchased From Kenny HadelKenny was amazing. He walked us through every option on the Telluride and explained them in clear concise terms. The whole process with him was painless. The test drive was also great and he explained all the bells and lights. The paperwork was easy and he walked us through it quickly. He is a very good salesperson. He walked us through every detail of the Telluride and made it easy. We enjoyed hear about each item. He is great at this. It was a bit long and many forms to sign but Michelle did a good job explaining and having us sign everything,.

Ke
Review №55

I called this dealership a few months ago and spoke with a sales representative and they took my information and was supposed to have the sales manager to call me back. After about a week, I never heard back. I called and asked for the sales manager to speak with him or her directly. When I was able to get him on the phone, I told him about my situation and he took all of my information down and was going to call me back. That was in September. He never called me. He never emailed me. Even if a dealership is not able to get someone in the vehicle they want, the least someone can do is tell the customer that they are not able to help them and don’t leave them hanging. I will never try to reach out to this dealership again. Neither will I refer to them anyone I know.By the way, I found a dealership that is ready and willing to work with me and put me in the car I want, so thank you Kia Country of Savannah for absolutely nothing.

Me
Review №56

Had an excellent experience! Kenny was fantastic to work with!

An
Review №57

Dont expect anything more than the usual dealership. Nothing for trade in and wanting too dollar for their unit

Pa
Review №58

Our Kia broke down 14 miles shy of our destination to a weekend vacation in Savannah. We had it towed to Kia Country where they determined the engine would need to be replaced. NO WORRIES! Everything was under warranty, and Kia even took care of a car rental while the repairs were made. We were impressed with the courtesy, friendliness & professionalism of every staff member we encountered or spoke to, they all get 5 stars. As fantastic as they all were, Pat in the service department really went above and beyond. GREAT GUY. 50 stars or more if we could. THANKS KIA COUNTRY!!!!

To
Review №59

Great service and always pleasant.

Ke
Review №60

Excellent customer service!

Jo
Review №61

Excellent customer service provided by Sherri! From the time I came up to the counter to the time I left she was professional, friendly and attentive. I hope I interact with her whenever I come in for service on my car. She is an asset to your team!

Sh
Review №62

Went there recently, my wife received mail about a chance to win money or car or gift certificate.She won gift certificate .My wife tried to trade in her car for a newer one but her credit was not good enough.Staff was pleasent but I thought it was sad that we wasted our time

Br
Review №63

Love love loved my experience at Kia. Everyone was so friendly and relatable. Brian helped my daughter and I pick the best car for us. He was so patient and attentive. He interacted with my four year old and made her feel included in the whole process. I would recommend Kia of Savannah to everyone I know. Super grateful!

Ma
Review №64

Had my car broke down long way form home ( new jersey) service advisor was quick to help me

Ti
Review №65

They fixed recalls on my vehicle. Friendly staff and great service.

Fo
Review №66

I scheduled to have my two front tires replaced and an alignment done. The front driver side popped the day before I was supposed to go. so I got it hauld to the dealership a day early. They assured me that mine would be first on the list, since mine was there early.They called me over the phone and said that they had it on the lift and it wouldnt be long begore it was finished. I got there and they said they havent even put it on the lift yet. So my ride and I waited a few hours before they finally put it up on the lift and started replacing the tires and doing an alignment. Eventually we were able to leave. Day after day I noticed a noise like a squeaking (and eventually wobble)sound come from my tires. I figured after the alignment that maybe it triggered some other problem. Well the sound got so bad that my fiance and I had to look at it. Turns out they didnt put two lug nuts back on.or they were rushing the job so much they neglected to torque them down. My tire was about to fall off. Dont go here for any Tire work. Terrible service to my vehicle and could have cost me injuries.

Vi
Review №67

I’m but my KIA six months ago. And my van, electric sliding doors stop working. It opens only manually. Before I have van with non automatic doors,it seems not a big problem. So I do not go to fix right away, I have drove a van some few months,with this problem. Besides It take for two weeks to make a appointment. I came ten minutes before the time,off my appointment. No parking space, have to stay in line, to be helped. After four hours of waiting, told me, that not fixed. Than I ask for management. And been wanting one more an hour.

Jo
Review №68

Very helpful.

Sa
Review №69

The staff here always go above and beyond my expectations! I asked about getting my car vacuumed out after my service. The young lady over seeing my service said she would check for me. She explained that she was getting married and going on her honey moon and I told her congratulations. Well when my car was all done and she brought it out to me, it was all vacuumed out. I explained to her that she had no idea how much something little like that ment to me. For me, it meant that I had an extra 30 minutes, if not more, that I could spend with my kids instead of vacuuming.

Ja
Review №70

My experiencia at kia county was great, friendly service, Andrew was amazing, got me in and out, thanks for a great experience.

As
Review №71

I highly recommend Josh and Edwin!

Lu
Review №72

Christina was very professional, knowledgeable and courteous. She made my sons first car buying experience a very positive one. All the KIA Country staff were very welcoming and friendly. Pleasure shopping with you.

Ca
Review №73

God forbid you try to reach the service section you will never get an answer or anyone on the line.

Di
Review №74

I am on vacation and stopped into the Service Department to have my car checked out because of a noise I was hearing. I was treated courteously and was informed every step of the way in the process. They even installed an update while I was here. The waiting are was fantastic. Ample amount of comfortable chairs, a desktop computer area that could be removed for laptop use, free snacks and a variety of free beverages. At the close of service, my car was returned to me washed. I have been to dealerships in three other states. This one was the best and exceeded my expectations. I highly recommend them!

Er
Review №75

Andrew, the Concierge, was incredibly helpful. He just seemed so eager to accommodate my every need. He also came to me over and over with questions from the shop, and never seemed exasperated or annoyed by the many trips.

By
Review №76

I will give more details as time goes by. But so far I own two kia bought at the same time .so far I’m not having a very good or pleasant experience with the Kia dealership here in Savannah . I’ll post an update from time to time I’ve had these cars for a year and a half now. So far the cars have been good cars but to service the customer service so far has not been impressive to this point .

Sa
Review №77

I had a 1:30PM appointment to get an oil change here, after dropping the car off I wait until 3PM and go to the service desk where they tell me they havent even started. The Service desk workers were friendly but they didnt inform me that there would be an additional wait. I would have understood that, things get busy etc. As it stands they wasted an hour and a half of my time and didnt even bother to tell me.

Ja
Review №78

I like being able to schedule an appt ahead of time instead of first cone, first served. Everyone is so friendly and helpful. Sherri even recognized me on sight!

Ty
Review №79

Great service! We were assisted by Erwin Wright. Great guy and salesman.

Co
Review №80

I had a great buying and overall experience at Kia Country of Savannah on 3/15/2020!! I was a referred here by a friend of mine. As soon as I pulled up to the dealership, I was greeted by a manager. He brought me in and I was introduced to my salesman, Brian Buxton. Im glad that my friend referred me to him because hes great. The test drive and paperwork were laid back and stress free. Brian is very personable and easy to talk to. He helped me out with the price and getting my new car on the road as soon as possible.I also want to do a shout out for the Finance Manager, Edwin. He was friendly and explained everything so I understood. Even when I decided the next day not to get the extended warranty I had originally signed up for, he explained other options and didnt get rude like most people would. Im extremely happy with my Kia Soul!!Definitely would do business here again...A++ Service All Around!!!!*Edit (3/16/20): There was some paperwork I had to resign and Brian drove it from the dealership to my office. Great appreciated!!

li
Review №81

They are polite and helpful. Waiting room has plenty of space with drinks, snacks and wifi. I had to wait a while but my car was washed and i had a coupon to cut the cost.

Ve
Review №82

Keith is Absolutely Amazingly 💯% Awesome, he, knew his job well and did it with the most up most Honor! Ive NEVER had a person who was so kind, respectful, and, Honorable that washed my Vehicle and did it with the most upmost pleasure!

Bu
Review №83

Very helpful intelligent conversation about working parts of the automobile that are very new

Da
Review №84

They really work with you give them a try! It cant hurt

Do
Review №85

After moving to the area we chose Kia Country to be our new service provider. I made the appointment online which was super convenient. When we arrived everyone was courteous and busy at work. The gentleman who checked us in gave us a brief tour of the ammeneties. The waitinf area was great. Super spacious which was great during the current Covid pandemic. Large selection of coffees on the Kurig and other machine, and water available. Various free snacks and several vending machines as well. The only negative was the wait. It was just a bit over 2 hours for our oil change and tire rotation. Overall Im satisfied and will return. If you dont mind a longer wait, would recommend!

Pa
Review №86

I have been very happy with all three of the new KIA Sorentos that I have purchased from this dealership since 2012. I plan for my next purchase to be a KIA vehicle. I drive 50 miles roundtrip to work daily and have made many long-distance drives to see family during the last 8 years. My KIA Sorentos have always been very dependable to get me to my destinations. I would highly recommend a KIA vehicle.

Ca
Review №87

Was there to get parts for my car. Not in stock but they ordered them for me. Takes w to 3 weeks to get the parts

An
Review №88

There is a major lack of professionalism of sales team, along with the cleanliness of vehicles. We visited many dealerships on the “strip” and found that Kia country of Savannah lacked a lot of skills in sales team, professionalism and overall appearance of the premises. Some recommendations: Teach your sales team to have a little more enthusiasm when handling the customer, clean your vehicles and have a more welcome entrance. I left careless, not because I didn’t like any of the vehicles, but because of the lack of skill and professionalism. I will be visiting another Kia

mo
Review №89

Actually I would not even give this place one star...engine blew on my vehicle had a new one put in by another mechanic but the way kia’s a made we had to take to dealership because there is a security code and ONLY Kia can do. So had car towed to them and there it sat for 3 weeks on a job that should of taken a hour at most.NEVER answered phone calls and when they did we were told LIES said going to get to it then having trouble starting and the final call we were told computer system was down for a week RIGHT a big company and no computer.. finally we were told at least five hours more of labor cost to look at. NOPE will take to another dealership

C.
Review №90

Chris was great. I came in for a trade in. Got very honest answers and didnt feel like I was getting fooled like I did with the car I was trying to trade. He went out of the way to check some things and very quick to respond to questions. Not pushy and very straightforward. I appreciate it so I know exactly what to expect. Ask for Chris

De
Review №91

Took my mom there to buy a car. We had a wonder experience. Our sales woman Edith was amazing. Sweet and considerate. We had a magnificent time.

ka
Review №92

I was greeted by Sherri she treated me as if I were family. She explained everything that was being done and even gave me suggestions. She and Jessica make me want to drive Kia for the rest of my life. I love my Optima.

Mi
Review №93

Everyone was super friendly! Demagio listened to everything we said and went above and beyond to place us in exactly what we wanted! Edwin from the finance department worked with us to keep our payments within our budget. The entire process was painless--best car buying experience we have ever had!

Ch
Review №94

Overall really good experience and managed to leave with a great new (to us) car.

Dr
Review №95

Wonderful service! Sherry was great at keeping us informed and updated during the process of an engine replacement. Thanks so much.

Jo
Review №96

Horrific. They wont return multiple phone calls to make warranty repairs on a leased vehicle. Ive been calling and requesting sunroof repairs for two years!!! They will give you assurance that the work will be done in person, then they ghost you when you follow up. I like our Kia Sorento, but this place will ensure I NEVER EVER buy or lease one ever again. What a disgraceful way to run a business.

Jo
Review №97

Prompt, friendly service.

Ho
Review №98

I love my new car thanks guys...cant stop staring at it from the window at my job

Ju
Review №99

I recently relocated here from Texas and had encountered a problem with my steering, as it had started to make a clicking noise. I called Kia Country of Savannah and spoke with Tom Maino who quickly ascertained that the steering was covered under a warranty and he was also able to add the fix for the catalytic converter. An appointment was set up for 2 days later. I dropped off my Kia Soul on Tuesday and by 3pm on Wednesday afternoon, I received a call from Pat telling me the service was complete! Awesome job! They also looked over my car and determined it did not need any other service. Great job Tom, Pat, and Kia Country!!

Ke
Review №100

I obtained my car in March of 2017 with two extra policies through financing with Santander Consumer USA. It was totaled 3 weeks later. I personally called to report the total lost. Fast forward 2020 I checked my credit report to see three years of late payments to Santander. Apparently Kia Country of Savannah never sent the checks for the policies to cover the bill. After four months of constant calls and visit i was informed only one check can be sent as the second(the largest amount) has expired and there is nothing I can do. I began asking about the checks in February 2020, they didnt send payment until July 2020. Now i am left with three years bad payment history and $1,200 in debt owed to Santander all because they failed to issue checks or even care because I refused to buy another car from them. I am in the process of speaking with an attorney to handle this matter because this is life changing bad business.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1 Park of Commerce Blvd, Savannah, GA 31405, United States
  • Site:https://kiacountryofsavannah.com/
  • Phone:+1 912-228-5346
Categories
  • Kia dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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