We love this store. We always use it as our go to place for great accessories, chairs, pillows and stools. We were in this weekend and had another great experience. Tom is the GM. He is so kind, accommodating and hardworking. He was stocking shelves when we saw him on Friday night. We had to return to pick up more items on Saturday and Diane was there to help us to get everything we needed. She was awesome. Mark was a great help on the sales floor and Sheba was Awesome at the register. Thank you Tom and team for another fabulous experience at At Home.
This store is awesome. They carry everything you need for your house/apartment.
I patiently waited while 2 CSRs told me that they couldnt do something, without trying.2 CSR/cashiers that didnt kmow how to find an item in their inventory even though I was providing them the UPC Number from their website. They were newish, but also didnt seem to be capable of rendering customer service.A more seasoned CSR came up and was able to retrieve the item immediately!
Huge selection of home decor. Each one has different items and different clearance items. Some what high prices.
Everything home decor and more. One of my favorite stops.
Love the place, to many things to buy.
Love the variety! Some stuff is cheaply made, but lots of items to choose from.
I just love this store! Huge selection, inventory is updated often.
Very clean, the staff was helpful and friendly. Always have an amazing selection.
Really great place to get lots of home decor goods they send coupons if you register for text messages.
Picked up an online order and everything went very smoothly.
Havent picked up furniture yet, but the two times I have called Ive experienced the least customer service friendly people over the phone.
Its not a cool stuff just couldnt find what I was looking for.
Huge selection home goods as well as decor items. Similar to Home Goods, but prices are higher here.
The cashier I had today wasnt very nice. I asked not to put my 2 bigger rugs and 3 throw pillows in the same bag. She got an attitude. The customer had one throw pillow n she put it in a big bag. I go to the store frequently. Not happy about her. Other cashiers pleasant always.
At Home is really a great store but their customer service is the worst. Only 1 checker and she was so slow the line was getting ridiculous and they weren’t getting her any help and she was as slow as slow can be. This is the 2nd time I’ve been in the store and it was just as bad as the first time I shopped there and then when they finally got another girl to open her register I was given and attitude when I voiced the problem. Unacceptable!!
Huge store, seems to be a combination of Tuesday mornings and HomeGoods lots and lots to choose from. Decent pricing
Huge store!! Lots of variety with many well priced items.
This review was meant for this SCOTTSDALE store, not PHOENIX, as originally posted. Love the decor options at this store, but the customer service is extremely lacking. The only saving grace from my visit today was the canvas art I bought and the young man that cashiered my purchase at the end. I walked around for several minutes looking for someone to attend to the ladies restroom after the toilet went all geyser on me after flushing. That is not an exaggeration. It is so dangerous that an issue like that can go unresolved for the length of time it did. Fortunately, no one was hurt due to my own vigilance of finding a “wet floor” sign and placing it in the restroom and near the mini flood myself while also monitoring who trafficked the area. As a paying customer, it is certainly not my job to do that. In a situation such as this, every passing second matters. There is also a sizable elderly demographic in the North Scottsdale area that would have been very prone to an injury should someone not notice the water on the floor. If a woman such as my own mother or myself were to be injured due to the negligence of this store, you would believe I would take aggressive legal action because that should never happen. I am not being dramatic and have better things to do with my energy than point out how a store should be run. It is just that a different outcome could mean life or death for some other customer. Thank God that was not the case today.
Big store lots to choose from
Unfortunately we wont be shopping here again anytime soon. After spending some time walking around and picking out our items we went to check out. At the checkout we noticed a guy come into the store with no mask. He asked the manager at the front if she had any masks and she said no. Then she proceeded to let him freely walk thru the store with no mask. I asked the cashier if they allowed people to shop with no masks, and she said well if they dont want to wear one theres nothing we can do. Of course there is, you simply tell them they need a mask to shop in your store. We wont be spending any money in this store again. From nobody ensuring carts are clean to maskless shoppers. Clearly they dont care about the health and well-being of their customers and employees.
Love this store especially clearance isle. Great bargains
Always love browsing this place.
Love this store! It always has super cute holiday decor! The line takes longer than the shopping as there are never more than 2 registers open at a time... Add a 3rd & youd get 5 stars!
Always enjoy an At Home visit. Wish we had this store in LA. Great place to get home accessories holiday decor.
Check out line was so long we left our cart and walked out.
Kind of a strange place at first. The carts are about 40% bigger than typical baskets, youll understand why, as you shop.Great selection of barstools, make-up/styling chairs and sitting furniture.A huge selection of area rugs, faux plant materials, mirrors, wall coverings and everything in between.The prices are quite reasonable, but that should be a foregone conclusion considering 95% of the stuff is made in 3rd world wealth centers.And. Its ok to buy things made in china, when the items are culturally specific to their own population, and not knock off products.Set aside some time, cause 2 hours goes by quick at this place. Employees are laid back and not in your face. Plenty of staff, well lit parking. I didnt mask up, and 1 other customer did not either. 👌
Lots and lots of things for your home.Some lesser quality, but great selections
This store has so many things to look at You cant do it all at one visit unless you spend the day. I enjoy going there sometimes just browsing sometimes with something Im looking for specifically.
WOW, this store has everything for your home. The prices appear great and quality is there. Some great value on barstools and rugs.
Love this store. I always find what I need and want..
At Home has just about everything!!! Well lit and clean.
Very nice, great items
Great place to shop! Employees are not always the most helpful or knowledgeable.
I love this store. Im always so impressed with it. Thank you
Fun to work here
Scottsdale Store- Spoke with store manager -incredibly rude and unprofessional. He agreed the store made a mistake and over charged us. Asked him to credit our card, he refused and said it was impossible to give me a credit without me physically returning to the store. I offered to send a picture of the receipt, provide the credit card # and transactions Id for verification - still refused to issue the credit for the money they over charged and continued saying it was impossible. What a joke, and what a lack of education and tech in the year 2020 lol. Find a new manager...cant imagine this store is doing well under his supervision.
I do not like this 0lace, the selection, prices, or high pressure sales from employees, when you can find one.
I wasnt impressed y the merchandise. I thought the prices were marked extremely high compared to other stores.
Very nice store and great customer service
My first shopping experience was fun. So many household items, patio items and furniture to look at. I made a large purchase for spring and returned the next day to purchase more. Inventory moves quickly. If you see what you want buy it, otherwise it may be gone!
Great shopping. Huge selection.
Great prices for home accessories, hugh pillow selection.
Favorite home store for the holidays. I’ve ordered online for pickup and zero issues
Awesome place so many option to choose from good prices
Huge selections. I didnt even know about this place until my Bride took me there one day. I loved it! Worth checking out if youre looking for your home amenities.
Im addicted! They usually have what Im looking for and so much more!! Service is great too! Im a regular!
Great food
Great place to shop.
After visiting this store for the first time and then seeing all their reviews I have to wonder am I missing something? I feel like I’m in the twilight zone.....I’ve never seen so much junk in one place the quality of their products was some of the worst I’ve ever seen and the harder I looked to find a diamond in the rough the more disappointed I became but then again I guess one persons trash is another persons treasure.
Girlfriend lovessss this store, as do I. Its a great home decor store.
Being a designer, in heart and education, I truly appreciate the store size and variety... All things interior, exterior AND Holiday! Pocketbook friendly and helpful staff definitely make shopping there fun!
I love the variety and prices of At Home! Huge store and well organized. I found everything I needed except corner shelves. Great deals on outdoor items now.
Great stuff at reasonable prices.
The after Christmas deals here were wonderful. It was nice to see a store that actually had some good stock. We the definitely come back to this location for our future shopping. The only constructive feedback I have is the associate i kept encountering clearly hates her job because multiple times we tried to interact with her and she was not friendly at all. She ignored isnanytime we encountered her. We bought a lot of merchandise and filled our entire suv and she seemed quite irritated with having to deal with the amount of items we purchased.
So many options and very clean!
What a big store. You can spend hours in here and the prices are great with lots of clearance items.
Wow... Home decor on steroids! Great place to find what you might or not really need for the house.
WOW! This place is amazing! Anything and everything you could need for home decor, inside and outside! Prices are very fair. If you are looking to decorate, this is a must stop!
Great place to shop for new decorating ideas that dont rob your bank!
The SALE signs are misleading.
A little bit of everything for every part of your house!
Great selections at affordable prices
Wow, they have everything here to accent your home. They even have mattresses. They have a beautiful selection of large area rugs. In the $250.00 price range.
Not worth it.
Mega-Store for home decor, like a Michaels on steroids; but better prices. This one is right off the Freeway, next to a Wal-Mart.Well staffed, friendly and knowledgeable employees. Organized as-well, no hunting and digging through the mess.
Very nice. I WILL DEFINITELY BE BACK
WORST CUSTOMER SERVICE I HAVE EVER SEEN!! YES THEY DO HAVE A GOOD SELECTION, HOWEVER THERE PRICES ARE NOT GREAT.....STAFF AT THE STORE ARE UNAVAILABLE, UNFRIENDLY AND DONT CARE ABOUT HELPING CUSTOMERS.........DONT KNOW HOW THIS STORE IS GOING TO SURVIVE.....WAY TOO MUCH COMPETITION!
Had the barstools I was looking for an a great price!
Good ole garden ridge gone corporate and all the home junk you need
Always a nice hour spent looking a decorative dumb stuff
Love shopping here.
Well organized! Plenty of everything! Great holiday craft & decorating supplies!
Nice experience everyone was very helpful. I found just what I was looking for great price.
Great store! Kept clean and organized unlike some At Homes Ive been to in the Valley.
Store is great. Four stars cause website and store sign incorrectly advertising an item I drove across town to get.
Literally anything you can think of for home decor or functionality
We enjoyed shopping in at home we had a great time and bought a few things that we really needed thank you
My new favorite place. Great selection of pillows, pictures and patio furniture cushions.
This was my first time there and I found the quality and prices to be amazing. We purchased bed and bath items, pillows, towels, shower curtain, bath rugs, etc. I will definitely be going back to shop there.
So much too choose from!!!
Clean store very organized big big big selection got my saint Bernard picture today for 30 bucks
Amazing experience
Great selection of home products including furniture, deco, housewares and much more at very reasonable pricing.
Cool items but WAY overpriced.
Huge store, clean, bright, helpful staff and great customer service
Big store with a lot of choices
Best home decor store ever
One of the managers at this location preys on women and thinks he can get away with it. Do NOT shop at this location. Not a safe environment.
Beautiful items for home decor.
Advertising for items not in stock 4 times I wasted my time driving there and items not in stock. 😕
You could spend a few days in there. So much to see and buy for the home.
A really big store, yet it didnt have the two items I was looking for. They dont carry any duvet covers. And they have a ton of area rugs, but not one large round area rug. Customer service is lacking. Very disappointing.
This store has a high selection of indoor and out decor items, this location is very organized and clean in comparison to the Peoria location which is disorganized the shelves are a mess I prefer the Scottsdale location its worth the extra drive