I am writing just for the Monterey Porsche Classic event that took place and not the Porsche Sales and Service. Since it is Monterey Car Week. It is a kick off event for the Porsche to have their event first on a Monday. My 2nd appearance on this event. Not much of what is paraded on the street, mostly new models of the year 2000s and less of the 70s and 80s. I prefer the 50s which were a few Speedsters. The good is that complimentary wines were accessible and food trucks were stationed not like before. An annual event where Porsche lovers, enthusiasts and owners come, mingle and share stories of their beloved cars.

What can I say, a Porsche 911 Carrera S pretty much sells itself. However, the dealership can certainly make or break the deal. Porsche Monterey has professional and knowledgeable salespeople who certainly are not pushy. After looking extensively I can say what they charge for their vehicles is fair, if not better than the rest of the dealerships.

Plan to go back and see if there is a car for me that makes sense ! In $ & Cents! Emotionally of course I want one but is this the car for me ? Spousy wants no part of it. Arent you tired of hand me downs

Thank you to the team at Porsche Monterey for their hospitality while waiting for my Tesla to charge down the street.As a current PCA member and former P car owner I really appreciated it! I will definitely keep y’all in mind when it’s time to shop for my next Porsche.

Laid-back, humble, and pleasant - all words you would not typically use to describe a car dealership, but that is what Porsche Monterey is. One of the best car buying experiences Ive had to date. Fair trade in value, hospitable staff, and a very organized team. Thank You!

I was warmly addressed. never intrusive and very informative. as I wish for a good car dealership! Thanks to Jun Quinto. best regards from the guy from Germany

My C.P.O. vehicle purchase experience was excellent especially given it was conducted remotely without visiting the dealership. Jun was responsive, detailed, accurate and helpful throughout the process. The car arrived in excellent shape.

Bought a CPO car, but tires bubbled out after being aired up to spec 2 days after car purchase. Defective tires arent their fault, but they refused to do anything. You can tell the character of a business not when things go flawlessly but when things go wrong. Two different excuses, wont buy again or refer to them - sorry. I paid to replace all four!

Porsche Monterey Classic. Awesome 👍

After spending many months searching for the perfect previously-owned Porsche 911, we found our dream at Porsche Monterey. The Carrea was fairly priced at market, and every person we encountered was knowledgeable and cordial. The vehicle was as described and more. Kelly, Anthony, and Aaron were great to work with. The car was beautifully detailed, paperwork in order and ready to go when we arrived. The 3 hour drive home confirmed we had made the right decision. When its time for our next Porsche, we will check in again at Porsche Monterey!

What a fantastic experience. Best car purchase in the history of my life. To put this into perspective, this is 35 years and a lot of cars ok? No hassle, great price, really nice people --- 2 hours tops to get in and out with this baby.

Aaron went out of his way to accommodate my family. We were in town visiting for the week and I decided to take my son over to check out some cool cars. We were late getting there as I was working all day and we knew we would be there after closing time but still wanted to check the cars out on display. At this tile in my life I cannot afford one of their cars but we love seeing them. Aaron was out front cleaning up and the dealership had closed about an hour or so before, but they had plenty of cars outside on display. I informed Aaron we were just window shopping and why we were there - he said no worries and asked if we had any questions about the cars. We were there for about an hour admiring all the Porsche’s and I had let him know we weren’t in a position to purchase anything but he stuck around and talked with us about everything under the sun and then some. What a great guy and I am very appreciative of his time he took out of his personal time to talk with us. WHEN I am ready to purchase a car of this caliber I will make the 8+ hour drive here to buy it.

Been to just about every dealership between Marin and Monterey, absolutely amazing experience! They really treat you like you are very loved family.

Thank you Nick Newton for providing an outstanding experience! First class service from the moment I called in to schedule my maintenance. Very knowledgeable and truly made me feel like a valued customer. Thank you!

Asked delearship to drive their only Tesla and salesperson told me why, are you even interested in it youre just going to put miles on it Wouldnt recommend this place!

We delivered a vehicle to their dealership in good faith and the manager Aaron lied to us and never sent the payment!Then he said he would not send the check because he doesnt like the way I asked for it a week later when he said hed send the check Next day Via Fedex.DO NOT TRUST THIS PERSON, THEY HAVE NEGATIVE FEEDBACK ALL OVER AND THEY DONT EVEN CARE....SCAMS!

Ray Ramsey did an amazing job helping me with the purchase of my new Porsche Boxster. I am in South Carolina and found the car online. Once I contacted the dealership, Ray made sure I had great photos, did a face time walk through with me to demo the car and stayed in contact to answer all my questions. He took away all of my worries of purchasing a car that i had never seen in person nor driven. Once the car was delivered, Ray did a demo of the cars features with me using facetime. I am extremely pleased with the dealership, the car, and the buying process and highly recommend Porsche Monterey and specifically Ray.

This is by far the best vehicle purchase experience I’ve ever had, and it’s not even a close call. Aaron the GM, Renee in Finance, and Kelly in Sales were absolutely magnificent to deal with; the entire Dealership goes above and beyond to make the entire experience a pure pleasure; these are passionate professionals. My deal was out-of-State and it still was smooth and tons of fun. My future Porsche purchases will start here from now on - if you happen to be in California you are very lucky, and I would wager their Service Department is rock solid as well. HIGHLY RECOMMENDED if you are like me and love Porsche product but also insist on enjoying everything from start to finish. Thank you Monterey!!

The sales’s attitude is EXTREMELY BAD!

Nick,Thank you and Jeremiah for your personal attention to detail.From the moment I entered the dealership theres a sense of family and commitment to excellence in service! My routine service and safety recall repair was done in a timely manner. Theres a bond of trust and confidence that comes from personally knowing your technician. What sets him apart, is not only his professionalism and demeanor, but the level of care exhibited to protect my cars exterior paintwork and interior parts. He knows and understands me as an individual and works hard to keep both my car and me happy! For that I am very grateful.Thank you all: Jeremiah, Bill and NickJames Gatewood

I was driving down on a road-trip and I received a notification that I was low on oil. Called Porsche dealership and they immediately helped me confirm if I needed oil, topped it off for me, and had a mechanic come out to double check. Very friendly and professional staff taking care of someone who’s not even a customer of record - went out of their way to verify I was good for the remainder of the road trip.

Jun was great in keeping me informed, long distance, on the availability of the Porsche I was looking for. When it did come available, he promptly let me know and I flew to Monterey to test drive / inspect the car. Jun was friendly, patient, knowledgeable, and helpful throughout the purchasing process. Misty did a nice job as the Finance Manager to make it efficient and right for the customer.

Lack of respect to customer. The saleman and manager there are very arrogant, they cheat you on the numbers and service quality is totally garbage. As others mentioned, their CPO cars have defect.

Inn & owyt NO BS

Excellent experience working with Porsche of Monterey. Right from the time I contacted Kelly, she worked with me and did everything possible to earn our business. Unlike our experience at Porsche Fremont, she was open to negotiating and presented multiple scenarios for us to look at. When we went to pick up our Cayenne, everyone greeted us warmly and the delivery was outstanding. We will go back again and again!

Porsche of Monterey is an excellent service facility. They were willing to work with us and our concerns and correct the issues we had from other Porsche dealers. Thanks again for listening carefully and addressing all our issues on time and under budget! Great job!

Exceptional service! Both Jun and Aaron made the buying experience a real pleasure. Buying remotely, I was nervous - but looking at the vehicle, I am confident that I made the right choice. A 1 + !

The entire team is first rate from the GM to the detailers. Everyone has the customers satisfaction in mind.

Great experience at Porsche Monterey service Dept. My car was taken in at my appointment time and finished by estimated time. The mechanic came and talked with me too. I would recommend them without hesitation.

Excellent customer service provided by Mr. Quinto in Sales.

Just bought a Porsche Cayenne from Jun Quinto at this dealership. Super easy communication. He was quick to respond to all questions I had. The price was fair. First time Ive felt so good leaving a dealership after a purchase. I highly recommend!

I had a great buying experience at Porsche Monterey. I called ahead and spoke with John about the car I was interested in. By the time I arrived later that afternoon, he had the car cleaned and waiting for me. We discussed the terms of the sale, and took care of the paperwork quick and easily.

I have just had the 40,000 mi service performed on my 2015 Cayman S by Porsche Monterey and am very satisfied with their performance. Since I didnt purchase my pre owned car from them and was encouraged to return to my selling dealer for service, I was somewhat hesitant to use another dealership but Monterey is much closer to my home so I decided to give them a try. My service advisor Jakob was very pleasant to deal with and very helpful with my numerous questions and since it is quite a small service department the technician Jeremiah was able to discuss my car with me in person and point out a couple of issues that he thought needed to be addressed that I thought had already been performed by my selling dealer. He was very knowledgeable and friendly and I appreciated his thoroughness and professionalism. Im very happy I serviced my car with this dealership and feel confident in recommending them.

Good DayIm a long term Porsche of Monterey customer.Over the years I have enjoyed my relationship with the dealership. I have been treated exceptionally well. The sales and service team has made me feel like family. I always look forward to visits.Best regards, Richard Fredericksen.

I was greeted by Service Manager Jaime Rodriguez promptly upon my arrival.He asked me several questions about my Porsche and explained to me the process they would undertake to determine any issues. I was driven back to my home by their shuttle and was notified by late morning with the exact details of the car. It was ready for me to pick-up at 300pm and the car performed perfectly. No surprises on the invoice. Excellent customer service!

Friendly and professional all the way! Kelly Valenti was my Porsche Brand Ambassador and worked with me and kept me informed throughout the process. I am very happy to be a first time Porsche owner and even happier to be part of the Monterey Porsche family.Thanks again!!

Ray, Aaron and the rest of the Porsche of Monterey staff are outstanding people to deal with. Unlike most modern (mega) dealerships, Porsche of Monterey feels like a small family. You can walk inside and most everyone will know your name. Their inventory is outstanding and if they don’t have it, they’ll try to get it for you. They’re also one of a few Classic Porsche dealers in North America which means Porsche has certified them to service and sell classic parts and cars. Oh yeah and they’re also a Premier dealer which awarded to only a handful of top dealerships. The transformation Aaron has led them through over the past few years is incredible. While I just purchased another new car from them (and did European delivery), I’m already I looking forward to the next. A big thank you to everyone at Porsche of Monterey!

From the opening handshake and introductions with our sales rep, Kelly, our experience with Porsche Monterey was outstanding. We drove two Macans, one with the four-cylinder and one with the six-cylinder engine, for comparison’s sake. Kelly was thorough in explaining the features and benefits of each vehicle, while disclosing that she owned (and loved) her Macan. Once we had decided to purchase a 2018 CPO with only 5500 miles, she guided us through the sales process with ease and low stress. We made a very satisfactory deal, and our vehicle was delivered beautifully and in a timely manner at the dealership. I would rate this car-buying experience as a solid 5/5.

Service is an attitude NOT a department. Thank you to Jun Aaron and the entire team for working so diligently on my behalf!Love my new 718 rag top!!!

Porsche Monterey has excellent professionals to handle our Porsches. Jun, Jakob and Daniel are very knowledgeable people. Trust your car to them 100%. Great place and honest business.

I had a pleasant car buying experience at Porsche Monterey. Jun was very responsive to my emails and cordial in all of my interactions. I recommend that you work with Jun.

I just bought a used car (not a Porsche) at Porsche of Monterey and could not be happier. The process was easy and painless and the staff is so accommodating! Ray and Gary are fantastic and treated us like royalty even though Im sure we spent much less than the average customer. Would definitely recommend for car purchases!!!

My husband and I made a purchased at the Monterey Porsche and Honestly I had the best experience ever. The staff was very polite and friendly. I have visit many car dealers before and nothing compares to the service my husband and I received by Mr. Ramsey, Mr.Sanford and Mr. Davis. We were greeted by Ray Ramsey and he was very nice and very helpful. I definitely recommend their services and we are looking forward to make business with them again.

I purchased my vehicle here with Jun, and I have to say that they do everything they can here to make you feel comfortable.Definitely getting my cars from here.

Jun, Aaron and Heather went beyond 1st class and got us into our dream car! These people are by far the best in the business.

Found the car I was looking for on the dealerships website and sent an email inquiry. John Bassett, the Internet Sales Director, got back to me promptly. He was courteous and knowledgeable. We arrived at a fair price on the car very quickly, and also a fair price on my trade-in, and he was transparent during the entire process...I never felt that there were any salesman games going on at all. Arranged to pick the car up the next day, and that process was also very smooth with no surprises. Their Finance dept. was also very friendly and efficient and didnt play any games. When purchasing a car this expensive, its great when there are no surprises and you get exactly what you expect. Ive already recommended John to two other friends who are considering getting a new Porsche. Thats about the highest praise you can give!

I just bought a new 2020 Porsche Macan S from Jun Quinto at Porsche of Monterey and am absolutely delighted. Fabulous experience from choosing exactly what I wanted to have to taking delivery and being shown the new bells and whistles. Jun even texted me the progress/whereabouts of the cargo ship every two weeks or so. Great experience!

John and Gary were excellent. Had everything ready once I arrived from the Bay Area. Had my 2018 Panamera detailed and ready to go. It only took 1h15m from arrival to departure. Friendly people. I recommend them to anyone.

Service was done correctly and completed when promised. Had questions about the cost of one of the tasks being done and the dealership worked with me to get an agreeable conclusion to my concern. Great job.

What an incredible experience I had. I have purchased many cars over the years, but every few on line. The description of the used BMW M3 could not have been more accurate. John Bassett was a pleasure to work with. Everything was exactly as he described and the whole transaction took less then 20 minutes. I wish all deals we made this easy. Made for a wonderful buying experience. Hands down recommend John and the staff of Porsche of Monterey.

The staff here go so far out of their way to make your experience enjoyable that it makes me feel guilty!

THEY LIED TO US AND ARE NOT PAYING AN $800 BILL....Aaron does not care and said that he wont send the money to us!Do not trust fake reviews!!!

I purchased a 2011 Cayenne Turbo last week from Porsche of Monterey and was very happy with my experience. I had emailed with John Bassett about the car a few days prior and we got many of the basic questions about the car out of the way. When I came down for the test drive, John was quick to come greet us and explained the car to us in detail. He is very knowledgeable about the cars he sells, which is a big plus and did not pressure us in any way! Even during the negotiations I never felt like I was being taken advantage of and I believe we arrived at a fair price pretty quickly. It’s been a week after the purchase and John has been very attentive to any questions I have had about the car and replied promptly. Would I buy another car from this dealership – absolutely! Would I recommend them to my friends and family – definitely. Thank you for a pleasant buying experience!

My water pump blew in Big Sur on the 1, and these guys had me back in the twisties within hours. Amazing work by Paul and Jakob and the rest of the team — outstanding service along the way. Thank you!

My experience with Porsche Monterey was stellar. I was looking for a specific car, preferably in Orange County where I live, but found what I was looking for, online at Porsche Monterey. I communicated back and forth with Kelly, who was spectacular from day one. Great communication, very forthright and responsive.I flew up from O.C., bought the car and had the luxury of driving back down to O.C. through Pebble, Big Sur, Cambria, etc. Phenomenal way to get to know your new vehicle.I would also add, that Heather McElhatton handled the F&I part of the transaction and did so flawlessly. These two women are a one two punch of quality, that the dealership is lucky to have. Overall, extremely pleased.

Best car buying experience ever. Knowledgeable, friendly, zero pressure.Lots of unique Porsche history in the showroom. Very cool.

We bought our Porsche without even seeing it. Purchased all by text and phone. Our Sales rep Jun Quinto was wonderful to deal with ! Truly the easiest car we have ever purchased!

I have just purchased a pre-owned vehicle from Porsche Monterey. My sales person was Kelly Valenti. The experience cant be better. All the process has been handled with professionalism and they do what its needed to deliver a optimal customer experience. From taking care of the car and all related questons, to the paperwork for registration and shipment and even post delivery questions or pending topics. I would totally recommend them and I hope to buy another car from this dealership.

Great deal!I found the car I was looking for via a Web search and found the car i wanted (2005 911 C4s) at a great price! Since I live in San Jose, I exchanged a number of emails with John to get further details about the car and once he answered all my questions, it was just a matter of driving to Seaside to check out the car in person - and of course test drive it. John had the car detailed prior to my visit. Since it was a rainy day, he also had it in the service area, protected from the weather. Everything went smoothly. John, along with everyone i talked to were friendly and polite. I especially appreciated that everyone there seem to be relaxed and there was no high pressure sales tactics applied.

Service advisor Jacob is so professional and courteous, so good to know that people still care thank you for reinforcing Porsche reputation second to none best regards Roger

My second purchase from Porsche Monterey and I can say they make the buying experience very easy. I enjoyed working with Jun and the management team is great as well.

Beautiful showroom with an awesome selection of Porsches! Staff is very helpful and management is top-notch. Highly recommended!!!

Exceptional service I came in without an appointment due to a tire problem. Bob fit me in to the schedule and not only took care of the tire problem but was also able to do the 10K service and they washed my car.

I drove up into this dealership today and it was raining but i wanted to look at there inventory. I was waiting for a sales person to come out and they never did . I was interested in purchasing a car today. But no one decided to help me. So i went inside to see if anyone would talk me. Guess what i got a “Hi”.I will be taking my business elsewhere . Horriable customer service.

Jun and the team at Porsche Monterey were fantastic to work with! We were purchasing our vehicle sight unseen from out of town, so there was a lot of coordination (and a little bit of stress!) between us and them to make sure the car was ready in time for our arrival, as we were only available to fly in on a specific date to drive it home. After getting us a very fair price on our CPO Cayenne, Jun and team went to work taking care of a few service items required by the CPO certification process. Their shop was a little backlogged, so it came down to the wire, but Jun was great at communicating all throughout and sending pictures and service records to document the progression of the service and giving us the confidence that the car would be fully complete when we arrived. The car was ready and waiting for us when we arrived first thing in the morning, we closed the transaction quickly and easily (thanks to Misty in the finance department!), Jun gave us a comprehensive tutorial of all the features of our incredible new machine, and then we were off for a beautiful drive down the California Coast! When we got home, we realized that the interior of the car had a few minor (like seriously minor) spots that had been missed when they detailed it, and when we pointed it out to the general manager Aaron, he apologized and sent us a credit to get it detailed again locally, no questions asked.Overall could not have asked for a better experience doing business with this team, and highly recommend Jun Quinto and Porsche Monterey! They really do know how to cater to out of state buyers.

Scheduled 20,000 mile service with Brake Fluid Flush, minor software update on XM Radio, and a couple of interior trim issues. All-day appointment with loaner provided. Jaime Rodriguez listened to all of my concerns and addressed all my questions. All other employees were friendly and courteous. Nice experience.

Friendly staff, great service and they even offered to give my car a bath! Forget Jiffy Lube Porsche of Monterey is where its at. As a bonus, I enjoyed looking at their offerings while I waited. I will be coming back for all services there from now on.

Excellent Staff! John Bassett gave me a comprehensive tour of their lineup. No pressure tactics. Made me a true believer. Thanks!

Jakob, clearly described the work to be done, and updated me along the way. All issues were addressed and they returned my car washed and ready to go. Keep up the good work Jakob!

I bought a Porsche 911 and given it was a CPO car they stated that all mechanical matters have been checked out and oil change completed and will top off the gas and wash and wax the car before sending it to me.I get the car and the gas is empty, oil is low and not changed, engine light comes on, battery is dead within a month. Called the general manager William Niemi and got no where with him. Im a out of state customer. Be careful of buying cars out of state. Double check what you agree to in the purchase of a car.

John Bassett and all other staff I dealt with were courteous, knowledgeable, and very professional. The entire process of buying this car was very comfortable and efficient. The pricing was quite reasonable and there was no pressure to buy things I didnt want. Overall, an excellent experience.

Stay away. Greed runs this place. You will not get Porsche experience here. Found the right car for me. Whoever was shopping for a cpo Porsche knows how much time it takes to find the right one. Trying to reach out to John Basset (internet sales) on Monday (04/22/19), tell him that I like the car and want to buy it, would appreciate a better deal. He tells me he will be back to work on Wednesday and we will take it from there. Wednesday comes, nobody calls me, I had to call him, send a text and only after sending email he finally gets back to me. Turns out he is not at the dealer on Wednesday as well. I’m asking him if I should work with somebody else from his dealership if he’s not available, he says everything is fine and tomorrow he is back. Wednesday evening comes and the car is gone from their website. On Thursday morning John calls me and says that car was sold some time ago and he doesn’t know why it was listed. Lies! Jun, his colleague, was calling me on Monday saying that the car is still available. So the car was actually sold on Wednesday, but John’s greed didn’t let him be a decent person. All he had to do is to tell me to work with any other salesperson from his dealer, I even asked him about that.To conclude this review, if you don’t want to miss your car, you don’t want to be lied to, you want Porsche experience and you don’t want to experience someone’s greed just STAY AWAY FROM THIS PLACE.

Thanks to Aaron and especially Kelly for helping to make this experience an excellent one. I am Overjoyed with my new Dodge Super Bee (2012). Everything from start to finish went smoothly and I was glad I drove almost 500 miles to buy this car. Kelly was very nice and a comsumate professional in her service. I really enjoyed spending the better part of a day withe her. I AM a Mopar fanatic but who knows... I might just have to make that long drive and buy a Porsche from you, Kelly!

Took my 2006 Porsche Cayenne S titanium to get repaired, I purchased this car because for its age it was in pristine condition. But I had an engine light coming on sporadically that needed to be repaired, this was the second attempt to get an engine shake issue resolved. The first time they replaced spark plugs which didnt solve the issue but certainly cost me enough money, of course not covered by my warranty.I was also looking to get a malfunctioning gauge cluster repaired, this was my fourth attempt to get Porsche to actually use my warranty and get the work done.Finally I got it into the shop to get these two issues resolved. After about 2 weeks of not hearing from them I called to figure out what was going on. The engine issue seemed to be an easy fix, an engine coil needed to be replaced, not expensive for either the labor or the part (not to mention fully covered by my warranty). However, they were still waiting on getting the gauge cluster which I knew would likely take some time.A month later I finally get a call that the work is done, one and a half months after taking the car in, and after all the trips I had to make to and from Porsche to get this resolved. I get the car back, everything seems good until my girlfriend mentions that there seems to be some dirt on the passenger side door handles (front and back) reminiscent of bird droppings. I took a look and apparently the handles were damaged, likely by the sun, water or both, indicating that my car was liking sitting out in the sun for the whole month and a half.Upon bringing the car back, their advice? Take it to a body shop. Now I get to go take this back to another shop, drop more money into this car for something that wasnt a problem before. I have never received a car back from a shop with damage.This is my first Porsche and likely my last, never had so much trouble with a car before.

Highly professional team, zero-pressure sales experience, and was able to complete the entire purchase process in less than 90 minutes. Very impressed.

Is a nice place and they have a pretty good service.

Hi This is my third Porsche from Monterey. As always I received the very best experience when purchasing my car. Thank you all again.Kelly & Debbie

As a younger looking guy, I definitely dont look like the typical Porsche customer. But even with that in mind I was shocked with the disrespect I was shown here. Waited for a while to be acknowledged when I had called ahead of time, then in a bizarre twist was handed the keys and told to go find the car on the lot while he did something else and check it out for a couple of minutes and Ill be right out. No license check, no nothing. 25 minutes later another salesperson comes out wondering why a 20-something guy is standing next to one of the cars with the top down. I was apparently handed the keys to a 2017 Porsche and forgotten about. Test drive went well enough but the entire process it felt like she was going to ask if my father was paying for the car. I was treated like a joy rider. Passed the original salesperson (turned out to be the GM) on the way back to her office and hardly acknowledged me let alone apologized for wasting my time. Took my business to a dealership that is interested in building relationships with customers.

Everyone is so professional and efficient.. They get back to me promptly and make me feel very cared for as a customer.

Everything is always done efficiently, expeditiously and professionally. I couldn’t be happier and often buy my next car based, in large part, by my service department experiences.

Excellent Sales experience. Sales people worked a s a team to answer all my questions. No pressure at all. Highly recommend.

As always great service, in and out, oil change check over car. Dropped it iff in the AM and Porsche delivered it in the evening.John Fritz as always was awesome.

Jun Quinto and the team at Porsche of Monterey provided excellent service and attention to detail. This is my 2nd Porsche and I am thrilled with my new Macan GTS!!I look forward to many more Porsche vehicles in the years to come! There is nothing like the handling and performance of Porsche.

Car was in and out for a PPI - did 10k service as well before I purchased it and took the car for a 1500 mile road trip. Jaime scanned all documents to me as I live in Denver and I was ecstatic when I picked up the car 2 days later. Thank You!

Their service department is awesome! I was going to Laguna Seca for a track day with my 911 and noticed the day before my right front tire was a bit worn. I called Porsche Monterey and ordered OEM front tires for the next day if I needed them and they could install them. If not, I would come after the weekend to have them installed. I definitely needed them after two track sessions and they were able to obtain the OEM tires overnight. I drove to Porsche Monterey and they installed the tires efficiently so I didnt miss much lap time at the track. Highest recommendation for outstanding customer service.

Great dealership

Drop off easy . Text system great way to communicate.

Porsche Monterey did exactly what they said they would do...100%. Absolutely no complaints.

Done on time and as promised with loaner car provided. Can’t ask for anything more.

Best selection of fine rare used cars on the peninsula

John Fritz is wonderful to work with and has always taken very good care of my two Porsches - a 1997 993 Targa and a 2013 Cayenne. I am very pleased with the service at Porsche of Monterey and would not hesitate to recommend them to any other Porsche owners.

I purchased a certified pre-owned Porsche. Needed to bring in vehicle after a number of concerns, ranging from oil indicator light reprogram, and potential transmission concerns. Primary service staff, who is no longer with this dealership, seemed overwhelmed and unable to keep up. He did not notify customers as to service updates in timely fashion, loaner vehicle not a available when promised, misinformed customer of service bulletin when did not exist, and I had to bring back car multiple times to correct same complaint. Car was not washed at time of pickup on one occasion. Also was told that a new transmission was needed under warranty and petition to Porsche NA was requested, then denied. However, the service tech Paul S. was very friendly and did take time with me, road test also, to explain the transmission issue. I considered purchasing a new vehicle from this dealership, only to discover that they had NO interest in taking care of local customers, preferring to sell out of area for a few extra bucks. Instead of coming back to local customers who originally bid/made offers, the manager Aaron Z. sold the car for less than what he was willing to sell it for locally a fews months prior. Very disappointing...profit above all else. Alienating local customers is not a long term successful strategy. Aaron Z. did not seem genuinely interested in hearing feedback regarding the service advisor or service experience. He did not conduct the negotiation for the new vehicle with professionalism; in fact he was argumentative.

Very nice staff. Great facility.

Got my dream 4X4 Jeep with them ...Gary and Kelly were so good to work with :-)

Prompt service. Polite and friendly staff. Very easy to work with.

Excellent service with the best service prices in California. Staff is the best!!

I came across a CPO Cayenne listing at Porsche of Monterey after checking out a few CPO Cayennes in person, locally, at Porsche of Livermore. The price was right, and the color/wheel combo was solid. I e-mailed the dealership around 10PM, not quite knowing how itd work out (I have 3 toddlers, and I wasnt going to be able to get down to Monterey to test drive/pickup). I received both a text and email from Kelly bright and early the next morning, and everything from that point on was *AMAZING*. Right off the bat, Kelly sent me a picture of the build sheet, a bunch of pictures, and walk-around videos she took specifically for me. She took care to focus on questions I asked about the Cayenne and its condition. I gave the thumbs up, and no time was wasted from there! Docs were FedExd to me overnight with a pre-paid return envelope (with a bunch of little sign here! stickers already in place). I signed, dropped the return envelope back off at FedEx, and as soon as Kelly saw it was dropped off at FedEx, she had transport scheduled for the next day.Now, to be honest, I was super nervous about all of this. I hadnt seen the car in person, so I could only rely on what she was telling me, and the fact there were so many good reviews on the Monterey dealership itself. We had a lot of back and forth texts as I was roller-coastering through my fears. She was always very responsive, and she assured me it really was as nice as it looked from the pictures and videos.The next day, a huge *covered* trailer pulled in front of my house, and out rolled the Cayenne. it was honestly *nicer* than what I expected from the pictures and videos, and I had a huge smile on my face from it.It was by far the best car buying experience Ive ever had (this is number 12 for me), and even though I wasnt buying a brand new Porsche, the entire experience felt like I was, all the way down to the covered trailer used for transport.It has been a few days since it was delivered, and Kelly has *still* been responsive to questions Ive had, as well as to random comments of excitement that Ive had to share with her. :) She has totally gone above and beyond what I had expected, and definitely has made me feel like a part of the family.I really hope to stay in touch for when the time comes to buy the next one -- this has been really fun! Thank you again Kelly!

Porsche of Monterey (POM) is an amazing place. John Bassett (Director of Internet Sales) and Larry are super helpful and will do everything they can to make the car buying experience as stress free and easy as possible. Unlike a lot of other Porsche dealerships in the area, POM makes you feel like youre at home; they have created a super-relaxed environment, where there is no pressure, and you can really take your time and enjoy the wonderful cars.I tend to dread going to car dealerships due to high pressure sales people, or rude sales people, or sales people that totally ignore you, etc. More often than not, visits to dealerships always create bad memories :). However, this is not the case with POM. They really take the time to take care of the customer and cater to their every need, so that ultimately they will be happy with what they purchase, and also enjoy the buying experience itself!!!

Prompt service, comfortable waiting room, friendly and helpful staff

Well be customers for life. Kudos to John Bassett!