First dealt with jasmine. Very nice! Professional and helpful. Two days later realized we needed larger unit. Nick helped us out. He got us taken care of quickly. Clean well lit units. Highly recommend

Jasmine went above and beyond to help me. She got all my questions answered and was extremely helpful throughout the entire process.

Jasmine was very helpful in her customer service, my unit is very clean and all my gear fits excellently Jasmine ur a five stars employee thanks

Jasmine was amazing, knowledgeable and super helpful. Luv the Public Storage phone app that can open the gate...such a cool feature! Agree with other reviewer, give Jasmine a raise!:)

Jasmine in the office is very professional and knowledgeable. She is helping us to move into a smaller unit in an air-conditioned building from a larger unit. Her recommendations have been honest and helpful. The facility is well maintained and clean which is why we want to remain customers at this location.

WOW, the single greatest customer service experience I could’ve asked for. Give my girl Jasmine a RAISE🗣🗣🗣🗣🗣I was nervous to get a storage unit for the first time since I’ve never done anything like this before, but both her and (person who’s name I cannot remember, I think he was a manager) were very sweet to me and very helpful. I’ll def be recommending you guys if anyone needs a storage unit!!

Jasmine was very helpful, nice and easy to do business with. Storage units were very clean. I suggest to rent storage units with them and would go back. Thanks!

HORRIBLE customer service. I reached out to customer service on 5/29 was transferred or referred to contact Manuel the district manager of the Spring hill store whom I expressed my concerns regarding my account with. He told me the manager of the location would call me back. I never received a phone call. I called the next day July 1 left a message as there was no answer. I STILL HAVE YET TO RECIEVE A CALL BACK AND it’s been three days. I’m removing my stuff from the unit.

The location is well maintained and the staff was very friendly and helpfull. Jasmine and Nick were very helpful, thank you

Jasmine at the Mariner facility is totally Awesome. She’s always willing to help with anything needed!!!

Only needed the space for a short time. Clean and accessible. Jasmine was great. Would not hesitate to use this location again.

LOL WAYS pleasantProfessional and helpful. Greets you with a big snile.

Received excellent service from Jasmine.

Property is pretty clean. Keypad to enter or exit really out of way, hard to use. Unfortunately they raised rental rate without notice, just saw higher charge on credit card statement.I had no issue with staff but wife said they seemed rude(other times there)...

Nicholas was amazing! Had issues finding somewhere to store my vending machines. Needed a place wide enough and with security ! He made that happen!

Affordable prices this is the place. I have been with Public storage Spring Hill for 6 years. This is a very clean and safe place for storage not to mention the staff is wonderful especially Jasmine the best customer service Representative at Public storage thanks staff

Easy to secure a storage unit. Nicholas was very friendly and helpful. So far, I am very pleased.

Jasmine is very professional and helped me with getting a great rate.

Thank you very much Nicolas went very well and easy.

Nicholas was very friendly and very efficient. We were in and out in no time. Would recommend this place to anyone.

Great storage unit facility if your looking. Climate controlled or not and security is good so you dont have to worry about your stuff

Jasmine was helpful to get our 2 units secured with a great attitude and had patience with us and the internet service having issues completing one unit online. Thank you for your help!

Very clean and reasonable pricing. Very friendly staff also.

Excellent service by Nicholas today when I got my storage unit.

Storage had opening and rats got in my things lost a lot of stuff due to this had the storage 4 years and paid 250 a month for a 10x10 never late on time every month but way to expensive. For the price we paid there should have been no rats in our unit

I returned for credit a packing box, which I had purchased at the Dale Mabry branch, to the Spring Hill branch on Mariner Blvd. Lisa from the Dale Mabry branch was very helpful in coordinating this; Jasmine at the Spring Hill branch completed the refund. Both Lisa and Jasmine are excellent representatives of Public Storage; they and the company are to be commended on excellent customer service delivered with a warm, friendly and professional attitude. They have helped make my experience with Public Storage an excellent one so far!

Haley D. was very nice and helpful. She made the process smooth and was able to answer all my questions. Units are clean and affordable. I am very happy with the service I received here.

Great experience so far

I needed a nice Storage Facility to store my Harley Davidson and I chose Public Storage because of location and cleanliness. The Office Personnel was very helpful in setting up my Storage needs.Again, the cleanliness and ease of access at this location is impeccable.

We tracked from Oklahoma to Florida, and changed our storage size and time of reservation a few times. Both Haley’s were so amazing and understanding, polite and wonderful!!! Great couple girls and we got a great deal on our storage unit! They answered all my questions! Very knowledgeable!!! Loved my experience with public storage on Mariner!

Nice people, a little in the expensive side but a nice place and close for quick access .

Friendly staff plenty of room to get big trucks in

Jasmine is awesome 9/12/20 and she is amazing!

Great place to store your property. I have an enclosed trailer and store it outside lot with plenty of room around it. With 24/7 cameras on site, I feel my property is safe and sound..Just got a 5x10 space to empty out my trailer. Thanks Haley D. for having a spot for me!! 😎👍🇵🇷 God Bless you

Haley S and Haley D provide you with prompt professional service. They show you the unit before you rent to make sure it is what you are looking for. They review the process and step you through the registration process and make is simple. The facility is clean and secure. Would recommend using Public Storage to anyone that is considering storing their belongings.

There was never anybody there they were rude they wouldnt give me the code to get into the gate... had to go online in the pouring down rain to get my code...I had to go online to find it... they were very nasty... when I talked to them on the phone... will never go back to public storage again...

STAY AWAY!! Hands me a lock and tells me I have to use it and it will be $20 then when we get inside tells me I have to take their rental insurance which is $15 a month then when I throw a fit and tell him I’m leaving all of a sudden they can go around the insurance that was mandatory a few minutes ago screw this place find somewhere else to store your stuff!!

Assistant store manager Casey provided me with great information and customer service assistance. I greatly appreciate her help with my storage situation and billing. it helped keep me satisfied and as a customer.

Public Storage is too expensive. Extra Space Storage on 50 by the Suncoast offers a 10x10 unit for about $170 while Public Storage offers a 10x5 for a near $160.Also with Public Storage even if you leave in the beginning or middle of the month; they charge you for the full month! They don’t give you prorated rate to pay or pay back the difference .I had to re-open a new unit back in July after I had closed the unit that I opened back in January. And this time around I was not as pleased as I was last time.Staff is nice. The same ones that helped me last time are no longer there though.Just my experience in general I didn’t feel as good as I did the first time around. And again the fact that it’s more expensive. I’m not recommending Public Storage any more like I did at first.This was back in January 2020, when I opened a unit with them..Just finished renting a storage unit from the Spring Hill location, and the two ladies, both named Haley were so friendly, very welcoming from the moment I got there. Haley S is who helped me and she was amazing, very knowledgeable, moves quickly and efficiently, she ensured that the unit I was getting was the appropriate size for what I wanted to store. Excellent customer service. She explained and broke down all fees associated with the rental. Loved it. I will definitely recommend to anyone looking for storage to store here.

Haley D. and Haley S. are great! We never had a problem and they are both very responsive. When we wanted to downsize our unit, they were very accommodating and made it fast and easy.I would highly recommend this storage facility!!!!!

My mother needed a storage center for a month while moving from texas. Haley was phenomenal in selecting the right size that we needed. The women that work there are extremely professional. They have boxes available as well as all the packing items you would need to move. They are located in the heart of spring hill for easy access to the entire area. Gated security with cameras makes safety a priority. Thanks again for all of your help.

I been having this storage for 3 years the property is very well kept the staff is awesome especially haley she goes beyond to help you in any situation. Thank public storage and Haley for your outstanding service

Advertised specials but by the time you are out the door its real pricy. You have to buy their lock, their insurance, and supposedly some admin fee. I understand why they do it but if someone is between a rock and a hard place, I dont want to spend unnecessary money. Overall though its a great facility that is clean and convenient. The customer service was great!! The staff once took the time to contact me when I didnt lock my unit properly. I really appreciate the staff.

These ladies are the perfect duo. They’re easy to talk to and very friendly! Its such a clean and peaceful environment. I recommend them 100%!

Been using Public Storage for about a month now & very satisfied! The property is very clean and secure! Haley D was super friendly and helpful!

Hayley at public storage spring hill was very nice helpful and informative in every way possible. My experience working with her and dealing with public storage has been a pleasure thus far and I will highly recommend that you use their services for your storage needs. Thanks for your help and good quality work ethics Hayley.

Clean, comfortable and friendly.I am not a big fan of big chains storage facility but I choose them due to the fact that they were really close to my house. However, I was impressed by their customer service and prices. Haley, took her time with me and she was super friendly.Thanks!

This place is great good location, and very friendly, Haley and her colige are very helpful with all your need for your storage highly recommend them 😊

Haley is awesome!The staff here made every part of my move in easy.This is the best place to keep your stuff!

Haley #1 was great! good follow up, very friendly and explained the process in expert detail. She could really use a golf cart, I am an able walker, but not everyone is! (for Christmas?)

I needed a bigger space so I moved out of another facility and I am so much happier. My unit has convenient drive up unloading in a great location. Haley D. was professional, had a positive attitude and knew what she was doing!

Haley s. Was extremely helpful and gave me the best rate possible she also guaranteed my rate which is something many storage units dont do... Im telling you this place is phenomenal dont go anywhere else just come here... Oh yeah the other Haley... Yeah she rocks too ;)... BEST PLACE EVER!!!

Manny was very helpful and kind!! He honored an online deal, (when we had to switch units due to our own mistake on size gauging), when he really didn’t have to! Thank you so much for your help today!! Love this location! Definitely recommend if you’re looking for a clean storage solution with competitive prices and excellent customer service!

Very happy we chose this Public Storage. Haley S and Haley D were extremely helpful, friendly and very professional. The storage units have easy access and are very clean. Excellent customer service!! Thank you!!

So Glad we decided to use this place! Just love Haley S & Haley D they are both Super Sweet & answered all Questions we had. This just has been a Great experience and cant wait to move here in Sept. Thank you & will always refer this location

I think the girls here, Haley and Haley are very professional. Ive seen them with other customers and think they are very understanding and treat their customers with respect. They have had patience with me and others when issues arise and have always come through with helping in any way they can with empathy. The property is well maintained and units are great. These girls need a raise or commendation of some sort.

Just vacated my unit and have to say that I had an extremely pleasant experience for my entire duration at this location. Both of the Haleys (S & D) are awesome. I spent the first day of moving out by myself and came in to the office to ask a question. They immediately handed me a bottle of water and told me to stay in and cool off. I must have been looking like I was about to heat stroke in the Florida heat. It was a very nice thing to do.Thanks ladies and I will be back when I need you!

Always clean and never have any issues getting in or out. The staff is always professional and the rates are competitive. Ive had my space for 3 years there now with no issues.

Haley S, at this location, is a total rock star!! I was moving 900 miles for the first time ever across state lines and she helped make my stressful transition not only bearable, but enjoyable! Her follow through and customer service skills are exceptional and she worked very hard to find me the best unit accessible by a tractor trailer and my biggest bang for my buck. This particular Public Storage is the first one by this company that I was 100% impressed and satisfied as the Public Storage locations in Northern Virginia, are pitiful in comparison!! Thank you, Haley S, for making my major move, a very smooth one!!! 😃

Excellent service, reasonable rates, and clean facility. Haley S. & Haley D. are so helpful, friendly, and efficient. They knew exactly what size storage unit I would need, and provided helpful tips for storing certain items such as leather furniture and mattresses.

The office manager is Haley, who is very pleasant and helpful. This must be a sought-after facility because there are always people waiting to rent a unit or buy moving and packing supplies. Many items are offered for sale here, and just about everything is on display so that you can decide if the item will meet your needs. I wish Id known about the wardrobe boxes years ago.... I would have packed my then husband into one of them and shipped him back to his mother. But, I digress.I rented a 5 x 10 climate controlled unit because I needed to finish unpacking my cool stuff that I moved from up north about 18 months ago and get it organized in my garage. It would be nice to park my car in the garage, after all. This unit was just the right size for my overflow, and now I have room to set up a table and sort through the remaining boxes. The unit was clean, my section of the building is well-lit, the site is gated and everyone has individual gate codes. The access hours are convenient, there is on-site emergency staff after office hours, and the site is only a block away from one of the best sub shops in town- Firehouse Subs. A Publix grocery store and McDonalds are also a block away, so you can visit your storage area on the way to/from your daily errands. Haley was able to give me a fantastic first month rate.... low enough that I dont feel pressured to rush to get my project done by the end of the month.

Everyone here was great.Took great care of me and my stuff.Highly recommend!

Haley D and Haley S provided my mother and I with exceptional customer service. They were friendly, informative and welcoming! The rates at this business are very low and affordable as well. This is the only storage place I will go to.

My sister and I were looking at several storage facilities in the area. We selected Public Storage because of the price and its location which met our needs. The staff were very friendly, especially Haley D. She was very knowledgeable and made the process of renting very easy. She took the time to highlight the important parts of the contract and made sure I had payment dates.She was very helpful and most importantly, she had a delightful personality.

Haley S. and Haley D are the very best even letting us know what size unit we needed. They helped us get in to three units immediately when we were desperate. Additionally they are very professional, always happy to help, kind and thoughtful. I have used them for many years and they always remember our names. Our entire family have used public storage several times and its nice to see a familiar face. Its safe, clean and easy access. Great job to both of you !

Haley S and Haley D in the office couldn’t be better and accommodating any issues or question I may have. The property itself stays clean, organized and secure. They also have a lot of packing supplies if needed. I love it here.

Both Haleys at this location are helpful and easy to work with; willing to take the time to answer all questions and find the best storage area for your needs. I highly recommend you check this location out for any storage needs.

Amazing customer service. Both Haley’s are amazing ppl. All of our questions answered and they were very sweet and amazing at their jobs

I felt at ease with Haley D. She was very friendly and personable. She was thorough and answered any questions I had. The place was clean and prices were good! I didnt know about having to get rental insurance, but it wasnt a lot of money.

Did not go there.

Haley S. was very helpful in helping me with the size storage that was right for my needs and that i will highly recommend this facility to my family and friends for their storage needs. Thank you again Haley S.Staff always friendly, never a problem. Came back for a second time today and Haley D was awesome!!

Either Haley S or Haley D are there when i come in to make my payments on my units i have throughout tampa bay. They are always in great spirits and are a true pleasure to deal with. Be very careful Public Storage. Someone may come in to steal those great personalities away from you to come work for them........

Haley .S .and Haley. D. My entire family and are have used public storage at this location for many years, its so great to see the same kind outgoing helpful people each time. They are so fast getting me into several units after finding out at the last minute I had more things than the unit would hold, the two helped me figure out the size keeping them close together having the security cleanliness and temperature control unit . To go into a business with smiles laughter help and all around the best support is something rarely found. I highly recommend this location and any public storage to anyone looking for the very best and great price for things so important to me. Thank you Haley. S and Haley .D. and thank you public storage for 14 years of service to me and my family

Both Haleys provided Excellent Customer Service! Both were very friendly and knowledgeable.

Haley S. and Haley D. These two girls are as friendly as can be! Paying this bill with a smile cause theyre so sweet! Great people skills!

Cant find my key to my lock so I asked if I could use their bolt cutters all of a sudden they dont have any...put ya know what...if I didnt pay that bill Im sure they would miraculously appear

Exceptional Customer Service By Manny When I Went Into Rent A Unit This Afternoon. Everything Was Explained Fully. Property And Units Are Spotless. Manny Is A Real Joy. When I Was In Customer Service I Would Of Been Proud To Have This Gentleman As An Employee.

Very good customer service at this location.

I was very concerned about what appeared to be an ever-increasing monthly charge; I started at $60 and now the same unit was up to $97. What the heck, right? So, I went to my PS facility office and calmly explained my concerns. Haley S. (there are two Haleys, maybe more) showed genuine concern, great constant eye-contact, and listened and took notes. I teach Customer Service. On a scale of 1-10, shes an 11! She researched my account, discovered that yes, in fact, my info was correct, but that the increases had been incremental and annual over 3+ years; duh! Although I understood, she sensed that I still wasnt happy (Im on a fixed income now and havent received a COL increase in three years). She volunteered to contact her supervisor for a valued customer, me (made me feel good just hearing that), and said shed recommend a rollback prior to this years increase! Amazing young lady! Well see; that was late yesterday afternoon......

The whole experience with Haley Squared was great. These ladies are personable, helpful and genuinely kind. Glad to have gotten to know the over the last few months and sad to close out the unit today. Give these great ladies a chance if you need storage!!

I frequent many locations every month for auctions and this is one of the best locations around. Haley and Jeremy are super friendly and helpful. The prices are low and the service is always the best! This is also one of the cleanest most secure properties around. Rent here and you wont be disappointed.

Haley S. and Haley D. were very knowledgeable, helpful and such a pleasure to talk with. They couldnt have been nicer or more prompt in their service!

Haley secured a great rate reduction for us as we are long term customersThank you Haley.

Hailey was awesome, great with people and excellent customer services. Helped with everything I needed 💯

My experience there was really good especially with one employer named haley she was a great pleasure to talk to and very helpful

Just came back to these guys for a THIRD time, always get great service fast! Haley and Haley let me leave with a smile on my face, you two keep up the great work! No doubt Ill use them again.UPDATE: Back again for a fourth time yet. Always have fun coming in to see them. Fast and friendly service at a fair price. You should check them out!FIVE STAR SERVICE!!

Hailey and hailey always go above and beyond. Great customer service! Super clean location. Highly recommend!

I never realized how much Public Storage has to offer. I was moving my grandmother and I was finding it difficult to find all the supplies I needed. On a tip from a family member, I stopped by this location and found every item needed and more! The staff members, Haley S. and Haley D. were extremely helpful in suggesting the best items to use and with their advice, packing was so much easier than I expected!

I rented two storage spaces the 2 Haleys that work for you in the Mariner Blvd site were very helpful. We just emptied our second unit went well. But if you charge extra to rent mid month then you should give refund when one moves out early removed everything 10 days early yet no refund for those daysthe space was great and the facility clean able to get in and out without problems staff friendly

Just rented a storage unit from Haley D. and I have to say, shes awesome. Very friendly, very professional and an absolute pleasure to talk with. The facility was nice, clean and wide open. The unit was spotless. But, the best part was Haley. Awesome personality.The only negative thing I could say is that they really need a golf cart. The walk to the unit kinda bothered my hip a little bit, but then Im getting old.... lol.

This place is AWESOME!! The Haleys are incredible! They are very helpful and friendly.

I really enjoyed my experience with Haley. She was friendly and knowledgeable. The only issue is she needs to be duplicated for those rare times she out showing spaces to new customers. I would recommend this place for your storage needs.

Absolutely love this place. The two Haleys in the office are awesome. They are both so helpful and friendly. Thank you guys for making our experience great. I strongly recommend this location to anyone looking for storage.

I am always pleased with the service I receive from Haley S at this store. She Id always pleasant and helpful.

Haley was great, very efficient and helpful. I needed to transfer units and she was very informative of the prices and process and took her time with me.

I have dealt with Public Storage before, at a different location. The staff is extremely friendly and helpful, the facility is always clean, well lit, and Ive always felt safe on the premises. This location is even better, as it is newer, better lit, cleaner, the roll up doors are extremely convenient (as opposed to the open out doors at the previous location I used), and I love the idea of an on-site manager 24/7. The staff is equally as friendly and helpful, and you cant beat the price for the amenities! My husband and I dealt with Haley & Jeremy. Awesome people; awesome experience!

Jasmine is very nice & knowledgeable

Fantastic staff! Jeremy far exceed all expectations! Reserved a unit online and received a call within a minute. Literally. The customer service was incredible! The facility is immaculate. I was able to pull right up to the unit, which saved ample time and made the process painless. Jeremy was extremely friendly, helpful, and efficient. Public Storage is hands down the place to go!

Haley and Haley were great! They got us all set up quickly, and were a pleasure to work with!

Went in to rent a storage unit, Haley S managed to check out 2 of us at the same time, going over everything together. It was quick and easy!! Definitely recommend.