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Tulsa Garage Door Doctor LLC
1738 S Darlington Ave, Tulsa, OK 74112, United States
Comments
Sa
Review №1

Wow! That sums it up.What a fantastic experience. From the moment I called Chad at 9:34 a.m. to when the technician, Nicholas, called me at 11:04 a.m. and arrived at 11:54 a.m., it was excellent communication and top-notch service.I got up in the morning and opened my garage door to leave for work, and it decided not to close but come off the track instead.I couldnt stay because I had an appointment that I had to make. I told my wife I would try and get someone out to fix it as soon as possible.I wasnt expecting anyone to make it out since you usually have to schedule things like this.I called several different companies, and one said that they werent open until Saturday ( 4 days out), and the others said they might be able to come out but didnt know when or even if they could, theyd have to let me know if a spot opened up.I took a chance and called another company. This time it was Tulsa Garage Door Doctor, and I am SO glad that I did.Chad answered the phone right away and said they were more than happy to help and get someone out.Five minutes later, I got a text stating that a technician would be out between 11:00 a.m. and 12:00 p.m. Wow! Just wow.At 11:04 a.m., I got a call from Nicolas introducing himself and stating that he was 40+ minutes from my house and heading that way.At 11:05 a.m., I got a text stating that Nicolas was en route now.What AMAZING, OUTSTANDING, INCREDIBLE, and SUPERBLY PROFESSIONAL service. Communication is a massive thing to me, and the Tulsa Garage Door Doctor did a fabulous job communicating with me. It shows that they value their clients.My wife texted me before I was home, stating that Nicolas was at my house and working. She texted me at 11:52 a.m., which tells me he arrived on time!I arrived home to find Nicolas working diligently on my two-car garage door.I have always enjoyed watching repairpersons work, and I am also one of those people who ask a lot of questions. Seeing people work in their fields and witnessing how they handle situations fascinates me. I enjoy learning about anything and everything.Nicolas was very polite and answered all of my questions, and went above and beyond my expectations. He explained everything that he was doing and even taught me how to maintain my garage door properly. I had no idea that you were supposed to lubricate certain areas of your garage door every six months. He showed me the product that he used and told me where to get it.He even lubricated my other garage door as a courtesy.Nicolas was polite, professional, knowledgeable, friendly, and a great representative of Tulsa Garage Door Doctor. I cannot tell you how IMPRESSED I was with Nicolas and Tulsa Garage Door Doctor.Most times, companies hear about when something goes wrong. I like to spotlight companies that do things right, and Tulsa Garage Door Doctor did just that.If you require garage door installation or repair, call Tulsa Garage Door Doctor. You will not be disappointed.

ca
Review №2

I came across some issues with my Metal Garage door that I started to work on myself. This lead to a couple more issues that arose and decided to contact Garage door doctor.Not only did they answer the call immediately, but I got a instant quote on how much it would be to fix all the problems. They gave honest feedback and told me exactly what was needed to get my door back up and running. I asked when they could come get the job done and They said right away and sent a tech out that same day.When the Tech arrived he was on time and super polite. Asking if I had any questions or concerns and answered each and every one. After that the tech went to work while respecting my property and did a amazing job. Finished the job fairly quick and walked me through the process he took to finish it. Informed me on the warranty & maintenance process for the future and that was that.Will highly recommend Garage Door Doctor from this point on. Great work

Mi
Review №3

Really happy with our door and the guys were great

Sa
Review №4

Good professional and fast service despite my changing the day and time. Did more than expected and helped get my doors working like they should. Thank you again.

BS
Review №5

Horrible service. I was given an appointment time of 1-2pm. At 2:14pm I called to make sure they were coming and I was told that the technician would be at my house any minute. At 4:30pm I called again to let Chad know that the technician had not arrived he told me he would call me back after he talked to his employee. At 5:30pm Chad called me back to tell me he pulled his guys off of the job they were working at to come to my house (I feel sorry for that customer). At 7pm I called Chad again to see why no one had shown up. He told me he would call me back. At 7:10 Chad told me he sent his guys to the wrong house and they would finish that job and then come to replace my broken springs. Now it’s a quarter of 8 and I don’t know if they will actually show up. I took a half day of vacation to meet the schedule Chad (by the way he’s the owner) gave me and I have waited around for 7 hours and my garage door is still not working.Horrible service - save yourself a lot of pain and misery and find someone else to fix your garage door.

An
Review №6

My garage spring and sprocket broke! The garage would no longer open. I called Tulsa Garage Door Doctor and they were very professional and friendly. They gave me a quick estimate AND had same day repair.They sent me a confirmation text and arrived on time.I was very impressed with their work and they got me fixed up pretty quickly.I highly recommend them, their company gave me a very fair estimate and did a great job!

Er
Review №7

Amazing. I called them this afternoon and explained the problem. Had a fantastic tech in my garage in less than 2 hours. He diagnosed the problem quickly, determined I did not need an expensive part, and put the garage door opener back together properly. It now operates far better than it ever has! It runs smoother and more quiet as well. I couldnt be happier. Well deserving of 5 stars.

Ca
Review №8

Excellent timely service. Offered me service within an hour of my initial phone call. Scheduled for the next day. Showed up on time professional completed a job at a very fair and reasonable price. Will use again! Five star service all around.

Br
Review №9

Nice professional crew. Sent text before arriving! I would definitely use them again!

An
Review №10

Great Service!I called them first thing on Tuesday morning. They had Nicholas at my doorstep within an hour, and my garage door spring was replaced in less that 30 minutes beyond that.- Reasonably priced- Fast and efficient- No nonsense- Friendly and professionalWell done. We will be return customers the next time we need garage door services.

G.
Review №11

Excellent product accompanied with excellent service. Dakota & Billy did a fantastic job installing my new garage door. Additionally, working with Chad in getting the specs worked out went very smoothly. HIGHLY RECOMMEND Tulsa Garage Door Doctor for all of your garage door needs. Thank you again!!

Ry
Review №12

Glad to have found this place on New Years eve. Fair pricing, Courtesy service, and the Technician was excellent at fixing garage door.

An
Review №13

These folks get an A++ in every area. The transaction was easy, clear and quick. Our garage door was installed the very day I called. The technician, Caleb, was polite and professional and stayed until the door was working perfectly. I just want to express my appreciation for a great job!

Mi
Review №14

Awesome price and company!

Ro
Review №15

Chad was extremely accommodating and got someone out at 6:00 so we could get the car out. Billy came out and was so polite and extremely good at his job. The price was very fair. Will definitely use them again. Recommend them highly

Ka
Review №16

We had an emergency and needed someone right away, Caleb was here within an hour and was overly polite and professional from start to finish. Our garage door works even better than it did before. He explained everything he was doing and was very efficient. We highly recommend this company for any garage door needs.

Th
Review №17

I contacted Garage Door Doctor and received an immediate response with a quote. They were very professional and followed through on everything they promised. Curtis was very professional and informed me of everything he was doing. The Price was comparable but I feel the service was top notch. I would Recommend Garage Door Doctors.

Ki
Review №18

We have had 2 garage doors replaced by -and highly recommend- Tulsa Garage Door Doctor. We had one replaced last summer and the other replaced today. Lee was our technician today and was friendly and knowledgeable. He cleaned up as he went along and made sure everything was working perfectly before he left. You wont regret using this company!

Ha
Review №19

I had an issue with my garage door not going down. Lee came out and had it fixed within 30 minutes and not only fixed the problem but also lubed up and tightened everything on the door so that it doesnt rattle and runs much quieter. Will definitely use these guys in the future if I need another repair!

St
Review №20

I NEVER write reviews... On the computer all day and do not like to get on at home! But these guys are amazing, so I had to write something!! From the moment I spoke to Chad I was impressed and got more impressed after they finished the job! They were within $50 of the biggest company in town, but I am convinced did a much better job! They brought out color tabs to choose from and had the door installed in less than 24 hrs from when I called! Great job, thanks!! Highly recommend Chad and his crew!!!

J
Review №21

Call these guys now ... Theyll fix it and do it quickly!!!Today is 6/26/20 ... this morning (around 10:00am) my kid says, Dad, the garage door is broken! ... and it was ALL jacked up ... cable bracket broken/sheared, door askew, roller snapped out, tracks both bent, etc!Googled & called Chad at TUL Garage Door Doc. He said he could work our job into his schedule and sent his guy Caleb over immediately!! And they were busy too with commercial door jobs! My door was fixed quickly and is quieter than ever. These guys are professional, knowledgeable, and have CAN DO attitudes. Very pleased with our first experience w T.G.D.D.

Fl
Review №22

Called on a Tuesday and new door and Cadillac opener was installed 24 hrs later. Drove 45 mins one way. Wasn’t the cheapest, but definitely was the best! Chad the owner was extremely nice, Billy and crew was exceptional. They answered any and all questions while working....I’m sure they probably got tired of me hanging out. I noticed the quality of the new vs old door even before being installed. Gave us the choice of color, which was awesome (same price as plain white). Cleaned up mess before leaving. It’s amazing when you call around and some companies make you feel that you are annoying them. Maybe theses companies believe a $1500 job is too small....who knows but Tulsa Garage Door Doctor delivered in a way that is seldom seen these days.Thx again,David K

Ja
Review №23

Excellent customer service and pricing. Tech answered any and all questions! Definitely recommend!Update: have now used Tulsa Garage Door Doctor for repair and install of new openers in my shop. I got Steve as a tech both times. He won’t leave till the job is done right. I highly recommend Tulsa Garage Door Doctor, they pay attention to what they’re doing. I will continue to use their services. Thanks again guys!

Be
Review №24

I called at Tulsa Garage Door Doctor at 5:30 (chose them based on their excellent BBB rating), fully expecting to leave a message. Low and behold, the owner Chad answered. Literally beginning of the day the following day, our garage door was fixed and invoice texted. He was SUPER helpful and professional, and I HIGHLY recommend Tulsa Garage Door Doctor.

Fr
Review №25

Lee Wheatley did a great job of installing and fine-tuning my beautiful new garage door; went to extra effort to make sure I was happy with it. And Chad Williams was very helpful in assisting my while I picked out my garage. Fair prices and excellent service!

Yu
Review №26

The service offered by the company is really good. Chad, the owner, sent over Lee to my home to fix the failure garage. Lee is friendly and knowledgeable. He solved the issue at my home and keep me posted for his decision of the work.

OS
Review №27

Fantastic and prompt service. Alleviated worries. Did a great job. I recommend them highly.

ro
Review №28

Chad was very helpful, not like all the other garage door companies i called.they all wanted to come out and weigh my garage door and charge me 89.00 bucks to do so.then charge me for the work..sorry call me old fashioned but i think they should be able to give you an estimate over the phone . looking forward to having my garage fixed by the DOCTOR of GARAGES :)

Ni
Review №29

Took less than 30 minutes to replace 2 torsion springs on my garage door and was 100$ cheaper than any other garage repair place I checked into. They gave me a 2 year warranty along with the repairs as well. Costumer service was excellent! I called and no one answered and the owner returned the missed call which is unheard of! Josh, the person who repaired the springs had great costumer service as well. He worked with great pace but also double checked his work to make sure all was well! This place is highly recommended!

Ty
Review №30

These guys are great! They came out and gave me a quote. They didnt try to hard sell me on getting a whole new door, but were confident they could fix what I had. They did the job right then and there, less than an hour. They changed out all my hardware, changed the spring, fixed my rails, tighten and calibrated my door opener! Awesome job, thanks guys!

Br
Review №31

LOVE THEM! THEY DO THE BEST WORK. LOOKED THROUGH ALL THE SUMMER ADS FOR GARAGE DOORS.. FOR THE PRICE & CRITERIA THEY HAVE- THEY PUT THE OTHERS TO SHAME. LOVE TULSA GARAGE DOOR DOCTOR!

Mi
Review №32

I had a garage door that I thought was in disrepair. When the tech showed up, he took a second to look over the door, and asked what I wanted to do. I just wanted my door to open and close. Not only did the tech repair my door, he came back to check to make sure everything worked well. I was VERY MOVED that a company cares that much about their customers. I AM VERY PLEASED!! I would definitely recommend this company to anyone. Thank you, Mike Hybert

ja
Review №33

Absolutely hands down the best service. Everyone was very helpful and courteous. I would refer these guys to anyone looking for garage door needs. I usually dont write reviews but these guys definitely deserved it.

Al
Review №34

We had an emergency with the garage door at our business and everyone else in town we called were unable to see us the same day. We called Tulsa Garage Door Doctor at 4:00pm and they graciously fit us in, figured out the issue, and fixed our garage door so we could close up for the day. We couldnt be more thankful!

G
Review №35

Amazing work from this company! I was having some issues with my garage door and was expecting to have to buy a new one. One of their employees (Steve) came out and fixed my issue for FAR less than I was expecting to pay. Rest assured, these guys are not only credible, but also honest. There are a lot of other garage door companies in town that try to take advantage of clients, but these guys are the real deal. Id refer them to everyone I know. 5 stars.

Er
Review №36

Great company. way better than the other garage door companies we have had out. very honest and upfront about everything. I will definitely use them again and refer others to them.

Ja
Review №37

Called Tulsa Garage Door this morning and explained my problem. Talked to Steve and he helped me fix the problem over the phone. He was great to talk to and deal with. I would definitely recommend them to everyone. Thank you Steve and will use no one else for any garage door problem in the future.

Ri
Review №38

I called this morning and the guy was at my house at noon. He fixed our door and the price was great. Thanks for being so quick! I wish I could give more stars.

Je
Review №39

We have used Garage Door Doctor on more than one occasion. Each time, we were able to get an appointment quickly and Chad was prompt, reliable, and trustworthy. We believe he recommended only what was necessary and did not try to price gouge us like other companies had in the past. We will definitely continue to use Garage Door Doctor and recommend others try them as well.

Wa
Review №40

Very efficient and completed work well after hours to finish job. I have used other companies in the past, these guys are the best. Superior work but very competitive pricing.

Je
Review №41

Extremely pleased with these guys. From the day they initially came out to bid the work, until completion--we were so impressed. They were the only guys that bothered to make sure we could at least close our broken door until they could come back to fix. And that was even before they got the job! Would definitely use Steve and team again!

Na
Review №42

Dont look any further, Chad is your man when it comes to great service and speedy repairs done the right way! Called him at 10 am today, which is a Saturday and he was at my house by noon and had my garage door fixed in no time at all and at a great price! I will definitely recommend him to anyone that needs a repair done and will by my first call in the future!

ki
Review №43

This is an excellent company. Every place I called was at least 3 to 4 weeks out. They had it in stock with a great price. Thanks Chad!!

St
Review №44

Awesome job Caleb! Thank you!

Ch
Review №45

Steve and the guys at TGDD were very quick and efficient. The price was reasonable for them to repair our springs. I would highly recommend them for all garage door issues. Thanks for getting us back up and running.

Mi
Review №46

Tulsa Garage Door Doctor recently replaced our garage door. Their outstanding service exceeded my expectations. Chad, Steve, and Josh (please forgive me if I didnt remember a name correctly) worked hard in excessive heat and did an excellent job. I couldnt be more pleased with their work. There is no question that the only company I would call in the future for garage door work would be Tulsa Garage Door Doctor. Thanks.

Gr
Review №47

I have used Tulsa Garage Door Doctor twice and each time Chad Williams has exceeded my expectations. On one occasion he came to my house about 9 pm to help us get our garage door operative so we could get it closed for the night. I know he dropped what he was doing that evening to help us out. I expected a more robust bill for his trouble, but he was more than fair with his invoice in spite of his late night service call. In my dealings with Tulsa Garage Door, they impressed me with their honesty and hard work. I whole heartedly recommend using this company.

Sa
Review №48

Chad,Thank you for all your help the new MY-Q home garage system is great!!!If you are in the Tulsa area there is no one else to go to Chad is the guy to set yournew system up I called everybody in town and he is right on the price and has thehome touch! Good people skills and very help from start to finish!!!Thank you Again,Shannon

Br
Review №49

Everything about my experience was A+. I ran into my garage door causing a massive dent and it came off the track. I spoke to Chad and was pricing panels. He told me my options and then told me that they could come out, take a look FOR FREE and see what can be done. Steve showed up ready to work! He got my door operational and then him and another fella came out the next day and finished the job (required 2 guys).I am so incredibly impressed with not only the prices but the knowledge and absolute push to get people taken care of ASAP!Thank you so much Chad and gang! You guys are the business!

Te
Review №50

I had a wonderful experiance with Tulsa Garage door doctor they did everything that I needed done and more .totaly woukd recommend them to anyone . They have my business from here on out .. Thanks Chad and the gang . Just wish that i coukd add more stars .

Mi
Review №51

I had Tulsa Garage Door Doctor install a new custom size manual open garage overhead door which replaced an ancient heavy wooden one, which was falling apart. It took about 2 weeks for them to obtain an odd size door which was custom made and perfect when it was done. Their team arrived as promised and finished the job in several hours and hauled off the old scrap door and its hardware. They were far more reasonable than 4 other Tulsa companies I got quotes from. AND HERE IS THE BEST PART. 4 months after the install, we lost the keys to the outside lock and were not able to open the overhead door because there is no other entrance door into the garage (and we opted not to go to the expense of having a remote controlled opener), so I called Chad, the owner of this company, and he went out of his way to help us find the right locksmith to go out and economically replace the lock set, with new keys. He actually did some research for us and we exchanged several phone calls and text messages until he found the right solution. SERVICE AFTER THE SALE, with no additional revenue to be gained by Chad, speaks volumes about their honesty and integrity. Thanks Chad.

Qu
Review №52

These guys came after hours to fix my door because I was afraid the cold temperatures would freeze my pipes ! Super professional and friendly!!! I can’t say enough good things .Thank you!

Ja
Review №53

Your Technician Billy, did a great job today, on-time, very knowledgeable and got the door fixed quickly!! Thank you for the great service.

Au
Review №54

Great people got my door put back up and working in no time

Ja
Review №55

Great experience. The guys were professional and did good work. Fair prices as well.

Ad
Review №56

This company is very knowledgeable and responded quickly to my call on a Saturday morning. I would recommend them to anyone!

Ka
Review №57

This is a second time we used TGDD and they were again excellent! Our garage doors tension spring broke. I spoke with Chad and they came over very quickly and replaced both springs in less than 30 mins. Tulsa Garage Door Doctor is a very good company and people who work there are very professional!

Ti
Review №58

Billy and Nick were professional and nice and quickly fixed the problem on our garage door.

Ru
Review №59

Great service best prices around town

Sa
Review №60

Good service, fast, friendly, and for a good price.

To
Review №61

I highly recommend!!!!

Je
Review №62

Wouldn’t recommend this company

Da
Review №63

Best Garage door business in Tulsa

Information
63 Comments
5 Rating
  • Address:1738 S Darlington Ave, Tulsa, OK 74112, United States
  • Phone:+1 918-277-2169
Categories
  • Garage door supplier
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