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iPhone ER - iPhone & Smartphone Repair Tyler
5111 Troup Hwy #104D, Tyler, TX 75707, United States
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iPhone ER - iPhone & Smartphone Repair Tyler
Comments
Ro
Review №1

Thanks guys! Absolute incredible job and service! They did a great job replacing my iphone X battery. Its as good as new - It chargers very fast and lasts all day. Before it would barely charge to 20%. They also quoted me the price that is listed on Apples website. I am actually so thankful I found them because at first I went to the local Mac store. The Mac store quoted me over $500 because they told me I had to fix the crack on the back of my phone to replace my battery. Luckily the people at iPhone ER are honest with their customers! Also they have iphone X cases which I couldnt find anywhere. Will be returning in the future!

Ca
Review №2

This business does not have access to official parts for Apple or Android phones, and instead uses knockoff Chinese parts purchased from eBay and other third party resellers.This store is not a certified Apple Authorized Service Provider and as a result, Apple does not send them any official merchandise to use within repairs. You can verify this on Apples official website by setting up a repair, and looking up this area code. You will see iPhone ER is not listed. They are fully third party.You can also call Apple and ask them to verify whether they have certified the store to work on Apple devices.If you are ever skeptical about the parts they are ordering ask them to show you the computer before they purchase the part.Make sure to call official retailers to look at your best options for repairs before considering going to this repair shop, as they WILL use bunk hardware to fix your device, and it is extremely likely these parts will fail.

Pe
Review №3

They were fast with the repair, gave me helpful information, and had an affordable price.

Ma
Review №4

I do not recommend iPhone ER. They repaired my iPhone 12 Pro Max back glass with eBay parts, and my back camera has focusing issues now after seeing glass shards in my camera lens. When I presented the issue to them with proof with photos that my camera was not blurry before repair they refused that it happened during repair and claimed they could fix it but could not guarantee the service free due to their defect. I do not recommend this iPhone ER.

li
Review №5

Be aware that the majority of the positive reviews for this business are fake. The owner, PJ, pays his employees to create new Google accounts and leave 5 star reviews when they are not busy. If you look through these reviews, and see a 5-Starr review left by an account with only one review to their name, you can be almost certain that it came from iPhone ER itself.

AV
Review №6

This place is the only one I use to repair my phones. The employees are always friendly, punctual, and fast!They are knowledgeable about their phones and their work is flawless.They sell phones, cases, charges and have repairs. Across from Walmart on Troup, best in Tyler!

Ti
Review №7

Took iPad in at ten am. Supposed to be ready in two hours. After three calls and over seven hours nothing. Will improve this rating based on future results.

St
Review №8

We walked in with a shattered IPhone 6s Plus and was immediately greeted with an awesome atmosphere and a professional attendent. He answered every question we had and also had everything we needed. Fixed our shattered screen in less than 30 minutes and was extremely friendly. Price was extremely reasonable as well. This place is our new go-to for any phone related problems!

Ry
Review №9

I had a great experience with Usaid at iPhone ER. He helped troubleshoot my phone problem and was very reasonable. If you have any phone problems - go see these guys!

Er
Review №10

I called them about my iPhone 11pro max screen. It was affordable and replaced very quickly. They did an amazing job and were so nice too!! Really appreciate them!

Jo
Review №11

I came into here with no money and ask for my phone to be fix and he did it with no charge and was the fastest I’ve ever had I %100 recommended coming here I promise he’ll get you right

Tr
Review №12

Very good customer service, although I was told that it may take around an hour to complete it was ready in under 20 minutes.

Mo
Review №13

Ever good srv they help out a lot and did ever good love the two guys srv

Em
Review №14

Took in my galaxy s20 ultra to get front screen fixed, when I got my phone back the back was cracked and they charged me to get it fixed even tho I tried to explain that the back was not cracked like that before, even after reparing the back of the phone the camera is loose and doesnt even work half the time. please take your business elsewhere.

To
Review №15

Went in for a phone for my 12 yr old son and was greeted with a smile! Sadly I did not get the salesman’s name but I would like to publicly thank him for his courtesy and patience while we tried to get the correct phone for our son. Best service from a retailer 15 mins to close in a long time! Thank you!!

QU
Review №16

Found craigslist add from IPhone ER i drove 44 miles iphone er sold me a Samsung Galaxy S8 Plus works good but it does have one thick scratch on the screen.iphone er does need to add issues about phones when they post ads.

le
Review №17

Got my IPhone fixed today within minutes and within a reasonable price. I’ve been doing business with them for about 5 times now and they’ve always been really nice and helpful. Definitely would recommend. 👍🏼

Ne
Review №18

This business will scam you. They do not have access to official parts for phones and instead buy cheaply made third party pieces from various sellers on eBay. They tell you they are ordering from a warehouse, but there is no warehouse. If you have your phone repaired here expect parts installed are made to eventually fail.Any software service the business does uses illegally downloaded software from various piracy websites, do not let these people sell you software. They did not pay for it, and it will generally not function, and could even result in you receiving a DMCAThe positive reviews for this business are fake, as the manager PJ pays his employees to leave fake reviews with newly made google accounts on their downtime.

Br
Review №19

They were very quick, and helpful. And phone works great!!! Hugo was very friendly and very helpful definitely will use again!! Great price🙌🏼

ay
Review №20

Went there and got a iPhone in and out great service

Ib
Review №21

The owner is a wonderful man. His prices are very fair. And the work is honest. They’re highly rated for a reason!! Come by here for whatever you need fixed or even if you need a phone. You won’t regret it!

As
Review №22

I went in to get a broken screen fix at first the guy put the wrong screen cover on my phone and broke the speaker. I went back and the next guy broke my home button. When I ask for my money back the guy told me that they wouldn’t give me a refund. I will not go here if I was you.

Jo
Review №23

The service I received was super wonderful. I got a free tempered glass for my phone and Max was super nice. Thanks for your service, Am one satisfied customer.

Ma
Review №24

Great service just like other reviews had mentioned. Very reasonable prices, and super convenient. We will be back many times I’m sure! Thanks Max!

jo
Review №25

Did a very good job on my phones!!! Fixed both really good!

St
Review №26

IPhone ER was great and saved me over $350 vs Verizon repair! Thank you

Jo
Review №27

The guys were super fast and my phone worked like brand new when they were done 10/10.

Sh
Review №28

I have been in several accidents regarding cell phones. IPhone ER is the place to go. They are friendly and the service is quick. Max is really nice and always willing to help. I was satisfied EVERYTIME!

Ja
Review №29

I went there with a broken iphone X screen and i could not believe the price they gave me. I had my doubts but they did it in just 30 minutes and it worked great. Its been 15 days i went there and my phone is like new and no problems at all.

My
Review №30

Fast service and reasonable pricing. My phone was finished in under 30 minutes. I will tell my friends!

Ha
Review №31

Excellent customer service, Better price then other repair stores in town. Will recommend them and will come back for repair in future if needed. 5 STAR from me.

Ke
Review №32

Thought my phone was done, these guys brought it back to life!

Jo
Review №33

They are really good and do a very good job on phones!

Ti
Review №34

I’ve had the best experience here. Fast service. Friendly services gave me exactly what I needed no complaints I give them a five star

Ol
Review №35

Awesome service always fast efficient and great quality! Worked very hard to fix a problem no o e els could fix! The only place I will go!!

Da
Review №36

Dont know, never been there.

Sa
Review №37

Great prices and nice people. They always get it done in a timely manner. I will bring all my devices here.

ni
Review №38

Have used them twice recently, I have been very impressed both times. Affordable, quick, and very helpful. Will continue to use them for all needs.

Jo
Review №39

These kind gentlemen tried, for such a long time to help me with Samsung S6 & never charged me anything! :-) It was a joy meeting such nice people and I would definitely recommend them. :-)

Mi
Review №40

This is by far the best place to have a repair done. I have used them for several repairs. They work quick even on the weekend you are in and out. Great place to use.

Kr
Review №41

Excellent and fast service. I come here for all my repairs and have never been dissatisfied! Highly recommend.

Ca
Review №42

These guys do awesome work! They fixed my phone and both of my brothers phones for a great price. Awesome customer service, very friendly and professional! Would recommend to everyone!

Al
Review №43

I’ve been to IPhoneER 3 times before . Great customer service and prices, Definitely Recommenced using them again .

Ju
Review №44

Came here to get my girlfriends phone screen fixed. When we left the store they called and told us the battery had a screw in it. We were hesitant about paying for another battery considering the battery never gave her problems, and the next iPhone is going to be released within 3 weeks. They ended up replacing the battery for her at no charge! We will definitely be back here for any quick phone issues. 8/28/18

Su
Review №45

Very good at fixing very nice with customer will always come back and very fast

Je
Review №46

I highly recommend these guys for any phone repair! They are lightning quick and very helpful!! I would highly recommend them to anyone looking for honest and very fair pricing!!! All the Best and continued success to iPhone ER 2!!!

Sa
Review №47

He did great. It was so quick I barely had time to run and get to go food

De
Review №48

Great experience they helped me out and showed great customer service.! Very friendly showed sympathy to the accident of my phone and fixed my phone fast

Kr
Review №49

The were awesome & got my phone working again. Thank you.

Us
Review №50

Awsome place to get your device fix. Great customer service. Very helpful.Also great prices and cheapest in town. They also match prices.

La
Review №51

Great place to get your screen fixed!! Very fast & cheap thanks!

Ke
Review №52

Came in and had a great experience. Customer service gets a 4.5 star.Only because he was a bit pushy.I had headphone jack done one day and screen replacement the next.I recommend if youre having trouble with your phone come see iPhone ER.

Si
Review №53

I went and had the best experience ever MAX was great he fixed every problem I had with my phone gave me a great discount and even added in extra free of charge I needed a home button and a couple more things customer service was really great I’d give 6 stars if I could ! Lol

Ta
Review №54

Good service

eh
Review №55

Had my phone diagnosed and fixed in less than an hour. Great customer service and affordable prices.

Ch
Review №56

These guys are good. Always quick and easy. They have taken care of me multiple times, would definitely recommend.

Ja
Review №57

The are so nice & quick with the repair.

Ch
Review №58

These guys are awesome!! Quick and affordable! My phone looked brand new after they were done with it. Highly recommend!

Ey
Review №59

Fantastic crew! Helped me get my phone working and had me out very quickly. Very thankful

Th
Review №60

Great experience in and out In less than 30 min great price and works with you thank you

Sa
Review №61

Great service friendly and very fast return great prices thanks

Gr
Review №62

Great experience they got my phone together and ready in 15 minutes and they aren’t pricey at all. Great Service All Around!!!!!

AV
Review №63

AWESOME. They are fast, too!

Ch
Review №64

This place has amazing customer service!! I highly recommend!!

Ta
Review №65

The service was very good Max was really nice n patient thanks I phone er

Ca
Review №66

I had a great experience customer service is a 10 out of 10 paid the best and fastest

Sh
Review №67

I cannot say enough good things about this place! We wound up in a really tight spot after damaging the front of one of our Samsung phones. The display was completely black, it was boot looping, I didnt know if we could fix it. I called just about everywhere in town and no one had the parts in stock. I was so exasperated, but this place surprised me! The gentleman on the phone went over the pricing and timeline with me, and when we showed up later he remembered our conversation. They were fast and thorough and were even able to help us fix another issue with the phone! While I hope I never have another phone emergency, I know that if I do Im taking it here! Thank you!!!

L.
Review №68

They always give me the best deals, I Love coming here, the best place in east Texas.

Pa
Review №69

Awesome people. Always help me and very cheap. Smiles and careing people.

Ar
Review №70

Max is very nice and got my iPhone fixed within 10 minutes

Ph
Review №71

I would recommend this place,very reasonable,and the service outstanding.very friendly,got my phone fixed right on time.i will use them again!phyllis Mceuen 🤗

To
Review №72

The customer service is phenomenal. The varieties of selection, just as great selection of electronics! Be sure and let Usaid hook you up!

Li
Review №73

Excellent service!! Very friendly, fast and knowledgeable! Definitely recommend using them!! A+A+

Je
Review №74

Great speedy service and low prices would recommend it to everyone

S
Review №75

Excellent Service. Highly Recommended. Best price and fast service.

Ja
Review №76

Excellent service . Reasonable and fast repair. I will definitely come back . They have very experienced technicians.

Ad
Review №77

Very Awesome place ! They fixed my tablet in less than a week! With the cheapest price in town! Fast Friendly and affordable!

Da
Review №78

The guys up there were fantastic and had my phone up and running the same day after I broke my screen and had taken it to a place in kilgore where they replaced my screen but messed up the internals. Luckily these guys saved the day and my phone was good as new!

Ca
Review №79

Wonderful place to go for good service was going to give up on a device went there for help and they were awsome!!! u have to check them out

Ja
Review №80

Great experience with fast repair and great value pricing!

Tr
Review №81

They are fast and very affordable. Only place I go to get my phones fixed.

Ky
Review №82

Timely work done, and extremely helpful and cost effective to get your phone repair

Al
Review №83

Excellent customer service with friendly staff. We will definitely be back the next time we break a device, cause that’s a guarantee lol.

Vi
Review №84

These guys are very helpful and professional. Cheapest, fastest phone repair inTyler.

As
Review №85

Awesome place and reasonable prices!! Best place in town, Highly recommend!!

Je
Review №86

Very helpful I highly recommend coming here very nice down to earth understanding people

Aq
Review №87

Great experience. Has fixed 4 of our kids phones over the summer and best prices.

Te
Review №88

Place was excellent and got my phone done quickly, customer service was perfect and i left Satisfied with my new phone screen!

Co
Review №89

It has a great sales rep. They fixed my phone and it works perfectly and looks great.

Ka
Review №90

Great customer service and Great Staff! Usaid is always so polite and eager to help resolve any problems you have w/your phone! Would highly recommend to anyone needing a new NICER phone for a good price or phone repair, they are fast and effecient! Thank you Iphone ER!

Mi
Review №91

They fixed my sons phone with a fast turn around time, at an affordable price.

Ma
Review №92

Very helpful and friendly. I am repeat customer for the last several years. Will continue to use them for all my phone issues.

Ga
Review №93

I have used iPhone ER for several battery & screen replacements. They have always delivered quick, courteous service! Thanks!

Ke
Review №94

Thought my charger port was bad but it turned out it just had a bunch of dirt in it. I was in and out in about 5 minutes. Very pleased with the service I received, Ill come here from now on when I have a problem.

Sa
Review №95

Had a wonderful experience here. Guys are guniess. Very helpful. I will definately recommand them. Be sure to come visit them if you have any phone issue. God bless them.

Do
Review №96

They were not open there hours that was on the website so they were bery inconvenient.

La
Review №97

IPHONE ER was great and so helpful with me and yes I will be back!!!!

qu
Review №98

Sold my brother a samsung phone with a bad imei this means money is owed on this at&t samsung galaxy s8 plus.the phone signal keeps going off with at&t sim,and cricket sim card,i called the owner of store the owner make excuses he buys phones in bulk.. when you sell a phone and if you know that there is a bill owed on this phone you should not sell this phone because eventually the signal will be blocked AT&T said they have new software that will be up and running within the next month that will completely block signals

Qu
Review №99

Great place always gets the job done👌🏻

Ti
Review №100

Went to get my phone rrepaird at IPHONE ER and they did a excellent job and now im up and going

Information
17 Photos
100 Comments
4.7 Rating
  • Address:5111 Troup Hwy #104D, Tyler, TX 75707, United States
  • Site:https://iphoneertx.com/
  • Phone:+1 903-787-8509
Categories
  • Mobile phone repair shop
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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