I called for two days attempting to obtain answers to questions regarding scheduling an appointment (it wasnt a straight-forward, just book online type of situation). Nobody would answer the phone and I left a voicemail that was never returned. I finally called the sales department asking about the service department. Instead of taking my call, the sales department had to ask my questions of the service department and then relay the answers to me. I wont trust my business to a company that wont take the time to answer a few questions for a potential customer. Found a different business closer to my home that answered all of my questions and had my appointment scheduled in less than five minutes.